宜必思尚品新加坡麦克弗森酒店 3 星

客户意见评级 (ALL 评级) 3.8/5 4,315 评论

信息短信

宜必思尚品新加坡麦克弗森酒店
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+ 15 服务

酒店其他优惠

  • 酒店外观时尚,色彩缤纷,犹如一艘豪华游轮

  • 共有 298 间客房,配备独特设计的家具

  • 25 米的不规则泳池,池畔设有餐厅和酒吧

  • 在现代化的健身房中可俯瞰泳池和 MacPherson 路

  • 酒店靠近 Geylang Serai 市场和美食中心

酒店位置

宜必思尚品新加坡麦克弗森酒店

401 Macpherson Road
Corner Of Macpherson And
Aljunied Road
368125 新加坡
新加坡

传真: (+65)68226828

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • SBS TRANSIT:  MACPHERSON ROAD

  • 乘飞机

    CHANGI AIRPORT 达到 15公里 / 9.32 英里

  • 乘火车

    TAI SENG MACPHERSON 达到 1公里 / 0.62 英里

GPS:1.331718, 103.879274

酒店服务

办理登记入住手续 - 从 办理退房手续

概要
  • 游泳池
  • 停车
  • 餐厅
  • 可供轮椅出入的酒店
  • 护理
  • 无限网络
  • 早餐
  • 酒吧

Chat & Chow 非合约照片

池畔酒吧与餐厅相邻。全天供应品种繁多的鸡尾酒、饮料和小吃。这里是在新加坡度过忙碌的一天后休闲放松的绝佳去处

我们的客房

我们的客房温馨现代,配备舒适的床具和实用的浴室,房内设施,应有尽有,保证让您住得舒心。

宜必思尚品新加坡麦克弗森酒店
的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 3.8/5

4,315 评论

TripAdvisor 评级 3.5/5

754 评论

住得不錯

客户意见评级 3.5/5

匿名 商务住宿 - 15/02/2020 所有已确认评论

早餐還可以更好 離地鐵站稍遠

服务很不错,房间很干净

客户意见评级 5.0/5

匿名 单人住宿 - 20/01/2020 所有已确认评论

房间小而精致,服务态度很好,房间很干净

Great stay

Tripadvisor 评级 5.0/5

Tracey I Family - 07/01/2020 经 TripAdvisor 认证的评论

Great hotel. Close to bus stops and Mattar MRT station. Breakfast plentiful with lots of choice. Pool area nice and relaxing with pool towels provided. Could do with more storage space in rooms but beds are comfy. Air con works well.

Dear Valued Guest Thank you for sharing your feedback and we are glad that you had pleasant stay with us. Looking forward to welcome you back in the near future. Warm Regards Shamila Rolfe General Manager

Ibis Styles Macpherson Rd Singapore

Tripadvisor 评级 4.0/5

900gordon Family - 03/01/2020 经 TripAdvisor 认证的评论

Early check was great after our early flight The rooms were modern Beds were very comfortable Location about a $20 taxi trip to Sumter Overall very good Breakfast quality however was below average with low quality sausage and hams and greasy scrambled eggs as the only meat / protein option We would stay again but have breakfast somewhere else

Dear Valued Guest, We are glad to know that you had pleasant stay with us especially that you had early check in. Thank you for sharing your feedback we know that this not the perfect stay we hope you can give us chance to welcome you back and we will rest assured you will have another brand new experience. Looking forward to hear from you and thank you. Sincerely yours Shamila Rolfe General Manager

小巧舒适

客户意见评级 5.0/5

Linda 家庭住宿 - 02/01/2020 所有已确认评论

房间虽小但各个生活东西很全

reveiew of Ibis Style Macperson

Tripadvisor 评级 2.0/5

samshan2019 Friends getaway - 29/12/2019 经 TripAdvisor 认证的评论

There are gaps in the front desk operation for check in and check out. Reception is unable to find my reservation despite I produce my accore booking. I was waiting for more than 20 min. Staff ask to me sit at the café. I am expecting them to call me when they sort out my booking. But they didn't till I ask them. However, they did some recovery by giving me a small gift. This should be recognized. During the check out, my friend ask for late check out extension. It is under Accor plus member benefit ( subject to availability), staff tell him " Let me check". After that, another staff to call him and ask him to move out now .(Time 12:00 pm). Obviously, there is a gap on internal communication. after that, they sort out this and finally grant the late check out. It is a struggling customer experience. Key Points: 1. Front desk is not familiar on late check out procedure handling. It takes too much time. When the first staff receive the call. He or she should quickly verify the guest status by room number. after finding out the guest is Accor plus member and there is no booking of the room, or the room occupancy is not 100% full on the following day, extension should be given immediately. At the same time, this person should mark late check out in the system. NOT waiting the second colleague to chase guest out. It is offensive to customer. 2. morning shift person has no communication with afternoon shift reception. It is wrong. if there are any guest special request or member guest, there should be some work hand over. Everything must be marked in the system clearly. the person in the front desk Yang Khim Ann, Peter and Samantha. Talk to them nicely and coach them what is the more professional of working. This is what I want to say. I hope I would have a better experience when I step into the same hotel again.

Dear samshan, Thank you for your stay and your kind review. I am very sorry that your experience of late check out procedure handling did not meet your expectations. please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Shamila Rolfe General Manager

So far so good

Tripadvisor 评级 3.0/5

carson1017 Family - 29/12/2019 经 TripAdvisor 认证的评论

The location is not in down town but walk 10min to MRT and 5 min walk to bus stop. Compare to the other Ibis, the cleaner has not good service to others.Just like the complimentary water will not provided everyday and the hair in the bathroom has not been cleared.

Dear Carson, First of all thank you for staying with us and sharing your feedback. We are very sorry that you have unpleasant stay. we will share your feedback with our team and we will do the necessary corrective action. We hope you could give us another chance to stay with us in near future to have brand new experience. Please contact us so we are able to assist you with your preferences. Thank you and looking forward to welcome you back. Sincerely Yours Shamila Rolfe General Manager

Stay at Ibis Styles Singapore on Macpherson

Tripadvisor 评级 2.0/5

migoespanillo Solo travel - 26/12/2019 经 TripAdvisor 认证的评论

The location is not ideal as it is far from the city center per my own opinion; the restaurants and convenience stores outside the hotel are very few and close early. The room is also very dusty which triggered my dust allergies. I also think that the hotel is lacking amenities and is different compared to what is advertised on the accor hotels app.

Dear migoespanillo, I am very sorry that your experience did not meet your expectations. please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Shamila Rolfe General Manage

Cockroach in room

Tripadvisor 评级 2.0/5

johnlee1993 Couples - 16/12/2019 经 TripAdvisor 认证的评论

For the price, thought the room looked good and cosy. Didn’t expect to find a live cockroach in the shower at midnight after a long flight from Australia, having to wake up at 5:30 for the flight the same morning. The room change is good and all but really poor standard of cleanliness. Surely would not go again.

Dear John First of all please accept our sincere apologies for your unpleasant stay. we are currently looking into this matter and doing the necessary corrective action. We are glad that you enjoyed our room and we regret that you had issue with the cleanliness of the room. we hope that this incident will not stop you to stay with us and looking forward to give us chance to welcome. Once again please accept our sincere apologies. Sincerely yours Shamila Rolfe General Manager

Short Visit

Tripadvisor 评级 4.0/5

Yahkup M Solo travel - 24/11/2019 经 TripAdvisor 认证的评论

The room is cleaned, decent size and the house keeping come daily. Staff are friendly. The Location is good with bus connection within 3-5 mins walk. There is also a free shuttle bus to MRT stations. Nice pool and gym.

Dear Valued Guest First of all thank you for sharing your positive feedback and we are glad that you enjoyed stay with us especially our friendly staff and our location. Looking forward to welcome you back in the near future. Thank you Warm Regards Shamila Rolfe General Manager

舒適且乾淨

客户意见评级 4.0/5

Eddy L. 商务住宿 - 20/11/2019 所有已确认评论

舒適且乾淨

Dear Changdi L. We very much appreciate your comments regarding your stay at the ibis Styles Singapore on Macpherson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shamila Rolfe General Manager

服务热情,酒店外观难以识别

客户意见评级 4.0/5

Lijiang 家庭住宿 - 18/11/2019 所有已确认评论

酒店内部环境整体不错,人员服务热情。但酒店外观难以识别,入口不太好找到。 连续入住两天,第二天没有补充饮用水等消耗用品。

Dear JIANG L., First of all thank you for sharing your feedback regarding your recent stay with us and we are glad that you find our staff friendly and helpful. We hope to welcome you back to have brand new experience. Warm regards Shamila Rolfe General Manager

Good Value

Tripadvisor 评级 5.0/5

Wallbanger2 Couples - 02/11/2019 经 TripAdvisor 认证的评论

We were aware that IBIS has small rooms as we have stayed in many of them. Bus transport was excellent to any part of the city as the bus stops were only 150m away in any direction The breakfast was tasty although lots of Asian food there was plenty to choose from. WE fitted 2 large suitcases and another 3 bags into the room on the ninth floor with good views would recommend

Dear Valued Guest First of all thank you for staying with us and sharing your feedback. We are very sorry that our room was not up to you expectation and no space for your luggage. We are glad that you enjoy our location especially the place to eat around. Looking forward welcome you back. Sincerely yours Shamila Rolfe General Manager

Good short stay

Tripadvisor 评级 3.0/5

d821yip Friends getaway - 22/10/2019 经 TripAdvisor 认证的评论

Budget hotel in Singapore and average standard, room is clean and fair. they have provided a base need for your stay, if you are looking for something less expensive to stay at Singapore and this is only of the good choice.

Dear Valued Guest Thank you for staying with us and sharing your positive feedback. We are glad that you had a pleasant stay with us and appreciate the cleanliness of our room. rest assured that your feedback will be share with our team. Looking forward to welcome you back to have another relaxing experience with us. Sincerely yours Shamila Rolfe General Manager

This hotel cannot be your first choice

Tripadvisor 评级 3.0/5

aashokiyer Business - 21/10/2019 经 TripAdvisor 认证的评论

The hotel is quite ordinary, small rooms and slow lifts. The bed covers had stains, the wash basin was not draining and the check-in experience was just ok. There arent too many good eating options within a walking distance of the hotel.

Dear Valued Guest First of all thank you for sharing your feedback. We regret that your stay was not well due to the room was not up to your expectation. rest assured that your concern has been shared to our team to do the necessary corrective action especially the neatness of our room. We hope that this event will not stop you to consider for another chance to build up your confidence and we looking forward that hear from you prior to your stay in the near future. Once again thank you for staying with us. Sincerely yours Shamila Rolfe General Manager

Short stay with friends

Tripadvisor 评级 3.0/5

Wifi F Friends getaway - 17/10/2019 经 TripAdvisor 认证的评论

A quiet part of the town. A bit far away but the shuttle bus made it easier to get to places. Room very modern and nice to see the loyalty recognised. Both checkin and out was very slow but the trainees need to start somewhere.

Dear Valued Guest, We are smiling while reading your positive feedback and thank you sharing experience regarding your recent stay with us and we are glad that you find our free shuttle bus and comfy room. However, we regret that our location was not up to your expectation and inconvenient for you. We hope to see you again in near future. Thank you. Warm Regards Shamila Rolfe General Manager

Great Hotel -> Ibis Styles Singapore on Macpherson

Tripadvisor 评级 5.0/5

ipaocalvelo Business - 09/10/2019 经 TripAdvisor 认证的评论

The hotel was cozy and the staff were all friendly, especially at the bar. We like the restaurant because the staff were all helpful and they assist us with all our needs. The pools was clean and it being close tot the dining area added a great touch to the breakfasts we had. The cleaner, Ms.Weng Fu, was very attentive to her cleaning details. She deserves to be commended.

Dear Valued Guest First of all thank you for staying with us and sharing your positive feedback. We are glad to know that you have pleasant stay with us, looking forward to welcome you back to have brand new experience. Sincerely Yours Shamila Rolfe General Manager

满意

客户意见评级 4.5/5

Carrie 家庭住宿 - 07/10/2019 所有已确认评论

前台服务很热情,很周到!干净,早餐很棒!餐厅外的环境很好!傍晚时候有歌手在弹吉他唱歌,气氛很浪漫!

Dear Lizeyu We very much appreciate your comments regarding your stay at the ibis Styles Singapore on Macpherson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shamila Rolfe General Manager

非常差勁

客户意见评级 1.5/5

Y. 情侣住宿 - 01/10/2019 所有已确认评论

或許是因為在訂房網站使用折扣碼入住的關係吧,所以得到了房間正中央有一支大柱子的房間,本來就不大的房間因為這柱子更狹窄壅擠壓迫,隔天早上跟職員表示想換房間,職員表示要等下午過後房務清潔好才可以知道還有沒有房,需要問下午的職員,我們早上出門後一直到晚上才回到飯店,回到飯店再跟晚上職員反映這問題,職員連確認都沒有馬上說不可能更換,因為現在沒有房務可以整理房間,但我們表示我們從早上出門到現在都沒有進房間,櫃台職員才說要問明天早上,早上推給晚上,晚上又推給早上,推託來推託去感覺非常差勁,於是隔天也懶得再去問,住了三天整個就是非常不舒服。 而房間裡的冰箱放在一個櫃子裡頭,熱氣無法散出,打開冰箱,冰箱裡頭是溫的,根本也無法冰任何東西。 至於浴室狹小這件事情就不說了,整體來說是一次感受很糟糕的住宿經驗,下次不會再考慮入住。

Dear Hsiao Thank you for taking the time to tell us about your experience at the ibis Styles Singapore on Macpherson. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have share your feedback with our team and we are currently doing the corrective action and we will deal internally the miscommunication and this was very disappointing as we are able to rectify thus when you are in house. once again please accept our sincere apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Shamila Rolfe General Manager

Good price but shady location

Tripadvisor 评级 2.0/5

Mats C Business - 30/09/2019 经 TripAdvisor 认证的评论

Nice staff, ok food bar and swimmingpool. Hotel in quite bad area in outdated mall but for some nights sleep ok though, 8 min walk to MRT metrostation and buses round the corner.....I stayed here due to price and closee to Airport than Downtown and Orchard,

Dear Valued Guest We are very sorry that we have shortcomings during your stay. we hope to welcome you back to have brand new experience. Sincerely yours Shamila Rolfe General Manager

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