Novotel Imagicaa Khopoli 5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.1/5 1.385 beoordelingen

Beste prijs
garantie
Novotel Imagicaa Khopoli - Image 1
Novotel Imagicaa Khopoli - Image 2
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30/31, Sangdewadi,, off Mumbai-Pune Express Highway, Khopoli- Pali Road, Khalapur, 410203 Khopoli, India

Omschrijving

Extras van het hotel

  • Gelegen in een van de populairste themaparken van India - Imagicaa

  • Toegankelijk dichtbij het Imagicaa-themapark en het Imagicaa-waterpark.

  • Speciaal team voor activiteiten en vermaak in het hotel

  • Uitstekende multiculturele eetgelegenheid en een loungebar op locatie.

  • Kruip in het verhaal, live tekenfilmfiguren in hotel.

Onze accommodaties

Hotel locatie

Novotel Imagicaa Khopoli

30/31, Sangdewadi,, off Mumbai-Pune Express Highway, Khopoli- Pali Road, Khalapur
410203 Khopoli
India

Gps:18.767, 73.280667

Telefoon
Fax +91 2192 712 689

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

THE SQUARE

Het menu van The Square is zodanig samengesteld dat de beste ingrediënten uw smaakpapillen zullen prikkelen. Ter verhoging van de feestvreugde hebben onze connaisseurs de beste dranken uit de hele wereld voor u geselecteerd.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.1/5  1.385 beoordelingen

TripAdvisor score  4.4/5  1.910 beoordelingen

Certificaat van uitmuntendheid 2024

Family stay with great food, views, and service

Tripadvisor-waardering 5.0/5

Naveen K Gecertificeerde beoordeling door TripAdvisor

Our family had an excellent stay at Novotel Imagicaa. The buffet dinner and breakfast offered a wide variety of dishes, and the restaurant service was prompt and friendly. For our daughter’s birthday, the staff decorated the room and arranged interconnected rooms for our family, making our stay very comfortable. The hotel features a swimming pool with a separate baby pool, which our child enjoyed a lot. The view from our room was fantastic, with direct views of the Imagicaa rides. The only issue was that the hotel’s phone number was not working, making it difficult to reach them directly; we had to contact Accor global support to resolve our queries. Overall, it was a wonderful family experience with great food, service, pool facilities, and views, and once the contact issue is fixed, it will be an ideal choice for families visiting Imagicaa

NO RESPONSE ON PHONE OR BY EMAIL

Tripadvisor-waardering 1.0/5

rak9997 Gecertificeerde beoordeling door TripAdvisor

The phone number of the hotel is unreachable. Called several times and there was no response . Even try to contact through email but there was no response. It is difficult to contact this hotel for booking a room.

Disappointing Stay at Novotel Imagicaa Khopoli - Below Expectations for Accor Members

Tripadvisor-waardering 2.0/5

VidhiD36 Gecertificeerde beoordeling door TripAdvisor

My partner and I recently stayed at Novotel Imagicaa Khopoli as Accor members, and unfortunately, our experience fell well short of the standards we've come to expect from the Novotel brand. **The Good:** The hotel's location is genuinely spectacular, offering a unique view of the Imagicaa theme park. Watching the rides in action from the property creates an exciting atmosphere, and this remains the highlight of our stay. The check-in process was straightforward and efficient. **The Disappointing Reality:** *Rooms - Claustrophobic and Poorly Maintained:* Our room felt more like a cell than a comfortable retreat. With no balcony access and no windows for ventilation, the space was stuffy and claustrophobic. Cleanliness was subpar, and the room itself was very basic, lacking the comfort one expects from a Novotel property. *Room Service and Amenities - Shockingly Inadequate:* Essential items were missing from our room, including bottled water, slippers, and even towels. The kettle was filthy and unusable, while the hair dryer didn't work at all. These aren't luxury requests but basic hospitality standards that simply weren't met. *Food - Repetitive and Uninspiring:* We opted for the full board meal plan, which proved to be a regrettable decision. The food was disappointingly repetitive, with the same dishes reappearing across different meals under different names. There was minimal variety, and the overall quality didn't justify the meal plan cost. *Service - Indifferent and Unresponsive:* The staff seemed disengaged, with no warm greetings or genuine hospitality. When we raised our concerns with Mr. Kunal and Mr. Jitendra, their response was dismissive, showing little interest in addressing our issues. The checkout process took nearly an hour, adding insult to injury. *False Advertising:* Display boards throughout the hotel advertised various activities, but when we inquired, we were told none were actually happening. This felt misleading and added to our disappointment. *Sleep Disruption:* Loud music blared through the property at 7 AM, abruptly ending any chance of a peaceful morning. This showed complete disregard for guest comfort. **The Accor Member Experience - Non-existent:** Despite informing the staff that we were Accor members, we received no recognition, benefits, or special consideration. Our loyalty to the brand seemed to mean nothing at this property. **Final Verdict:** This was a thoroughly disappointing experience that falls far below Novotel's usual standards. Between the poor room conditions, substandard service, repetitive food, and complete indifference to guest concerns, I cannot recommend this property. The stunning view of Imagicaa simply cannot compensate for such fundamental failures in hospitality. Unless significant improvements are made to service standards, room maintenance, and staff training, I'd suggest looking at alternative accommodations in the area. **Would I return?** No. **Would I recommend?** Only if you're solely interested in the theme park view and have very low expectations for everything else.

Good hotel recommendated for stay

Tripadvisor-waardering 5.0/5

Flyer06830199051 Gecertificeerde beoordeling door TripAdvisor

Good hotel Good service given by mangesh palve and kishore patil clean room Good room amenities courteous staff over all Good hotel recommended for stay

Dear Guest , Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated the service provided by our staff, particularly Mangesh Palve and Kishore Patil. Your kind words inspire us to maintain our high standards of cleanliness and hospitality. Goodbye, Anil Chavan General Manager, Novotel Imagicaa Khopoli

Bien loin des standards Accor pour un hôtel 5 étoiles

Tripadvisor-waardering 2.0/5

Tib35 Zaken - Gecertificeerde beoordeling door TripAdvisor

Cet hôtel est sans doute génial pour une clientèle locale, mais pour un hôtel du groupe Accor, c’est vraiment médiocre, ce n’est pas du tout au niveau d’un vrai hôtel 5 étoiles. Je suis très déçu en raison d’un manque d’hygiène et de propreté global au niveau de cet hôtel: - j’ai été malade toute la nuit après avoir mangé au restaurant le soir - au petit déjeuner, il ne faut pas mettre du beurre à côté d’un grille pain, c’est un basique de la sécurité alimentaire. Le beurre doit toujours rester frais - il y a pleins de serveurs qui ne maîtrisent pas du tout le service… le minimum est d’avoir les mains et les ongles propres - les cuisiniers utilisent leur téléphone portable en cuisine . Il ne faut pas car c’est source de transmission de bactéries, c’est une règle basique pour éviter que les clients tombent malades - la chambre est hyper humide, le sol collant et le jet de la douche à moitié cassée Bref, si vous êtes un client international, évitez cet hôtel

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 416 beoordelingen 8.9/10 Locatie
  • 1.282 beoordelingen 7.6/10 Kamer
  • 4.248 beoordelingen 9/10 Service
  • 22 beoordelingen 6.6/10 Wifi
  • 2.080 beoordelingen 9.1/10 Eten
  • 625 beoordelingen 7.3/10 Netheid
  • 531 beoordelingen 9.1/10 Ontbijt
  • 64 beoordelingen 9.5/10 Bar en Dranken

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