巴黎格兰大道歌剧院美居酒店 4 星

客户意见评级 4.3/5 2,294 评论

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巴黎格兰大道歌剧院美居酒店
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酒店其他优惠

  • 我们将在宵禁期间一直营业。请放心入住

  • 家庭房适合 3 至 4 人入住,公寓可入住 4 人

  • 位于巴黎市中心,靠近歌剧院、老佛爷百货商店和巴黎北站。

  • 无论是商务游还是全家住宿,都是理想之选

酒店及周边服务

从 14h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 公共室内停车场 (附近)
  • 残疾人士的便利设施
  • 可携带宠物付费服务
  • 全禁烟宾馆
  • 使用空调
  • 酒店使用的语言
  • 接待处全天候开放
  • 干洗/熨烫
餐饮
  • 早餐付费服务
  • 1 酒吧
  • 客房服务
  • 小吃和饮料机
商务服务
  • Web Corner on a Mac
  • 提供复印/打印服务
信息短信

酒店位置

巴黎格兰大道歌剧院美居酒店

42 rue des Petites Ecuries
75010 巴黎
法国

电话: +33142469186

传真: (+33)1/40229085

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • PETITES ECURIES :  48 PETITES ECURIES

  • BONNE NOUVELLE :  8 AND 9 BONNE NOUVELLE

  • CHATEAU D'EAU :  4 CHATEAU D'EAU

  • POISSONNIERE :  7 POISSONNIERE

  • CHATELET LES HALLES :  A CHATELET LES HALLES

  • 乘飞机

    ROISSY CDG 达到 22公里 / 13.67 英里

  • 乘火车

    GARE DE L'EST 达到 1公里 / 0.62 英里

  • 乘火车

    GARE DU NORD 达到 1公里 / 0.62 英里

GPS :48.874042, 2.350098

我们的客房

巴黎歌剧院格兰大道美居酒店客房经过全面翻新,均配备空调,采用音乐装饰主题,热忱欢迎您的光临。 我们提供两种舒适级别的房型:面向街道或圆石铺砌的花园庭院的标准房或尊享房。部分客房还可欣赏圣心教堂景观。所有客房都配备集成 Ambilight 技术的纯平电视。

尊享房,配备 1 张双人床

  • 最多人数: 2
  • 景色: 位于城市边 *

* 视情况而定

  • 客房内的无线网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 办公桌
  • 奈斯派索咖啡机(...)

经典房,配备 1 张双人床

  • 最多人数: 2
  • 景色: 位于城市边 *

* 视情况而定

  • 客房内的无线网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 办公桌
  • 沐浴用品(...)

经典房,配备 2 张单人床

  • 最多人数: 2
  • 景色: 位于城市边 *

* 视情况而定

  • 客房内的无线网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 办公桌
  • 沐浴用品(...)

尊享房,配备 1 张双人床和 1 张单人沙发床

  • 最多人数: 3
  • 面积: 从 28 / 301 sq ft
  • 景色: 位于城市边 *

* 视情况而定

  • 客房内的无线网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 办公桌
  • 奈斯派索咖啡机(...)

尊享房,配备 1 张双人床和 1 张双人沙发床,可供 4 人住宿

  • 最多人数: 4
  • 面积: 从 25 / 269 sq ft
  • 景色: 位于城市边 *

* 视情况而定

  • 客房内的无线网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 办公桌
  • 奈斯派索咖啡机(...)

多间客房房优惠:2 间房距离很近

  • 最多人数: 4
  • 客房内的无线网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 办公桌
  • 沐浴用品(...)
客房

酒店餐厅和酒吧

LE SALON

非合约照片

巴黎歌剧院格兰大道美居酒店的“Le Salon”酒吧每天从早上 6:30 点至凌晨 1 点营业,环境温馨舒适,您可以在这里享受无与伦比的安静和放松。

午餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日


巴黎格兰大道歌剧院美居酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级 4.3/5

2,294 评论

tripadvisor

TripAdvisor 评级 4.0/5

467 评论

Enjoyabel hotel - ideal for short stay

Tripadvisor 评级 4.0/5

Traveller3300 Friends getaway - 13/03/2020 经 TripAdvisor 认证的评论

Pleasant stay! Small rooms, but designed nicely and very clean. Staff was very friendly and breakfast was good (also small breakfast area). Location wise, most monuments are quite the walk but i didn't mind. Very convenient that it was very near to Gare du Nord, and metro is also not far away. Area with many nice restaurants in walking distance. Overall recommend!

Very Good Hotel

Tripadvisor 评级 4.0/5

Wessam F Business - 27/11/2019 经 TripAdvisor 认证的评论

This Hotel is a very good, clean, comfortable, wide, good location hotel. Very near to many restaurants, and to the shopping area. I recommend it than many hotels in Paris, staff is very friendly also.

Dear guest, A very warm "thank you!" for sharing your experience at the Hôtel Mercure Paris Opéra Grands Boulevards. It is always a pleasure to receive positive feedback! I will share your comments with our team members, and we all hope that we will have the pleasure to see you again soon at Mercure. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camille - Assistant manager -

At home feeling

Tripadvisor 评级 5.0/5

macvocal Couples - 24/10/2019 经 TripAdvisor 认证的评论

It is the at least the fourth time we go to this hotel. Personnel attitude is flawless, the room (they have always managed to provide us with our favorite one). Looking forward to go back again and again...

Dear , The entire team joins me in thanking you. The well-being of our guests is the main concern of every staff member at Mercure Paris Opera Grands Boulevards and it is very rewarding that you underlined it. We are all thrilled to have been able to enhance your Parisian experience, customer care is our highest priorities and it is always gratifying to receive such praise. We hope to have the pleasure to welcome you back in your Parisian home Best regards

Start and Finish.

Tripadvisor 评级 4.0/5

ParisPals Couples - 17/10/2019 经 TripAdvisor 认证的评论

We stay at this hotel because it is only a ten minute walk from Eurostar Terminal at Gare Du Nord. The reception personnel are friendly and competent, the housekeeping is excellent and a comprehensive buffet breakfast is available served by nice staff. We stayed one night before travelling to Bordeaux and returning later in the week for a further two nights. The hotel looked after our excess luggage until we returned. My only complaint was why we paid nearly as much for the one night as we did for the two, I felt this could not be right and fair. Maybe because the days were split there was no way of securing a three night booking price.

Business stay

Tripadvisor 评级 5.0/5

Andrew M Business - 07/10/2019 经 TripAdvisor 认证的评论

Really nice stay. The staff here are super helpful and pleasant. I really appreciate when hotels listen to what you ask on your booking form. I asked for a quiet room and they made sure my room was quiet and I am really thankful for this. Well done to the team!

Dear Andrew M., Thank you for taking the time to leave us a review following your stay at Mercure opéra grands boulevards. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback. We will share your comment with our team, and we all hope to see you again soon at Mercure. Regards, Camille.

Our Paris Days

Tripadvisor 评级 5.0/5

boisemagillis Couples - 06/10/2019 经 TripAdvisor 认证的评论

We arrived early and the front desk took our bags and gave us instructions on the metro, bus and walking nearby. It was really a perfect start. Our suite was beautiful and quiet. The breakfast was awesome and my husband said the best eggs he has ever had. All the staff was very friendly and helpful. A special thanks to the manager!

Dear client, Thank you for taking the time to leave us a comment following your stay at Mercure Opéra grands boulevards. And such a nice comment! All our team and Direction are glad to read that you had a great stay with us and felt welcomed in our hotel; that is how we want our guests to feel as soon as they arrive. We wish you the best and hope to have the pleasure to see you again soon at Mercure. Regards, Camille - Assistant manager-.

Home

Tripadvisor 评级 4.0/5

macvocal Couples - 11/07/2019 经 TripAdvisor 认证的评论

Nice room and, as usual, excellent personnel attitude from accord group. This will likely become our usual spot for when in Paris for work or as a couple. The place is surprisingly calm for the location.

Dear guest, Thank you for taking the time to leave us such a kind review following your stay in our Establishment. All our team members are really proud to read that you had a great time with us at Mercure opera grands bouelvards, and it is with great pleasure that we will welcome you again here. Regards, Camille - Assistant manager.

expensive

Tripadvisor 评级 2.0/5

Compass43418101794 Business - 25/06/2019 经 TripAdvisor 认证的评论

stayed 3 nights at rates from EUR330~360, standard room. Only 1 bottle of 500ml mineral water for the entire stay. The hotel says they do not provide bottled water for each night of stay. The taxi that has been called by the hotel is not the same as the one you hail in the street and has no meter and is very expensive, so make sure to ask for the ordinary taxi. There is no particular view from the room window and the street was noisy until late at night (music, people partying etc). Other than these points, the room was small but clean, the air conditioning was working, service was good and breakfast was ok for the price.

Excellent customer service

Tripadvisor 评级 4.0/5

Katya B Friends getaway - 14/11/2018 经 TripAdvisor 认证的评论

Booked a two-night stay at this hotel and on the second day there was a problem with the toilet. I addressed the problem with the receptionist who promptly offered to move us to a different room. the new room turned out to be even bigger than the one we had. Overall, very friendly and helful reception. Would definetely stay again.

Dear guest, Thank you for taking the time to leave us a review. We are happy to read that our team answered quickly and with positive energy to help and offer you a solution. And even more happy to read that it was appreciated. As you mentionned it, we hope to see you again soon at Mercure. Warmly, Camille - Assistant manager.

Ok, but not ok.

Tripadvisor 评级 3.0/5

Journey261635 Family - 04/11/2018 经 TripAdvisor 认证的评论

Came very late in the night and got room no 602. It was a damp smell when we came into the room. Then we felt it was very wet on the carpet. No wonder about the damp smell. Had to change room. It took almost 45 min to change in the reception (02.00). Staff didn't know to say hello/bonjour. Not very serviceminded. We were unlucky that the elevator broke down after 1 day. Didn't get fixed for the rest of our stay (4 nights). Stayed in 5th floor...

Dear guest, Thank you for taking the time to leave us a review. We are sorry to read that a maintenance problem gave a wrong start to your stay, and that you had to change room. We can imagine how surprising it could have been, and even though we are glad that you could be move to a better room, we would like to give you our most sincere apologies. As it was explained during your check in: our elevator was not broken but was upgraded to be accessible to disable people. As much as we understand the disagreement of not being able to use the lift, please understand that those type of maintenance are a legal obligation that all hotels need to respect. No technician was to be seen working on the lift as the pieces to be changed first have to be custom made for our own elevator. Once the measurements were taken, we had to wait for those pieces to be realized before installing them. In order to avoid our guests any disagreement during this time, a porter was at your disposal to carry your bags; and a little gift was waiting for you in your bedroom. We hope to have the pleasure to see you again, so that you can have a better experience with us. Warmly, Camille – Assistant manager.

Paris Visit

Tripadvisor 评级 4.0/5

anthonymanners Couples - 02/10/2018 经 TripAdvisor 认证的评论

The hotel was conveniently placed near to the Opera and Saint Denis regions, close to the Gare de l'Est and the Metro network. Rooms were small, but clean and well-equipped, although there was some disturbance from the courtyard early in the morning from people living around the hotel. We elected not to have the breakfast, but otherwise the bar was convenient. Staff were very helpful and friendly and the level of English was very good. We enjoyed the stay.

Dear anthonymanners, It was a real pleasure to read such a pleasant review about our establishment. The whole Opera Grands Boulevards Mercure team thank you so much for taking the time to tell us your last stay in our hotel. All rooms are different. For better comfort, do not hesitate to book in advance our nice and bigger suite rooms called "Privilege". We really hope to welcome you again in the next future. Kind regards Nathalie

CONVENIENT AND COMFORTABLE

Tripadvisor 评级 4.0/5

JON O Friends getaway - 20/04/2018 经 TripAdvisor 认证的评论

Comfortable and spacious room overlooking a peaceful courtyard despite the hotel's close proximity to the Grands Boulevards. Public areas a little limited but a good breakfast served in the hotel's well restored vaulted cellars.

Hello JON O, Thank you very much for your comment, We are delighted that you enjoyed your stay and the kindness and professionalism of our team! Have a very nice day, Looking forward to welcoming you again, Sophie ERSPAMER Assistant General Manager

An excellent little hotel in a quiet street

Tripadvisor 评级 5.0/5

Neil W Solo travel - 28/03/2018 经 TripAdvisor 认证的评论

From check in to check out I can't fault this hotel. Very friendly staff and excellently appointed room. I would definitely recommend it and will certainly be staying there again. Handily placed for Gare du Nord and the area around Opera

Hello Neil W, Thank you very much for your comment, We are delighted that you enjoyed your stay and the kindness and professionalism of our team! Have a very nice day, Looking forward to welcoming you again, Sophie ERSPAMER Assistant General Manager

Excellent

Tripadvisor 评级 5.0/5

Radoslaw1972 Solo travel - 22/02/2018 经 TripAdvisor 认证的评论

Fantastic hotel with good location (close to the metro station) and wonderful, very nice, very helpful and very friendly staff. Interesting design of the room. Breakfast consists of hearty and delicious meal.

Dear Radoslaw1972, Thank you for taking the time to leave a great feedback! I am delighted that you enjoyed the breakfast, indeed we are very proud of it and Rose, who is in charge, is very appreciated by our customers. Furthermore, I'm very happy that you enjoyed your stay and the kindness and professionalism of our team! Have a great day, Looking forward to seeing you again, Sophie ERSPAMER Assistant General Manager

Lovely hotel

Tripadvisor 评级 5.0/5

Janet A Friends getaway - 15/11/2017 经 TripAdvisor 认证的评论

The hotel was in a nice area close to Montmartre, Rue Lafayette and very close to the metro. We stayed in the two bed apartment which was lovely. It had two ensuite bedrooms and a seating area with a kitchenette. Very spacious. The breakfast was great, with freshly squeezed juices. Would definitely recommend it.

Dear Janet A, Thank you for taking the time to leave a great feedback! I am delighted that you enjoyed the breakfast, indeed we are very proud of it and Rose, who is in charge, is very appreciated by our customers. Furthermore, I'm happy that you enjoyed the benefits and comfort of the appartment. Have a great day, Sophie ERSPAMER Assistant General Manager

A few small tweaks could make this an excellent hotel!

Tripadvisor 评级 4.0/5

Paleface4 Couples - 05/10/2017 经 TripAdvisor 认证的评论

Our trip was my husban's belated Valentine's present to go to the Prix de l'Arc de Triomphe horse race at Chantilly. I chose the hotel because we wanted to be close to the Gare de Nord, in a respectable area and I trust the Accor/Mercure brand. Our Privilege room was not ready at 12 noon as per the booking form but that was OK because we went to lunch and started our sightseeing. The good points of our stay were the location, the clean and quiet room, the room temperature and the comfy bed. The slight detractions from an excellent stay were the rude/unhelpful breakfast staff on the Saturday morning, the average cooked breakfast, the lack of hangers and storage space in the room and the flimsy paper cups for tea and coffee. The latter was very disappointing because one of the big selling points of a Privilege room is the Nespresso coffee maker. I realise that this is a minor issue but in a way it was more annoying because otherwise I really liked the hotel and it could have been an excellent stay. The rude breakfast lady said "Madame demande beaucoup" to her colleague after I had to ask her help politely for 5 things when the breakfast bar and crockery were understocked. Things improved on the Sunday and Monday after I complained.

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Opera Grands Boulevards. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies on the behalf of all the team. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sophie Erspamer Front Office Manager

Horrible beds and horrible service

Tripadvisor 评级 2.0/5

Lauren L Couples - 17/08/2017 经 TripAdvisor 认证的评论

The service was horrible, we arrived to the hotel early so the hotel said they would put our bags in a locked room. When we arrived back to the hotel at 6 pm, our bags were kept outside in the open of the lobby. They never cleaned the room, stained sheets, dusty cabinets, and dirty rugged, never vacuumed. We would bring our coffee up stairs, they kept the dirty cups. Stay at other Mercure!

Dear Lauren, Thank you to take time to share your stay with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Housekeeping service, clean room everyday but the sheets didn't change everyday. In fact we take part of Development Durable. About the bags, there is a receptionist 24h at the desk, so your luggage are in secure. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Melissa B. Front Office Manager

A privilege room that didn't feel like a privilege room

Tripadvisor 评级 3.0/5

rubycarmenl Family - 27/06/2017 经 TripAdvisor 认证的评论

+ The location of the hotel was a good 5-8 minute walk to 3 Metro Stations which made moving around Paris tourist spots very accessible. + The very accommodating front desk staff who made sure we were comfortable while waiting for our room. The front desk staff were always willing to help. - The privilege room didn't feel like one since it not in the main building which we found kind of strange. The mini bar (refrigerator) was inside the clothes closet --- even more strange. We've stayed in other privilege rooms of other Mercure Hotels and this was definitely not what we expected. There was even an unpainted portion of the wall above the door which gave us an impression that the room was not really ready for client occupancy. It was quite disappointing.

Dear Rubycarenl, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Opera Grands Boulevards. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards Nathalie TARDY General Manager

Old haunt that never fails.

Tripadvisor 评级 4.0/5

ParisPals Couples - 15/06/2017 经 TripAdvisor 认证的评论

We use this hotel frequently. A ten minute walk from Gare Du Nord instead of an hour in the taxi queue. It has an intimate feel of a boutique hotel. Nothing is too much trouble for the staff who are friendly and competent in equal measure. We are returning next week for some more of the same.

Great location and friendly helpful staff

Tripadvisor 评级 5.0/5

GWLWALES Couples - 23/03/2017 经 TripAdvisor 认证的评论

We visited Paris to watch Rugby and see the sights. We chose the hotel because of its location and value for money. The reception staff were friendly and helpful throughout. The hotel is relatively small and compact but the room we had was excellent and a good size and kept clean with fresh bed linen and towels as required.. It was nice to have tea and coffee facilities in our room which we wouldn't normally expect in a European hotel. The breakfast was self-service but had a great variety of foods including eggs, bacon and sausages. The lady in charge of the breakfast area was pleasant and helpful and ensured that there was plenty of freshly available food.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opera Grands Boulevards. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Melissa BAKARY Front Office Manager

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