Mercure Riga Centre 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.1/5 658 görüş

En iyi fiyat
garantisi
Mercure Riga Centre - Image 1
Mercure Riga Centre - Image 2
Mercure Riga Centre - Image 3
Mercure Riga Centre - Image 4
Elizabetes 101, LV-1050 RIGA, Letonya

Açıklama

Otel ekstraları

  • Free Wi-Fi

  • Pets friendly

  • Conference Facilities

  • Central location

  • Parking in a front of the hotel

Konaklama olanaklarımız

Otelin konumu

Mercure Riga Centre

Elizabetes 101
LV-1050 RIGA
Letonya

GPS:56.947592, 24.123197

Telefon
Faks +371 67 869 901

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Servis aracı
  • Tekerlekli sandalye ile girişe uygun
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

BAR

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.1/5  658 görüş

TripAdvisor Derecesi  4.1/5  1.003 görüş

Didnt get the room category we booked. Compensation was a insult

Tripadvisor puanı 2.0/5

torbernhards TripAdvisor onaylı yorum

So, we booked a Junior Suite through Accor.com. Checked into the hotel, arrived the room, and understood quickly that this was not a junior suite. Talked with the lobby about it, and they confirmed that we didnt got what we booked. They compensated us with 2 cans of Pepsi Cola, and free access to the SPA. Sounds like a decent compensation, huh? Well, that "Spa" can hardly be named a SPA. The only jacuzzi there was cold! We left, and told the lobby that we didnt accept the compensation. The polite receptionist told that she would tell the hotel manager. By the time we checked out, no copensation was given. Very disappointing. The room itself was rather nice and comfortable. The included breakfast was a sad story. 4 stars? Maybe, with better breakfast, SPA and service level. Right now I rate it as a good 3 star hotel. There are better options in Riga for the same price.

Good location with average hotel facilities

Tripadvisor puanı 3.0/5

Savakis S TripAdvisor onaylı yorum

Hotel lacked of facilities. We had to leave our suitcases in a meeting room, not secured, as the lockable luggage facility room was overfilled, because it’s too small. Sunday at the breakfast buffet, could not cater for the guest. Heavily lack of food and beverages. Cups, cutlery, plates were not existent, as they eventually provided us with paper cups for drinks. Understaffed in providing a positive guest experienced and to be able to manage and cope for such a high demand during peak breakfast period. Only positive note is the location of the hotel.

NOT A 4 STAR

Tripadvisor puanı 2.0/5

Go58480347460 TripAdvisor onaylı yorum

Very poor hotel, not up to standards of Accor/Mercure. The hotel itself is in good location that is about it that is good. Rooms are too hot and air would not work ask for this to be fixed and advised it would’ve switched on it never did called again and advised it cannot be changed. The beds are so small we had a twin room and the beds was like a child’s bed. Breakfast is a complete disaster I can’t tell how it was as the queue was out the door and you could not get seated. Music being played from the down stairs bar into the early hours and you could hear the bass from the 7th floor. Bar for guest closed early on private party being served.. Avoid hotel if you can!!

Convenient location

Tripadvisor puanı 3.0/5

Shaz S TripAdvisor onaylı yorum

We got an upgrade as our booking was misplaced but the only upgrade was the size of the room. We had a bar fridge which we couldn’t use as it was locked! Never come across this before but apparently it’s a European thing…depends on what rate you pay. Hot water took a long time to come in the shower. Bed was hard. Coffee table leg was broken so unusable. We asked for another doona and pillow which arrived eventually but without covers on either. Hotel is conveniently located right next to a major shopping precinct so lots of eating options.

No Guest Facilities is disappointing

Tripadvisor puanı 2.0/5

ChrisH592 TripAdvisor onaylı yorum

The hotel was well positioned and the room was good . What let it down was the lack of other facilities , the hotel lobby bar is not open Sunday and Monday ( I was there Sunday and Monday ) for some reason which for such a large hotel was strange , no explanation offered . No where at the hotel to get a coffee or tea, no where to get any food . No room service and the mini bar in the room is locked up so can't be used , so not sure why there are mini bar lists in the room. I witnessed a guest check in late in the evening and asked about the bar and room services or restaurant to be told they couldn't get a drink or any food as they were not available today. Overall the hotel is good standard but the basic hotel facilities are not offered as you would expect for such a large hotel chain. When asked about these the staff on reception don't seem to care too much about the lack of customer facilities either.

Dear Chris, Thank you for sharing your experience with us. We appreciate your kind words regarding our location and room quality. We sincerely regret any inconvenience caused by the temporary closure of our lobby bar and kitchen on Sundays and Mondays. Please note that our Reception team is always happy to suggest alternative options for food and beverages. Directly opposite the hotel, across the street, there is a shopping center with a grocery store, numerous cafés, and restaurants. Additionally, our staff can assist with ordering food delivery to your room at any time. Regarding the minibar you can always request at Reception to have it unlocked for your use. We truly value your feedback, as it helps us improve our services, and we hope to have the opportunity to welcome you back and provide a more seamless experience. Best regards, Santana Baitīte Front Office Manager Mercure Riga Centre Hotel

ile iş birliği içinde TripAdvisor

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