威斯巴登市美居酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 2,156 评论

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描述

酒店其他优惠

  • 健身区设有泳池、桑拿房和健身房(无额外费用)

  • 酒店位于威斯巴登市中心,拥有热情友好的氛围

  • 都市风格的时尚大堂,设有酒吧和一间供应当地美食的餐厅

  • 235 间舒适客房,可应要求提供连通房

  • 设有 6 间可灵活调整的先进会议设施和停车场

我们的客房

酒店位置

威斯巴登市美居酒店

Bahnhofstrasse 10 bis 12
65185 威斯巴登
德国

GPS:50.078563, 8.242863

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

LILI RESTAURANT & LOUNGE

非合约照片

时尚优雅的国际化餐厅提供精心制定的菜单。在轻松的气氛中享受国际美食,搭配地道的黑森特色菜和上好的莱茵高葡萄酒。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  2,156 评论

TripAdvisor 评级  3.9/5  763 评论

Good location but old rooms

Tripadvisor 评级 3.0/5

MichaelBecker2003 家庭住宿 - 经 TripAdvisor 认证的评论

It is declared a 4-star hotel. The lobby, restaurant, and breakfast area are good, but the rooms are old—I mean really old—and the carpet is dead, to say the least. I stay there due to the location, but room Renovation is a must. It has been promised for years, but I cannot see any progress at all.

Dear Mike, Thank you for taking the time to share your thoughts regarding your recent stay. We are pleased to hear that you enjoyed our location and the amenities in the lobby and restaurant. We appreciate your feedback about the condition of the rooms, as we continually evaluate our facilities for improvements. Your comments are valuable to us as we strive to enhance our guest experience. Best regards, Mercure Hotel Wiesbaden City

Underwhelming for 4 Stars

Tripadvisor 评级 3.0/5

Keith S 经 TripAdvisor 认证的评论

As many others have mentioned, the decor once you get to the room floors are very outdated. The main floor entrance, bar, breakfast area is quite nice but the remainder of the hotel does not meet that same standard. Breakfast was not included in our stay price of almost 150 Euros per day. It was an additional 24 Euros on top of this value. It was good but certainly not worth that price. After we found this out the first day we took our business elsewhere.

Dear Keith S, Thank you for sharing your feedback regarding your recent stay with us. We appreciate your compliments on the main areas of the hotel; however, we regret that your experience was not reflective of our high standards. We understand that the decor in certain areas may not have met your expectations, and we are actively reviewing our facilities to enhance our guests' experience. Regarding breakfast, it is indeed an additional charge, and we strive to provide quality options that justify the cost. We are sorry to hear you chose to dine elsewhere after your first day. Your comments are invaluable as we continuously work on improvements. Best regards, Mercure Hotel Wiesbaden City

Accor Hotel Mercure Wiesbaden

Tripadvisor 评级 5.0/5

Carsten B 商务住宿 - 经 TripAdvisor 认证的评论

The Hotel is in walking distance from the main train station and easy to reach by Bus as well. The staff is generally very helpfull and friendly. The highlight I found on this stay was the Finnish Sauna. Special thanks to the ladies on deck: Jana Faldnstein (Front Desk) Karina Nesterova ( Front Desk) Celine Babinski for handling and managing my bookings! Rooms, Breakfast and even the Mini Bar in included and gets refilled daily. Good business Hotel

Sehr geehrter Carsten B, vielen Dank für Ihre positive Rückmeldung zu Ihrem Aufenthalt im Mercure Hotel Wiesbaden City. Es freut uns sehr zu hören, dass Sie die Lage des Hotels sowie die Freundlichkeit und Hilfsbereitschaft unseres Personals geschätzt haben. Besonders erfreulich ist, dass Sie die finnische Sauna als Highlight Ihres Aufenthalts empfunden haben. Ihre Anerkennung für unsere Mitarbeiterinnen werden wir gerne weitergeben. Wir freuen uns, dass Ihnen auch unser Frühstück und die tägliche Auffüllung der Minibar gefallen haben. Mit freundlichen Grüßen, Mercure Hotel Wiesbaden City

地點便利

客户意见评级 4.5/5

Ting-fu (. T. 商务住宿 - 所有已确认评论

服務良好 住宿愉快

Dear Mr. Ting-Fu (. T., thank you for your valuable feedback. We are pleased that you are satisfied with our location and services, providing you with a pleasant stay experience. We look forward to welcoming you again. Wishing you all the best! Yours sincerely, Mercure Hotel Wiesbaden City

Average

Tripadvisor 评级 3.0/5

bunnybabePisa 经 TripAdvisor 认证的评论

For a four star hotel the rooms are in dire need of a refurbishment, very dated and dark, bathrooms are very small. Housekeeping comes in to clean every other day which to be honest is unacceptable. The main lobby and bar area are nice . Breakfast is good, quite a lot of variety to choose from. Location is good.

Dear Guest, Thank you for taking the time to share your feedback with us. We regret to hear that you were not satisfied with the condition of the rooms. We are aware that some rooms are in need of renovation, and we had planned to carry out these renovations in 2020 due to the pandemic. Our cleaning service is carried out every two days for environmental reasons. Of course, additional cleanings are available upon request. We are pleased to hear that you appreciated the rich breakfast and our central location. We would be delighted to welcome you back as a guest at Mercure Hotel Wiesbaden City in the future, so you can experience our usual service. Best regards, Saskia, Guest Service Team

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 712 评论 8.7/10 位置
  • 1,072 评论 5.8/10 房间
  • 904 评论 8.2/10 服务
  • 14 评论 3.8/10 上网
  • 578 评论 8.3/10 早餐
  • 467 评论 6/10 舒适度
  • 423 评论 5.5/10 清洁度
  • 183 评论 3.3/10 性价比

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