Novotel Рио-де-Жанейро Ботафого 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.2/5 Отзывов: 1 570

Гарантия
лучшей цены
Novotel Рио-де-Жанейро Ботафого - Image 1
Novotel Рио-де-Жанейро Ботафого - Image 2
Novotel Рио-де-Жанейро Ботафого - Image 3
Novotel Рио-де-Жанейро Ботафого - Image 4
Praia De Botafogo, 330, Botafogo, 22250040 РИО-ДЕ-ЖАНЕЙРО, Бразилия

Описание

Особенности отеля

  • Отель размещает детей до 16 лет в номере с родителями бесплатно

  • Конференц-залы вместительностью до 250 человек

  • Недалеко от достопримечательностей городского центра

  • Возможно проживание с питомцами (за отдельную плату)

  • 13 минут езды до аэропорта Рио-де-Жанейро Сантос-Дюмон

Наши номера

Расположение отеля

Novotel Рио-де-Жанейро Ботафого

Praia De Botafogo, 330, Botafogo
22250040 РИО-ДЕ-ЖАНЕЙРО
Бразилия

GPS:-22.94534, -43.18301

Телефон
Факс +55 21 2187-9950

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Домашние животные не допускаются
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

365

В отеле есть ресторан 365, открытый круглосуточно. Обслуживание доступно на всей территории отеля. Наслаждайтесь любимыми блюдами в удобное время.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.2/5  Отзывов: 1 570

Рейтинг TripAdvisor  4.5/5  Отзывов: 733

Сертификат качества 2024

Misinformation on the check in

Примечание: Tripadvisor 3.0/5

Ioannis K Реальные отзывы TripAdvisor

Upon arriving at the hotel I was greeted by the receptionist Felipe who informed me that breakfast was included in the reservation. when I went to have breakfast they informed me that in fact breakfast was not included and that I should pay immediately. This caused embarrassment. Even though he had difficulty speaking English, this misinformation caused me problems. his service was terrible

Dear Guest, Thank you for sharing your experience through Tripadvisor. We are sorry that we did not meet your expectations and will certainly share your feedback with the entire team to continue improving. We hope you can return soon for a new experience at our hotel. Sincerely, Tatiane Ramos General manager

Ok but not more

Примечание: Tripadvisor 3.0/5

blucey Деловые путешественники - Реальные отзывы TripAdvisor

This is a perfectly okay hotel recently well situated in a pretty safe area of Rio. It falls down in a number of areas non critical perhaps still taking away from the enjoyment and appreciation one might have. The bar and lounge area are very small poorly attended and very badly stocked. This means the to get a beer or a coffee or a drink after work you are taking pot look. Of course there are plenty of restaurants etc including some nearby but sometimes it's nice to be able to get something sitting in the lounge of the hotel. A little bit of investment into a proper bar set up properly staffed and stocked would play dividends as would increasing the amount of seating and its quality. There is no spa , any form of beauty or relaxation treatment. The breakfast was okay but the number of coffee machines is grossly inadequate for the number of people at peak hours. Positive side the staff were courteous and helpful and pleasant throughout the hotel was reasonably clean although it could do as little bit of freshening up and it generally felt safe

Prezado(a) Hospede, Muito obrigada por seu feedback e elogios. Compartilharei com toda a equipe pois sua satisfação é o novo melhor incentivo. Esperamos que possa retornar em breve ao nosso Hotel. Cordialmente, Tatiane Ramos Gerente Geral Novotel Praia de Botafogo

Denied check-in and they kept my money

Примечание: Tripadvisor 1.0/5

476frankj Реальные отзывы TripAdvisor

My worst hotel experience. My wife and I were denied check-in because I didn't have my physical passport since I traveled from another city. I have a driver's license and a photo of my passport which was enough to check into this hotel's sister hotel down the street and everywhere else we've stayed in Brazil.. I asked to speak with a manager after being denied and he only sent an employee to confirm it was a no instead of discussing the matter with me. I asked for a refund and was told they would tell the website we booked through that we weren't able to check in and we would get the refund. We were just told by the website after multiple attempts to contact the hotel, the hotel refused to refund the room that we paid for in full and were allowed to sleep in. A total nightmare.

Dear Guest, As previously answered in other reviews, we reiterate that we only follow Brazilian federal laws that require the presentation of an original Brazilian document with photo or original passport. Regarding your refund, we cannot even deny it as we did not receive any amount as the accommodation did not occur. I suggest checking the information received by the agency where you made your reservation. Regards, Tatiane Ramos General Manager

Excellent Business trip with Bedroom Pao de Açucar

Примечание: Tripadvisor 5.0/5

BENSAID M Реальные отзывы TripAdvisor

Very warm welcome from Cynthia Oliveira (Manager of the NOVOTEL) who knew how to listen to my needs and help me throughout my stay so that it was pleasant at a competitive rate. I will happily stay at the Novotel on my next business trip.

Dear Guest, Thanks so much for your feedback and compliments. I will share with the whole team because your satisfaction is the new best incentive. We hope you can return to our Hotel soon. Sincerely, Tatiana Ramos General manager Novotel Praia de Botafogo

Middle of the Road Bit Ragged in Places

Примечание: Tripadvisor 3.0/5

johnoW5598YU Деловые путешественники - Реальные отзывы TripAdvisor

To be fair it’s not bad but there is significant variability in room condition. Mine was OK but others had a lot of age Ing and unrepaired damage. Location is very good. Restaurant is basic but the food reflects the price and there is plenty of choices nearby. Have to say that cleanliness was first class. No ability to sign to rooms so be prepared to pay right there and then for everything. Would I stay again yes for business no for pleasure.

Prezado(a) Hospede, Muito obrigada por seu feedback e elogios. Compartilharei com toda a equipe pois sua satisfação é o novo melhor incentivo. Esperamos que possa retornar em breve ao nosso Hotel. Cordialmente, Tatiane Ramos Gerente Geral Novotel Praia de Botafogo

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 423 Отзывов 9.6/10 Расположение
  • 735 Отзывов 5.6/10 Номер
  • 632 Отзывов 7/10 Сервис
  • 59 Отзывов 2.5/10 Интернет
  • 344 Отзывов 4.6/10 Чистота
  • 328 Отзывов 7.4/10 Завтрак
  • 135 Отзывов 3.2/10 Соотношение цены и качества
  • 128 Отзывов 8.1/10 Атмосфера

В сотрудничестве с Trustyou

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