Mercure Сингапур он Стивенс 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.0/5 Отзывов: 2 330

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Описание

Особенности отеля

  • Городской рай, объединяющий роскошь, спокойствие и местный колорит

  • Расположение в центре города рядом с Орчард-роуд и Сингапур. ботанич. садом (объект ЮНЕСКО)

  • Безлимитный высокоскоростной доступ в Интернет на нескольких устройствах

  • Обсл. в номере 24ч, трен.зал, прачечн.самооб. Перелив.бассейн 35 м, спорт.бассейн, 4рест./бара

  • Бесплатная парковка во время обеда и ужина. Парковка на ночь для гостей отеля

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Расположение отеля

Mercure Сингапур он Стивенс

Orchard District, 28 Stevens Road 01 02, 257878
257878 СИНГАПУР
Сингапур

GPS:1.313439, 103.828417

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Гостиничные услуги

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При отеле
  • Бассейн
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

WINESTONE

WINESTONE - это ресторан в окружении пышной зелени, кулинарная концепция которого заключается в сочетании качественных вин со всего мира и фирменных блюд западной кухни в новой интерпретации.

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Рейтинг ALL  4.0/5  Отзывов: 2 330

Рейтинг TripAdvisor  4.5/5  Отзывов: 920

Сертификат качества 2023

Fond memories during a Superb family vacation

Примечание: Tripadvisor 5.0/5

shreyasjhaveri Реальные отзывы TripAdvisor

We had an excellent family stay for 4 having booked the premier suite for 9 nights. Special mention to Sophia and Gilbert at the executive lounge for making our stay special.

Good executive lounge services

Примечание: Tripadvisor 4.0/5

sridhani Реальные отзывы TripAdvisor

The Executive Lounge staff, Gilbert is really helpfull and kind. Hope all the staffs can learn from him. For the room: 2 days bed and pillow replecement is OK, but please do Daily make up to clean up the garbage and towel replacement.

Dear Sridhani Pamungkas, Thank you for appreciating our Privilege Lounge services and the assistance provided by Gilbert. We will address the housekeeping frequency to ensure daily cleaning and towel replacement. Your feedback is valuable to us. Sincerely, Piotr Kupiec General Manager

Waste of money

Примечание: Tripadvisor 2.0/5

Kylie S Реальные отзывы TripAdvisor

Lack of staff that understand English made this entire hotel stay a trial. Had to explain what a top sheet was and how to do it and then they STILL didn't put one on. Once day they just left the sheet on top of the bed for me to make. Coffee cups and teaspoons were removed and not replaced. One expensive KN95 mask was removed and replaced by 10 paper masks (only after I complained) Breakfast was cold, rubbery and awful tasting

Dear Kylie S, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced during your stay. We are committed to providing exceptional service and will address the issues you have raised with our team. Rest assured, we will reinforce our staff training to ensure better communication and service delivery. Regarding the breakfast quality, we will review our food preparation processes to enhance the dining experience for our guests. Your feedback is highly valuable, and we appreciate the opportunity to improve. Sincerely, Piotr Kupiec General Manager

Mercure is always the perfect hotel for me to stay no matter in Europe or here in Singapore.

Примечание: Tripadvisor 5.0/5

Lynn T Реальные отзывы TripAdvisor

I booked Suite Room and when we arrived hotel, we were lead to check-in in the second floor in a VIP lounge. On the second day I make a request to the concierge if they would help me to receive my previous ordered parcel. They did a great job! Thank you for the help~ I really appreciate it. The Infinity swimming pool on the Novotel side is always full of people, I only took picture with my 3.5-year-old kid by the pool.

Dear Guest, Thank you for choosing Mercure Singapore On Stevens for your recent stay and for sharing your experience with us. We are delighted to hear that you enjoyed our Suite Room and the check-in experience at the Privilege Lounge. It is our pleasure to assist with requests such as receiving parcels, and we are pleased to hear that our concierge team provided great service. We understand that the Infinity swimming pool can get busy, and we appreciate your understanding. We hope to welcome you back for another enjoyable stay soon. Sincerely, Piotr Kupiec General Manager

very clean,nice servers

Примечание: Tripadvisor 5.0/5

zhou g Реальные отзывы TripAdvisor

very beautiful place and swimpool.The environment of this hotel is very good, with a very beautiful swimming pool and suitable dining. It is very, very close to the commercial district and shopping center.If you are someone familiar with Singapore, it's great to come and play anytime.

Dear Zhou G, Thank you for your positive review! We are delighted to hear that you found our hotel very clean with nice service. We are pleased that you enjoyed our beautiful swimming pool and dining options. Looking forward to welcoming you back soon. Sincerely, Piotr Kupiec General Manager

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Другие интернет-пользователи оценили наш отель

  • 1 359 Отзывов 8.3/10 Расположение
  • 2 152 Отзывов 6.3/10 Номер
  • 2 181 Отзывов 7.2/10 Сервис
  • 32 Отзывов 9.2/10 Интернет
  • 1 013 Отзывов 7.2/10 Чистота
  • 730 Отзывов 7.1/10 Завтрак
  • 596 Отзывов 7.4/10 Удобства
  • 409 Отзывов 5.5/10 Еда

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