威斯巴登市美居酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 2,237 评论

保证最优惠房价
威斯巴登市美居酒店 - Image 1
威斯巴登市美居酒店 - Image 2
威斯巴登市美居酒店 - Image 3
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Bahnhofstrasse 10 bis 12, 65185 威斯巴登, 德国

描述

酒店其他优惠

  • 健身区设有泳池、桑拿房和健身房（无额外费用）

  • 酒店位于威斯巴登市中心，拥有热情友好的氛围

  • 都市风格的时尚大堂，设有酒吧和一间供应当地美食的餐厅

  • 235 间舒适客房，可应要求提供连通房

  • 设有 6 间可灵活调整的先进会议设施和停车场

我们的客房

酒店位置

威斯巴登市美居酒店

Bahnhofstrasse 10 bis 12
65185 威斯巴登
德国

GPS:50.078563, 8.242863

电话
传真 +49 611 304599

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

LILI RESTAURANT & LOUNGE

非合约照片

时尚优雅的国际化餐厅提供精心制定的菜单。在轻松的气氛中享受国际美食，搭配地道的黑森特色菜和上好的莱茵高葡萄酒。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  2,237 评论

TripAdvisor 评级  3.9/5  768 评论

Rooms need upgrading

Tripadvisor 评级 2.0/5

Steve10322 经 TripAdvisor 认证的评论

I think it’s an old Crowne Plaza, downstairs has been upgraded to a really high standard, the rooms however have not been touched in a long time, I had no desk/table or chairs so I couldn’t work in the room. The breakfast was fantastic as were most of the staff.

Dear Steve10322, Thank you for your feedback regarding your recent stay. We appreciate your compliments about our breakfast and staff. However, we acknowledge your concerns about the room conditions and the lack of suitable furnishings for work. Your comments are valuable as they guide our ongoing efforts to enhance guest experiences. Best regards, Mercure Hotel Wiesbaden City

Without a car, good location

Tripadvisor 评级 4.0/5

Bayjb 经 TripAdvisor 认证的评论

Visited for one night while on a brief trip around Germany. Location is good if you’re sans car, 15 minute walk to train station and about 10 minutes to parts of Old Town. Grocery store is nearby if needed and some coffee shops too and a delicious bakery. I did not purchase food, drink or breakfast on-site because it was a short visit. Check in is at 3pm and not before but there is free, locked luggage storage. Check out is at 12pm which is delightful. Staff was nice but hit or miss depending who you got. My only real complaint with this hotel is the room shabbiness. I’ve stayed at a few other Mercure locations and none were as shabby of rooms. The lobby is sleek and modern and the rooms are a 90 degree turn. There was a lot of visible damage from past guests all over the room. And the bathroom tub wouldn’t drain so I was in standing water up to my ankles. But it had the most comfortable bed and pillows of my trip and WiFi was good. I would not recommend it or stay again without a really good nightly deal. I’ve stayed at a small handful of other Mercure locations and the

Dear Bayjb, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient for exploring the area and enjoyed the comfort of our beds and reliable WiFi. However, we sincerely apologize for the issues you encountered during your visit. We appreciate your comments about the condition of the room. Please be assured that we regularly conduct maintenance checks to ensure our facilities meet our guests' expectations, and your observations will be regarded as valuable input for our ongoing enhancement efforts. Additionally, we regret the inconvenience caused by the bathroom drainage issue and will address this matter with our maintenance team. We appreciate your kind words about our staff and will ensure that they continue to deliver excellent service consistently. Thank you once again for your feedback; it is vital for us as we strive to improve our services. Best regards, Mercure Hotel Wiesbaden City

Good experience

Tripadvisor 评级 5.0/5

735arian 经 TripAdvisor 认证的评论

Good location if you're going to the convention centre and close to the city centre. Breakfest was delicious and staff was nice.

Dear guest, Thank you for your positive feedback. We are pleased to hear that you enjoyed our convenient location and found our breakfast delightful. Your kind words regarding our staff are greatly appreciated, as we strive to provide excellent service. Best regards, Mercure Hotel Wiesbaden City

Good location but old rooms

Tripadvisor 评级 3.0/5

MichaelBecker2003 家庭住宿 - 经 TripAdvisor 认证的评论

It is declared a 4-star hotel. The lobby, restaurant, and breakfast area are good, but the rooms are old—I mean really old—and the carpet is dead, to say the least. I stay there due to the location, but room Renovation is a must. It has been promised for years, but I cannot see any progress at all.

Dear Mike, Thank you for taking the time to share your thoughts regarding your recent stay. We are pleased to hear that you enjoyed our location and the amenities in the lobby and restaurant. We appreciate your feedback about the condition of the rooms, as we continually evaluate our facilities for improvements. Your comments are valuable to us as we strive to enhance our guest experience. Best regards, Mercure Hotel Wiesbaden City

Underwhelming for 4 Stars

Tripadvisor 评级 3.0/5

Keith S 经 TripAdvisor 认证的评论

As many others have mentioned, the decor once you get to the room floors are very outdated. The main floor entrance, bar, breakfast area is quite nice but the remainder of the hotel does not meet that same standard. Breakfast was not included in our stay price of almost 150 Euros per day. It was an additional 24 Euros on top of this value. It was good but certainly not worth that price. After we found this out the first day we took our business elsewhere.

Dear Keith S, Thank you for sharing your feedback regarding your recent stay with us. We appreciate your compliments on the main areas of the hotel; however, we regret that your experience was not reflective of our high standards. We understand that the decor in certain areas may not have met your expectations, and we are actively reviewing our facilities to enhance our guests' experience. Regarding breakfast, it is indeed an additional charge, and we strive to provide quality options that justify the cost. We are sorry to hear you chose to dine elsewhere after your first day. Your comments are invaluable as we continuously work on improvements. Best regards, Mercure Hotel Wiesbaden City

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其他网络用户评价我们的酒店

  • 723 评论 8.7/10 位置
  • 1,096 评论 5.8/10 房间
  • 906 评论 8.2/10 服务
  • 15 评论 3.7/10 上网
  • 590 评论 8.3/10 早餐
  • 468 评论 6/10 舒适度
  • 438 评论 5.5/10 清洁度
  • 179 评论 3.7/10 性价比

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