Novotel Diyarbakir 5 yıldız

Tripadvisor puanı 4.5/5 415 görüş

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Novotel Diyarbakir - Image 2
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Açıklama

Otel ekstraları

  • Ücretsiz WiFi

  • Forum alışveriş merkezine yakın konumdadır

  • Sigara içilmeyen odalar

  • 24 saat güvenlik personeli

  • Özel kapalı otopark

Konaklama olanaklarımız

Otelin konumu

Novotel Diyarbakir

Elazig Bulvari 1.Cadde Mah., No:153/1 Yenisehir
21120 DIYARBAKIR
Türkiye

GPS:37.95686, 40.185559

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları

NOVIST RESTAURANT

The Novist Restaurant serves international dishes as well as Turkish specialities in an elegant environment.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

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Daha fazla bilgi edinin

TripAdvisor Derecesi  4.5/5  415 görüş

2024 mükemmeliyet sertifikası

Very good staff and management

Tripadvisor puanı 5.0/5

Explore06698931528 İş - TripAdvisor onaylı yorum

Clean and very welcoming General Manager is very much involved in everything. Always asked if everything was ok, if we needed something. The staff is very good. Everybody is doing their best. The housekeeper Hanife deserves special thanks. Always smiling and very good and fast at her job. Overall, it was a good stay and İ will definitely come back.

Dear tompA162IKM, As Novotel Diyarbakır family we are very happy to learn that you have enjoyed your stay at our establishment. Cleanliness is the key to a successful hotel, and one of our main focus points at all times. Your valuable insights will be shared with our team and we would be honored to have you stay at our hotel again. Best Regards, Novotel Diyarbakır General Manager

Excellent Stay— will be back

Tripadvisor puanı 5.0/5

110bahriyek TripAdvisor onaylı yorum

This is an excellent hotel with fantastic hospitality. It is across the road from a shopping mall, which is fantastic! It is very close to the unesco historic city centre. The food, spa facilities and extras (e.g pillow menu) were all superb!

Dear 110bahriyek, As Novotel Diyarbakır family we are very happy to learn that you have enjoyed your stay at our establishment. Your valuable insights will be shared with our team and we would be honored to have you stay at our hotel again. We are especially happy to learn that you have enjoyed our locally sourced food options. Best Regards, Novotel Diyarbakır General Manager

Excellent stay - will come again!

Tripadvisor puanı 5.0/5

Tom P TripAdvisor onaylı yorum

The manager and staff made us feel very welcome and were helpful, the room was clean and comfortable and the breakfast was excellent. The shopping centre next door to the hotel has lots of options for food and great shops. I will stay again on my next trip to Diyarbakir.

Dear tompA162IKM, As Novotel Diyarbakır family we are very happy to learn that you have enjoyed your stay at our establishment. Your valuable insights will be shared with our team and we would be honored to have you stay at our hotel again. Best Regards, Novotel Diyarbakır General Manager

Moderate quality in rooms, breakfast and spa

Tripadvisor puanı 3.0/5

NorthStar51438533647 İş - TripAdvisor onaylı yorum

Clean room, smiling people, prices are ok. Rooms are good enough comfort. Breakfast needs significant imrovement in variety and quality of food. Spa is low quality in rooms, musüc, noise, light. People are friendly. Bali massage girls are moderate quality. It is good to be open till midnight. No cafe or bar at the hotel to spend time outside the room. No alcohol policy is not good. I could not get wifi at the hotel. Phones are not connected to services of the hotel. You have to connect via reception.

Değerli Misafirimiz, Novotel Diyarbakır ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz.Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla, Novotel Diyarbakır Genel Müdür Fırat DEMİROK

we were kicked out of the hotel

Tripadvisor puanı 1.0/5

Ufkcnr TripAdvisor onaylı yorum

On November 14, 2023, at 10:30, we checked into Diyarbakır Novotel. I made the reservation via Heartist on November 1, 2023, with the reservation code MTHDJFSK. At the reception, I handed our IDs to Mr. Veysi and an unidentified lady with short yellow hair, as they tried to locate our reservation. Upon showing the reservation number, they found it but immediately informed us, "You cannot stay at this rate; there is a mistake." I explained that I booked through Heartist with a staff discount, mentioned my last-minute travel from Istanbul, but faced criticism. Despite my confirmed reservation, Mr. Veysi insisted they couldn't offer the room at that rate, stating, "Our hotel is private, and these are the rules." Requesting to speak to someone in charge, we were kept waiting in the lobby. After about half an hour, a person in their fifties, whom we assumed was the hotel's general manager, appeared. He expressed dissatisfaction on the phone, saying, "It would be better to stay for free, and they even got breakfast included." The humiliating situation continued, and after waiting a bit longer, Mr. Veysi called us, offering assistance but excluding breakfast. I declined, emphasizing that my reservation should include breakfast at the agreed-upon rate and objected to his offensive remarks. He claimed, "This is the owner's hotel; Accor is not concerned." Even after pointing out the Accor sign behind the reception, he remained dismissive. The short lady with blonde hair, whose presence was unclear, questioned if she would stay at Pullman Hotel in Istanbul for the same rate. Refraining from explaining the Heartist program again, I informed them of my intention to file a complaint with the Accor Group. Mr. Veysi added a new rule to the Heartist program, stating, "Only your family can stay; your girlfriend cannot," which I found absurd. I informed him of the incorrect procedures and my intention to complain to Accor. His response was dismissive, stating, "Complain wherever you want; I don't need to give you a room. Complain even in Dubai if you want." Yes, it seems they think the Accor headquarters is in Dubai :) Eventually, they returned our IDs, and we were abruptly ejected from the hotel where we had a reservation.

Değerli Misafirimiz, Novotel Diyarbakır ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz.Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla, Novotel Diyarbakır Genel Müdür Fırat DEMİROK

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 38 görüş 9/10 Konum
  • 48 görüş 7.4/10 Oda
  • 84 görüş 8.6/10 Hizmet
  • 57 görüş 8/10 Hijyen
  • 29 görüş 6.6/10 Kahvaltı
  • 10 görüş 10/10 Otel Ambiyansı

Hizmet sağlayıcı Trustyou

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