Mercure Voronezh Centre

Mercure Voronezh Centre 4 stars

Customer review rating (ALL Rating) 4.7/5 498 reviews

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Hotel extras

  • Downtown area

  • Free parking

  • Accommodation with pets is available

  • Conference halls of various capacity

  • Torro Grill barbecue restaurant

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Voronezh Centre

6a Kirova street
394018 Voronezh
Russia

GPS:51.65954, 39.193587

Telephone +7 473 210-01-11

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Spacious seaside-inspired rooms boast modern comforts and facilities. It's a perfect place for work and rest. Our guests can also enjoy adjoining rooms and rooms adapted for people with special needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  498 reviews

TripAdvisor Rating  4.5/5  380 reviews

Disappointed

TripAdvisor rating 2.0/5

Lera_Lennard Solo travel - TripAdvisor review

The most annoying were housekeepers who keep reminding me that the cleaning of the rooms is just till 5pm. I couldn’t get the feeling of relax at this hotel on my vacation and eventually had to move to airbnb apartment so no one bother me with their reminders about cleaning my room. The housekeepers are not nice, they don’t smile to you, they don’t talk in nicely tone. The better type of room doesn’t have a bathtub, just a shower. The way the shower floor is designed-has no inclination so all the water stays. The air conditioner is cheap system and barely working. The nightstand doesn’t have drawers so had to keep my staff outside. The breakfast ends terribly early 10:30! Who can make it that early? The wardrobe is small and not enough drawers. I don’t know whom they bribed to get their stars. The reception girls were very nice, especially Юля. Location is noisy

Dear Lera, thank you for staying at Mercure Voronezh Centre and for your review about the time which was spent at our hotel. We are glad to know that you've liked our reception team especially Julia. We are so sorry if the housekeepers were disturbing you all the time, I could suppose that you haven't put a hanger (Do not disturb) on the door, so this strange situation was happened. As for bathtubs, there are only in the twin standard rooms and luxe rooms. Lera, if you prefer staying in the room which has a bathtub, please, tell us about this, and my colleagues will reserve a luxe room for you. Dear guest, one more time we are thankful for you review, because each review very valuable for us. We hope to see you again among our guests! Have a nice day! Sincerely, Yana Yureva, Front Office manager

Proper quality for reasonable price.

TripAdvisor rating 4.0/5

Speedy_GO_STO TripAdvisor review

- Facilities are good and meet Mercure expectations - Breakfast is perfect with choice variety - Free parking - it seems that hotel was not designed from the beginning to become Mercure or other international hotel chain but this is not something affects quality

Dear guest, thank you for choosing Mercure Voronezh Centre and for the time spending for writing this review. We are nice to hear that you've liked our buffet breakfasts and free parking area. Have a wonderful day! Sincerely, Yana Yureva, Front Office manager

cool

Customer review rating 5.0/5

Р. Business - Confirmed reviews ALL

very cool

Dear Roman, We very much appreciate your comments regarding your stay at the Mercure Voronezh Center! We are happy to know that you had an enjoyable stay with us. Your positive feedback is a great motivator for everybody in the hotel in order to maintain and improve our service and standards. We hope you will visit us again! Sincerely, Anna Zhukova Deputy Front Office Manager

Yes good stay

Customer review rating 4.5/5

Dominic S. Families - Confirmed reviews ALL

Very walking and comforting stay

Dear Dominic, We very much appreciate your comments regarding your stay at the Mercure Voronezh Center. We are glad to know that you had a pleasant stay with us. This is the best motivation for all our Team Members to know that we have exceeded your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna Zhukova FO Deputy Manager

Extremely friendly and courteous staff.

Customer review rating 5.0/5

Mike, T. ,. O. C. Business - Confirmed reviews ALL

Truly european experience. Mercure standarts here are the same as we found them in Europe. Excellent breakfast and service. Well located parking lot.

Dear Mikhail, Thank you for leaving such a nice review about Mercure Voronezh Centre! We are delighted to hear that you found the hotel comfortable and the service very satisfied from check-in to check-out. We at Mercure Voronezh Centre strive to provide all our guests with the highest standards of service at all times and we are proud to hear that the team ensured a pleasant stay for you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna Zhukova FO Deputy Manager

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Other web-users rate our hotel

  • 459 reviews 9.4/10 Location
  • 753 reviews 8.6/10 Room
  • 526 reviews 8.8/10 Service
  • 13 reviews 5.6/10 WiFi
  • 539 reviews 9.3/10 Breakfast
  • 349 reviews 7.8/10 Comfort
  • 253 reviews 9.2/10 Cleanliness
  • 126 reviews 8.3/10 Value

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