共有 298 间客房，配备独特设计的家具
在现代化的健身房中可俯瞰泳池和 MacPherson 路
酒店靠近 Geylang Serai 市场和美食中心
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401 Macpherson Road, Corner Of Macpherson And, Aljunied Road
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TAI SENG MACPHERSON
访问: 1 km / 0.62 mi 15 min walk / 5 min drive
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- 100% 无烟酒店
来自 100% 认证入住过我们酒店客人的评论发现更多
Practicality Over Pleasure at Ibis Styles Singapore on Macpherson
Tripadvisor 评级 4.0/5
Vixster66 经 TripAdvisor 认证的评论
Ibis Styles Singapore on Macpherson positions itself as a reasonable budget-friendly option for travelers, and in many respects, it meets this criterion. For those seeking a straightforward place to rest in between exploring the dynamic city of Singapore, Ibis Styles presents a viable option. Upon arrival, the exterior of the hotel carries the bright and cheerful branding typical of the Ibis Styles chain. This playful character, however, didn't entirely translate to the welcome received at the front desk. The staff, while efficient, lacked the warmth and friendliness one might hope to encounter at the beginning of their stay. This didn't spoil the overall experience but was a noticeable contrast to the hospitality standards set by other hotels in the region. The room, true to budget accommodations in a densely populated city, was compact. "Cozy" might be a generous term here; every square inch of space is utilized. If you're traveling with significant luggage or prefer a more spacious room to unwind, the Ibis Styles Macpherson might feel restrictive. Nonetheless, for a solo traveler or someone who plans to spend most of their time out and about, the room serves its purpose as a clean, functional place to sleep. Amenities within the room were basic, aligning with the no-frills approach of a budget establishment. The bed provided a decent night's sleep, and the cleanliness was maintained to a satisfactory standard by the housekeeping staff, who were diligent in their efforts. The complimentary breakfast offered a fair selection that could be described as serviceable rather than remarkable. The variety was sufficient to start the day, but the quality and presentation of the food might not excite those with a discerning palate. It was the fuel needed for a day of exploration but unlikely to be a highlight of the trip. Location-wise, the Ibis Styles does offer convenience. It is situated to provide relatively easy access to public transportation and local attractions, which is a significant plus for any budget-conscious traveler looking to maximize their time in Singapore. For the budget-savvy traveler, Ibis Styles Singapore on Macpherson could be the right balance between cost and comfort. It strips down the hotel experience to its basics, providing everything you need for a stay without the bells and whistles. If friendly service and spacious rooms are not top of your list, and you are more concerned with practicality and value, this hotel can be a sensible choice. However, those looking for a more memorable hospitality experience might find this hotel lacking in the areas that transform a stay from satisfactory to special.
Please improve in your communication procedure
Tripadvisor 评级 3.0/5
thereviewer88 经 TripAdvisor 认证的评论
I checked in 1 Oct - 5 Oct 2023, the reception was very friendly, did his best to find the best room for me. I then, asked how often do they do housekeeping, l was told every 2 days. It was 3 Oct that I left the room to stay a night at my friend's. I left a message with the reception to clean my room. I DID NOT TURN ON THE DO NOT DISTURB light. Hence, they can come into the room anytime. I came back on 4 Oct, to my horror, the room was not cleaned, the rubbish not cleared, the floor not vacuumed. I made a complaint to the reception, it took the housekeeping more than 1 hour to quickly get it cleaned. Don't blame the housekeeping, but it was the girl at the reception that might not hv passed the message. Overall good stay, but communication procedure needs improvement.
Horrible hotel and staff. Go there at your own risk.
Tripadvisor 评级 1.0/5
VamsiV59 经 TripAdvisor 认证的评论
This is easily the worst hotel I ever visited. It was so bad that I literally had to checkout and run away from that hotel midway off a 4 day stay. The hotel has also not given a refund for the remaining days despite the reception staff promising to do so. Go there at your own risk.
Genuine Review of IBIS Macpherson Singapore
Tripadvisor 评级 2.0/5
Ninad007-1 经 TripAdvisor 认证的评论
Dear Tourist, Do not opt for IBIS Style hotels (especially Indian Tourist please avoid such hotels, we are habitual of staying in a bigger room size hotels). Hotel rooms of this hotel are too small, match box size. Need to keep the luggage below the bed, if you want to roam-around in the room. Wash basin is in the middle of the room, you make an entry in the room first thing you see is the washbasin. You will surprise to see a 3ftx2ft bath and 2.5ftx2.5ft toilet, both are in triangular shape, making it more cumbersome and difficult to use. Most surprising is the pillar in the middle of the room. Housekeeping team needs continuous follow-ups for small small things. Macpherson hotel is outside city, hardly any restaurants, shops etc. in the nearby area. Please note that if you are booking through a small or not so famous local tour operators from your country (especially from India) they will offer these kind of hotels only, which fits in their budget. With same room rent you can get a good 4* hotel in the heart of the city provided you book on your own. Please avoid booking hotels through tour operators, if you are planning to visit East Asian countries like Singapore, Malaysia, Thailand, Indonesia etc. Please plan your own itinerary, sightseeing you can manage on your own. Old property. Limited options for dinner. Breakfast is good and has many vegetarian options. (only plus point) IBIS is a chain of hotels across world, hence tourist usually prefer it, but not this one.
Dear Ninad We sincerely regret that your experience was less than perfect. We care deeply about our guest and want to provide the most comfortable experience possible. Unfortunately, the way our rooms are designed, we're unable to make changes or upgrade the rooms. Thus, we apologize that your experience with us was not exactly to your liking and as you have mention I guess it is always good to confirm and verify with the travel agent when making the bookings. But we appreciate the feedback and will share it with the Ibis Styles on MacPherson team and improve on areas that we need to improve. Warmest Regards, Yusop Ali Guest Relation Manager Ibis Styles Singapore on MacPherson
Nice Location, but worst customer service.
Tripadvisor 评级 3.0/5
bikashdhega 经 TripAdvisor 认证的评论
The location of the hotel is nice, accessible to public transport. Place is quiet and safe. Lots of restaurant and pubs nearby and within the building. Customer service is not that good. I have to go and request them to fix the leakage from the ceiling for 3 days and finally they did it. It seems they are busy in operations but that is not excuse to miss the request of guest for 3 days.
Dear Bikashdhega, Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. We apologize for the oversight on the concern that you raised, that took so long for the issue to be rectified. We hope that our product/service does not dampen your stay with us. Warmest Regards, Yusop Ali, Guest Relation Manager Ibis Styles Singapore on MacPherson
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