Novotel Chennai Chamiers Road 5 estrelas

Nota clientes Avis (Classificação ALL) 4.2/5 1.134 comentários

Novotel Chennai Chamiers Road - Image 1
Novotel Chennai Chamiers Road - Image 2
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Descrição

Extras do hotel

  • KooX, o primeiro e único telhado de Chennai e churrasqueira asiática

  • The Food Exchange um restaurante de bufete interativo e cozinha

  • Este hotel que aceita animais de estimação tem piscina no último piso com vista sobre a cidade

  • A estação de metro de Nandanam fica a 500 metros do hotel

As nossas opções de alojamento

Localização do hotel

Novotel Chennai Chamiers Road

Próx. do centro, do Boat Club e, Anna Salai, Nandanam,, Tamil Nadu
600035 CHENNAI
Índia

GPS:13.029779, 80.243564

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Transporte de ligação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Salas de reunião
  • Serviço de quartos

Avaliações dos nossos clientes

Avaliações dos nossos clientes

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Saber mais

Classificação ALL  4.2/5  1.134 comentários

Classificação do TripAdvisor  5.0/5  1.640 comentários

Certificado de excelência 2024

Let down by.....

Nota Tripadvisor 2.0/5

vivsn Avaliação com certificação TripAdvisor

Relied on the brand name and the reviews and ended up booking the hotel for a 4 night stay. Am writing this review as I continue to stay here. Pros: Good central location Quick and easy checkin, polite staff both at the front office and the restaurant. Paid attention to my request for a quiet room and I was given a corner room. Cons: Stained upholstery on the lounger in the room. The electric kettle in the room is broken with no attempt to replace/repair it. The call bell has been non functional with no intention to repair it. The room does not have something as basic as a shoe shine and can be ordered on request. No hand towels, when requested was given two and when they got used in two days, there was no attempt to replace them with newer ones. The internet did not work except the day on the checkin. When asked later they asked me to switch from using the room number to some other number. The bottle holder in the bathroom is broken and no attempt to repair/replace them. The taste of the food is average to below average. There is nothing to write about food but is not value for money at that cost. Requesting for Roti etc in a buffet can lead to a 10 minute wait in a sparsely occupied restaurant. You can continue to struggle to find a dessert spoon for minutes. Entered the restaurant at 10:55PM and saw a few guests eating. I requested for a-la-carte and was discouraged by the staff that they were closing at 11:00PM and that I should consider ordering room service. They promised me that the food would be delivered promptly. When I reached the room and ordered for room service, I was given very few options to choose from. I settled for a veg biryani which was promised to be ready in about 25 minutes. I had to wait a good 40 minutes and call only after which the biryani arrived. At 880 bucks for a veg biryani, it did not do justice with the taste. I was requesting to place an order for a dessert alongside the biryani but was hurriedly told off by the staff on the phone that I could order that later since they had a lot of dessert for later. My experience at Hyderabad Novotel has been pretty good/reasonable. However, this experience has ensured that there is no looking back at Novotel in the future.

Very nice stay

Nota Tripadvisor 5.0/5

Mobile59028441589 Avaliação com certificação TripAdvisor

Stay was comfortable completely impressed with their professionalism and customer service", "Efficiency and punctuality are hallmarks of their service especially Mr.Rohan and Mr.Rajesh from front desk they were very friendly and talented....

.

Nota Tripadvisor 5.0/5

Travel11429231395 Avaliação com certificação TripAdvisor

Die Unterkunft war sehr gut und sehr sauber,auch die Personal sind sehr freundlich. Eine erstaunliche Aussicht an Terrasse.sehr angenehm. Die Preise an Bar sind ein bisschen etwas teuer..ansonsten alles gut..ich kann es nur weiterempfehlen..

Dear Guest, Thank you so much for the review. Comments such as yours motivate us to walk that extra mile to ensure the expectations of discerning guests such as yourself are met and exceeded. We look forward to welcoming you again in the future. Best Regards, Amit Gera General Manager Novotel Chennai Chamiers Road

Sehr zentral gelegenes Stadthotel

Nota Tripadvisor 4.0/5

spiderZH Avaliação com certificação TripAdvisor

Moderne Zimmer modernes Bad ! Angenehm und zum wohl fühlen aber es dürfte etwas sauberer sein. Schönes Restaurant mit offener Küche. Das Buffet war schön präsentiert! Wir wollten zum Dinner im Restaurant. Wir bestellten einen Wein zum Essen der auf dem Menü angeboten wurde. Seltsamerweise durften wir laut Manager den Wein nicht am Tisch im Restaurant konsumieren. Wir sollten im Separée an einem Tisch der für 20 Personen gedacht war unser Abendessen mit Wein einnehmen. Eine Begründung für dieses seltsame Verhalten haben wir nicht erhalten. Wir haben daraufhin entschieden in ein anderes Restaurant zu gehen.

Lieber W. Naumer, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu Ihrem kürzlichen Aufenthalt im Novotel Chennai Chamiers Road zu geben. Wir freuen uns, dass Sie unsere modernen Zimmer und Bäder angenehm und komfortabel fanden. Hier im Novotel bemühen wir uns um eine saubere Umgebung für alle unsere Gäste. Bitte entschuldigen Sie aufrichtig, wenn dies nicht Ihren Erwartungen entsprach. Wir bedauern, dass Sie mit dem Erlebnis im Restaurant nicht zufrieden waren, insbesondere mit der Unmöglichkeit, im Restaurant selbst Wein zu konsumieren. Bei Novotel möchten wir immer, dass sich unsere Gäste willkommen und wohl fühlen. Daher tut es uns leid, dass wir Ihre Erwartungen in dieser Hinsicht nicht erfüllen konnten. Nochmals vielen Dank, dass Sie uns darauf aufmerksam gemacht haben und dass Sie das Novotel Chennai Chamiers Road für Ihren Aufenthalt in Chennai gewählt haben. Mit freundlichen Grüßen Amit Gera General Manager Novotel Chennai Chamiers Road

Bien sans plus

Nota Tripadvisor 3.0/5

dorianz10 Família - Avaliação com certificação TripAdvisor

Hôtel correct dans l’ensemble pour un séjour de courte durée. Les chambres sont confortables et correctement équipées. En revanche, petit déjeuner moyen et buffet souvent mal réapprovisionné malgré un personnel attentionné. Piscine sur le toit très agréable.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Chennai Chamiers Road. We are sorry that your experience did not meet your expectations with regard to dining. We have personally addressed this with our concerned team and immediate training in this specific area will be imparted to the team on priority. We are most concerned with the satisfaction of all of our guests, and your feedback is of great value to us. It allows us to ensure and improve the quality of service we want to offer our guests. Thank you for alerting these issues to us and we hope that you will give us another chance to change your experience Best Regards, Amit Gera General Manager Novotel Chennai Chamiers Road

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 464 comentários 9.2/10 Localização
  • 1.118 comentários 8.3/10 Quarto
  • 2.297 comentários 9.1/10 Serviço
  • 22 comentários 6.5/10 Internet
  • 535 comentários 7.9/10 Limpeza
  • 362 comentários 8.1/10 Pequeno-almoço
  • 6 comentários 9.1/10 Sustentabilidade

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