Mercure Genova San Biagio bintang 4

Catatan tamu Avis (Peringkat ALL) 4.4/5 528 ulasan

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Deskripsi

Keistimewaan hotel

  • ALLSAFE - SGS certified hotel

  • Free private parking with easy access

  • Motorway at about 800 meters

  • Very quiet area with little traffic

  • Free WiFi and QR-code to read the Restaurant Card from your device

Akomodasi kami

Lokasi hotel

Mercure Genova San Biagio

Via Romairone 14, CITR 010025 ALB 0003
16163 GENOVA
Italy

GPS:44.476013, 8.897402

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

RISTORANTE AL SERRO

The Al Serro restaurant, bathed in light thanks to the huge terrace it overlooks, offers a selection of regional and international dishes. Perfect for business lunches and receptions for up to 270 people.

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Cari tahu selengkapnya

Peringkat ALL  4.4/5  528 ulasan

Peringkat TripAdvisor  4.0/5  1.178 ulasan

Sertifikat keunggulan 2023

Not great

Catatan Tripadvisor 2.0/5

Cgkw1999 Ulasan TripAdvisor tersertifikasi

When booking this hotel we reserved it online through booking.com. When arriving at the hotel they asked to pay the amount. The receptionist said we couldn’t pay on booking.com and had to pay either cash or card directly to the hotel. After the questioned as to why this was, the receptionist then got another male staff involved who explained to us that the reason we can’t pay through booking.com is because the payment takes up to 3/4days until it reaches the hotel? Which was not our problem and the hotel shouldn’t be advertised on websites like booking.com if you are not happy with them taking their percentage and also having to wait a few days for the money. We eventually paid through booking.com after attempting to pay by card on their machine and noticed that they wanted to charge twice the amount through the card machine than the price stated on booking.com. We asked about how secure the car park was as had seen in a previous review someone ask about the cameras in the car park and the hotel stated that there were 15 cameras watching the car park. This was not the case. There was three cameras that we see and not one of them worked as at night time they did not show infra red ( they were infra red cameras). When walking to our room we noticed that the room we booked was supposed to be watched by the cameras. There was one camera in the corridor near our room and again this camera did not work and was also faced into the wall. We had a look at the other cameras along other corridors and they were was turned into the walls? Not sure why this was but didn’t give a great impression. The breakfast in the morning wasn’t too bad. This was a buffet. When leaving in the morning my partner went to give back to card for entering the room. He handed this to the receptionist who told him that we hadn’t paid and we needed to pay. My partner told the receptionist that we paid on arrival the day before. The receptionist kept insisting it wasn’t paid. My partner asked for a receipt to be printed and the receptionist then managed to find it and tell him that we had already paid 🙄 Overall just felt as if we were getting mugged off a lot of the time.

A very good choice for staying in Genova.

Catatan Tripadvisor 5.0/5

Venture744648 Keluarga - Ulasan TripAdvisor tersertifikasi

Very nice hotel. Rooms are spacious and clean. A bit old but in good condition. Excellent XXL anatomical bed. Very friendly staff. Breakfast is very good, well served and staff well trained and friendly too. Parking is near the hotel and with many places. Overall an excellent choice to stay in suburban Genova.

Overnight stay

Catatan Tripadvisor 5.0/5

Robert G Couples - Ulasan TripAdvisor tersertifikasi

We stayed overnight on out trip from Croatia to France. We chose the hotel as it was easy to access, not far from the autostrada and there was plenty of parking available. The room was a little tired but everything was very clean and worked properly. The restaurant for both evening meal and breakfast was excellent and the staff could not have been more friendly and helpful. Worthy of note is that the evening meal was brought to us on a trolley and the sea bass that was ordered came whole and the waitress skinned and filleted it while we watched before serving it.

Excellent hotel

Catatan Tripadvisor 5.0/5

Glenda H Couples - Ulasan TripAdvisor tersertifikasi

Although it was a bit tricky to find this hotel is comfortable and welcoming. The food was delicious and very plentiful well prepared and really tasty. Bedroom was clean and spacious. Would definitely stay here again

Amazing Stay!

Catatan Tripadvisor 5.0/5

Anitra W Keluarga - Ulasan TripAdvisor tersertifikasi

We had an excellent time here. Loved the location & the beds are so comfy! Excellent breakfast and super clean hotel! The staff was also so awesome ! We can’t to stay here again. Also great value! Huge room!

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 529 ulasan 8.6/10 Lokasi
  • 693 ulasan 7/10 Kamar
  • 627 ulasan 9.2/10 Pelayanan
  • 12 ulasan 8.8/10 Internet
  • 506 ulasan 9.3/10 Sarapan
  • 456 ulasan 7.9/10 Kenyamanan
  • 240 ulasan 6.5/10 Kebersihan
  • 170 ulasan 3/10 Suasana

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