It’s all excellent ( facilities, swimming pool, food). Service mind of staff were very good. Room is big and very comfortable. This hotel is very friendly with family. Breakfast is also good. I’ll be come back again.

This property is the best for family trip in this area. Nice staff, great location. It is good for all age. Can be there all day without to go out. It has several activities, for example, three pools, spa, kids club.

After a wonderful stay with my husband a few weeks ago, I returned recently for a 2-night, 2 rooms stay with my mother and 3 friends on Feb 19-21. We continue to like the modern, spacious rooms and were very please with one of your rooms upgraded to an even spacier "family room" overlooking the pool: great, modern rooms. We also appreciated the drink vouchers. However, we were trully disappointed this time by the overall poor service experience, with a 07:30 forced wake-up on a Sunday morning through the hotel service topping the list - due to higher occupancy, hotel has switched back to regular buffet breakfast - but when arriving at 09:45 the buffet was empty, and not replenished at all - we agreed explicitly at check-in with reception on our room cleaning times (in the afternoon) - but those were not at all respected. Coming back from breakfast we find cleaning in our room, and were forced to wait outside until they finished - worst, on Sunday morning at 07:30 the staff is waking us up to deliver plates and cutlery - which we never had asked for, and it must have been clear was not for us !?! Admittedly the hotel was quite fully booked - but especially given the hotel knows this, and in these times there can be fore sure no shortage of qualified staff we felt seriously let down by the service experience this time - disappointed.

Hotel for families looking for activities or for couples who have to relax in the pool villa.The staff here are friendly and good service. When My family stay,kids tent is not available, but My family can be used for outdoor activities such as mini golf or cycling. This hotel our children loved it.

It my birthday trip. Hotel was pleasantly surprised me with cake and my room upgrade to “So Lofty Pool Access”. This is beautiful, peaceful Hotel. The room was clean and very comfortable, Great Facilities, Hotel staff were extremely friendly, polite, helpful and keep to assist with any of your queries. I recommend here for your relaxation.

Everything was perfect. Beautiful rooms, an enormous range of activities, good pool, beachfront location, amazing food. And wonderful staff, who were friendly, professional and attentive. The perfect Christmas Eve.

Very good service and lots of activities for family with kids: nice swimming pool, sand playing area, mini golf area for kids, basketball court, kids club We got upgrade to 2 bedroom pool villa which us spacious and near the beach Cons: a little bit inconvenience when it's raining Totally recommended:)

There are many activities for families to do together. Service is good and staff is nice. There is only one thing to be complained. There are too many mosquitoes outside and inside the room. Mosquito coil and spay can be used to decrease mosquitoes in accommodation buildings.

We have stayed at this hotel (under different names) over the years and it's always a pleasure to come back to the modern design, especially now that there is a new kids' pool, as well as other family activities such as mini golf and a bike lane. We had an issue with the first room but this was resolved the next day by moving us to another room. The older parts are starting to look a bit dated, I suggest a renovation of those areas. There is only a very small beach now, the rest is replaced by a beach wall. There is, however, the sea view from the nice beachside restaurant.

I booked two bedrooms pool villa. Pros: staffs are frinedly and excellent services. The rooms are very clean. Cons: position of faucet and shower should be changed due to splashed out of water. The lights system also should be fixed and rearranged. Breakfast looks good and various types.

Good service mind but seem like there were not enough staffs may b bcoz just reopen after Covid era Curtain could not protect sunlight in the morning, a bit disturbing if u wanna sleep until late morning

We​ stayed​ for​ 2​ nights.​ The​ Hotel​ was​ fully​booked​ so​ the​ service​ was​ ​very slow.The​ room​ is​ quite​ old​ and​ smelly.​ We​ can​ tell​ that our​ room​was​ not​ well prepared.​This.type of room​ is​ not​ suitable​ for​ baby.The​ air​Flow​ in​ the​ room​ was​ not​ good​ and​ the​ decoration​ scared my​ kids.​There​ is​ no​ door​ between​ shower​ room​ ​and​ bed.The Ac​ made​ wierd noise in​ the middle​ of​ the​ night, we.​could​nt sleep.​I​ called​ front​desk​ and.​they​ sent​electrician​ to​ solve​ the​ problem.

We celebrated a significant birthday here and the staff were very accomodating to our needs, particularly the F&B Manager (Kevin) and his team. The hotel was very busy after Covid-19 restrictions had been partially lifted and people could travel domestically again. Nonetheless, the hotel ensured that we had everything we needed, made contingency arrangements for the rain so our special event was not spoilt while also ensuring the hotel remained spotlessly clean with appropriate Covid-19 precautions. All our guests had a terrific time. We sincerely thank all the staff.

謝謝 讓我跟朋友 讓我有美好的華欣度假體驗 謝謝服務人員保羅，協助我，讓我在這美麗的地方跟未婚妻求婚 謝謝 飯店人員，在入住前與我信件交流討論求婚相關建議

很開心能入住這麼美的地方，從踏入大門到裡面的一切都讓人非常放鬆與期待，很開心有這樣的旅程，期望之後可以再入住。