ibis Jeddah City Center

고객 평점 (ALL 평가) 4.4/5 846 리뷰

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호텔설명

호텔 추가 정보

  • Located in the central business district in Jeddah

  • Minutes away from Tahlia Street, Shopping, Historic Places

  • Surrounded by Business Hubs

  • Fully equipped GYM & outdoor swimming pool

  • Free High-speed Wi-Fi throughout the hotel

숙박

호텔 위치

ibis Jeddah City Center

P O Box 43356, Madinah Branch Road, Al Andalus
23326 JEDDAH
Saudi Arabia

GPS:21.552862, 39.173867

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  846 리뷰

TripAdvisor 평가  4.5/5  161 리뷰

2024으뜸 시설

Appalling Experience: Reservation Cancelled Without Justification

트립어드바이저 평점 1.0/5

Tamer H TripAdvisor 인증 리뷰

I had an incredibly disappointing experience with Ibis City Center, Jeddah, Saudi Arabia on December 17th 2024, and I feel obligated to share this with other travelers. I booked a room at this hotel under a flexible rate, guaranteed with my credit card, and informed the hotel in advance of my late arrival after an 8-hour flight. To my shock, I arrived at 1:00 AM after an 8 hours flight only to find that my reservation had been canceled without any reason or prior notice. Adding insult to injury, no one at the hotel answered the phone when I tried calling multiple times, both before and after my arrival. Left stranded in the middle of the night, I contacted the hotel chain's call center, who confirmed that the cancellation was unjustified. Even they were unable to get through to the hotel. Exhausted and frustrated, I was forced to book another hotel in the same chain at more than double the price. This process took over an hour, and I finally checked in at 2:30 AM, completely drained. The level of negligence and lack of communication from this hotel is appalling. Canceling a confirmed and guaranteed reservation without reason or providing any support is unacceptable for any hotel, let alone one belonging to a reputed chain. I would strongly advise against booking here unless you’re prepared for similar treatment. A hotel that cannot honor its commitments or provide basic customer service does not deserve any trust—or doing business with .

Cancellation of Reservation as you arrive your destination . Unreliable .

트립어드바이저 평점 1.0/5

wandermust2018 TripAdvisor 인증 리뷰

Ladies and Gents, this is the type of hotel that cancels on you while you are inflight and landing in Jeddah at night. I was shocked to receive a cancellation email and text message as I switched on my phone after being inflight for about 9 hours . No explanations. Nobody picking up the phone . Unreliable . A disaster .

Wonderful

트립어드바이저 평점 5.0/5

Amro S TripAdvisor 인증 리뷰

This is my third time here, and I would like to thank all the staff for their warm hospitality and cheerful spirit. I would especially like to mention the kind receptionist, Mr, Abdulrahman, and the bar guy Saeed. 🙏🏼 Thank you again guys 🤍🫰

Dear valued guest, We thank you very much and appreciate your wonderful comment and rating regarding your experience at the Ibis Jeddah City Center Hotel. It is always our pleasure to receive positive feedback. We will exchange comments with our team. We are confident that this rating will serve as encouragement to all our employees as we strive to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Hotel Management

Amazing experience

트립어드바이저 평점 5.0/5

Krinz6249 Solo travel - TripAdvisor 인증 리뷰

It was an amazing and delightful experience with hotel ibis jeddah. Employee like Mr. Ruman khan made my experience more comfortable and memorable. Thank you everyone for making this experience beautiful. People like Ruman (kind, generous, hardworking) are asset to the company.

Dear Krinz6249, We thank you very much and appreciate your wonderful comment and rating regarding your stay at the Ibis Jeddah City Center Hotel. It is always our pleasure to receive positive feedback. We will exchange comments with our team. We are confident that this rating will serve as encouragement to all our employees as we strive to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Amazing moment with ibis jeddha

트립어드바이저 평점 5.0/5

Owaish D TripAdvisor 인증 리뷰

It was an amazing experience with ibis jeddah, thanks to the entire team specially Mr. Ruman Khan who helped alot. He was helpful, professional, and Kind. Amazing hospitality and energetic staff. It was wow and memorable experience. Thank you ruman and everyone for the same. Be the same as you are.

Dear Owaishd, We thank you very much and appreciate your wonderful comment and rating regarding your stay at the Ibis Jeddah City Center Hotel. It is always our pleasure to receive positive feedback. We will exchange comments with our team. We are confident that this rating will serve as encouragement to all our employees as we strive to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 698 리뷰 9.1/10 위치
  • 1,268 리뷰 6.7/10 객실
  • 2,072 리뷰 9.2/10 서비스
  • 65 리뷰 9/10 인터넷 가격
  • 663 리뷰 8.4/10 청결도
  • 507 리뷰 9.1/10 레스토랑
  • 441 리뷰 9.2/10 조식
  • 364 리뷰 8.5/10 가격 대비 가치

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