Novotel Chennai Chamiers Road 5 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 1 132

Gwarancja
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Novotel Chennai Chamiers Road - Image 1
Novotel Chennai Chamiers Road - Image 2
Novotel Chennai Chamiers Road - Image 3
Novotel Chennai Chamiers Road - Image 4
City Centre, Near Boat Club &, Anna Salai, Nandanam,, Tamil Nadu, 600035 CHENNAI, India

Opis

O hotelu

  • KooX, Chennai's first and only Roof top and Asian grill

  • The Food Exchange an interactive buffet restaurant and kitchen

  • This pet friendly hotel also features a rooftop swimming pool overlooking city skylines

  • Nandanam metro station is 500 meters from the hotel

Nasze pokoje

Lokalizacja hotelu

Novotel Chennai Chamiers Road

City Centre, Near Boat Club &, Anna Salai, Nandanam,, Tamil Nadu
600035 CHENNAI
India

Pozycja GPS:13.029779, 80.243564

Telefon
Faks +91 44 2430 2334

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 1 132

Ocena TripAdvisor  5.0/5  Liczba opinii: 1 640

Certyfikat Doskonałości 2024

Let down by.....

Ocena na stronie TripAdvisor 2.0/5

vivsn Opinia zatwierdzona w TripAdvisor

Relied on the brand name and the reviews and ended up booking the hotel for a 4 night stay. Am writing this review as I continue to stay here. Pros: Good central location Quick and easy checkin, polite staff both at the front office and the restaurant. Paid attention to my request for a quiet room and I was given a corner room. Cons: Stained upholstery on the lounger in the room. The electric kettle in the room is broken with no attempt to replace/repair it. The call bell has been non functional with no intention to repair it. The room does not have something as basic as a shoe shine and can be ordered on request. No hand towels, when requested was given two and when they got used in two days, there was no attempt to replace them with newer ones. The internet did not work except the day on the checkin. When asked later they asked me to switch from using the room number to some other number. The bottle holder in the bathroom is broken and no attempt to repair/replace them. The taste of the food is average to below average. There is nothing to write about food but is not value for money at that cost. Requesting for Roti etc in a buffet can lead to a 10 minute wait in a sparsely occupied restaurant. You can continue to struggle to find a dessert spoon for minutes. Entered the restaurant at 10:55PM and saw a few guests eating. I requested for a-la-carte and was discouraged by the staff that they were closing at 11:00PM and that I should consider ordering room service. They promised me that the food would be delivered promptly. When I reached the room and ordered for room service, I was given very few options to choose from. I settled for a veg biryani which was promised to be ready in about 25 minutes. I had to wait a good 40 minutes and call only after which the biryani arrived. At 880 bucks for a veg biryani, it did not do justice with the taste. I was requesting to place an order for a dessert alongside the biryani but was hurriedly told off by the staff on the phone that I could order that later since they had a lot of dessert for later. My experience at Hyderabad Novotel has been pretty good/reasonable. However, this experience has ensured that there is no looking back at Novotel in the future.

Very nice stay

Ocena na stronie TripAdvisor 5.0/5

Mobile59028441589 Opinia zatwierdzona w TripAdvisor

Stay was comfortable completely impressed with their professionalism and customer service", "Efficiency and punctuality are hallmarks of their service especially Mr.Rohan and Mr.Rajesh from front desk they were very friendly and talented....

Very nice stay

Ocena na stronie TripAdvisor 5.0/5

Roving03549261971 Opinia zatwierdzona w TripAdvisor

The excellent stay the hotel .good location.the f.o people always helping.particullar.rohan.and Rajesh .the rooms also well clean and maintain.i happy with stay here.the accor groups all the hotels very maintained.i was meny hotels are stay .all the hotels are very nice.

Amazing hotel with amazing staff -Thanks Deka for everything

Ocena na stronie TripAdvisor 5.0/5

Alberto s Opinia zatwierdzona w TripAdvisor

Deka and all the personal who was working in the hotel have been with me really polite and profesional . The food was delicious and my room it was amazing , really clean and really comfortable. The gym and the pool were amazing too.it was a amazing experience

would stay again

Ocena na stronie TripAdvisor 4.0/5

Tour51754123349 Opinia zatwierdzona w TripAdvisor

very comfortable rooms, matched what we wanted and expected. requested inter connecting doors, and that we received was excellent. staff obliging . lifts fast, pool great. 3 problems, phone system was not as usually supplied in other novotels and any of the over 60 countries I have visited. as westeners and because of an operation I can not tolerate too much spice. they put chillies etc on everything even after clearly stating NO chilly etc, including asparagus, corn on cob. the meal photos was certainly not the quantity that was supplied.

Dear Guest, Thank you for your detailed feedback. We are delighted to hear that you found the rooms comfortable and that the interconnecting doors met your expectations. It's great to know that our staff was obliging and that you enjoyed the pool and the fast lifts. We appreciate your comments regarding the phone system, and we will review this to ensure a more consistent experience in line with other Novotel properties. We apologize for the inconvenience caused by the spicy food and understand your preference for milder meals. We will work with our kitchen team to ensure that special dietary requests are adhered to more carefully in the future. Your feedback on the meal portion sizes has also been noted, and we will look into this as we continue to improve our service quality. We truly appreciate your insights and look forward to welcoming you back in the future. Best regards, Amit Gera General Manager Novotel Chennai Chamiers Road

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 464 Liczba opinii 9.2/10 Lokalizacja
  • 1 118 Liczba opinii 8.3/10 Pokój
  • 2 297 Liczba opinii 9.1/10 Obsługa
  • 22 Liczba opinii 6.5/10 Internet
  • 535 Liczba opinii 7.9/10 Czystość
  • 362 Liczba opinii 8.1/10 Śniadanie
  • 6 Liczba opinii 9.1/10 Zrównoważony rozwój

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