Ibis Budget Santos Gonzaga

Booked this using the Accor website as we stay in Ibis and their associated hotels around the world and are members. We’d just come from a São Paulo Ibis which was brilliant. Not so here. Firstly, the rooms are similar sized but weirdly laid out with the bed against the wall one side. The TV (which we didn’t use) is against the other side wall. Quite how on earth you’re supposed to watch tv from your bed is beyond me. Also, in São Paulo we had Netflix. Not available here I’m afraid. There’s no mattress protector (or on the pillows) on the mattress so the bedsheet sits directly on a mattress which someone else’s sweaty body’s been. Unhygienic I’m afraid, I didn’t look because I wouldn’t have been able to sleep on the bed if I’d seen anything horrible. We didn’t sleep on this but slept on top of the duvet on the bed. The duvet cover had a rip in it on the top. The bedsheets; supposed to be white are grey. We booked for 3 nights just to see what Santos was like and thought we’d book more nights if ness. Asked at reception and receptionist said we could have Friday night for 260reals but she’d go and check whether Saturday and Sunday was available. She came back and showed me a price. It seems that within the matter of 5 minutes the price for Friday night had doubled and the Saturday night had gone to 650Reals. We told her no thanks and found somewhere else on the seafront. The front reception area is unkempt as is the front entrance. I’d like to say the staff are cheery and welcoming but I can’t. After the negative above, the room is clean and is cleaned daily.

Very nice location, one block from the beach, also near supermarket, drugstore, shopping center, theatrer, etc. The room is very very small. The breakfats is nice. The room is clean. there are 3 elavators, so no wasting time.

The hotel was very near Gonzaga Beach and bus stops. Also there's a bakery shop in front of the hotel, in case you don't want to pay 21 reais for the breakfast. Bedrooms pretty quiet and clean. Great shower and bed.

Localization = excellent. Near the beach, shopping malls, bars, street businesses. Gonzaga is one of the best neighborhoods in Santos. Staff = excellent. People were always available to answer questions/solve problems. They are all very kind. Room = all looks brand new, very clean, excellent bathroom. Cost X Benefit = excellent.

Location of hotel is very good because you have everything that you need near. But I think that room could have a frigobar and cost could be a little low. But overall I recommend this installation. Enjoy!