Mercure Рига Центр 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.1/5 Отзывов: 656

Гарантия
лучшей цены
Mercure Рига Центр - Image 1
Mercure Рига Центр - Image 2
Mercure Рига Центр - Image 3
Mercure Рига Центр - Image 4
Elizabetes 101, LV-1050 РИГА, Латвия

Описание

Особенности отеля

  • Бесплатный WIFI

  • Допускается размещение с домашними животными

  • Инфраструктура для проведения деловых мероприятий

  • Расположение в центре города

  • Парковка перед отелем

Наши номера

Расположение отеля

Mercure Рига Центр

Elizabetes 101
LV-1050 РИГА
Латвия

GPS:56.947592, 24.123197

Телефон
Факс +371 67 869 901

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Трансфер
  • Доступ на инвалидном кресле
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

BAR

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.1/5  Отзывов: 656

Рейтинг TripAdvisor  4.1/5  Отзывов: 1 001

Convenient location

Примечание: Tripadvisor 3.0/5

Shaz S Реальные отзывы TripAdvisor

We got an upgrade as our booking was misplaced but the only upgrade was the size of the room. We had a bar fridge which we couldn’t use as it was locked! Never come across this before but apparently it’s a European thing…depends on what rate you pay. Hot water took a long time to come in the shower. Bed was hard. Coffee table leg was broken so unusable. We asked for another doona and pillow which arrived eventually but without covers on either. Hotel is conveniently located right next to a major shopping precinct so lots of eating options.

Примечание: отзывы клиентов 3.0/5

Elena B. Индивидуальные путешественники - Проверенные отзывы - ALL

В отеле что то с отоплением. В номере было очень холодно. Принесли батарею электрическую в номер. Но и с ней было слишком свежо. Сервис в ресторане на завтраке оставляет желать лучшего. Официанты позволяют себе хихикать, нецензурно выражаться и почти не убирать со столов. Иногда их просто нет совсем. Уборка на 3. Хорошо работает только ресепшен.

Dear Guest, Thank you very much for taking the time to share your detailed feedback. We truly appreciate your loyalty as an ALL Platinum member and are grateful for your continued trust in our brand. We are very sorry to hear that your room was too cold during your stay, despite the additional electric heater. Please accept our apologies for any discomfort this caused. Your comments regarding breakfast service and housekeeping are also noted with great concern. This is certainly not the standard we strive to offer, and we will be addressing these issues with our restaurant and housekeeping teams to ensure improvements are made immediately. We are, however, glad to hear that our reception team met your expectations and provided a positive experience during check-in and throughout your stay. Your feedback is invaluable in helping us enhance our services, and we hope to have the opportunity to welcome you back in the future and provide the warm, comfortable, and professional experience. Kind regards, Yana Moskvicheva Front Office Manager Mercure Riga Centre Hotel

No Guest Facilities is disappointing

Примечание: Tripadvisor 2.0/5

ChrisH592 Реальные отзывы TripAdvisor

The hotel was well positioned and the room was good . What let it down was the lack of other facilities , the hotel lobby bar is not open Sunday and Monday ( I was there Sunday and Monday ) for some reason which for such a large hotel was strange , no explanation offered . No where at the hotel to get a coffee or tea, no where to get any food . No room service and the mini bar in the room is locked up so can't be used , so not sure why there are mini bar lists in the room. I witnessed a guest check in late in the evening and asked about the bar and room services or restaurant to be told they couldn't get a drink or any food as they were not available today. Overall the hotel is good standard but the basic hotel facilities are not offered as you would expect for such a large hotel chain. When asked about these the staff on reception don't seem to care too much about the lack of customer facilities either.

Dear Chris, Thank you for sharing your experience with us. We appreciate your kind words regarding our location and room quality. We sincerely regret any inconvenience caused by the temporary closure of our lobby bar and kitchen on Sundays and Mondays. Please note that our Reception team is always happy to suggest alternative options for food and beverages. Directly opposite the hotel, across the street, there is a shopping center with a grocery store, numerous cafés, and restaurants. Additionally, our staff can assist with ordering food delivery to your room at any time. Regarding the minibar you can always request at Reception to have it unlocked for your use. We truly value your feedback, as it helps us improve our services, and we hope to have the opportunity to welcome you back and provide a more seamless experience. Best regards, Santana Baitīte Front Office Manager Mercure Riga Centre Hotel

Примечание: отзывы клиентов 4.0/5

Deniss K. Пары - Проверенные отзывы - ALL

В номере было холодно

Dear Deniss, Thank you for taking the time to share your feedback. We are glad to hear you enjoyed our convenient location, tasty breakfast, and the cleanliness of your room. We are sorry to learn that the room was cold during your stay. Please accept our apologies for the inconvenience — we’ll make sure to check and improve the room heating to ensure greater comfort next time. We hope to welcome you back soon for an even better experience! Best regards, Santana Baitīte Front Office Manager Mercure Riga Centre Hotel

Great location, hotel is ok

Примечание: Tripadvisor 3.0/5

Chris9010 Couples - Реальные отзывы TripAdvisor

Rooms are spacious, some what dated and need an update. The bathrooms are very basic. Lobby bar was ok, there was a lovely outside area but it was left full of cigarettes and rubbish wasn’t cleaned for days which really let it down. The corridors smell quite bad, staff were average mostly on their phones didn’t really pay much attention at the bar or on reception. Stay was ok but wouldn’t stay here again.

Dear Chris, Thank you for sharing your feedback. We are pleased that you appreciated our convenient location and the spacious rooms. Your observations regarding service and facilities have been noted and will be reviewed with our team. We value your input and hope to have the chance to welcome you again under improved circumstances. Kind regards, Santana Baitīte Front Office Manager Mercure Riga Centre Hotel

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 984 Отзывов 9.5/10 Расположение
  • 1 241 Отзывов 7.1/10 Номер
  • 892 Отзывов 7.2/10 Сервис
  • 33 Отзывов 7.7/10 Интернет
  • 922 Отзывов 7.1/10 Завтрак
  • 700 Отзывов 7.3/10 Комфорт
  • 504 Отзывов 7.2/10 Чистота
  • 329 Отзывов 5.3/10 Еда

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