Novotel Chennai OMR 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,277 件のレビュー

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説明

ホテルのその他の情報

  • Located on Old Mahabalipuram Road within 40 minutes drive to airport

  • Enjoy multiple outdoor and indoor sports activities

  • Ideal for a quick family staycation

  • Relish new age Food and Beverage options

当ホテルの客室

ホテル所在地

Novotel Chennai OMR

Opp. Elcot Sez, IT Expressway,, Old Mahabalipuram Road,, Sholinganallur
600119 CHENNAI
インド

GPS:12.905224, 80.229228

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

NICO Asian Bar and Cafe

Spend your sun kissed mornings with local artisanal teas and coffees. An ideal setting for co-working or quick meetings with high speed internet. Relish our authentic Asian cuisine. Evenings are accompanied by live music and finest wines, cocktails.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,277 件のレビュー

トリップアドバイザーの評価  4.8/5  720 件のレビュー

2025エクセレンス認証

Unprofessional duty manager Qassım

トリップアドバイザーの評価 1.0/5

hesen07 トリップアドバイザー認証口コミ

Despite requesting the service a day in advance, I had to return three additional times after the scheduled service time to follow up. The duty manager, Qassım, was responsible, yet the issue was due to their failure to perform their duties properly. Instead of addressing the problem, he raised his voice and spoke rudely to me as a customer. This behavior was completely unprofessional and unacceptable.

Wonderful

トリップアドバイザーの評価 5.0/5

prachivinod トリップアドバイザー認証口コミ

Warm n welcoming staff … property was very well maintained …good spread of breakfast … the filter coffee is a must have … good size rooms … Con Too many mosquitoes around the pool area in the evening ….

Poor service

トリップアドバイザーの評価 1.0/5

isanyaverma トリップアドバイザー認証口コミ

I would like to share my feedback regarding my experience during check-out on 09/12/2025. I had requested a simple takeaway breakfast 50 minutes before my check-out, but I was informed repeatedly that it was “not possible.” I even asked for something minimal, such as cut fruits, whole fruits, or basic bakery items, yet I was still denied. I don’t believe it should take 50 minutes to arrange even two apples for a takeaway breakfast. I am extremely disappointed with the poor service and the rude behaviour I encountered. This experience has left a very negative impression, and I hope the management takes this feedback seriously to improve guest satisfaction in the future.

Dear Sanya Verma, Thank you for taking the time to share your feedback regarding your recent experience at our hotel. I sincerely apologize for the inconvenience you encountered during your check-out, particularly concerning your request for a takeaway breakfast. It is disheartening to learn that we did not meet your expectations in this regard. I understand how important it is for our guests to receive prompt and courteous service, especially during the check-out process. Your comments regarding the challenges you faced and the level of service you experienced are being taken seriously. We strive to ensure that all guest requests are handled efficiently and with care, and I regret that we fell short on this occasion. Thank you once again for your valuable feedback. We will utilize it to enhance our service standards and guest experience. Sincerely, Vineesh Kurup General Manager

Highly recommended!

トリップアドバイザーの評価 5.0/5

justin s トリップアドバイザー認証口コミ

Nikitha made our stay truly wonderful with her warm hospitality and exceptional service. She was attentive, helpful, and always went the extra mile to make us feel comfortable. Highly appreciated and strongly recommended! 👏✨

Dear Valued Guest, Thank you for taking the time to review Novotel Ibis Chennai OMR! We are thrilled that you had an amazing experience with us. We indeed endeavour to create memorable experiences and I’m glad that we could be of service to you. We will be sure to convey your regards to the team! We look forward to welcoming you again and assure that your next visit will be as pleasant as the previous one. Sincerely, Vineesh Kurup General Manager

Awesome

トリップアドバイザーの評価 5.0/5

Discover55966894020 トリップアドバイザー認証口コミ

Very great experience I had with staff and hotel.. specially with Padmaja and Sarojini who made me to feel like home.... I love to visit again

Dear Valued Guest, Thank you for taking the time to review Novotel Ibis Chennai OMR! We are thrilled that you had an amazing experience with us. We indeed endeavour to create memorable experiences and I’m glad that we could be of service to you. We will be sure to convey your regards to the team! We look forward to welcoming you again and assure that your next visit will be as pleasant as the previous one. Sincerely, Vineesh Kurup General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 309 件のレビュー 9/10 ロケーション
  • 1,052 件のレビュー 8.7/10 客室
  • 3,617 件のレビュー 9.4/10 サービス
  • 8 件のレビュー 8.1/10 インターネット
  • 534 件のレビュー 9.6/10 雰囲気
  • 509 件のレビュー 9.2/10 清潔さ
  • 321 件のレビュー 8.5/10 設備
  • 315 件のレビュー 8.4/10 朝食

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