Mercure Сингапур он Стивенс 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.1/5 Отзывов: 2 346

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Описание

Особенности отеля

  • Городской рай, объединяющий роскошь, спокойствие и местный колорит

  • Расположение в центре города рядом с Орчард-роуд и Сингапур. ботанич. садом (объект ЮНЕСКО)

  • Безлимитный высокоскоростной доступ в Интернет на нескольких устройствах

  • Обсл. в номере 24ч, трен.зал, прачечн.самооб. Перелив.бассейн 35 м, спорт.бассейн, 4рест./бара

  • Бесплатная парковка во время обеда и ужина. Парковка на ночь для гостей отеля

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Расположение отеля

Mercure Сингапур он Стивенс

Orchard District, 28 Stevens Road 01 02, 257878
257878 СИНГАПУР
Сингапур

GPS:1.313439, 103.828417

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

WINESTONE

WINESTONE - это ресторан в окружении пышной зелени, кулинарная концепция которого заключается в сочетании качественных вин со всего мира и фирменных блюд западной кухни в новой интерпретации.

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.1/5  Отзывов: 2 346

Рейтинг TripAdvisor  4.4/5  Отзывов: 1 176

Сертификат качества 2024

Hospitality in a another level👌

Примечание: Tripadvisor 5.0/5

Sameera S Реальные отзывы TripAdvisor

It was a very compelling experience everything is very soothing Hotel staff very friendly and do the needful with a smile. Specially have to mention about our room dedicated staff member Vicky who is take care of us like a family member. I’d recommend anyone to have this warmth welcoming experience in singapore

5 star service

Примечание: Tripadvisor 5.0/5

Daydream35513685368 Реальные отзывы TripAdvisor

I stayed here for 5 nights with my wife (paraplegic). The staff were always going the extra mile to ensure the service was beyond expectations for us. Every morning at breakfast Marcus and Mohammad had reserved a table for us without us knowing as they could see my wife needed extra room as at buffet breakfast there was very high influx of travellers. They also looked after us for her birthday. In addition, the lobby staff were exceptionally grateful in assisting us with activities and adventures. The fact that Novotel and Mercure were side by side enabled guests to enjoy the happy hour cocktails Wednesday and Fridays $5-$8 which we absolutely enjoyed. Thank you to the whole team for a world class stay.

Great service

Примечание: Tripadvisor 5.0/5

Nicedu Couples - Реальные отзывы TripAdvisor

Special mention must be given to your staff Sabrina. She gave us special first class service. She really went out of her way to help us. Please convey to the manager our thoughts and appreciation. She even called the front desk for us for special needs.

Dear Nicedu, Thank you for your kind words regarding our service and for highlighting Sabrina's exceptional assistance. We are proud of our team's dedication to guest satisfaction and will ensure your appreciation is conveyed. Sincerely, Piotr Kupiec General Manager

Excellent customer service

Примечание: Tripadvisor 5.0/5

Edwin C Реальные отзывы TripAdvisor

I would like to thank Richard and Ramesh Deepika for excellent customer service at the check in counter for assisting me get hold of the grab driver to retrieve my reading glasses i left in the car, in the process the driver came backto return it w/o any charge

Dear Edwin C, Thank you for your kind words regarding our team members Richard and Ramesh Deepika. We are delighted to hear that they provided you with excellent service during your check-in and facilitated the return of your reading glasses. Your appreciation means a lot to us, and we look forward to welcoming you back in the future. Best regards, Piotr Kupiec General Manager

Praise for proactive care

Примечание: Tripadvisor 5.0/5

Felipe Skye Z Реальные отзывы TripAdvisor

Ms. Cai Ting gave me proactive and meticulous care. When I go out, she will proactively inform me of the weather conditions and remind me to bring rain gear. She will also patiently tell me the nearby public transportation routes, making it more convenient for me to travel in a strange city. Once I came back from an outing with a lot of things in my hands. When Cai Ting saw it, she immediately took the initiative to help me move the things to the room and opened the door for me. I was very touched by her enthusiasm and kindness. She always pays attention to my needs and lends a hand in time when I need help, making my stay experience even better. I am very grateful for this, which reflects the hotel's professionalism and integrity, and makes me feel more at ease to choose this hotel. I believe that with such serious and responsible employees, the hotel's reputation will definitely get better and better.

Dear Felipe Skye Z, Thank you for taking the time to share your thoughts regarding your recent stay with us. We are delighted to hear about your positive experiences, particularly with Cai Ting. Her dedication to providing attentive service is truly commendable, and it is wonderful to know that her proactive assistance contributed to your comfort during your visit. At Mercure Singapore on Stevens, we strive to ensure that our guests feel supported and cared for while they explore the city. Your feedback reinforces our commitment to maintaining high standards of service. We will be sure to share your kind words with Cai Ting and the team, as they serve as a great motivation for us all. Thank you once again for your encouraging remarks. We look forward to welcoming you back in the future. Regards, Piotr Kupiec General Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 531 Отзывов 8.4/10 Расположение
  • 2 343 Отзывов 6.4/10 Номер
  • 2 313 Отзывов 7.5/10 Сервис
  • 31 Отзывов 9/10 Интернет
  • 1 086 Отзывов 7.1/10 Чистота
  • 712 Отзывов 7.4/10 Удобства
  • 635 Отзывов 6.6/10 Завтрак
  • 451 Отзывов 5.3/10 Еда

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