宜必思尚品新加坡麦克弗森酒店 3 星

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We understand that the room size did not meet your expectations. Our guestrooms are designed with a compact and functional concept, in keeping with ibis Styles brand standards and typical room sizing in Singapore. We appreciate your comments, as guest feedback is important to us in understanding different preferences and expectations. Should you require assistance with room options during a future stay, our Front Office team will be happy to assist, subject to availability. Thank you once again for staying with us, and we hope to have the opportunity to welcome you back for a more comfortable experience. Warmest Regards Ragini Devi (Ms) General Manager ibis Styles Singapore on Macpherson

Dear Valued Guest, Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We are concerned to learn that several aspects of your room did not meet your expectations, particularly the noise disturbance, condition of the towels, and stains observed on the bed linen. Clean and well-maintained linens are fundamental to a comfortable stay, and your comments have been shared with our Housekeeping team for immediate review and reinforcement of our room inspection procedures. We also understand how disruptive noise from neighbouring rooms can be, especially when it affects your rest on consecutive nights. Our team will continue to monitor such situations and assist whenever they are brought to our attention. Regarding drinking water, as part of our sustainability efforts, we do not provide single-use bottled water in our guestrooms. Instead, an empty glass jug is provided in the room, which guests may use to refill filtered drinking water at our water dispenser on Level 4. Should you encounter any concerns during your stay, please dial 0 from your room or approach any of our Front Office team at the reception counter. Our team will be glad to assist with additional towels, linen replacement, noise concerns, or any other requests. Thank you once again for bringing these matters to our attention. Your feedback is valuable to us as we continue working to improve our cleanliness, facilities, and overall guest experience. Warmest Regards Ragini Devi (Ms) General Manager ibis Styles Singapore on Macpherson

Dear Valued Guest, Thank you for taking the time to share your detailed feedback with us. We are pleased to hear that you enjoyed your accommodation and breakfast, and especially that you found the service provided by our Front Office team to be excellent. Your kind recognition will certainly be shared with the team. We also appreciate your comments regarding bedroom slippers and bottled drinking water. As part of our sustainability efforts to reduce single-use plastics, bottled water is not provided in our guestrooms. Instead, an empty glass jug is provided in the room, and guests may refill it with filtered drinking water from our water dispenser on Level 4. We understand that some guests may prefer bottled mineral water, and we appreciate you sharing your preference with us. Should you require any additional amenities or assistance during your stay, please dial 0 or approach any of our Front Office team at the reception counter, and we will be happy to assist. Thank you once again for your constructive feedback. We value your suggestions as we continue looking for ways to enhance our guests' comfort while supporting our sustainability initiatives. Warmest Regards Ragini Devi (Ms) General Manager ibis Styles Singapore on Macpherson

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our location convenient and that the service provided during your stay was satisfactory. At the same time, we appreciate your comments regarding the breakfast selection and room size. We understand that dining preferences may vary, and your feedback regarding the breakfast offerings and dining utensils has been shared with our F&B team for review. Our rooms are designed in line with Singapore's standard room sizing, focusing on functionality and comfort for travellers. Nevertheless, we appreciate your feedback and will continue to look for ways to enhance our guest experience. Thank you once again for your valuable comments. We hope to have the opportunity to welcome you back again in the future. Warmest Regards Ragini Devi (Ms) General Manager ibis Styles Singapore on Macpherson

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our customer service good and the location acceptable during your stay. At the same time, we regret to learn that certain aspects of the room did not meet your expectations, particularly regarding the amenities provided, bed size, and bedding comfort. Your comments have been shared with the relevant teams for review and improvement. For any queries, requests, or assistance during the stay, guests may dial “0” or approach any of our team members, and we will be happy to assist promptly. Your feedback is valuable to us as we continue to improve our guest experience. We hope to have the opportunity to welcome you back again in the future. Warmest Regards Ragini Devi (Ms) General Manager ibis Styles Singapore on Macpherson