Mercure Quemado Resort Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 41 reviews

Mercure Quemado Resort Hotel - Image 1
Mercure Quemado Resort Hotel - Image 2
Mercure Quemado Resort Hotel - Image 3
Mercure Quemado Resort Hotel - Image 4

Description

Hotel extras

  • Waterfront hotel

  • Hotel in downtown area

  • Sunny swimming pool

  • Panoramic view of Quemado beach

  • Holistic SPA experience

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Quemado Resort Hotel

Place Mohamed V
32000 AL HOCEIMA
Morocco

GPS:35.24416, -3.927838

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANT AL KHOZAMA

International restaurant where the buffet breakfast is served every morning. A la carte menu combining international flavors served at lunch and dinner

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  41 reviews

TripAdvisor Rating  4.5/5  763 reviews

View perfect

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Comfortable stay, friendly service, thanks for the receptionist Ayoub. Would recommend

Dear mohamed e., We very much appreciate your comments regarding your stay at the Hôtel Mercure Quemado Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

The Best vacation destination 👌

TripAdvisor rating 5.0/5

belal e TripAdvisor review

I had a wonderful time at Hotel Mercure Quemado. The hotel located right on the beach, with stunning views of the Mediterranean Sea. The room was spacious, clean, and comfortable, with a balcony overlooking the water. The staff was friendly and helpful, and the restaurant served delicious food with variety options. The hotel also has a pool, a spa, and a fitness center for guests to enjoy. I loved exploring the nearby park and the city of AL Hoceima. I would definitely recommend this hotel to enyone looking for a relaxing and memorable vacation in Morocco 🇲🇦

Dear Belale, We very much appreciate your comments regarding your stay at the Mercure Quemado Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Beautiful staff at this beautiful hotel!

TripAdvisor rating 5.0/5

Nathalie G TripAdvisor review

We wanted to leave a review after my friends and I were so well looked after at the beautiful hotel :). Everyone is soooo friendly! Thank you so much in particular to Azeddine and Soufiane in the restaurant for always saying hello and looking after us as much as possible, you can see they do their jobs with so much love and love doing their best for their guests. Thank you so much :).

Dear Nathalie, We very much appreciate your comments regarding your stay at the Mercure Quemado Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Beautiful location, hotel rooms and breakfast at restaurant are a let down.

TripAdvisor rating 3.0/5

amirasar TripAdvisor review

The views from this hotel are amazing, the lake is stunning and the facilities just outside of the hotel by the lake are great. The hotel location is the most positive point for this hotel. The bedrooms are outdated and not the cleanest. Outside the room is a very dirty balcony with seagull droppings a regular but understandable occurrence. This is unfortunately not cleaned and it does make the enjoyment of the balcony somewhat compromised. The shower in the bathroom is again a little unkept with some mould appearing in some areas. The worst part of a hotel that really lets it down is the breakfast area in the hotel. Completely disorganised, with the slowest coffee machines (there are two of them) and they frequently cause large queues where you have to wait for a long time just to get your coffee. (It’s self service buffet at breakfast). On some days you may find that you have to queue and wait until you can enter the restaurant for breakfast although this is not usually more than 10 mins when this does happen. Staff seem to run around aimlessly with no clear direction as to what they are supposed to be doing. (My wife and I did travel in the 2nd week of August - peak season) but no excuse.Other than that, the staff are generally friendly and helpful and the hotel location as I’ve already said does make up for the other negative points.

Nous vous remercions d'avoir pris le temps de commenter votre séjour à l'Hôtel Mercure Quemado Resort. Nous sommes désolés d'apprendre que vous n'avez pas été satisfait de nos services et nous apprécions vos commentaires honnêtes. À l'Hôtel Mercure Quemado Resort, nous nous efforçons d'offrir à nos clients un niveau de service élevé et un hébergement de qualité. Nous tiendrons compte de vos commentaires pour faire en sorte que l'expérience de chaque client soit la meilleure possible.

Great room and view.

TripAdvisor rating 4.0/5

Debbie E TripAdvisor review

The rooms and the view are awesome. The hotel could use some cleaning in the common areas. Dirty windows, and beach walkway. Restaurant food was OK, a bit expensive for what you get. I would go again.

Dear , We very much appreciate your comments regarding your stay at the Mercure Quemado Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 279 reviews 9/10 Location
  • 551 reviews 7/10 Room
  • 651 reviews 8.1/10 Service
  • 12 reviews 6.8/10 WiFi
  • 253 reviews 4.7/10 Cleanliness
  • 207 reviews 6.7/10 Breakfast
  • 138 reviews 3.1/10 Amenities
  • 102 reviews 4.2/10 Pool

Powered by Trustyou