Mercure Riga Centro 4 estrelas

Nota clientes Avis (Classificação ALL) 4.2/5 775 comentários

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Descrição

Extras do hotel

  • WIFI gratuito

  • O hotel aceita animais de estimação

  • Instalações para conferências

  • Localização central

  • Estacionamento em frente ao hotel

As nossas opções de alojamento

Reservar este hotel

Localização do hotel

Mercure Riga Centro

Elizabetes 101
LV-1050 RIGA
Letônia

GPS:56.947592, 24.123197

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Transporte de ligação
  • Acesso para cadeiras de rodas
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

BAR

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.2/5  775 comentários

Classificação do TripAdvisor  4.1/5  990 comentários

Excelente localização

Nota clientes Avis 5.0/5

Andre T. Casais - Comentários confirmados de ALL

DearAndre, Thank you for your positive feedback! We are pleased to hear that you appreciated the convenient location of our hotel, with easy access to the train and bus stations. It\'s also great to know that you enjoyed our rooms and breakfast. We strive to provide excellent service and comfort for our guests, and your comments are truly encouraging. We look forward to the opportunity to welcome you again in the future. Kind regards, Santana Baitīte Front Office Manager Mercure Riga Centre Hotel

Avoid that terrible and russian speaking place, learn some English please, clean up the rooms, uncomfortable smell in wc

Nota Tripadvisor 1.0/5

Ruslanas K Avaliação com certificação TripAdvisor

Dear Ruslanas, Thank you for your feedback. We are truly sorry to hear that your experience did not meet expectations. At Mercure Riga Centre Hotel, we strive to provide a welcoming and professional environment for all our guests, regardless of nationality or language. Our team members speak multiple languages, including English, to assist all visitors as effectively as possible. Regarding the deposit, it is a standard hotel procedure, clearly stated in the "Hotel Important Information" section on all booking platforms. It is fully refundable upon check-out, though the processing time may depend on your bank. If you have not received your deposit yet, please contact our reception so we can assist you. We sincerely apologize if you felt uncomfortable during your stay. Cleanliness and guest satisfaction are our priorities, and we encourage all guests to inform our 24/7 reception desk of any issues during their stay so we can resolve them immediately. We appreciate your feedback and will take it into consideration to improve our services. Kind regards, Vladislavs Petrovs Front Office Manager Mercure Riga Centre Hotel

New Year Break in Riga

Nota Tripadvisor 3.0/5

mcgill73 Avaliação com certificação TripAdvisor

Dear Guest, Thank you for choosing Mercure Riga Centre Hotel to celebrate the New Year and for sharing your feedback. We are delighted to hear that you enjoyed the convenient location of our hotel, which made it easy to explore Riga’s Old Town and the surrounding areas. It’s wonderful that you took advantage of the nearby attractions, including the Origo shopping center and the quick train trip to Jurmala. We’re pleased that you appreciated the contemporary design and amenities in your room, such as the ample storage space, complimentary tea and coffee facilities, and the spacious bathroom. At the same time, we regret that certain aspects of your stay did not meet your expectations. We acknowledge the delay at check-in and appreciate your patience. Please rest assured that we are addressing this to ensure a smoother experience for all our guests in the future. Regarding breakfast, we are continuously working to improve the dining experience, including expanding our service efficiency and food variety to better meet our guests' expectations. We would also like to clarify that access to our spa area is available for a modest additional fee of just 15 EUR for a 2-hour session, providing a great opportunity to relax and unwind during your stay. Thank you again for your constructive feedback, which helps us enhance our services. We hope to have the pleasure of welcoming you back in the future to provide an even better experience. Best regards, Santana Baitīte Front Office Manager Mercure Riga Centre Hotel

Séjour agréable de plusieurs nuits

Nota Tripadvisor 5.0/5

Gedeon531 Avaliação com certificação TripAdvisor

Dear Gedeon, Thank you so much for your kind and detailed review! We're delighted you enjoyed the spacious room, thoughtful amenities, and the breakfast egg station. Your comments about the air conditioning and layout are greatly appreciated and will help us improve. We hope to welcome you back soon for an even more comfortable stay! Best regards, Santana Baitīte Front Office Manager Mercure Riga Centre Hotel

Never again!!!

Nota Tripadvisor 1.0/5

Led D Avaliação com certificação TripAdvisor

Dear Valued Guest, Thank you for sharing your feedback about your recent experience. I’m sorry to hear that your stay did not live up to your previous visit. It’s disappointing to learn that the quality of the dining experience has declined significantly. We appreciate your comparison of last year's offerings, such as the coconut soup with salmon and the chocolate fondant, to this year's simpler meals. I understand how disappointing it can be to find the same dessert served again at breakfast and to miss out on the ambiance and thoughtful touches you enjoyed before. Regarding the "SPA" experience, I apologize that it didn’t provide the romantic atmosphere you were expecting. Please note that the hotel's spa has always been a shared facility and requires advance booking during specific operating hours. If you were looking for privacy, you could have paid an additional fee for this service at the front desk during check-in. Alternatively, you could have contacted us in advance, and we would have been happy to provide you with a complimentary welcome treat. I appreciate your comments about the champagne and welcome fruits in the room. It’s clear that your expectations were not met in these areas, and I will ensure your feedback is passed along to the relevant teams for review. We sincerely hope to have the opportunity to regain your trust in the future. Kind regards, Vladislavs Petrovs Front Office Manager Mercure Riga Centre Hotel

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 977 comentários 9.5/10 Localização
  • 1.160 comentários 7.7/10 Quarto
  • 789 comentários 7.4/10 Serviço
  • 38 comentários 8/10 Internet
  • 880 comentários 7.8/10 Pequeno-almoço
  • 653 comentários 7.6/10 Conforto
  • 424 comentários 7.6/10 Limpeza
  • 280 comentários 5.1/10 Comida

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