宜必思华欣酒店 3 星

客户意见评级 (ALL 评级) 4.3/5 810 评论

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描述

酒店其他优惠

  • 免费无线网络

  • 可步行前往华欣海滩和 Cicada 市场

  • 是家庭休闲度假的理想选择

  • 酒店允许携带宠物(需遵守相应条件)

  • 距离 Blúport 购物中心 5 分钟路程

我们的客房

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酒店位置

宜必思华欣酒店

Petchkasem Road Hua Hin 87, Prachubkirikhan
77110 华欣
泰国

GPS:12.538938, 99.964921

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

TASTE RESTAURANT

บุฟเฟ่ต์อาหารเช้าแบบ all-you-can-eat อะไรจะสู้อาหารเช้าที่อร่อยและมีประโยชน์เพื่อเริ่มต้นวันใหม่ เพลิดเพลินไปกับบุฟเฟ่ต์อาหารเช้าของ ibis เช่น เมนูมื้อเช้าร้อนๆ หรืออาหารเพื่อสุขภาพ รวมทั้งพาสทรี กาแฟ ชาและเมนูเด็ดประจำท้องถิ่น

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  810 评论

TripAdvisor 评级  3.5/5  919 评论

服务人员缺乏服务意识

客户意见评级 1.5/5

匿名 单人住宿 - 所有已确认评论

总体还行,但是我离店前询问过不同服务员回曼谷小巴车哪里坐(我强调过我不是去机场,只是回曼谷),都和我说rrc bus station。结果导致离店那天我先打车到rrc以后才得知是在village market坐小巴车(离酒店完全不远)。最后就来回打车折腾,耗费金钱和时间

尊敬的客人, 感谢您抽出宝贵的时间分享您在华欣宜必思酒店的住宿体验。对于此次未能满足您的期望,我们深感抱歉,请接受我们最真诚的歉意。 在宜必思酒店,我们致力于为每位客人提供优质的服务体验,因此您的反馈对我们来说非常重要。请您放心,我们将采取适当的措施来解决这一问题并防止今后再次发生。同时,若此次有任何沟通上的疏漏,我们深表遗憾并会加以改进。 感谢您提出的宝贵意见,我们衷心希望能有机会在不久的将来为您提供更好的服务。 此致敬礼, 维帕蓬 阿查金卡尤 前台经理

Not the best

Tripadvisor 评级 2.0/5

Shaneyboy86 经 TripAdvisor 认证的评论

We stayed here 5 years ago and enjoyed our stay back then so thought we would book a night here whilst we were in Hua Hin to see if anything had changed with the hotel and we were both a bit disappointed with the latest trip here. The hotel was very busy compared to our last trip so felt very overwhelming, we didn't manage to get into the pool this time as too many people in there, the rooms were very basic and didn't sleep well due to how small the beds were and the air conditioning wasn't working very well as it was rather warm despite being on the lowest setting. Not much room in the shower either, bathroom felt very cramped. We didn't find the hotel staff as friendly as last time we stayed either, we booked via Accor as we are loyal members and it seemed like the staff didn't understand how to use the system when giving us our welcome drink, or trying to use voucher on the app (which is for Accor members). Service was slow, and when we had food at the bar we felt like we were being watched by the staff as at the the time we were the only ones in the bar. Don't think we will be returning unless improvements are made. There are much nicer hotels in the area for not much more money, that are not too busy.

Dear Valued Guest, Thank you very much for sharing your recent experience with us. We are truly sorry to hear that your stay did not meet your expectations this time. We apologize for the inconvenience caused by the high occupancy, the inability to use the pool, the discomfort in the room, and the issues with the air conditioning, as well as the cramped space in the bathroom. We take your feedback seriously and will review these aspects to make necessary improvements. Additionally, we sincerely apologize for the issues you faced while utilizing your Accor membership benefits, and for the service not meeting the standard you should have received. Your comments regarding the slow service and the uncomfortable experience at the bar will be taken into careful consideration as we work to improve our guest services. We greatly appreciate your constructive feedback, which is invaluable to us in improving the quality of our service. We sincerely hope that you will give us another opportunity in the future, where we can offer you a much better experience. Sincerely, Wipaporn Achakingkaew Front Office Manager

厕所空间太小

客户意见评级 1.5/5

匿名 家庭住宿 - 所有已确认评论

酒店位置不错,靠近海边,环境干净,房间设施还算可以,就是厕所面积太小,一楼公共区域和电梯的空调温度不够低,稍微有点热了。入住后我有一些问题需要向职员咨询,其中一位女工作人员接待时态度非常不耐烦,极其不愿意回答问题。另外酒店早餐品种偏少,总体来说不过不失。

尊敬的 Feng B.: 感谢您选择入住我们酒店,并抽出时间分享您的入住体验。我们很高兴得知您对酒店的位置、环境以及房间设施感到满意。对于您提到的中央空调和电梯区温度问题,我们已经通知了工程部门进行检查和调整,确保为您提供更舒适的环境。 关于您提到的服务问题,我们深表歉意。这与我们一贯坚持的服务标准不符,我们将加强员工培训,确保每位客人都能感受到热情和专业的服务。 最后,关于早餐的种类,我们会认真考虑您的意见,并努力在未来为客人提供更多的选择。 再次感谢您的反馈,期待在您下次光临时能为您提供更加满意的入住体验。 此致 酒店管理团队

位置很好,性价比高

客户意见评级 5.0/5

匿名 家庭住宿 - 所有已确认评论

早餐很丰富,泳池不错,房间很大,停车管理很好

尊敬的 Wenxiao W.: 非常感谢您对入住华欣宜必思酒店的评价。收到您的正面反馈总是令人愉快的。我会将您的意见与我们的团队分享。我相信,这份反馈将鼓励我们所有的员工,因为我们努力不断提高服务质量。 再次感谢您分享您的经历,希望您下次的访问与之前一样愉快。 此致 敬礼, Wipaporn Achakingkaew 前台经理

Maybe the worst hotel I’ve ever stayed in!

Tripadvisor 评级 1.0/5

Guy H 家庭住宿 - 经 TripAdvisor 认证的评论

The staff were extremely unhelpful. Fire we were charged extra for the room, then we had to pay cash before we were able to receive some French fries in room service, and parking is miles away. The staff were very unhelpful. My strong advice is to stay well clear of this hotel in Hua Hin

Dear Valued Guest, Thank you very much for your recent stay at Ibis Hua Hin. We truly appreciate your visit and your feedback. While we were pleased to have you stay with us, we are disappointed to hear that you encountered difficulties with parking upon your arrival and experienced a misunderstanding regarding the billing of your food order. Although we offer parking on a first-come, first-served basis, we understand that it can be challenging, especially during busy weekends when many cars are present. Please know that we value your patronage, and to accommodate all our guests, we provide an overflow parking area just 150 meters from the hotel. If needed, our staff can guide you to this parking area after you check in. Regarding the misunderstanding with the food billing, we sincerely apologize for the confusion. This is not reflective of our usual service standards, and we will take steps to ensure such an issue does not happen again. We apologize for any inconvenience these matters may have caused and thank you once again for choosing to stay with us. We look forward to welcoming you back in the future. Best regards, Wipaporn Achakingkaew Front Office Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 1,359 评论 8.9/10 位置
  • 1,745 评论 6.9/10 房间
  • 1,352 评论 8.5/10 服务
  • 50 评论 7/10 上网
  • 922 评论 7.6/10 清洁度
  • 897 评论 4/10 舒适度
  • 676 评论 7.2/10 早餐
  • 8 评论 1.2/10 运动休闲

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