Novotel Pekanbaru

Novotel Pekanbaru 4 stars

Customer review rating (ALL Rating) 4.4/5 198 reviews

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Hotel extras

Located in the Central Business District and surrounded by entertainment spots, the 150-rooms Novotel Pekanbaru features an All Day Dining restaurant, Lounge Bars, Swimming Pool, Fitness Centre, Spa, Function Rooms and Grand Ballroom.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Pekanbaru

JALAN RIAU NO. 59
28154 PEKANBARU
Indonesia

GPS:0.535251, 101.428553

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

FOOD EXCHANGE Non contractual photo

Our All Day Dining Restaurant has a modern open kitchen and offers International and local cuisine. Buffet and a la carte options are available.

Our accommodation(s)

Our modern, comfortable rooms feature amenities such as key card lock, electronic safety box, WiFi access, 40" LED TV, satellite TV channels, hair dryer, rain shower, IDD telephone line, minibar and coffee and tea making facilities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  198 reviews

TripAdvisor Rating  4.0/5  290 reviews

A very pleasant stay.

Customer review rating 4.5/5

Syed M. Z. Business - Confirmed reviews ALL

Ms. Okta handled the Accor member in very professional way and cater the needs very smartly.

Good Stay, Nice Room

Customer review rating 4.5/5

Sd Business - Confirmed reviews ALL

Friendly receptionist officer

Dear Sunar D., We very much appreciate your comments regarding your stay at the Novotel Pekanbaru. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sentot Lasiyanto General Manager

Great place to stay at Pekanbaru

Customer review rating 4.5/5

Sasikumar Business - Confirmed reviews ALL

This trip was extraordinary with the personal attention by everyone at Novotel Pekanbaru. Great job by the team.

Dear Sasikumar R., We very much appreciate your comments regarding your stay at the Novotel Pekanbaru. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sentot Lasiyanto General Manager

Good stay

Customer review rating 4.0/5

Theo S. Business - Confirmed reviews ALL

Though I just stayed one night but I have good experience. The staffs are very helpful and friendly. One thing to be improved is that the hot water. It was sometime way too hot and suddenly became cold. Don't know what happened as I didn't touch anything.

Dear Theo S., We very much appreciate your comments regarding your stay at the Novotel Pekanbaru. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sentot Lasiyanto General Manager

Friendly

Customer review rating 4.5/5

W. Friends - Confirmed reviews ALL

Very well support and helpfull

Dear W. Warsi, We very much appreciate your comments regarding your stay at the Novotel Pekanbaru. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sentot Lasiyanto General Manager

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Other web-users rate our hotel

  • 70 reviews 9.1/10 Location
  • 169 reviews 8.3/10 Room
  • 177 reviews 8.7/10 Service
  • 6 reviews 8.3/10 WiFi
  • 114 reviews 8.5/10 Food
  • 107 reviews 8.9/10 Cleanliness
  • 66 reviews 8.6/10 Breakfast
  • 32 reviews 9.3/10 Vibe

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