Jules César Arles Hotel&Spa-MGallery bintang 5

Catatan tamu Avis (Peringkat ALL) 4.6/5 896 ulasan

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Deskripsi

Keistimewaan hotel

  • Free WIFI in all rooms

  • Opposite the historic center and a 5-minute walk from the Luma Foundation and Parc des Atelier

  • Spa and fitness center

  • 3 meeting rooms

  • Certified ALLSAFE by Bureau Veritas

Akomodasi kami

Lokasi hotel

Jules César Arles Hotel&Spa-MGallery

9 Boulevard des Lices
13200 Arles
France

GPS:43.674854, 4.62865

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.6/5  896 ulasan

Peringkat TripAdvisor  4.0/5  953 ulasan

Sertifikat keunggulan 2024

Ripped off when leaving hotel

Catatan Tripadvisor 1.0/5

DifromBrisbane Ulasan TripAdvisor tersertifikasi

This trip was totally spoilt when checking out. We requested a taxi to the railway station as we had an early morning train. A car turned up with the driver wearing a jacket with taxi written on it and was organised by the hotel. When we arrived at the railway station which is less than 1.5km from the hotel, we were absolutely flawed to be charged €20 for the journey. We questioned the price and were told this is the fixed cost and this was confirmed by the hotel when I called. We checked the cost of a taxi with a metre and it should have been less than €10 so be wary! To say we were disappointed to be ripped off like this would be an understatement as this was a nice hotel.

Hello Sir/Madam, Thank you for your feedback. We are sorry to hear that you were disappointed with your taxi experience. However, we would like to clarify that the taxi rates are not set by our hotel. The 20€ fare you mentioned is a fixed price determined by the taxi company for this particular journey. We understand this may have been surprising, especially if you were expecting a different fare. This fixed rate applies regardless of the taxi service used and is set by the taxi companies themselves to ensure price transparency. We hope that despite this inconvenience, you enjoyed your stay with us. Please feel free to contact us if you have any further questions. Kind regards, Jérémy L. General Manager

Will definitely return

Catatan Tripadvisor 5.0/5

Laura h Ulasan TripAdvisor tersertifikasi

Very peaceful and stylish hotel in a fabulous location in Arles . The staff were excellent and everything was wonderful . The room we had was spacious and the staff sorted out a problem we had with our booking with Booking.com very fairly and swiftly . Pool a delight and breakfast amazing .

Cannot recommend this hotel- it is perhaps 3 stars

Catatan Tripadvisor 2.0/5

PKS101 Ulasan TripAdvisor tersertifikasi

I travel very frequently and stay at a wide-range of hotels, including many 5 star hotels, which Hôtel & Spa Jules César Arles claims to be but surely is not. We were very disappointed with our deluxe room. It was small, cramped, and the window was minuscule. There were very limited toiletries (e.g., no hair conditioner) and the regrigerator did not work, no water. Management was not responsive. You can do much better elsewhere! Be aware!

Dear Sir, Madam, Thank you for taking the time to give us your feedback after your stay at Jules Cesar hotel. To have 5 star in France, the average size of the rooms has to be 24m², our smallest Deluxe room is 28m². It is our pleasure to give hair conditioner on request for free. It is not a refregirator in our rooms but a minibar where you can find 2 free bottles of water and 2 free fruits juices. We hope we answered all your questions and wish you a lovely day, Best regards, Jérémy L. General Manager

A great experience

Catatan Tripadvisor 4.0/5

Peter T Ulasan TripAdvisor tersertifikasi

A charming hotel in a superb central location. Very comfortable and lovely staff. Breakfast was full and good quality. We especially appreciated the garden. Gym small but OK. Beds very comfortable. Put us in the right frame for our subsequent river boat cruise starting at the quay close to the hotel.

Lovely hotel

Catatan Tripadvisor 5.0/5

Stewart R Ulasan TripAdvisor tersertifikasi

Lacroix suite was lovely - they are on lower level in a quiter scenic part of the hotel. Breakfast excellent. Staff excellent. Restaurant very good. Location excellent. A lovely stay. Good valet parking and help with luggage. Lift for diasbled guests to leave hotel failed to work repeatedly - installing a ramp to access hotel would be good. Lovely time, would stay again. A good 5 star hotel.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 374 ulasan 9.4/10 Lokasi
  • 423 ulasan 6.1/10 Kamar
  • 629 ulasan 9.1/10 Pelayanan
  • 5 ulasan 7.9/10 Internet
  • 214 ulasan 7.8/10 Fasilitas
  • 192 ulasan 8/10 Makanan
  • 182 ulasan 7.9/10 Sarapan
  • 99 ulasan 7/10 Kebugaran/olah raga

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