Mercure Singapore On Stevens 4 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.1/5 1.845 Bewertungen

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Beschreibung

Hotel-Extras

  • Ruhige und lokal inspirierte Umgebung, ein üppiges urbanes Paradies

  • Erstklassige Lage im Stadtzentrum, bei Orchard Road und Singapore Botanic Gardens

  • Unbegrenzter Highspeed-Internetzugang auf mehreren Geräten

  • 24-h-Zimmerservice, Fitnessstudio, Waschsalon. 35-m-Infinity-Pool, Pool, 4 Restaurants

  • Kostenloses Parken während Mittag- und Abendessen. Übernachtungsparkplätze für Hotelgäste

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Mercure Singapore On Stevens

Orchard District, 28 Stevens Road 01 02, 257878
257878 Singapur
Singapur

GPS:1.313439, 103.828417

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Parkplatz
  • Shuttle
  • Restaurant
  • Rollstuhlgängig
  • Fitnessstudio
  • WLAN
  • Klimaanlage
  • Frühstück
  • Konferenzräume
  • 100 % Nichtraucherhotel
  • Zimmerservice

WINESTONE

WINESTONE ist ein kulinarisches Konzept in einer städtischen Grünoase, das Gäste zu einer kulinarischen Reise einlädt - mit einer Auswahl an erschwinglichen, hochwertigen Weinen aus aller Welt und neu inspirierten, beliebten westlichen Mahlzeiten.

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Weitere Infos

Bewertung ALL  4.1/5  1.845 Bewertungen

TripAdvisor-Gesamtwertung  4.4/5  1.362 Bewertungen

Zertifikat für Exzellenz 2025

Note Kundenmeinungen 4.0/5

Stefan R. Paare - Bestätigte Mitteilungen ALL

Shuttle Service und Service allgemein sehr gut, gute Lage

Dear Valued Guest, Thank you for your positive feedback regarding our shuttle service and overall service quality. We are pleased to hear that you appreciated our location as well. Your satisfaction is important to us, and we hope to welcome you back soon. Sincerely, Piotr Kupiec General Manager

Note Kundenmeinungen 4.0/5

Desiree P. N. Paare - Bestätigte Mitteilungen ALL

Sauber, Zimmer relativ klein aber für 2 Nächte absolut ausreichend

Dear Valued Guest, Thank you for your kind words regarding your recent stay. We are pleased to hear you found our hotel clean and adequate for your needs during your two-night visit. Sincerely, Piotr Kupiec General Manager

Note Kundenmeinungen 2.0/5

Ksenia I. Familien - Bestätigte Mitteilungen ALL

I am a Platinum member with Accor and stayed here with a family member, expecting a smooth and enjoyable experience. It was nothing like that. No help was offered with our heavy luggage on check-in. Laundry service was a mess. On our last day, when we were in a rush to the airport, we had to remind staff three times and wait almost two hours for our clothes, which still came back not properly cleaned. Breakfast was another big disappointment. We were told to go to another venue for it, but the system did not even show my status. The bacon had a bad smell, there were no fruits, and the whole setup felt poorly managed. There was no welcome snack or complimentary gesture from the hotel, which is usually part of the process for Platinum members. Service overall was slow and inattentive. Both check-in and check-out took at least 30 minutes, which is unacceptable for a hotel that should value loyal guests. We left feeling very disappointed. This is not the level of service we expect from Accor, especially as Platinum members.

Dear Ksenia I., Thank you for sharing your experience with us. I deeply regret to hear that your stay did not meet your expectations as a valued Platinum member of Accor. I sincerely apologize for the lack of assistance with your luggage upon check-in. Our goal is to provide a smooth arrival experience, and I regret that we fell short in this instance. Regarding the laundry service, I understand how frustrating it must have been to experience delays, especially when you were pressed for time. Your feedback concerning the breakfast service is noted, and I will ensure that our team is aware to improve the overall experience in that area. As for the absence of a welcome gesture, I truly understand how disappointing this is for our loyal guests. We strive to offer exceptional service and it is clear that we did not achieve this during your visit. Rest assured that this will be investigated to prevent similar incident in the future. Thank you once again for your feedback. We appreciate your loyalty and hope to regain your trust in the future. Regards, Piotr Kupiec General Manager

Gut gelegen

Note Kundenmeinungen 4.0/5

My Geschäftsreisende - Bestätigte Mitteilungen ALL

Schönes, trotz Lage, ruhiges Hotel

Dear MY, Thank you for your positive feedback regarding the hotel's location and tranquility. We are delighted to hear that you enjoyed your stay and found our hotel to be a peaceful retreat despite its location. Best regards, Piotr Kupiec General Manager

Sehr sauber

Note Kundenmeinungen 4.5/5

C. H. Geschäftsreisende - Bestätigte Mitteilungen ALL

Die Größe der Zimmer ist für Singapore in Ordnung. Das Frühstück war reichhaltig und der Kaffe hat geschmeckt. Dies war bereits mein 2. Besuch in diesem Hotel und es war wieder sehr sauber. Ich komme gerne wieder.

Dear C. H., Thank you for your kind words regarding the cleanliness of our hotel and the quality of our breakfast. We are delighted to hear that you enjoyed your stay and look forward to welcoming you back for a third visit. It will be a pleasure to read your positive note in TripAdvisor - https://www.tripadvisor.co.uk/Hotel_Review-g294265-d13…-Reviews-Mercure_Singapore_On_Stevens-Singapore.html Best regards, Piotr Kupiec General Manager

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So bewerten andere Internetnutzer unser Hotel

  • 1.486 Bewertungen 8.4/10 Lage
  • 2.161 Bewertungen 6.4/10 Zimmer
  • 2.129 Bewertungen 7.3/10 Service
  • 35 Bewertungen 8/10 Internet
  • 982 Bewertungen 7.4/10 Sauberkeit
  • 663 Bewertungen 7.7/10 Ausstattung
  • 603 Bewertungen 7/10 Frühstück
  • 445 Bewertungen 8.5/10 Stimmung

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