Novotel Paris Saint Denis Stade Basilique bintang 4

Catatan tamu Avis (Peringkat ALL) 4.3/5 809 ulasan

Jaminan Harga
Terbaik
Novotel Paris Saint Denis Stade Basilique - Image 1
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Novotel Paris Saint Denis Stade Basilique - Image 4
1 Place de la Porte de Paris, 93200 SAINT DENIS, Prancis

Deskripsi

Keistimewaan hotel

  • Katering Layanan Kamar akan memanjakan selera Anda!

  • Tujuh ruang pertemuan, dekat dengan kawasan bisnis

  • Bersertifikat ALLSAFE

  • Stasiun metro Stade de France dapat ditempuh dengan berjalan kaki dari hotel

Akomodasi kami

Lokasi hotel

Novotel Paris Saint Denis Stade Basilique

1 Place de la Porte de Paris
93200 SAINT DENIS
Prancis

GPS:48.930016, 2.357085

Telepon
Fax +33 1 55 99 95 96

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

GOURMET BAR RESTAURANT

Dalam kedamaian dan ketenangan di patio yang rimbun atau kamar kami yang diterangi cahaya alami berlimpah, sekaranglah saat yang tepat untuk mencoba hidangan kami yang unik, segar, dan seimbang, yang dimasak dalam panggangan batu, dengan bahan musiman

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.3/5  809 ulasan

Peringkat TripAdvisor  4.0/5  509 ulasan

DO NOT BOOK ROOM 219!

Catatan Tripadvisor 2.0/5

Nicolas U Ulasan TripAdvisor tersertifikasi

Revolving door glass broken, DO NOT BOOK ROOM 219, A/C IS NOT WORKING, so you must leave the window open. This location is very busy with traffic, police sirens, metro entrance is beside hotel entrance, so lot of people coming in and out, yelling, people hanging out at the hotel entrance. I did not sleep well in the whole stay. Hotel fully booked so I did not get a different room with working a/c. We BOOKED for a transport from the hotel to the airport the night before. NOBODY SHOWED UP ON TIME, hotel employees try 3 different companies. 1 hour later we got transport.

Terrible

Catatan Tripadvisor 1.0/5

Dreamer37180737531 Ulasan TripAdvisor tersertifikasi

72 euro was taken out my account with out my authorisation. Saying we had breakfast when we never did . I have tried to get my money back and no luck .this is stealing I am so upset i do recommend anyone to book this hotel it's terrible until now I haven't received my money back.

Horrible choice

Catatan Tripadvisor 1.0/5

H7951VPnickb Bisnis - Ulasan TripAdvisor tersertifikasi

This hotel was chosen as accommodations during the Olympics, and it was atrocious. During the hottest time of the year, the air conditioning never worked. Opening the window resulted in loud, non-stop noise from traffic, passing trains, and police whistles from officers directing traffic. The noise could still be heard with the windows closed, forcing a white noise generator to be implemented. The bed was uncomfortable. The towels were paper thin. The shampoo and shower gel were watered down. There are no USB ports anywhere. INo service was offered to make repairs. The revolving door out front was broken and never fixed. The restaurant in the hotel doesn’t know how to cook scrambled eggs and the bacon was barely cooked at all. The only good thing was there is a Metro station literally steps from the front door, so you can escape quickly and go elsewhere. My recommendation: don’t stay here unless you enjoy sleeping in stifling hot rooms with no ventilation.

Concern about Unresponsive Staff, Poor Phone Etiquette, and Difficulty in Communication

Catatan Tripadvisor 1.0/5

Nitin P Ulasan TripAdvisor tersertifikasi

Dear Novotel Paris Saint Denis Stade Basilique Management, I am writing to express my concern and frustration about the lack of response from your team, particularly ACHEAMPONG Patricia, regarding our group booking inquiries. Despite sending multiple emails, I have not received any response or acknowledgement. Furthermore, I have tried to contact the hotel several times to speak with ACHEAMPONG Patricia, but she is never available to take calls. When I do get through to the hotel, the staff rarely answer the phone properly, and I am often left waiting or disconnected. This lack of communication, unavailability, and poor phone etiquette is causing significant inconvenience and delaying our booking process. I would appreciate it if you could look into this matter and ensure that: - Your team responds promptly to emails - Staff members are available to take calls or return messages - Phone calls are answered professionally and promptly Alternatively, please provide me with an alternative contact person or email address where I can get a response. I hope you understand the importance of effective communication and good customer service in building trust and ensuring a smooth booking experience. I look forward to hearing from you soon.

VERY BAD CUSTUMER CARE. BE CAREFUL.

Catatan Tripadvisor 1.0/5

Mimmy1972 Ulasan TripAdvisor tersertifikasi

I do not recommend this hotel at all! The they before leaving, we paid for tourist tax. Just a coupple of hours after we left the hotel, my husband realized that 70,00 euros had been withdrawn from our card and....it was them!!! After blocking the card, we called immediately to understand the reason for this withdrawal and they sent us a second bill afterwards. This means that we paid 180 euros for 3 nights (5 people and two rooms). Since then, I have been calling several times to inquire why they had charged us this EXTRA money and took it without letting us know! I asked them to send us one single bill and to know the amount we were supposed to be reimbursed, but the staff is incapable of taking care for certain matters and although iI asked to speak with the appointed manager, no one has ever got me back! Moreover, the hotel is situated in a dangerous area and I would not recommebded for this reason too. BAD VERY BAD!!!!

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 524 ulasan 8.4/10 Lokasi
  • 646 ulasan 7.5/10 Kamar
  • 618 ulasan 7.4/10 Pelayanan
  • 6 ulasan 5.6/10 Internet
  • 321 ulasan 6.5/10 Sarapan
  • 264 ulasan 8.4/10 Kebersihan
  • 175 ulasan 4.7/10 Makanan
  • 116 ulasan 4.5/10 Fasilitas

Diberdayakan oleh Trustyou

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Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.