イビス イスタンブール トゥズラ ホテル(2017年1月オープン) 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 267 件のレビュー

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ホテルのその他の情報

  • トゥズラ ヴァポート マリーナに近接

  • サビハ ギョクチェン空港に近接

  • Close to 100 m Marmaray Train Station

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ホテル所在地

イビス イスタンブール トゥズラ ホテル(2017年1月オープン)

Aydintepe Mah.Selin Sok.No.7, Tuzla
34947 イスタンブール
トルコ

GPS:40.849199, 29.296854

アクセスと交通機関

ホテルサービス

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敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室

MAIN RESTAURANT

The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, every night open at least 7:00 p.m. to 10:30 p.m.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  267 件のレビュー

トリップアドバイザーの評価  4.0/5  143 件のレビュー

Standard Ibis Hotel in Tuzla, Istanbul, good location for (SAW) airport and convenient services available.

トリップアドバイザーの評価 5.0/5

A_Traveller122 ビジネス - トリップアドバイザー認証口コミ

I had the pleasure to spend three great days and nights at the Ibis Istanbul Tuzla Hotel in the beginning of the month of July this year. The check in-time is actually 12:00 at this hotel, not the usual 14:00 or 15:00, so that in itself is quite an advantage. I arrived shortly after 14:00 after a very long and slow journey from the central of Istanbul (in peak hours the highway R100 to Ankara can be very crowded, despite the 3x3 lane traffic) and the journey from the Taksim Square in the central of Istanbul took approximately 1,45 hours in rush hour on a Friday afternoon by regular yellow taxi which cost about ~€35. Upon arrival there was a very long queue of people who were waiting to check in, but I noticed that the sole receptionist was being flanked by another person who was training and the receptionist as well as a big number of the staff in general were wearing a red “New on the job”, “Trainee” type of name tag, so that explains why the service at times was a little bit slow. I was allocated a room on the top tenth (10) floor, as per request, and the room had sea view, so I was able to see the harbor, all the ships and the black sea from my room. The room was a standard room with the usual Ibis interior. Huge HD flat screen Smart TV with Miracast for Android (unfortunately not Chromecast) but there was a large number of TV channels, for example 4 different Russian TV-channels, which were quite good. The hotel is located right by the highway R100 (Istanbul-Ankara) but there was no noticeable noise in relation to the highway whatsoever. The hotel is located in the very beginning of the city of Tuzla and is very close right next to the to the harbor and the marina in Tuzla. It’s a 20 minute walk from the Tuzla city center approximately. I stayed at this hotel because of that I had an upcoming outgoing flight flight from Türkiye in the next couple of days from the nearby Sabiha Gökçen International Airport (SAW) and I would later learn and see that it’s this hotel that is used by the Pegasus Airlines to host passengers whose flight was cancelled or delayed or whatever, because several times per day, almost whenever I was in the the hotel lobby area, there were someone who kept on asking me, or sometimes yelling out “Pegasus “ and the time. I wasn’t recognized as an Accor ALL Gold member upon checking in and they forgot to give me a welcome drink voucher, but after some haggling I eventually received one which was good for a Gin & Tonic cocktail, but apparently I was given an exception for the usual welcome drink-voucher from what I was told only was good for one bottle of local beer (Efes, 4,5%) or a soda such as Fanta, Sprite or Coke, etc., or a coffee or tea. I was assigned a smoking room and there were indeed a distinct smell of tobacco smoke and visual signs on for example parts of the black out-curtains and burn-marks on the table and the sink from cigarettes, but it didn’t bothered me so much. The hotel room is equipped with a mini refrigerator and two small glass bottles of Uludağ Premium mineral water was given out complimentary. About an hour or so after that I had checked in there was a knock on my door and a room ambassador gave me a whole fruit plate of fresh fruit and a large bottle chilled bottle of Uludağ Premium mineral water on account of my Accor ALL Gold member status. I had the pizza deal from the restaurant each evening which was both delicious and very cheap (approximately ~€7) together with a soda of Your choice and it was delivered to Your room in a very small amount of time, just about a ten minutes wait or so, which was quite nice as well. There is a huge garden area outside of the hotel with a large number of seating and the breakfast was apparently served there outside in the summer months (I never eat breakfast). Also a huge and modern full service bar outside as well as inside too. Inside there is a lobby shop with a relatively large selection of drinks , snacks and food, everything from 0,5 liters spirit bottles, full size (0,75) wine bottles, a large number of domestic and international beers, and also a large selection of domestic and international sodas, also various snacks such as crisps, crackers, candy bars, and food such as sandwiches, wraps, salads, noodles, etc. Unfortunately there was no possibility to charge anything to the room from either the restaurant or the bar or lobby shop, so everything had to be paid upfront and You are therefore missing out on the opportunity to earn extra Accor ALL reward points on Your purchases. During my stay in this hotel there was the football UEFA Euro 2024 going on and there was a huge section of seats set up in the garden area with a huge movie theater size projection screen where they showed the game between Türkiye vs. the Netherlands. There were even a lot of waiters there and a special service for drinks and snacks especially set up for this event, which was a great experience. On the last day of my stay the outside garden area was all dolled up and there were a large number of guests attending a wedding ceremony which was held there in the garden section, so it’s a very beautiful place to get married at as well. Over all I was very pleased with my stay at the Ibis Istanbul Tuzla Hotel and would definitely recommend it. The only downside is that there is no swimming pool in the hotel or on the premises and at times the WiFi connection was acting up a little because of over capacity, but really overall it’s a good standard Ibis Hotel and I would stay there again.

全体的には満足だが部屋の臭いが…

お客さまの声 3.0/5

S. ビジネス - 確認済みレビュー すべて

出張での利用でしたが、ご飯など含めて、全体的には満足。 ただ、部屋がたばこの臭いが強かったのだけは気になりました。

Dear Naoki S., Thank you for taking the time to tell us about your experience at the ibis Istanbul Tuzla Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Horrible stay

トリップアドバイザーの評価 1.0/5

geirmagnel2014 ビジネス - トリップアドバイザー認証口コミ

Blanket full of holes, no air con! Late arrival 02:00. Offered to Changs room, same standard, no standard Will move to new hotel, horrible service. Please stay away from this hotel!. Still struggwling to sleep due to the stress this cause me

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Istanbul Tuzla Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mehmet OZTURE General Manager

Very good service

トリップアドバイザーの評価 5.0/5

Bechara C Solo travel - トリップアドバイザー認証口コミ

I stayed for a one long layover night in the hotel, it was an excellent experience, the staff is friendly the room was clean and the food was delicious! Well recommended! Its location on the other hand is a bit far where there is nothing walkable nearby, a taxi is a must.

Dear Guest, Thank you for your nice comment about our hotel! We are glad you enjoyed your stay. We would be happy to host you again in our hotel as soon as possible. Regards, Mehmet ÖZTÜRE General manager

unprofessional attitude

トリップアドバイザーの評価 1.0/5

Nikishoanrbb トリップアドバイザー認証口コミ

The receptionist guy said that dinner is at 18:30, people came for the dinner who will check out at 19 and he said, sorry the dinner is 19:30. It is unprofessional attitude as we were waiting for 1h for the dinner.Now we need to go to the airport being hungry!!!

Dear Guest, Thank you for taking the time to write a review about our hotel! Thanks to such criticisms, we can improve our service quality. While we wanted to offer the best accommodation service to our guests, it seems that we were not successful this time. If you give us a chance to regain your trust, we guarantee that we will do our best to provide you with the wonderful accommodation experiences that our other guests cannot give up. Regards, Mehmet ÖZTÜRE General manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 346 件のレビュー 6.4/10 客室
  • 888 件のレビュー 9.5/10 サービス
  • 452 件のレビュー 9.4/10 料理
  • 260 件のレビュー 7.8/10 清潔さ
  • 185 件のレビュー 9.3/10 朝食
  • 143 件のレビュー 2.9/10 快適さ
  • 73 件のレビュー 9.1/10 雰囲気

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