ibis Styles Batam Nagoya 4 estrellas

Nota de Tripadvisor 3.9/5 285 opiniones

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ibis Styles Batam Nagoya - Image 1
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Jl Yos Sudarso Bengkong Laut, Batam Kepulauan Riau, 29458 BATAM, Indonesia

Descripción

Extras del hotel

  • Web corner and free WIFI throughout the hotel

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Localización del hotel

ibis Styles Batam Nagoya

Jl Yos Sudarso Bengkong Laut, Batam Kepulauan Riau
29458 BATAM
Indonesia

GPS:1.153341, 104.021147

Teléfono
Fax +62 778 5707001

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

STREATS

Disfrute de deliciosos desayunos y suculentos almuerzos y cenas en el restaurante STREATS con una amplia variedad de platos de cocina internacional y especialidades locales.

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Valoración de TripAdvisor  3.9/5  285 opiniones

This is ACCOR standard??

Nota de Tripadvisor 1.0/5

HermajestyH En pareja - Valoración certificada de TripAdvisor

I was extremely disappointed with this stay. There is a lack of consideration for customers. 1. We arrived at 9pm and asked for a particular room bec we stayed there before. We were initially given that room but we're later told that the room was not available for the 2nd night because the owner would need that room on thar night. We were then given another junior suite. 2. The person who checked us in did not know the layouts of the junior suite when we asked if it was similar. 3. The JUNIOR SUITE, which we paid double for, did NOT even HAVE A VIEW. IT WAS JUST A HUGE WALL WHEN YOU OPENED THE CURTAIN! How does a hotel room not have a VIEW when it's supposed to be under Accor and it's a junior suite? 4. The mini bar was NOT Cold at all. I do not expect it to be as cold like a fridge. But I've been to countless hotels and a mini bar should not be like a tuppaware. 5. The soap and shampoo dispenser was rotting and when you pressed it, there were weird things coming out of it onto your hands because you had to press onto the rotting silver parts! And they expected us to use that on our face and body. 6. Every hotel I have even been to gives at least 2 room cards. This hotel refused and only gave 1. We had to keep asking them to follow us up to the room everytime we went out. They actually expect you to use only 1 card... So the room will be stale and warm when you return after a day out plus it takes a while for the room to cool down. 7. As acvor members who booked through accor, we are not guaranteed a late check out. We were told only platinum members could get a 2 or 3 pm check out. The latest we could get was at 1pm. 8. The reception called us at 1145 am to remind us of our check out time. Then they called again at 12.45 and again at 1. We have never felt so chased out of a hotel like this. I guess in the end we were glad to leave anyway. ACCOR should seriously consider if they want their brand being maligned like this. After 5 years... Definitely not coming back here.

Sleeping Management ibis Batam .

Nota de Tripadvisor 2.0/5

Cruiser58142018916 De negocios - Valoración certificada de TripAdvisor

Firstly when I came already can see the bad side of your hotel firstly as a guest there's no welcome drink and that's fine 2nd ly not even a greeting of Welcome or a welcome Smile oh my god ,do you guys from ibis knows the protocol and discipline if a hotel Spirit okok let's go on 1day I call as I use to book with Agoda and I can say that iam already been at ibis for quite some time so In a way I can call myself a regular but the worst part after I informed until today my last check out from the hotel and the website still down and I can't really extend my stay so I got to get out n booked other Hotel and do you think that's Appropriate as a Guest .It's like getting a Slap on my face I. A way GET OUT FROM MY HOTEL .PLEASE HIGHER MANAGEMENT AS I ALWAYS SAWA TALK GUYS CAME OUT ACTING LIKE A EXECUTIVE OR THE MANAGER I ALSO DONT KNOW BUT DO YOUR WERK PROPERLY DONT ACT LIKE YOURE IMPORTANT BUT ZERO KNOWLEDGE...YOUR WEBSITE IS ALREADY ERROR FOR MORE THAN 5DAYS WHAT HAVE YOU BEEN DOING AS A MANAGEMENT LEVEL .OMG WAKE UP IBIS HOTEL YOUR WEBSITE IS DOWN AND YOUR MARKETING GUYS ARE SLEEPING ,PLEASE WAKE UP WAKE UP IBIS .

Dear Cruiser58142018916 Thank you for sharing your feedback regarding your recent stay at Ibis Styles Batam Nagoya. We sincerely apologize for any inconvenience you experienced during your visit. At Ibis, we strive to provide the best service to our valued guests, and we regret to hear that we did not meet your expectations. Your concerns about the lack of a welcome greeting, the website issues, and the difficulty in extending your stay have been noted. Regarding the website issue, we understand how frustrating this must have been for you. Please be assured that our team has been actively working to resolve this technical issue, and we appreciate your patience. We are also reinforcing our service standards with our front office team to ensure all guests receive a warm welcome and professional assistance. We truly value your loyalty as a returning guest and would love the opportunity to restore your confidence in our services. Should you have any future booking needs or concerns, please do not hesitate to contact me directly, and I will personally assist you. Once again, we apologize for any inconvenience and appreciate your feedback as it helps us improve. We hope to welcome you back for a much better experience in the future. Best regards, Dian Pratama Front Office Manager Ibis Styles Batam Nagoya

Good

Nota de Tripadvisor 5.0/5

mhdrii Valoración certificada de TripAdvisor

Last month i pergi with family Ternyata hotelnya bukan di pusat kota, tapi untuk fasilitas oke punya awalnya kesulitan karna acces card cuma 1, but no problem la Pelayanan oke, staff ramah terutama receptionist cewe yang namanya nanda(?) cmiiw She help me a lot with her kindness, saya banyak tanya dia jawab sangat ramah, always smile Good job ibis and staff

Dear Mhdrii Thank you for taking the time to share your experience at ibis Styles Batam Nagoya. We’re glad to hear that you enjoyed our facilities and found our staff, especially Nanda, to be helpful and friendly. We’ll be sure to share your kind words with her and the rest of our team—it will surely make their day! We understand the initial inconvenience of having only one access card, and we appreciate your understanding. Your feedback is invaluable as we strive to improve and provide the best experience for all our guests. We hope to welcome you and your family back in the future. If there’s anything we can assist you with, please don’t hesitate to reach out. Warm regards, Dian Pratama Front Office Manager ibis Styles Batam Nagoya

Liburan seru di ibis styles batam

Nota de Tripadvisor 5.0/5

Freedom49468085004 Valoración certificada de TripAdvisor

Hotel nya sangat nyaman… bersih…pelayanan lumayan ramah, mungkin saya akan kembali lagi jika ke batam..pool nya sangat nyaman untuk bersantai…dekat juga dengan mall” yang ada di batam, harga juga terjangkau….. rekomend hotel di batam

Tamu kami yang terhormat, Kami sangat berterima kasih atas ulasan Anda mengenai kunjungan Anda di hotel Ibis Styles Batam Nagoya. Kami sangat senang mengetahui bahwa fasilitas dan pelayanan kami telah menjadikan masa tinggal Anda dan keluarga menjadi sangat menyenangkan. Kami akan memberitahukan ulasan Anda kepada tim kami. Kami yakin bahwa ulasan ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan lebih memuaskan seperti kunjungan sebelumnya. Hormat kami, Manajemen

Super sekali

Nota de Tripadvisor 5.0/5

Seaside03869177516 Con amigos - Valoración certificada de TripAdvisor

Makanan nya ENAK, paling best soto Betawinya bikin susah move on. Tempatnya nyaman banget duduk ngobrol kelar buka puasa Ampe lupa waktu sih disini. Staf nya jg semuanya ramah dan helpfull. Mbak Ellen ramah & sangat informatif sekali, maaf ya kita banyak ngerepotin, makasih untuk semua bantuan nya. Sukses selalu 🥰 Terimakasih Ibis hotel untuk memory manis iftar kali ini, kami pasti akan kembali lagi 😍😍😍

Tamu kami yang terhormat, Kami sangat berterima kasih atas ulasan Anda mengenai kunjungan Anda di hotel Ibis Styles Batam Ngoya. Kami sangat senang mengetahui bahwa fasilitas dan pelayanan kami telah menjadikan masa tinggal Anda dan keluarga menjadi sangat menyenangkan. Kami akan memberitahukan ulasan Anda kepada tim kami. Kami yakin bahwa ulasan ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan lebih memuaskan seperti kunjungan sebelumnya. Hormat kami, Manajemen

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 139 opiniones 7.2/10 Ubicación
  • 454 opiniones 6.9/10 Habitación
  • 300 opiniones 7.2/10 Servicio
  • 18 opiniones 1.9/10 Internet
  • 270 opiniones 5.6/10 Limpieza
  • 187 opiniones 5.3/10 Desayuno
  • 113 opiniones 8.7/10 Ambiente
  • 54 opiniones 3.8/10 Piscina

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Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (Según la regulación local en vigor, puede haber algunos impuestos que deban abonarse al llegar al hotel.) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.