Mercure Voronezh Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 424 reviews

6a Kirova street, 394018 Voronezh, Russia

Hotel extras

  • Downtown area

  • Free parking

  • Accommodation with pets is available

  • Conference halls of various capacity

  • Torro Grill barbecue restaurant

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Voronezh Centre

6a Kirova street
394018 Voronezh
Russia

GPS:51.65954, 39.193587

Telephone +7 473 210-01-11

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Spacious seaside-inspired rooms boast modern comforts and facilities. It's a perfect place for work and rest. Our guests can also enjoy adjoining rooms and rooms adapted for people with special needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  424 reviews

TripAdvisor Rating  4.5/5  386 reviews

Nice location, friendly staff, cleanliness

Customer review rating 5.0/5

Viktoriia Families - Confirmed reviews ALL

Everything is perfect. Thank you.

Dear Viktoriia K., Thank you for visiting our hotel and taking the time to write a review. We are very glad that you were satisfied with the level of the hotel and services provided. We hope to have the opportunity of welcoming you back! Sincerely, Front Office Manager Yuliya Parshina

Meets expectations

Customer review rating 4.5/5

Marina Couples - Confirmed reviews ALL

Nice design, clean, friendly personnel, parking available.

Dear Marina P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yuliya Parshina, Front Office Manager

Disappointed

TripAdvisor rating 2.0/5

Lera_Lennard Solo travel - TripAdvisor review

The most annoying were housekeepers who keep reminding me that the cleaning of the rooms is just till 5pm. I couldn’t get the feeling of relax at this hotel on my vacation and eventually had to move to airbnb apartment so no one bother me with their reminders about cleaning my room. The housekeepers are not nice, they don’t smile to you, they don’t talk in nicely tone. The better type of room doesn’t have a bathtub, just a shower. The way the shower floor is designed-has no inclination so all the water stays. The air conditioner is cheap system and barely working. The nightstand doesn’t have drawers so had to keep my staff outside. The breakfast ends terribly early 10:30! Who can make it that early? The wardrobe is small and not enough drawers. I don’t know whom they bribed to get their stars. The reception girls were very nice, especially Юля. Location is noisy

Dear Lera, thank you for staying at Mercure Voronezh Centre and for your review about the time which was spent at our hotel. We are glad to know that you've liked our reception team especially Julia. We are so sorry if the housekeepers were disturbing you all the time, I could suppose that you haven't put a hanger (Do not disturb) on the door, so this strange situation was happened. As for bathtubs, there are only in the twin standard rooms and luxe rooms. Lera, if you prefer staying in the room which has a bathtub, please, tell us about this, and my colleagues will reserve a luxe room for you. Dear guest, one more time we are thankful for you review, because each review very valuable for us. We hope to see you again among our guests! Have a nice day! Sincerely, Yana Yureva, Front Office manager

Proper quality for reasonable price.

TripAdvisor rating 4.0/5

Speedy_GO_STO TripAdvisor review

- Facilities are good and meet Mercure expectations - Breakfast is perfect with choice variety - Free parking - it seems that hotel was not designed from the beginning to become Mercure or other international hotel chain but this is not something affects quality

Dear guest, thank you for choosing Mercure Voronezh Centre and for the time spending for writing this review. We are nice to hear that you've liked our buffet breakfasts and free parking area. Have a wonderful day! Sincerely, Yana Yureva, Front Office manager

Nice stay in downtown

TripAdvisor rating 5.0/5

alexey2612 Business - TripAdvisor review

I stayed in Mercure Voronezh only for one night. I did not have much free time to explore all the amenities of the hotel. The room was nice and clean. The breakfast was good. What else a tired business traveler needs? Nice option for a stay in Voronezh!

Dear Alexey2612! We are extremely grateful for such a positive review referring to our hotel! Our primary goal is to comply with the high-class international service standards at Mercure Voronezh Centre which are provided by Accorhotels chain. We are also glad, that you have faced only positive emotions during your stay at our hotel! Alexey2612, have a good trip and looking forward to seeing you again! With best regards, Olga Bobrova Assistant FO Manager

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Other web-users rate our hotel

  • 447 reviews 9.4/10 Location
  • 758 reviews 8.5/10 Room
  • 508 reviews 8.7/10 Service
  • 10 reviews 5.9/10 WiFi
  • 541 reviews 9.3/10 Breakfast
  • 254 reviews 9/10 Cleanliness
  • 120 reviews 8.3/10 Value
  • 104 reviews 9.1/10 Vibe

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