华欣索菲特特色酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 6,610 评论

安心悦界(ALLSAFE)认可酒店

信息短信

+ 20 服务

酒店其他优惠

  • 酒店位于海边,可直接前往私人海滩

  • 109 间以生命进化为主题的房间和泳池别墅

  • 适合各个年龄层的活动项目:Wibit 探险彩车、18 洞迷你高尔夫球场、网球场和儿童俱乐部。

  • Beach Society;海滩俱乐部和餐厅,每月举办活动。

  • MyResorts 计划:体验 MyGlass 套餐,饮料全天免费畅饮,MyKids 套餐,带您的孩子恣意享受全天。

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店位置

华欣索菲特特色酒店

115 Moo 7 Tambol Bangkao
Phetchaburi
76120 华欣
泰国

传真: (+66)32473190

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • VIP BUS:  CHA AM

  • SO SOFITEL HUA HIN: 

  • 乘飞机

    DON MUANG 达到 195公里 / 121 英里

  • 乘飞机

    HUA HIN AIRPORT 达到 27公里 / 16.78 英里

  • 乘飞机

    SUVARNABHUMI 达到 203公里 / 126.14 英里

  • 乘火车

    CHA AM 达到 5公里 / 3.11 英里

酒店服务

办理登记入住手续 - 从 办理退房手续

概要
  • 游泳池
  • 停车
  • 餐厅
  • 可供轮椅出入的酒店
  • 护理
  • 空调
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室

我们的客房

所有客房都配有 Dornbracht RainSky 瑞雨淋浴系统、大理石浴缸、双人洗脸池、男女洗浴用品、意利咖啡机、免费客房内私人酒吧小吃、4 米高的天花板和私人露台或阳台。 每台电视都能连接您的设备并播放设备上的流媒体内容。泳池客房可直接通往特色泳池,而家庭房为儿童提供双层床。宽敞的 SO Pool 特色泳池别墅配备泳池,可以为客人提供宁静的私密空间。

您的会议和活动

我们的会议室

  • 会议室数量:3

  • 最大面积:200 平方米

  • 最大容量:120 个人

  • 最大宴会容量:120 个人

了解更多信息

华欣索菲特特色酒店
的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.5/5

6,610 评论

TripAdvisor 评级 4.5/5

1,002 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

Worse than expected

Tripadvisor 评级 2.0/5

MiMiU_12 31/10/2021 经 TripAdvisor 认证的评论

I arrived hotel almost 3pm but the room wasn't ready yet. Receptionist had good manner and took us to the restaurant waiting there. However it took 1.5 hrs to get the room. I had to keep checking and expediting the hotel. If i didn't do, i don't know how long I had to wait. When I can stay in the room, the room was not that clean. The curtains was dirty. The restroom door was broken. We had to shower with the door opened!!!!! My first thought is not going to visit and recommend anyone this hotel. I have seen a lot of this hotel reviews and found out that it's just only for commercial. Other than rooms, i only appreciate every crews manner.

Dear Khun MiMiU_12 First of all, please accept my sincere apologies for the lapse in service during your stay with us. I am extremely sorry to hear that your experience did not meet your expectations and you felt uncomfortable, however please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Hotel is most concerned with satisfaction of all of our guests, also your comments have certainly raised few areas of improvement, especially with services. Kindly be rest assured that we shall work hard to improve the services quickly and thoroughly so that we can be confident that in future, we can offer the level of service that you expect from the SO Sofitel Hua Hin. My colleagues and I hope that we will be able to welcome you again in the near future and hopefully that you will find a marked improvement in all aspects of our services and facilities that meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards from SO Wanna Onnum SO Guest Manager

Always good to be back

Tripadvisor 评级 5.0/5

y f 19/10/2021 经 TripAdvisor 认证的评论

Great trip there again , we travel with friends who didn't knew the place, all happy to spend few days there. Kids and adults love all activities available there. We enjoy food with new menu too We will be back for sure

Dear Khun y f, We very much appreciate your comments regarding your stay at the SO/ Sofitel Hua Hin. We are delighted to read that you had a great stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind regards from SO Wanna Onnum SO Guest Manager

Fam time at So/Sofitel

Tripadvisor 评级 4.0/5

anawaphong Family - 17/09/2021 经 TripAdvisor 认证的评论

we looking for the nice place and warm welcome in HUAHIN/chaam, finally we found SO/Sofitel is suitable for us, then we booked, and made an online check- in since a day before my stay. surprising when we arrived this place, we have to waiting for 1.50 hrs. for room cleansing. OMG.however manager offer compromise package to handle angry customer as well.

Excellent Stay

Tripadvisor 评级 5.0/5

laxmi1975 04/08/2021 经 TripAdvisor 认证的评论

We would like to thank all of the staff members who took extremely good care of us during our stay at Sofitel. Special thanks to Khun Ice (Front Receptionist), Khun Arm (Baker/Chef), Khun Ton (Head manager of the restaurant) and Mr. Shubam Chandra, the hotel manager.

Awesome and Perfect Place to Chill

Tripadvisor 评级 5.0/5

atish70 04/08/2021 经 TripAdvisor 认证的评论

Amazing place to relax with your kids and family. The pool was the best and kids were occupied all with day with various activities. I will definetly be back for a longer stay. Cheers to the awesome team at So Sofitel. You guys made all the difference.

Dear Khun atish70 Thank you for sharing your experience at SO Sofitel Hua Hin. We appreciate the opportunity to have you and your family at the resort during your recent holiday. We are grateful for your kind comments and delighted that you had a relaxing time and enjoyed our facilities at our resort. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards from SO Wanna O SO Guest Manager

So great to be here 🥰

Tripadvisor 评级 5.0/5

nattayasp 20/04/2021 经 TripAdvisor 认证的评论

It’s all excellent ( facilities, swimming pool, food). Service mind of staff were very good. Room is big and very comfortable. This hotel is very friendly with family. Breakfast is also good. I’ll be come back again.

Dear nattayasp, Thank you very much for your feedback. It is wonderful that you love our imaginative way of expressing luxury. Thank you for also pointing out our spacious rooms, food, facilities and helpful service. We hope to have the opportunity to welcome you back soon. Kind regards from SO, Sumontha Urvois Executive Assistant Manager

Great for family trip.

Tripadvisor 评级 5.0/5

Mobile259423 13/03/2021 经 TripAdvisor 认证的评论

This property is the best for family trip in this area. Nice staff, great location. It is good for all age. Can be there all day without to go out. It has several activities, for example, three pools, spa, kids club.

Service makes the difference - and let us down this time

Tripadvisor 评级 3.0/5

Katanjaree_P81 01/03/2021 经 TripAdvisor 认证的评论

After a wonderful stay with my husband a few weeks ago, I returned recently for a 2-night, 2 rooms stay with my mother and 3 friends on Feb 19-21. We continue to like the modern, spacious rooms and were very please with one of your rooms upgraded to an even spacier "family room" overlooking the pool: great, modern rooms. We also appreciated the drink vouchers. However, we were trully disappointed this time by the overall poor service experience, with a 07:30 forced wake-up on a Sunday morning through the hotel service topping the list - due to higher occupancy, hotel has switched back to regular buffet breakfast - but when arriving at 09:45 the buffet was empty, and not replenished at all - we agreed explicitly at check-in with reception on our room cleaning times (in the afternoon) - but those were not at all respected. Coming back from breakfast we find cleaning in our room, and were forced to wait outside until they finished - worst, on Sunday morning at 07:30 the staff is waking us up to deliver plates and cutlery - which we never had asked for, and it must have been clear was not for us !?! Admittedly the hotel was quite fully booked - but especially given the hotel knows this, and in these times there can be fore sure no shortage of qualified staff we felt seriously let down by the service experience this time - disappointed.

Dear Katanjaree_P81, First of all we thank you for your comment following your recent stay with us at SO Sofitel Hua Hin. I am sorry to read that your experience did not meet your expectations during this stay and please allow me to express my sincerest apologies. We are most concerned with the satisfaction of all of our guests and your comments have certainly raised many areas of concern especially with our culinary team for breakfast and service from our Housekeeping and Food & Beverage team. Please rest assured that appropriate action has been taken by our Executive Chef for buffet breakfast. On top of that additional training on Housekeeping and Room Service team attitude will be conducted to avoid such inconveniences for the future customer. We do appreciate you bringing this issue to our attention and therefore giving us an opportunity to improve. We truly hope you will give us another chance to show you our usual level of facilities and service in the future visit. In the meantime, if I may be of any further assistance, please do not hesitate to contact me directly. Kind regards from SO, Sumontha Urvois Executive Assistant Manager

Nice hotel

Tripadvisor 评级 5.0/5

Mininooair 06/02/2021 经 TripAdvisor 认证的评论

Hotel for families looking for activities or for couples who have to relax in the pool villa.The staff here are friendly and good service. When My family stay,kids tent is not available, but My family can be used for outdoor activities such as mini golf or cycling. This hotel our children loved it.

Great Facilities, Friendly Staff and Peaceful Hotel

Tripadvisor 评级 5.0/5

LACKSAMEE L 20/01/2021 经 TripAdvisor 认证的评论

It my birthday trip. Hotel was pleasantly surprised me with cake and my room upgrade to “So Lofty Pool Access”. This is beautiful, peaceful Hotel. The room was clean and very comfortable, Great Facilities, Hotel staff were extremely friendly, polite, helpful and keep to assist with any of your queries. I recommend here for your relaxation.

Dear LACKSAMEE L, Thank you for taking the time to review your recent visit to SO Sofitel Hua Hin. It is our honor to be part of you birthday celebration and also rewarding for us to read such magnificent comments about our resort amenities, facilities and, especially, outstanding service from our team members. We are very fortunate to have such a dedicated and passionate team on board. We are very proud of them and will surely share your kind comments with the team Once again, belated "Happy Birthday" and thank you so much for choosing SO. We can’t wait to have you here on your next visit soon! Kind regards from SO, Sumontha Urvois Executive Assistant Manager

Exceptional hotel

Tripadvisor 评级 5.0/5

JamesDorset 28/12/2020 经 TripAdvisor 认证的评论

Everything was perfect. Beautiful rooms, an enormous range of activities, good pool, beachfront location, amazing food. And wonderful staff, who were friendly, professional and attentive. The perfect Christmas Eve.

Dear JamesDorset, Your review just made our day! Thank you so much for your time writing this review. We are thrilled to hear that you had a pleasant experience throughout our hotel, from service to our designed room, from food to our recreation facilities. Hopefully, we will have the opportunity to welcome you again on your next visit for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Kind regards from SO, Sumontha Urvois Executive Assistant Manager

Good for kids:)

Tripadvisor 评级 5.0/5

chutima2020 05/11/2020 经 TripAdvisor 认证的评论

Very good service and lots of activities for family with kids: nice swimming pool, sand playing area, mini golf area for kids, basketball court, kids club We got upgrade to 2 bedroom pool villa which us spacious and near the beach Cons: a little bit inconvenience when it's raining Totally recommended:)

Dear chutima2020, We would like to extend our appreciation of the great comments you have shared to TripAdvisor community regarding your experience at SO Sofitel Hua Hin. We are very happy to learn that you have very much enjoyed our resort facilities, particularly our recreation facilities which we are, indeed, very proud of. Thank you for choosing us and we look forward to welcoming you again. Kind regards from SO, Sumontha Urvois Executive Assistant Manager

Great hotel for family with kids

Tripadvisor 评级 5.0/5

lacost23 26/10/2020 经 TripAdvisor 认证的评论

There are many activities for families to do together. Service is good and staff is nice. There is only one thing to be complained. There are too many mosquitoes outside and inside the room. Mosquito coil and spay can be used to decrease mosquitoes in accommodation buildings.

Dear lacost23, Thank you for your time sharing with us your experienced from your recent stayed at SO Sofitel Hua Hin. It brings us joy to know that you had a great time here, with our activities and service. Beside that, your constructive comment on mosquitoes inside and outside the room, we shall take appropriate steps with our P\Pest control system to improve on those points. We look forward to serve you again and be part of your next Imaginative Escape. Kind regards from SO, Sumontha Urvois Executive Assistant Manager

Older property but great family additions

Tripadvisor 评级 4.0/5

ThomasFamilyBEL 26/10/2020 经 TripAdvisor 认证的评论

We have stayed at this hotel (under different names) over the years and it's always a pleasure to come back to the modern design, especially now that there is a new kids' pool, as well as other family activities such as mini golf and a bike lane. We had an issue with the first room but this was resolved the next day by moving us to another room. The older parts are starting to look a bit dated, I suggest a renovation of those areas. There is only a very small beach now, the rest is replaced by a beach wall. There is, however, the sea view from the nice beachside restaurant.

Dear ThomasFamilyBEL, We are glad to hear that you have had an overall enjoyable stay. It brings us joy to know that you like our new swimming pool and appreciated the design and recreation activities we provided. We are sorry for the inconvenience caused with the room condition. Rest-assured your notes have been shared for our next renovation project. We hope to have the privilege of welcoming you and your family back on a future visit to Hua Hin. Kind regards from SO, Sumontha Urvois Executive Assistant Manager

Excellent services, good location

Tripadvisor 评级 4.0/5

847piyaw 29/09/2020 经 TripAdvisor 认证的评论

I booked two bedrooms pool villa. Pros: staffs are frinedly and excellent services. The rooms are very clean. Cons: position of faucet and shower should be changed due to splashed out of water. The lights system also should be fixed and rearranged. Breakfast looks good and various types.

So comfy

Tripadvisor 评级 4.0/5

KiaD P Friends getaway - 29/06/2020 经 TripAdvisor 认证的评论

Good service mind but seem like there were not enough staffs may b bcoz just reopen after Covid era Curtain could not protect sunlight in the morning, a bit disturbing if u wanna sleep until late morning

Dear KiaD P, First of all allow me to mention that we very much appreciate your comments regarding your stay at the So Sofitel Hua Hin. We are really sorry for the inconvenience caused from our blackout curtain. To ensure and to prevent this inconvenience in the future, please feel free to let us know more details about room number then we shall take appropriate steps to improve on those points. You can contact me directly to e-mail: h9649-gm1@sofitel.com. We are very thankful for your comment and look forward to welcome you back again soon. Kind regards from SO, Sumontha Urvois Executive Assistant Manager

2​BDPoolvilla​

Tripadvisor 评级 3.0/5

parisanandharaj Family - 24/06/2020 经 TripAdvisor 认证的评论

We​ stayed​ for​ 2​ nights.​ The​ Hotel​ was​ fully​booked​ so​ the​ service​ was​ ​very slow.The​ room​ is​ quite​ old​ and​ smelly.​ We​ can​ tell​ that our​ room​was​ not​ well prepared.​This.type of room​ is​ not​ suitable​ for​ baby.The​ air​Flow​ in​ the​ room​ was​ not​ good​ and​ the​ decoration​ scared my​ kids.​There​ is​ no​ door​ between​ shower​ room​ ​and​ bed.The Ac​ made​ wierd noise in​ the middle​ of​ the​ night, we.​could​nt sleep.​I​ called​ front​desk​ and.​they​ sent​electrician​ to​ solve​ the​ problem.

Dear parisanandharaj, Please accept our sincere apologies for your disappointment during your recent stay at our hotel. We are extremely concerned to read your comments with regard to your experience at the hotel especially cleanliness and condition of the room. It is always our highest priority to us to ensure that our guests and customers leave the hotel happy and satisfied at all times. We do hope you will give us the opportunity to redeem ourselves and demonstrate to you the highest service standards that we are better known for. We shall all be looking forward to welcoming you again to SO Sofitel Hua Hin. Kind regards from SO, Sumontha Urvois Executive Assistant Manager

Exceptional Service. The Hotel Staff went Above and Beyond

Tripadvisor 评级 5.0/5

TropicalAurora 11/06/2020 经 TripAdvisor 认证的评论

We celebrated a significant birthday here and the staff were very accomodating to our needs, particularly the F&B Manager (Kevin) and his team. The hotel was very busy after Covid-19 restrictions had been partially lifted and people could travel domestically again. Nonetheless, the hotel ensured that we had everything we needed, made contingency arrangements for the rain so our special event was not spoilt while also ensuring the hotel remained spotlessly clean with appropriate Covid-19 precautions. All our guests had a terrific time. We sincerely thank all the staff.

Dear TropicalAurora, We would like to extend our appreciation of the great comments you have shared to TripAdvisor community regarding your experience at SO Sofitel Hua Hin. We are glad and feel humbled you could celebrate this special occasion in style with us and on top of that Kevin and his team had done excellent job taking good care of you.. On behalf of everyone at SO Sofitel Hua Hin - Thank you again and we look forward to welcoming you again. Kind regards from SO, Sumontha Urvois Executive Assistant Manager

度假愉快

客户意见评级 4.5/5

匿名 朋友住宿 - 10/03/2020 所有已确认评论

謝謝 讓我跟朋友 讓我有美好的華欣度假體驗 謝謝服務人員保羅,協助我,讓我在這美麗的地方跟未婚妻求婚 謝謝 飯店人員,在入住前與我信件交流討論求婚相關建議

尊敬的 Chunwei C.: 感谢惠赐有关下榻 SO/ Sofitel Hua Hin 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Kind regards from SO Wanna O SO Guest Manager

住的非常棒 服務也很好

客户意见评级 5.0/5

N. 情侣住宿 - 28/02/2020 所有已确认评论

很開心能入住這麼美的地方,從踏入大門到裡面的一切都讓人非常放鬆與期待,很開心有這樣的旅程,期望之後可以再入住。

尊敬的 Cheng-Sheng N.: 感谢惠赐有关下榻 SO/ Sofitel Hua Hin 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Wanna O SO Guest Manager

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