Novotel Chennai Chamiers Road 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,064 件のレビュー

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Novotel Chennai Chamiers Road - Image 1
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Novotel Chennai Chamiers Road - Image 4
City Centre, Near Boat Club &, Anna Salai, Nandanam,, Tamil Nadu, 600035 CHENNAI, India

説明

ホテルのその他の情報

  • KooX, Chennai's first and only Roof top and Asian grill

  • The Food Exchange an interactive buffet restaurant and kitchen

  • This pet friendly hotel also features a rooftop swimming pool overlooking city skylines

  • Nandanam metro station is 500 meters from the hotel

当ホテルの客室

ホテル所在地

Novotel Chennai Chamiers Road

City Centre, Near Boat Club &, Anna Salai, Nandanam,, Tamil Nadu
600035 CHENNAI
India

GPS:13.029779, 80.243564

電話番号
ファックス +91 44 2430 2334

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,064 件のレビュー

トリップアドバイザーの評価  5.0/5  1,635 件のレビュー

2024エクセレンス認証

Just above average experience.

トリップアドバイザーの評価 3.0/5

bijoos トリップアドバイザー認証口コミ

Pros: 1. Central location with 10-15 minutes drive to places like Mylapore, T.Nagar etc. 2. The rooms are mostly clean, unless you are worried about the patches on the couch etc. Cons: 1. We did not find the room to be that spacious for a family (two adults and a kid). 2. Breakfast is strictly average in terms of spread as well as taste. 3. Did not find the staff to be pleasant or happy while going about their work. Just as an example, the lady at the Food Exchange never even smiled. Not sure what kind of experiences the staff have gone through in the past, that make them so miserable at work. Would give this facility a pass during our next visit to the city.

Dear Bijoos, Thank you for sharing your feedback. While we’re pleased you found our location convenient and the rooms mostly clean, we regret to hear that other aspects of your stay fell short of expectations. Your comments regarding room size, breakfast quality, and staff demeanor are noted, and we will work on addressing these concerns to improve our guest experience. We value your feedback and hope you might reconsider visiting us in the future to experience the enhancements firsthand. Best Regards, Amit Gera General Manager Novotel Chennai Chamiers Road

Novotel chennai chammiers road not a worth to stay bad manegement experience

トリップアドバイザーの評価 1.0/5

rahul g Friends getaway - トリップアドバイザー認証口コミ

Hello I stayed at Novotel chennai on 15 nov 2024 to 17 November 2024 My experience about stay is not so good Room service is good But I have to wait a long to check in because rooms are not ready even I check in late around 4pm Some one also called me from hotel about my reservations and I told them about my room requirements then even they are not ready to welcome me I have to wait for check in Another thing is buffet is worst part No service no variety They don't have juices in breakfast and food is cold I asked for pranthas at time of dinner because buffet ready paranthas was cold and waited for an hour for one parantha I ordered after asking repaditily for my order Shefs even not care for my order they say to duty manager that they can't make parantha now ,what so unprofessional And after so long time iate somthing else and after long hour they bring pranthas which is so tasteless like they make them heartless Breakfast food is cold,dinner food is cold,you have to wait for even to call any one to order something because they don't have even enough staff at the time of buffet both in morning and night Reception staff also is not so heart warming people,only they doing there duties no hostipality But room cleaning department is only good thing No room view they have both sides Some guards wear dress some are without them You know when I enter this hotel looking those un professional guards I have a gut feeling my stay is going to be blunder Not staying again in lifetime and suggest for all people's who planning to book Novotel chennai to look for better High price but not worth And look for mr. Kamal kumar review also He is my friend staying with me at hotel at that time And also we have two rooms Both rooms black out on both days one by one ,no electricity for one hour in both rooms So worst experience

Dear Rahul, Thank you for taking the time to share your detailed feedback. I deeply regret to learn about the series of challenges you faced during your stay with us. Please accept my sincerest apologies for the delays, unprofessional service, and overall inconvenience you experienced. The issues you highlighted regarding check-in delays, buffet quality, staff responsiveness, and room maintenance, including the blackout incidents, are completely unacceptable. This is far from the experience we strive to provide, and I assure you that these concerns will be thoroughly addressed with the team. While I’m glad to hear you found our room cleaning service satisfactory, I deeply regret that the rest of your stay did not meet expectations. Your feedback is invaluable to us, and we will take the necessary steps to ensure improvements are made. Thank you for bringing this to our attention, and I sincerely hope you’ll give us another opportunity in the future to provide you with the service and hospitality you deserve. Best Regards, Amit Gera General Manager Novotel Chennai Chamiers Road

Great staff at novotel

トリップアドバイザーの評価 5.0/5

Ajoy M トリップアドバイザー認証口コミ

Vishal soubhik rohan rajesh and khushboo from front desk helped a lot kudos to front office and bopa from Housekeeping team was good and did room cleaning. Lucky and manish from restaurant team took care of us and made sure our all requests are fulfilled

Dear Ajoym, Thank you for your kind feedback! We’re delighted to hear that our team members—Vishal, Soubhik, Rohan, Rajesh, and Khushboo from the front desk, Bopa from housekeeping, and Lucky and Manish from the restaurant—provided exceptional service and took great care of you during your stay. Your appreciation means a lot to us, and I will ensure that the team is recognized for their efforts. We look forward to welcoming you back for another memorable experience! Best Regards, Amit Gera General Manager Novotel Chennai Chamiers Road

Best Experience

トリップアドバイザーの評価 5.0/5

Explore30600682591 トリップアドバイザー認証口コミ

I had a stay for couple of days. Believe me The stay was amazing, specially the gesture by Syed Anjar at the reception, the kitchen Staff Chotan, Amrit and Santosh. Liked the cleanliness food and the way complete lobby is managed. Seems a safe and calm place. Best wishes

Dear Guest, Thank you for sharing your wonderful experience! We’re thrilled to hear that your stay was amazing and that our team members—Syed Anjar at the reception, along with Chotan, Amrit, and Santosh from the kitchen—made a lasting impression with their exceptional service. Your kind words about the cleanliness, food, and the overall management of the lobby mean a lot to us. We’re delighted you found our hotel to be a safe and calm place to stay. We look forward to welcoming you back for another memorable experience! Best Regards, Amit Gera General Manager Novotel Chennai Chamiers Road

Conviniently Located

トリップアドバイザーの評価 4.0/5

Arkodeb ファミリー - トリップアドバイザー認証口コミ

Conveniently located. Not far from the Airport and commercial/shopping district of Chennai - T - Nagar. Staff were courteous. Breakfast was good. Room was clean and proper with all the necessary facilities. Beds were comfortable. So were the pillows. The lobby is small for a 5 star but then again one would not spend lot of time in the lobby. We stayed here for 1 night. So nothing more to add.

Dear Arkodeb, Thank you for taking the time to share your experience! We’re delighted to know that our convenient location, courteous staff, and comfortable accommodations made your stay enjoyable. It’s also wonderful to hear that you appreciated the breakfast and found the room well-equipped with all necessary facilities. We acknowledge your observation about the lobby size and appreciate your understanding. We hope to have the pleasure of hosting you again for an even longer stay in the future! Best Regards, Amit Gera General Manager Novotel Chennai Chamiers Road

との提携 TripAdvisor

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