ibis Pontianak City Center 3성

고객 평점 (ALL 평가) 4.5/5 683 리뷰

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ibis Pontianak City Center - Image 2
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호텔설명

ALLSAFE 승인 호텔

호텔 추가 정보

  • Located in the heart of city of Pontianak

  • ibis Pontianak offers a new standard in service, style and comfort.

  • Near the biggest shopping mall in town, corporate and government offices and residence.

숙박

Take advantage of our Flight + Hotel offers

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호텔 위치

ibis Pontianak City Center

Jl Jendral Ahmad Yani No 81, West Kalimantan
78124 PONTIANAK
Indonesia

GPS:-0.048951, 109.343749

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

IBIS KITCHEN

Located at level 2, the cosy restaurant offers a variety of local, oriental and western menus.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  683 리뷰

TripAdvisor 평가  5.0/5  781 리뷰

2023으뜸 시설

Cozy room with good location

트립어드바이저 평점 5.0/5

Companion11539812054 Solo travel - TripAdvisor 인증 리뷰

Cozy room, staff is friendly especially Vena she was helping me with early check in. Location very good close to the shopping center only in walking distance. I had something to do in the immigration office, it was just 7 minutes walk from the hotel. Very convenient, had very nice experience in Ibis. Surely will be back.

Staff named Verena is very helpful to make sure I can have comfortable and safe bed for my 10months old baby

트립어드바이저 평점 5.0/5

Fransiska L TripAdvisor 인증 리뷰

Nice room with all the facilities you can ask for. All the staff are great. Near shopping a mall, a jogging track area, and a museum. The only unpleasant experience, was the lift out of service for 15 minutes after I checked in so I couldn't enter the room early.

Dear Mrs Fransiska, Warmest greeting from Ibis Pontianak City Center, Thank you for choosing us as your preferred destination in Pontianak. We are very happy to learn that you enjoy your stay with us and that you appreciate with our staff services that you mentions our Front desk Agent Ms Verena. Your kind comment will be shared to our team for their effort in delivering exceptional customer service. I have also taken notes of the displeasing experiences you have encountered during your last visit. I have immediately addressed the element of your experience with the concerned Department Heads for immediate improvements. I sincerely apologize for the shortfalls you have encountered, and please rest assured that we have taken the necessary steps to increase our service values. At Ibis Pontianak City Center, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. Thank you once again for your review and I hope this would not prevent us to welcoming you back at our hotel on your next visit to Pontianak. With best regards, Ricky Coen Arifin General Manager

Good food

트립어드바이저 평점 5.0/5

Navigate56907542440 TripAdvisor 인증 리뷰

Always recommendations are very nice! Soup,Main dishes and spring roll also. And staffs are very kind too. They have a good mood for clients feeling so relax. The restaurant inside has well atmospheres with good music too.

Dear Navigate56907542440, Warmest greeting from Ibis Pontianak City Center , Thank you for choosing Ibis Pontianak for your destination of choice in Pontianak, and for taking the time to share your stay experience with us on TripAdvisor about our facilities. I am delighted to hear that you had an wonderful stay with us. We are happy to learn that you also enjoyed our facilities and services . Your kind comment will be shared to our team for their effort in delivering exceptional customer service. Thank you for sharing your feedback and we hope to be able to welcome you soon again to Ibis Pontianak . Sincerely, Ricky Coen Arifin General Manager

Good stay

트립어드바이저 평점 4.0/5

chamaracdj 비즈니스 - TripAdvisor 인증 리뷰

Good hotel. Stayed two times. First night after landing at Pontianak and second night before leaving. Clean small room with a clean small bathroom. Breakfast was very good. Very convenient location. Good to stay during a business visit or in a transit.

Mr Chamara Dhanusha Jayaweera, Warmest greeting from Ibis Pontianak City Center , Thank you for choosing Ibis Pontianak for your destination of choice in Pontianak, and for taking the time to share your stay experience with us on TripAdvisor about our facilities. I am delighted to hear that you had an wonderful stay with us. We are happy to learn that you also enjoyed our facilities and services . Your kind comment will be shared to our team for their effort in delivering exceptional customer service. Thank you for sharing your feedback and we hope to be able to welcome you soon again to Ibis Pontianak . Sincerely, Ricky Coen Arifin General Manager

Terrible experience

트립어드바이저 평점 2.0/5

Unfinished B TripAdvisor 인증 리뷰

Well, to be honest I had such a pleasant stay at ibis Pontianak City Center. Literally city center, easy access, great foods. Not until the time I checking in to the hotel, I was quite "riweuh" with my belongings and the front desk agent seem not happy about it as he "melengos" and starting to "menarik nafas panjang" on me maybe to express his anger towards me. I was in hurry while that happened so I didn't say anything, but now the thoughts going through my mind and I decided to pour it here because I might not be staying at this hotel ever again but maybe be nicer next time and there's always a room for learning, no?

Dear 595unfinishedb, Warmest greeting from Ibis Pontianak City Center, Thank you for writing your reviews at TripAdvisor , even if it appears that you were not enjoying your stay with us. We sincerely regret that your experience in staying at our hotel was a rather less memorable and enjoyable including the service we have given. We apologize for the inconvenient you have experienced at that time. We take your comments as a serious complain. We will give training to our staff to improve the service to every guest in order to satisfy every valuable guest. Once again thank you for allowing us to address the problem. Hopefully we still have the chance to welcome you back at Ibis Pontianak City Center. Your future arrival is truly awaited. Sincerely, Ricky Coen Arifin General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 143 리뷰 9/10 위치
  • 573 리뷰 8.8/10 객실
  • 678 리뷰 9.5/10 서비스
  • 9 리뷰 8.3/10 인터넷 가격
  • 361 리뷰 9.4/10 청결도
  • 276 리뷰 9/10 레스토랑
  • 199 리뷰 9/10 편의 시설
  • 154 리뷰 9/10 조식

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