Novotel Chennai Chamiers Road 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,134 件のレビュー

Novotel Chennai Chamiers Road - Image 1
Novotel Chennai Chamiers Road - Image 2
Novotel Chennai Chamiers Road - Image 3
Novotel Chennai Chamiers Road - Image 4

説明

ホテルのその他の情報

  • KooX, Chennai's first and only Roof top and Asian grill

  • The Food Exchange an interactive buffet restaurant and kitchen

  • This pet friendly hotel also features a rooftop swimming pool overlooking city skylines

  • Nandanam metro station is 500 meters from the hotel

当ホテルの客室

ホテル所在地

Novotel Chennai Chamiers Road

City Centre, Near Boat Club &, Anna Salai, Nandanam,, Tamil Nadu
600035 CHENNAI
India

GPS:13.029779, 80.243564

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,134 件のレビュー

トリップアドバイザーの評価  5.0/5  1,640 件のレビュー

2024エクセレンス認証

Let down by.....

トリップアドバイザーの評価 2.0/5

vivsn トリップアドバイザー認証口コミ

Relied on the brand name and the reviews and ended up booking the hotel for a 4 night stay. Am writing this review as I continue to stay here. Pros: Good central location Quick and easy checkin, polite staff both at the front office and the restaurant. Paid attention to my request for a quiet room and I was given a corner room. Cons: Stained upholstery on the lounger in the room. The electric kettle in the room is broken with no attempt to replace/repair it. The call bell has been non functional with no intention to repair it. The room does not have something as basic as a shoe shine and can be ordered on request. No hand towels, when requested was given two and when they got used in two days, there was no attempt to replace them with newer ones. The internet did not work except the day on the checkin. When asked later they asked me to switch from using the room number to some other number. The bottle holder in the bathroom is broken and no attempt to repair/replace them. The taste of the food is average to below average. There is nothing to write about food but is not value for money at that cost. Requesting for Roti etc in a buffet can lead to a 10 minute wait in a sparsely occupied restaurant. You can continue to struggle to find a dessert spoon for minutes. Entered the restaurant at 10:55PM and saw a few guests eating. I requested for a-la-carte and was discouraged by the staff that they were closing at 11:00PM and that I should consider ordering room service. They promised me that the food would be delivered promptly. When I reached the room and ordered for room service, I was given very few options to choose from. I settled for a veg biryani which was promised to be ready in about 25 minutes. I had to wait a good 40 minutes and call only after which the biryani arrived. At 880 bucks for a veg biryani, it did not do justice with the taste. I was requesting to place an order for a dessert alongside the biryani but was hurriedly told off by the staff on the phone that I could order that later since they had a lot of dessert for later. My experience at Hyderabad Novotel has been pretty good/reasonable. However, this experience has ensured that there is no looking back at Novotel in the future.

Very nice stay

トリップアドバイザーの評価 5.0/5

Mobile59028441589 トリップアドバイザー認証口コミ

Stay was comfortable completely impressed with their professionalism and customer service", "Efficiency and punctuality are hallmarks of their service especially Mr.Rohan and Mr.Rajesh from front desk they were very friendly and talented....

Very nice stay

トリップアドバイザーの評価 5.0/5

Roving03549261971 トリップアドバイザー認証口コミ

The excellent stay the hotel .good location.the f.o people always helping.particullar.rohan.and Rajesh .the rooms also well clean and maintain.i happy with stay here.the accor groups all the hotels very maintained.i was meny hotels are stay .all the hotels are very nice.

Amazing hotel with amazing staff -Thanks Deka for everything

トリップアドバイザーの評価 5.0/5

Alberto s トリップアドバイザー認証口コミ

Deka and all the personal who was working in the hotel have been with me really polite and profesional . The food was delicious and my room it was amazing , really clean and really comfortable. The gym and the pool were amazing too.it was a amazing experience

好立地

お客さまの声 2.5/5

匿名 ビジネス - 確認済みレビュー すべて

価格以上でもなければ、以下でもなかった。 「ご予約方法をお聞かせください」の質問でアゴダが見あたらないので、ここに記載します。 予約はアゴダのサイトです。(日付変更した手続きによる)

Dear Tosen M., Thank you for taking the time to tell us about your experience at the Novotel Chennai Chamiers Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm regards, Amit Gera General Manager Novotel Chennai Chamiers Road

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 22 件のレビュー 6.5/10 インターネット
  • 535 件のレビュー 7.9/10 清潔さ
  • 362 件のレビュー 8.1/10 朝食
  • 6 件のレビュー 9.1/10 持続可能性

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