ノボテル バンコク スクンビット20 4 つ星

Dear Khun hannosset J, Sawaddee krup. Thank you very much for selecting Novotel Bangkok Sukhumvit 20 as your preferred residence during your recent stay in Bangkok. Novotel believes it’s important to leave space for slow living. We invite business travelers to clock out and rest up while encouraging families to soak up quality time together. We are delighted that you have had a good time and a nice experience with us. More importantly, your kind recommendation is an acknowledgement to our team. Thank you for your perfect rating. As imperfect as we are, we know that our team strives to provide a perfect experience for all our guests. Your kind words and compliments will motivate all of us to strive to improve. Our location is indeed unique to many new and loyal guests who stayed with us, with the ease to go shopping in the nearby mall from Terminal 21 to Emporium. You can simply have a drink at our rooftop bar (Sky on 20) or in one of the nice casual bars or venture to one of the street-side stalls for a taste of the local cuisine, along our Soi 20 and Sukhumvit Road, yet within walking distance to Asok BTS station. From Asok BTS Station, you can take a train to many other choices of attractions including MBK shopping mall, Siam Paragon department store and of course, Cha Tu Chak weekend market (Mo Chit BTS Station). From Sukhumvit MRT Station, you can take a train to attractions such as Jodd Fairs Rama 9 night market (only 2 stops away), Cha Tu Chak weekend market (Kamphaeng Phet MRT Station), Wat Hua Lamphong temple, Chinatown, Wat Mangkon Kamalawat temple (Wat Mangkon MRT Station). If you are looking for a unique dining experience in Bangkok, look no further than PantaRei, located on the 8th floor of our hotel. With only a maximum capacity of 24 seats, this restaurant offers a Thai twist on classic Thai dishes. PantaRei also has a whiskey bar with over 40 selections of singles and blended scotch to choose from at a reasonable price. Accor Live Limitless members enjoy 20% off selected pours in September and October. PantaRei is Bespoke, Unpretentious and Crafted At Novotel, we offer travelers an opportunity to connect with family, friends, colleagues and yourselves, while also taking time to unwind. On behalf of all of us, we look forward to the privilege of welcoming you back to Novotel Bangkok Sukhumvit 20. Your Time, Your Way. Regards, Jimmy Teo General Manager

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Bangkok Sukhumvit 20. It is always a pleasure to receive feedback. However we noted on your comment regarding the breakfast opening time. You can request the breakfast box in case of you need to leave early. Our team is happy to serve you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kanta Hanvesakul Resident Manager

Dear Mr. T., Thank you for taking the time to tell us about your experience at the Novotel Bangkok Sukhumvit 20. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies regarding the noisy from the next room. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence by looking for the sound proof throughout the gap under the connecting door. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kanta Hanvesakul Resident Manager