Mercure Voronezh Centre 4 stars

Everything is good, but I was unable to pay for restaurant by charging my room. Some times restaurant on first floor is too loud, especially on Friday’s evening.

Mercure with a good location, diverse breakfast buffet and fast internet

Confortable, nice staff delicious breakfast and good restaurant

My 6th or 7th stay - everything worked very smoothly as is normally the case (absent my very bad check-in experience from a few months ago, which has not recurred) Breakfast is excellent as always (really like that there is more than just "normal" breakfast food

Good stay in Mercure as always

Very nice stay. Good Breakfirst. Unfortunately in case the room is on the 9th floor, there is no staircase to walk down. The elevator must be taken. The directions on the 9th floor indicate a staircase, which is only an emergency exit to outside stairs. Once closed the first door, there is no way back and only a phone call at a colleague allowed to get back in the hotel. Nobody took the call at the reception. I was locked.

My absolute worst check-in experience in 13+ years in Russia. I have a visa that does not require me to register in Russia as long as I do not stay in the country for more than 90 consecutive days. Occasionally when I check in at hotels in Russia, I am asked whether I have a registration and when I give this explanation and show my visa, there is no issue (I had been questioned in this way on one of my three previous stays at the Mercure in Voronezh). However, this time, the lady at check-in (who explained she was new) said that this was not enough and she would not be able to check me in. She then called the duty manager, who confirmed this. This person explained that this was the law in Russia and that there was nothing she could do - even if this is technically correct, I stay in hotels frequently and Russia, and as noted above, had previously stayed in this specific hotel three times, so either every other hotel/person in the Voronezh Mercure is wrong/behaving improperly or the lady I was dealing with was being overzealous at best. Given that there were no subsequent flights back to Moscow, I was beginning to get slightly concerned. Upon further negotiation, it was concluded that the photo of my work permit would be considered adequate so I was able to stay, but I was extremely stressed/unhappy about the situation. In short - you really need to sort this out.

it'd be great to put at least one power excercise machine in your fitness room, or just simple bars for pull, as now there are only equipment for run/step excercises

Stayed two nights on business. Hotel is quiet, clean and centrally located

Nothing special, breakfast just OK, fish didn't seem to be fresh. Strange that there is a lamp stand in the room with no plug to connect it... No table lamp for work (was installed after asking at the reception). Will look for another hotel to try in Voronezh to compare.

Nice clean hotel. Staff friendly and proficient. Our conference was well catered for and organised. A very pleasant stay overall.

But it was strange that the soap in the bathroom hadn't been replaced after one day. In Mercure Lipetsk they do it on everyday base

It was a pleasant stay and will both recommend and stay with you in the future.

Temperature control units do no work in the hotel rooms during my stay. Breakfast quality experience was moderate to low. Hotel personnel was very helpful. Parking is available. Good for overnight stay.

The rooms are clean and nice. Breakfast is not well organised, missing cups, no much choice od food, no honey and lemon for tea!