โซฟิเทล สิงคโปร์ เซ็นโตซ่า รีสอร์ท แอนด์ สปา

ข้อความข้อมูล

โซฟิเทล สิงคโปร์ เซ็นโตซ่า รีสอร์ท แอนด์ สปา 5 ดาว

คะแนนจาก Tripadvisor 4.5/5 รีวิว 4,562 รายการ

โรงแรมที่ผ่านการรับรองจาก ALLSAFE

โซฟิเทล สิงคโปร์ เซ็นโตซ่า รีสอร์ท แอนด์ สปา
ดูแผนที่

รายละเอียด

ความพิเศษของโรงแรม

  • สถานที่สงบท่ามกลางป่าเขียวขจีและวิวทะเลพาโนรามา

  • อาหารรสเด็ดช่วยกระตุ้นความอยากรับประทานอาหาร

  • SoSPA ที่ได้รับรางวัลมากมายมาพร้อมสวนสปากลางแจ้งอันกว้างขวาง

  • เอาใจลูกๆ ของคุณด้วยมื้ออาหารและกิจกรรมแสนสนุกด้วยแพ็คเกจ MyKids

  • ผ่อนคลายไปกับประสบการณ์เครื่องดื่มที่ไม่เหมือนใครด้วยแพคเกจ MyGlass

ที่พักของเรา

ห้องพักอันมีชีวิตชีวาของ Sofitel Sentosa ได้รับแรงบันดาลใจจาก Jardin du Luxembourg และผสานเข้ากับองค์ประกอบทางธรรมชาติ เพื่อการพักผ่อนใกล้บ้านและการผ่อนคลายที่คืนความกระปรี้กระเปร่า การผสมผสานสไตล์ฝรั่งเศสที่รวมเข้ากับเทคโนโลยีใหม่ล่าสุด และมีความเป็นหนึ่งเดียวกันอย่างลงตัวในแต่ละห้อง

สถานที่ตั้งโรงแรม

โซฟิเทล สิงคโปร์ เซ็นโตซ่า รีสอร์ท แอนด์ สปา

2 Bukit Manis Road, Sentosa
099891 สิงคโปร์
สิงคโปร์

แฟ็กซ์: +65 6275 0228

  • MRT - CIRCLE LINE:  Circle Line CC29 HarbourFront Station

  • MRT - NORTH EAST LINE:  North East Line NE1 HarbourFront Station

  • ทางเครื่องบิน

    CHANGI AIRPORT ที่ 26 กม. / 16.16 ไมล์

  • ทางเครื่องบิน

    CHANGI AIRPORT ที่ 26 กม. / 16.16 ไมล์ - รถชัทเทิลบัส ค่าบริการ

พิกัด:1.24517, 103.827905

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

สรุป
ในสถานที่
  • สระว่ายน้ำ
  • ที่จอดรถ
  • รถรับส่ง
  • ร้านอาหาร
  • โรงแรมที่ผู้ใช้รถเข็นสามารถเข้าถึงได้
  • บริการให้ความสะดวกสบาย
  • เครื่องปรับอากาศ
  • Wi-Fi
  • อาหารเช้า
  • บาร์
  • ห้องประชุม

รีวิวจากแขกผู้เข้าพักที่
โซฟิเทล สิงคโปร์ เซ็นโตซ่า รีสอร์ท แอนด์ สปา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน TripAdvisor  4.5/5  รีวิว 4,562 รายการ

Certificate of excellence ปี 2022

Disappointed stay

คะแนนจาก Tripadvisor 3.0/5

Gloria G รีวิวที่ได้รับการรับรองจาก TripAdvisor

For a 5 star hotel, contour pillows or memory foam pillows should be available upon request as this really affects the sleep. The foam pillows given need to be replaced as they have a smell. the support was not good and resulted in a neck ache in the morning. In addition, i waited more than 10 minutes for my cake at the reception which was the redemption of my birthday cake. Poor communication and follow up.

Excellent Resort Hotel

คะแนนจาก Tripadvisor 5.0/5

JChew27 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Excellent customer services and most staff are friendly and efficient. Came across service staff Vin who was very helpful and he understood our needs well. With his care and help, he had made our stay a very pleasant one indeed. Looking forward for our next visit to the resort.

Bonjour JChew27, Tropical Greetings from Sofitel Singapore Sentosa! Thank you so much for your much-appreciated rating for us! On behalf of the entire team, thank you so much for honouring us with your trust to create Magnifique moments during your stay. Your gracious feedback has been shared with our entire team, especially Vin. He is certainly delighted for having been given the opportunity of creating everlasting memories that you can cherish. Thank you once again for your review. My team and I certainly look forward to welcoming you back to Sofitel Sentosa and creating for Magnifique memories! Sincerely, Piotr Kupiec General Manager

Beautiful Rustic Resort

คะแนนจาก Tripadvisor 4.0/5

Roystontoh รีวิวที่ได้รับการรับรองจาก TripAdvisor

Love the Rustic laid back resort with friendly staff. Though the Hotel is old it is well kept. The proximity to the lovely Tanjong & Palawan Beach is a plus point. However the Food is TOTALLY disappointing

Staycation at Sofitel

คะแนนจาก Tripadvisor 2.0/5

Kailing S รีวิวที่ได้รับการรับรองจาก TripAdvisor

The room is ok although there’s clear signs of age. The sink table top is flooded with water due to leak. The biggest disappointment is service - across reception to poil, restaurant etc. it’s very difficult to get their attention. and when you got their attention, their reply was curd, short and disinterested. Kids playroom was not manned (lights off) despite advance booking. Overall below par for 5-star standards.

Bonjour Kailing S, We very much appreciate your comments regarding your stay at the Sofitel Singapore Sentosa Resort & Spa. It is always a pleasure to receive a feedback, and my sincere apology that you have few experience did not meet your standards and I will surely share your comments with our team for their immediate action. I am sure that this feedback will positively and serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Piotr Kupiec General Manager

Resort -type hotel stay

คะแนนจาก Tripadvisor 3.0/5

Agnes T รีวิวที่ได้รับการรับรองจาก TripAdvisor

The surrounding environment is quiet and not very convenient to access to other place of interest like Universal Studio or beaches or other restaurants located outside of the hotel. Need more clearer directions of where to take transport to access to other place in Sentosa. As there are few blocks of 5 storey blocks surrounding together so if the weather is cooling, it is not so humid. if the weather is warm or hot or no wind, you can feel the warm air while walking along the pathways or take your drinks in an open bar area.

Should have been better

คะแนนจาก Tripadvisor 3.0/5

PatsynFamily รีวิวที่ได้รับการรับรองจาก TripAdvisor

The television is not smart TV. No YouTube or Netflix channel. The checkin front desk receptionist are not very friendly especially towards local. They have to be mindful that it is the local that brings in the income during this border control period. The area behind the TV was filthy and extremely dusty. The bathrobes were frayed. The bedsheet were dusty, and I found a bug on the bed. The only saving grace was the spaciousness of the room and the staff at LeBar. They were friendly, welcoming and hospitable, especially Chris.

Bonjour PatsynFamily, Thank you for taking the time to tell us about your experience at the Sofitel Singapore Sentosa Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Piotr Kupiec General Manager

Disappointing staycation

คะแนนจาก Tripadvisor 2.0/5

wendyteogc รีวิวที่ได้รับการรับรองจาก TripAdvisor

We booked a Prestige Family suite and luxury room for our family staycation. Unfortunately the Prestige family suite has no view at the suite. We feel cooped up and disappointed as the photos in Sofitel website has misrepresented the suite. My husband was so upset he wanted to go back and the rest of family members have to pacify him. Nonetheless the vacation was ruined.

Staycation.

คะแนนจาก Tripadvisor 4.0/5

hidayahshahir รีวิวที่ได้รับการรับรองจาก TripAdvisor

Booked a 3D2N stay recently and everything went well except for the check in. The check in timing was at 3pm, however there are only 2 counter and the check in was quite slow. Overall, i had an amazing stay here and definitely will come again.

staycation

คะแนนจาก Tripadvisor 4.0/5

yeowwanchua รีวิวที่ได้รับการรับรองจาก TripAdvisor

my stay was made even more fun with the polite and friendly staff at Sofitel Sentosa. From my check in to my dining in experience, my family and I felt the warm welcome. An experience we do not get from big hotels. Special mention to Sudip, Fish and Nicholas for their wonderful service!

Comfortable and luxury

คะแนนจาก Tripadvisor 5.0/5

jas168yw รีวิวที่ได้รับการรับรองจาก TripAdvisor

Room clean and confort. Services provided by hotel staff overall satisfactory. Breakfast at Kwee zeen nice environment. Food have more variety to choose. Welcome drink is good and nice ambiance. Bus service to USS not far and convenience.

Another Comfortable Stay

คะแนนจาก Tripadvisor 5.0/5

PearlySim ธุรกิจ - รีวิวที่ได้รับการรับรองจาก TripAdvisor

This is my 10th stay at the Resort. Comfortable and gives me good setting for my video conference meetings as well. It'd be great if the HDMI ports are working and that the TV could be used as an extended monitor. However, the TV setting were set to disallow that. That is a likely area for improvement. Other than that, all's good.

Happy Halloween

คะแนนจาก Tripadvisor 5.0/5

KKChia รีวิวที่ได้รับการรับรองจาก TripAdvisor

My wife and I were so happy to take a break to join in the Halloween VIP Experience at Universal Studio in Singapore. So our first choice resort to put up during the weekend definitely is Sofitel of Sentosa. Because of the greenery and quiet environment. Also another key reason was the Resort Team will always warmth and friendly. Thank you so much for your excellent services that made us felt like ‘Home’ every times. Front/PR: Farah, Kelly, Indra Concierge: Aaron, Hafiz, Rahman, Steven Cliff: Andy, Mani, Chef Jeremy, Julianne, Mildra, Agnes, Scarlett, Tasha, Jason, Joshua, Bee Lan, Timothy, Kelly Pool: Edill, Marcus, Jing Wei(Lifeguard) Kwee: Suman, Shane, Kour, Jia Hui Gym: Johari. Housekeeping: Lu Chau

Restful though itchy

คะแนนจาก Tripadvisor 4.0/5

zhuoyann รีวิวที่ได้รับการรับรองจาก TripAdvisor

Sofa on which my boy slept on was likely having some Bugs or dust mites in room 452 We otherwise enjoyed our stay Food was good Swim pool was lovely Drinks were great at Lebar Food was yummy Except noodles we had should have some cut chilli or sambal and lime to make it better and tastier Appreciate May care and attention fr Lebar . Fish spa was the highlight for the kids Late checkout was a bonus Parking was free so that’s great too Didn’t go anywhere cos the hotel was just too comfy to head anywhere else

No notice of renovation

คะแนนจาก Tripadvisor 2.0/5

kokotong41 รีวิวที่ได้รับการรับรองจาก TripAdvisor

I booked this hotel by my husband's recommendation because he is the member of this hotel. It was such a disappointment! There was some construction work outside my window (room no. 449 ). It was quite noisy throughout the entire day so we couldn't rest well! We wanted to book a staycation at Duo Residences hotel ($246+) or Orchard hotel ($336+) in the beginning but unlike your hotel, those 2 places dutifully informed us that they had ongoing construction work. These 2 hotels' prices were much lower as their hotel management had provided guests with the renovation work time schedule. However, my husband and I were looking for quality service and a relaxing & comfortable environment so we decided on Sofitel to enjoy the quiet resort-style holiday with the price at $600+ per night. But our holiday mood was destroyed by this renovation work! The worst experience was that the worker was walking by my room window which made me feel that there was no privacy at all. This hotel package comes with a 2 course lunch so we had lunch at the cafe after we arrived and settled down. Although we were only able to order from the "menu entitlement", the main courses had such small portions.......my hubby and I had to ask for more bread to fill up our stomachs. Luckily, dinner of 3 courses were served via a buffet style so more food could be requested. The corridor was not safe as the monkey poo was discovered on the flooring everywhere (in the late afternoon)! I had to alert 4 couples who tried to walk across the corridor! I have informed one of the staffs to take action to clean it up asap because I noticed that there were a few couples with pregnant wives. Last but not least, the hangers provided in the wardrobe were not practical as they have jagged designs on the bottom that tore my favourite Shawl! So sad!

Not that impressive anymore

คะแนนจาก Tripadvisor 3.0/5

joannelim30 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Exterior of the compound still looks good but not or the room interior. Looks a little rundown. The check-in was rather slow. I took almost 45mins to get my check-in done and there was long queue behind me. The food and service from The Cliff was good. Had an enjoyable dinner. So Spa was kind of disappointing as the facilities were not well maintained, looks so rundown. The services provided was bad. It was so much different from my last visit years ago. There wasn’t very clear instruction given what I should do moving from place to place. The massage was the only thing is good.

Poor sound insulation and weak wifi

คะแนนจาก Tripadvisor 2.0/5

lawteacher80 ธุรกิจ - รีวิวที่ได้รับการรับรองจาก TripAdvisor

No pre-arrival call or email on check-in time. Poor sound insulation in the rooms. Noise permeates easily and guests were made to use a free WiFi channel which raises questions on data security and connectivity strength.

Staycation at Sofitel Sentosa

คะแนนจาก Tripadvisor 4.0/5

JennyH1867 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Good customer service, nice room and ambience, make you feel like you are at an oversea vacation. As the resort is located far in, and due to insufficient time, unable to explore sentosa.... should stay for 2 days instead. Overall a restful staycation and warm services.

good vibe

คะแนนจาก Tripadvisor 3.0/5

GinnoY รีวิวที่ได้รับการรับรองจาก TripAdvisor

our room needs a little refurbishing: smells a little musky; the door slams hard and loud. bad view from my room - overlooks a construction yard. the pool and landscaping in general is nice; with many birds sighted in the compound, including peacocks, hornbills and cockatoos. nice sunset and sea view from the restaurant.

Worst stay; my first and last stay at sofitel sentosa.

คะแนนจาก Tripadvisor 1.0/5

Yiqinpanda Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

1: air-condition was leaking water 2: TV no signal 3: found a used needle on the room floor 4: bathroom tiles on the floor were dropping out and cut our feet We ve called the hotel staff to solve the problems for TV signal and air-condition leakage but needle on the floor and tiles in the bathroom were dropping out ? What if our feet get Injured? Apparently my husband stepped on the needle on the floor but luckily no injuries happen, but estimated 20 pieces of 2cm x 2cm tiles kept dropping out from the bathroom floor when we were showering every time . The tiles edges were sharp and cutting our feet.

average

คะแนนจาก Tripadvisor 3.0/5

yagen2021 รีวิวที่ได้รับการรับรองจาก TripAdvisor

poor maintenance , old place . not value for money. food average . Spa very poor . Staff very nice. Gym very dirty . at the end the name is Sofitel , the property is Novatel . you should take care on air conditions , bathroom and showers renovation

รีวิว 20 ล่าสุดของเรา

ในฐานะที่เป็นพันธมิตรกับ  TripAdvisor