Pullman Miri Waterfront 5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.4/5 3.265 beoordelingen

Pullman Miri Waterfront - Image 1
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Omschrijving

Extras van het hotel

  • Het centrum van Miri is gemakkelijk bereikbaar

  • Internethoek en gratis WiFi in het hele hotel

  • Alle kamers kijken uit op de zee of de rivier

  • Overdekte parkeerplaats met 24/7 beveiliging

  • Rondom adembenemend uitzicht op de stad vanuit de Executive Lounge op de 24e etage.

Onze accommodaties

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Hotel locatie

Pullman Miri Waterfront

Lot 1347 Miri Waterfront, Commercial Centre, Sarawak
98000 MIRI
Maleisië

Gps:4.398145, 113.985265

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.4/5  3.265 beoordelingen

TripAdvisor score  3.9/5  642 beoordelingen

Great Service, Room Cleanliness Could Improve

Tripadvisor-waardering 4.0/5

Anna7487 Gecertificeerde beoordeling door TripAdvisor

I had a good stay at Pullman Miri Waterfront. Upon arrival, Bellman Raymond was welcoming and helpful. Check-in was smooth with Mary and Balqis. The first room was not clean, but Jean promptly arranged a room upgrade, which I appreciated. Bellmen Canninius and Max were also very helpful. Service was excellent as always, though room cleanliness could be improved as the floor was dusty and a few areas were not properly cleaned. Overall, it was a pleasant stay.

Dear Anna7487, Thank you for your feedback regarding your recent stay at Pullman Miri Waterfront. I am pleased to hear that our team, including Bellman Raymond, Mary, Balqis, Canninius, and Max, contributed positively to your experience. Your comments about room cleanliness are duly noted. We strive to maintain high standards, and I apologize for any oversight during your stay. Your feedback is invaluable as it helps us improve our services and ensure a better experience for our guests in the future. Thank you once again for your review, and we look forward to welcoming you back. Jean Wong, Guest Experience Manager.

Wonderful place to relax, unwind and enjoy a peaceful stay.

Tripadvisor-waardering 4.0/5

IsmaFaridIsmail Gecertificeerde beoordeling door TripAdvisor

Review for Pullman Hotel Stay (3rd to 6th December 2025) We have stayed at Pullman Hotel countless times I cant even remember how many visits my wife and I have made. The hotel has always been amazing. Our kids love the swimming pool and it is truly a wonderful place to relax, unwind and enjoy a peaceful stay. However, during this visit, there was one issue. At our first check in, the baby cot we requested was not delivered as promised. We stayed for 3 nights, yet the baby cot never arrived. I would like to extend my appreciation to Izzad and Max for helping us carry our luggage to the lobby. Thank you for being such kind and amazing people. Until next time, Pullman Hotel Miri!

Dear IsmaFaridIsmail, Thank you for taking the time to share your review of your recent stay with us at Pullman Hotel Miri, from the 3rd to the 6th of December. First and foremost, it brings us immense joy to read that you and your family have chosen us as your preferred hotel "countless times," and that you consistently find our pool and environment wonderful for relaxation and family enjoyment. We are truly grateful for your longstanding loyalty and trust. However, please accept our most sincere apologies regarding the baby cot that was not delivered as promised. This is not reflective of our usual standards of service and reliability, especially for a valued repeat guest like yourself. We have already addressed this internally with our Housekeeping and Front Office teams to understand the breakdown in communication and to ensure it is not repeated. We deeply regret the inconvenience this caused you and your family during your stay. On a brighter note, we are delighted to hear your kind words for Izzad and Max. We are very proud to have such dedicated and caring individuals on our team, and we will be sure to share your compliments with them. They, and all of us, are motivated by our guests' happiness. Your feedback is crucial in helping us improve. We truly hope for the opportunity to welcome you and your family back, to provide you with the seamless and exceptional experience you have come to expect from us, and indeed deserve. Until next time, we remain at your service. Warm regards, Jean Wong, Guest Experience Manager

Service has deteriorated

Tripadvisor-waardering 3.0/5

elenasP6097VL Gecertificeerde beoordeling door TripAdvisor

I am a regular customer at Pullman Miri Waterfront. The service has deteriorated. I requested for housekeeping since 12 noon. Waited for 2 and a half hours and still no sign of cleaning the room. I noticed when I entered my room, the room opposite had empty plates outside. That was yesterday afternoon. I saw some hotel staff along the corridor but none bothered to clear the empty room service plates. What has become of Pullman Miri hotel?

Dear Elena, Thank you for your feedback regarding your recent stay with us. I sincerely apologize for the delays you experienced with housekeeping and the cleanliness of the common areas. We strive to provide our guests with a high standard of service, and I regret that we did not meet your expectations on this occasion. Your concerns regarding the room service plates and the responsiveness of our staff have been noted. We value your loyalty as a regular customer and are committed to enhancing the guest experience. Kind regards, Jean Wong, Guest Experience Manager.

Moderner Hotelkasten

Tripadvisor-waardering 4.0/5

Rolf Gerhard K Gecertificeerde beoordeling door TripAdvisor

Das Pullmann ist ein riesiger Kasten mit entsprechendem Ambiente, was nicht negativ heißen soll. Moderne Zimmer, gutes Frühstück und wie immer freundliches Personal. Wenn man ein Zimmer in einem höheren Flur hat, genießt man eine schöne Aussicht. Für eine Nacht eine gute Alternative.

Dear Rolf_G_K, Many thanks for your rating on your recent patron to Pullman Miri. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you. Warm regards, Jean Guest Experience Manager.

Perfect verblijf

Avis-klantbeoordeling 4.5/5

Anoniem Zaken - ALL bevestigde berichten

Goede personnel,vriendelijk, behulpzaam, ruime kamers,schoon en altijd weer goed om,terug te zijn

Geachte Eibert W., Wij stellen uw opmerkingen over uw verblijf in Pullman Miri Waterfront erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, Jean Guest Experience Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 1.226 beoordelingen 9.6/10 Locatie
  • 3.331 beoordelingen 7.2/10 Kamer
  • 2.126 beoordelingen 8/10 Service
  • 66 beoordelingen 8.4/10 Wifi
  • 1.598 beoordelingen 7.9/10 Comfort
  • 1.426 beoordelingen 4.9/10 Netheid
  • 810 beoordelingen 8.2/10 Ontbijt
  • 794 beoordelingen 7.2/10 Voorzieningen

Mogelijk gemaakt door Trustyou

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