Jules César Hotel & Spa Arles - MGallery Collection bintang 5

Catatan tamu Avis (Peringkat ALL) 4.6/5 828 ulasan

Jaminan Harga
Terbaik
Jules César Hotel & Spa Arles - MGallery Collection - Image 1
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Jules César Hotel & Spa Arles - MGallery Collection - Image 4
9 Boulevard des Lices, 13200 Arles, France

Deskripsi

Keistimewaan hotel

  • Free WIFI in all rooms

  • Opposite the historic center and a 5-minute walk from the Luma Foundation and Parc des Atelier

  • Spa and fitness center

  • 3 meeting rooms

  • Certified ALLSAFE by Bureau Veritas

Akomodasi kami

Pesan hotel ini
Kamar 1

Lokasi hotel

Jules César Hotel & Spa Arles - MGallery Collection

9 Boulevard des Lices
13200 Arles
France

GPS:43.674854, 4.62865

Telepon
Fax +33 4 00 00 00 00

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.6/5  828 ulasan

Peringkat TripAdvisor  4.1/5  964 ulasan

Sertifikat keunggulan 2024

Disappointing Experience – Not Recommended

Catatan Tripadvisor 2.0/5

S8918VZ_ Friends getaway - Ulasan TripAdvisor tersertifikasi

Dear Guest, Thank you for taking the time to share your feedback. While we deeply regret that your experience did not meet your expectations, we appreciate the opportunity to respond and clarify a few points. You rightly note the uniqueness of our lobby and bar — spaces that reflect the artistic vision of Christian Lacroix, who reimagined this former 17th-century convent with bold and theatrical flair. That spirit continues throughout the hotel, including the rooms, which embrace contrasting moods and styles — sometimes surprising, often unconventional, but always intentional. We understand that such a strong design identity may not appeal to all tastes, especially for guests seeking more traditional luxury aesthetics. As for the room and bathroom amenities, please rest assured that we meet the requirements of a 5-star classification, with regular quality checks. That said, your remarks regarding the hot water and furnishing will be reviewed with our technical and housekeeping teams for follow-up. We are genuinely sorry to read that your interaction with our front desk team was not warm or helpful. This is far from our usual standards of service, and we will speak directly with the team member you mentioned to ensure such impressions are not repeated. Our staff is typically praised for their attentiveness and care, so this feedback will be taken seriously. Regarding location: the hotel is, in fact, located at the entrance of Arles’ old town — a peaceful position just a few steps from the Roman arena and other UNESCO World Heritage sites. We apologize if this was not clear prior to your arrival. Concerning the pricing and cancellation policy, these conditions are always communicated at the time of booking, especially when a non-refundable rate is selected. Similarly, services like breakfast or porterage are optional and clearly detailed on our website and partner platforms. Still, we understand that unexpected charges can feel frustrating at the end of a disappointing stay. While we regret that your experience did not reflect the indulgence you were hoping for, we hope you’ll allow that many of our guests do find charm, authenticity, and comfort in our singular style and service. With our sincere regards, The Management Hôtel & Spa Jules César – MGallery Collection – Arles

Central hotel location with great amenities and staff!!!!!!!!!

Catatan Tripadvisor 5.0/5

publiussulla Ulasan TripAdvisor tersertifikasi

Excellent hotel in Arles with in wlaking distance of all atractions

Catatan Tripadvisor 4.0/5

lucianos838 Couples - Ulasan TripAdvisor tersertifikasi

Ripped off when leaving hotel

Catatan Tripadvisor 1.0/5

DifromBrisbane Ulasan TripAdvisor tersertifikasi

Hello Sir/Madam, Thank you for your feedback. We are sorry to hear that you were disappointed with your taxi experience. However, we would like to clarify that the taxi rates are not set by our hotel. The 20€ fare you mentioned is a fixed price determined by the taxi company for this particular journey. We understand this may have been surprising, especially if you were expecting a different fare. This fixed rate applies regardless of the taxi service used and is set by the taxi companies themselves to ensure price transparency. We hope that despite this inconvenience, you enjoyed your stay with us. Please feel free to contact us if you have any further questions. Kind regards, Jérémy L. General Manager

Will definitely return

Catatan Tripadvisor 5.0/5

Laura h Ulasan TripAdvisor tersertifikasi

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 370 ulasan 9.5/10 Lokasi
  • 438 ulasan 5.7/10 Kamar
  • 631 ulasan 9.2/10 Pelayanan
  • 6 ulasan 6/10 Internet
  • 209 ulasan 7.3/10 Fasilitas
  • 179 ulasan 7.9/10 Sarapan
  • 94 ulasan 7.8/10 Kebugaran/olah raga
  • 87 ulasan 4.5/10 Kebersihan

Diberdayakan oleh Trustyou

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Gratis: Daftar sebagai anggota

Saat memesan di hotel ini:

  • Saya mendapat poin Status & Reward

  • Saya dapat menggunakan poin Reward

  • Saya mendapatkan manfaat dari keunggulan

  • Saya dapat memanfaatkan harga khusus anggota

Properti kami yang lain di sekitar

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.