Mercure Рига Центр 4 звезды

Dear Anna K., Thank you for choosing our Mercure Riga Centre hotel! We also like to thank you for taking your time off to writing your experience during your stay in our hotel. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. It is a pleasure for us that our guests enjoyed our hotel’s breakfast beverages, we are glad to announce that we take great pride in providing our guests with the utmost highest beverage qualities, as well as enduring a wide choice of beverages so that our guests can enjoy their desired meals as highly as possible. It is a glad to hear for us that our guests enjoyed our staff's professionalism, as we take great pride in providing our guests with the utmost professional attitude and service quality since it's our main pursuit to ensure our guests receive as highest service quality possible. We see that you enjoyed our hotel’s hygiene quality, as we take great pride in announcing that our hotel follows strict service product hygiene qualities control inspection ensuring that our guests receive the highest satisfaction regarding the product's level of quality we present towards our guests. At Mercure Riga Centre hotel, we strive to provide a superior service experience for every customer and it is a pleasure for us to provide our guests they the best possibility for comfortable rest and productive work. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again soon. Sincerely, Ramona Samoilova Front Office Manager Mercure Riga Centre

Dear Viktoriia K., Thank you for choosing our Mercure Riga Centre hotel! We also like to thank you for taking your time off to writing your experience during your stay in our hotel. At Mercure Riga Centre hotel, we strive to provide a superior service experience for every customer and it is a pleasure for us to provide our guests they the best possibility for comfortable rest and productive work. You commented that you liked our breakfast and It is a pleasure for us that our guests enjoyed our hotel’s breakfast beverages, we are glad to announce that we take great pride in providing our guests with the utmost highest beverage qualities, as well as enduring a wide choice of beverages so that our guests can enjoy their desired meals as highly as possible. Also it is a pleasure for us that you enjoyed our room facilities and we are pleased to announce that we take great care of room facilities as our main goal is to ensure our guests receive the highest room quality services. Regarding the parking: We are very sorry to hear that we disappointed you with parking, we apologize. All additional costs can be found in the "Facility" section of the hotel information. It is a pleasure for us to provide our guests the possibility to park a car in a front of the hotel in the city center! It is available 24 h in a day and a reservation is not needed. Your feedback is very important to us and I wish to assure you that we take all comments seriously. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again soon. Sincerely, Ramona Samoilova Front Office Manager Mercure Riga Centre

Dear Guest, Thank you for taking the time to complete a survey following your recent stay at Mercure Riga Centre hotel. It is a pleasure for us that you enjoyed our room facilities and we are pleased to announce that we take great care of room facilities as our main goal is to ensure our guests receive the highest room quality services. We see that you enjoyed our hotel’s hygiene quality, as we take great pride in announcing that our hotel follows strict service product hygiene qualities control inspection ensuring that our guests receive the highest satisfaction regarding the product's level of quality we present towards our guests. It is a pleasure for us that our guests enjoyed our hotel’s breakfast beverages, we are glad to announce that we take great pride in providing our guests with the utmost highest beverage qualities, as well as enduring a wide choice of beverages so that our guests can enjoy their desired meals as highly as possible. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again in the near future. Best regards, Jelizaveta Konko Front Office Manager

Dear Alona K., We very much appreciate your comments regarding your stay at the Mercure Riga Centre. We would like to thank you for all the positive comments about our property - we are glad that you liked the hotel and our services and found our location suited to your needs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jelizaveta Konko Front Office Manager

Dear Guest, Thank you for choosing our Mercure Riga Centre hotel! We also like to thank you for taking your time off to writing your experience during your stay in our hotel. We see that you enjoyed our hotel’s location, and we are proud to say that we have ensured the hotel is positioned as close to the city center as possible so that our hotel guests can easily access the main tourist attraction points as well to quickly get to the airport and other international transport hotspots. Thank you for your attention to bathroom accessories, it is very important for us that our guests are satisfied with them! Regarding the trash bin, each room has a trash bin in the bathroom and in the worktop room. We are very sorry that you had such an oversight in your room, our guests can always contact the reception regarding any request and we will do our best to satisfy the needs. Thank you very much for letting us know about your breakfast experience, we will take your comments and provide training to our staff. Once again on behalf of the entire Mercure Riga Centre Hotel, we apologize for the inconvenience you met during your stay in our hotel. On behalf of the entire Mercure Riga Centre Hotel team, we wish you a great day! Best Regards, Jelizaveta Konko Front Office Manager Mercure Riga Centre Hotel