Novotel Pekanbaru 4 stars

Customer review rating (ALL Rating) 4.4/5 549 reviews

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Description

Hotel extras

Located in the Central Business District and surrounded by entertainment spots, the 150-rooms Novotel Pekanbaru features an All Day Dining restaurant, Lounge Bars, Swimming Pool, Fitness Centre, Spa, Function Rooms and Grand Ballroom.

Our accommodation(s)

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Hotel location

Novotel Pekanbaru

Jalan Riau No. 59
28154 Pekanbaru
Indonesia

GPS:0.535251, 101.428553

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

Non contractual photo

Our All Day Dining Restaurant has a modern open kitchen and offers International and local cuisine. Buffet and a la carte options are available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  549 reviews

TripAdvisor Rating  4.5/5  337 reviews

Certificate of excellence 2024

Great stay

TripAdvisor rating 4.0/5

JinjjaDaebakk TripAdvisor review

We stayed here for 2 nights. Our room was clean and spacious, we stayed on the 15th floor and had a good view of the city. Breakfast variety is satisfactory. The hotel is right beside a mall and many eateries so location is very good. I would stay here again.

Good

TripAdvisor rating 4.0/5

Fitria F TripAdvisor review

The hotel is clean. The room is clean too. And the staff heplfull. Thank you mba Anisa to process check in to fast and offering me to make membership because I often stay at this hotel... I will be back to this hotel soon. Keep your hospitality ..

Well located and next to shopping mall

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Overall was good and was next to shopping mall. Kudos to front desk who allowed complimentary late check out as we had late night flight. But only con is that there was a lot of ants in the toilet.

Good stay, bad experience during check in

Customer review rating 1.5/5

Albert Business - Confirmed reviews ALL

Super long process during check in, flexible rate booking on apps, i have entry my credit card on the apps but still takes long time. Reception cannot change reservation when i want to early check out (1 day earlier), ask me to cancel reservation in the apps (which subject to get penalty) and reorder via receptionist.

Good stay

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Good service

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Other web-users rate our hotel

  • 149 reviews 9.8/10 Location
  • 265 reviews 7.4/10 Room
  • 255 reviews 8.6/10 Service
  • 13 reviews 4.9/10 WiFi
  • 132 reviews 7.1/10 Cleanliness
  • 110 reviews 9/10 Breakfast
  • 86 reviews 6.4/10 Amenities
  • 28 reviews 5.5/10 Value

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