Novotel Chennai Chamiers Road 5 estrelas

Nota clientes Avis (Classificação ALL) 4.2/5 1.064 comentários

Novotel Chennai Chamiers Road - Image 1
Novotel Chennai Chamiers Road - Image 2
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Descrição

Extras do hotel

  • KooX, o primeiro e único telhado de Chennai e churrasqueira asiática

  • The Food Exchange um restaurante de bufete interativo e cozinha

  • Este hotel que aceita animais de estimação tem piscina no último piso com vista sobre a cidade

  • A estação de metro de Nandanam fica a 500 metros do hotel

As nossas opções de alojamento

Localização do hotel

Novotel Chennai Chamiers Road

Próx. do centro, do Boat Club e, Anna Salai, Nandanam,, Tamil Nadu
600035 CHENNAI
Índia

GPS:13.029779, 80.243564

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Transporte de ligação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Salas de reunião
  • Serviço de quartos

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.2/5  1.064 comentários

Classificação do TripAdvisor  5.0/5  1.635 comentários

Certificado de excelência 2024

Just above average experience.

Nota Tripadvisor 3.0/5

bijoos Avaliação com certificação TripAdvisor

Pros: 1. Central location with 10-15 minutes drive to places like Mylapore, T.Nagar etc. 2. The rooms are mostly clean, unless you are worried about the patches on the couch etc. Cons: 1. We did not find the room to be that spacious for a family (two adults and a kid). 2. Breakfast is strictly average in terms of spread as well as taste. 3. Did not find the staff to be pleasant or happy while going about their work. Just as an example, the lady at the Food Exchange never even smiled. Not sure what kind of experiences the staff have gone through in the past, that make them so miserable at work. Would give this facility a pass during our next visit to the city.

Dear Bijoos, Thank you for sharing your feedback. While we’re pleased you found our location convenient and the rooms mostly clean, we regret to hear that other aspects of your stay fell short of expectations. Your comments regarding room size, breakfast quality, and staff demeanor are noted, and we will work on addressing these concerns to improve our guest experience. We value your feedback and hope you might reconsider visiting us in the future to experience the enhancements firsthand. Best Regards, Amit Gera General Manager Novotel Chennai Chamiers Road

Novotel chennai chammiers road not a worth to stay bad manegement experience

Nota Tripadvisor 1.0/5

rahul g Viagem com amigos - Avaliação com certificação TripAdvisor

Hello I stayed at Novotel chennai on 15 nov 2024 to 17 November 2024 My experience about stay is not so good Room service is good But I have to wait a long to check in because rooms are not ready even I check in late around 4pm Some one also called me from hotel about my reservations and I told them about my room requirements then even they are not ready to welcome me I have to wait for check in Another thing is buffet is worst part No service no variety They don't have juices in breakfast and food is cold I asked for pranthas at time of dinner because buffet ready paranthas was cold and waited for an hour for one parantha I ordered after asking repaditily for my order Shefs even not care for my order they say to duty manager that they can't make parantha now ,what so unprofessional And after so long time iate somthing else and after long hour they bring pranthas which is so tasteless like they make them heartless Breakfast food is cold,dinner food is cold,you have to wait for even to call any one to order something because they don't have even enough staff at the time of buffet both in morning and night Reception staff also is not so heart warming people,only they doing there duties no hostipality But room cleaning department is only good thing No room view they have both sides Some guards wear dress some are without them You know when I enter this hotel looking those un professional guards I have a gut feeling my stay is going to be blunder Not staying again in lifetime and suggest for all people's who planning to book Novotel chennai to look for better High price but not worth And look for mr. Kamal kumar review also He is my friend staying with me at hotel at that time And also we have two rooms Both rooms black out on both days one by one ,no electricity for one hour in both rooms So worst experience

Dear Rahul, Thank you for taking the time to share your detailed feedback. I deeply regret to learn about the series of challenges you faced during your stay with us. Please accept my sincerest apologies for the delays, unprofessional service, and overall inconvenience you experienced. The issues you highlighted regarding check-in delays, buffet quality, staff responsiveness, and room maintenance, including the blackout incidents, are completely unacceptable. This is far from the experience we strive to provide, and I assure you that these concerns will be thoroughly addressed with the team. While I’m glad to hear you found our room cleaning service satisfactory, I deeply regret that the rest of your stay did not meet expectations. Your feedback is invaluable to us, and we will take the necessary steps to ensure improvements are made. Thank you for bringing this to our attention, and I sincerely hope you’ll give us another opportunity in the future to provide you with the service and hospitality you deserve. Best Regards, Amit Gera General Manager Novotel Chennai Chamiers Road

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Nota Tripadvisor 5.0/5

Travel11429231395 Avaliação com certificação TripAdvisor

Die Unterkunft war sehr gut und sehr sauber,auch die Personal sind sehr freundlich. Eine erstaunliche Aussicht an Terrasse.sehr angenehm. Die Preise an Bar sind ein bisschen etwas teuer..ansonsten alles gut..ich kann es nur weiterempfehlen..

Dear Guest, Thank you so much for the review. Comments such as yours motivate us to walk that extra mile to ensure the expectations of discerning guests such as yourself are met and exceeded. We look forward to welcoming you again in the future. Best Regards, Amit Gera General Manager Novotel Chennai Chamiers Road

Sehr zentral gelegenes Stadthotel

Nota Tripadvisor 4.0/5

spiderZH Avaliação com certificação TripAdvisor

Moderne Zimmer modernes Bad ! Angenehm und zum wohl fühlen aber es dürfte etwas sauberer sein. Schönes Restaurant mit offener Küche. Das Buffet war schön präsentiert! Wir wollten zum Dinner im Restaurant. Wir bestellten einen Wein zum Essen der auf dem Menü angeboten wurde. Seltsamerweise durften wir laut Manager den Wein nicht am Tisch im Restaurant konsumieren. Wir sollten im Separée an einem Tisch der für 20 Personen gedacht war unser Abendessen mit Wein einnehmen. Eine Begründung für dieses seltsame Verhalten haben wir nicht erhalten. Wir haben daraufhin entschieden in ein anderes Restaurant zu gehen.

Lieber W. Naumer, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu Ihrem kürzlichen Aufenthalt im Novotel Chennai Chamiers Road zu geben. Wir freuen uns, dass Sie unsere modernen Zimmer und Bäder angenehm und komfortabel fanden. Hier im Novotel bemühen wir uns um eine saubere Umgebung für alle unsere Gäste. Bitte entschuldigen Sie aufrichtig, wenn dies nicht Ihren Erwartungen entsprach. Wir bedauern, dass Sie mit dem Erlebnis im Restaurant nicht zufrieden waren, insbesondere mit der Unmöglichkeit, im Restaurant selbst Wein zu konsumieren. Bei Novotel möchten wir immer, dass sich unsere Gäste willkommen und wohl fühlen. Daher tut es uns leid, dass wir Ihre Erwartungen in dieser Hinsicht nicht erfüllen konnten. Nochmals vielen Dank, dass Sie uns darauf aufmerksam gemacht haben und dass Sie das Novotel Chennai Chamiers Road für Ihren Aufenthalt in Chennai gewählt haben. Mit freundlichen Grüßen Amit Gera General Manager Novotel Chennai Chamiers Road

Bien sans plus

Nota Tripadvisor 3.0/5

dorianz10 Família - Avaliação com certificação TripAdvisor

Hôtel correct dans l’ensemble pour un séjour de courte durée. Les chambres sont confortables et correctement équipées. En revanche, petit déjeuner moyen et buffet souvent mal réapprovisionné malgré un personnel attentionné. Piscine sur le toit très agréable.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Chennai Chamiers Road. We are sorry that your experience did not meet your expectations with regard to dining. We have personally addressed this with our concerned team and immediate training in this specific area will be imparted to the team on priority. We are most concerned with the satisfaction of all of our guests, and your feedback is of great value to us. It allows us to ensure and improve the quality of service we want to offer our guests. Thank you for alerting these issues to us and we hope that you will give us another chance to change your experience Best Regards, Amit Gera General Manager Novotel Chennai Chamiers Road

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 465 comentários 9.2/10 Localização
  • 1.140 comentários 8.4/10 Quarto
  • 2.342 comentários 9.1/10 Serviço
  • 23 comentários 7.4/10 Internet
  • 560 comentários 8.1/10 Limpeza
  • 454 comentários 9.3/10 Atmosfera
  • 371 comentários 8.2/10 Comodidades
  • 361 comentários 8.5/10 Pequeno-almoço

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