Aparthotel Adagio Access Colombes La Defense 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 555 件のレビュー

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2 rue Pierre Expert, 92700 Colombes, France

説明

ホテルのその他の情報

  • Close to the La Défense district

  • Close to public transport

  • Fitness room featuring natural light

  • Private indoor parking

  • 24-hour reception

当ホテルの客室

ホテル所在地

Aparthotel Adagio Access Colombes La Defense

2 rue Pierre Expert
92700 Colombes
France

GPS:48.914777, 2.227243

電話番号
ファックス +33 1 46 52 67 81

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • 朝食
  • 全館禁煙

朝食

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  555 件のレビュー

トリップアドバイザーの評価  4.0/5  109 件のレビュー

Worst Hotel Stay Ever

トリップアドバイザーの評価 2.0/5

Wezbkyp Solo travel - トリップアドバイザー認証口コミ

Stayed here last week for one night and had to change rooms twice. The first room flooded as I was in the shower, I said I was happy to stay in the room as long as someone was able to mop up the water that had flooded into the kitchen. The receptionist suggested that it would be ME that had to clean it up. He moved me into a different room on the 9th floor, however upon checking in, it was apparent that this room had already been assigned to another guest and it was full of their belongings, back down to reception I go again… The final room was clean, however this had two single beds instead of a double, but I was too tired to argue. No apology or refund was offered by the receptionist. Also beware, they take an EUR 150.00 pre-authorisation from your card on check-in. This is not mentioned anywhere at booking or on the website. I have emailed to complain, yet I am still waiting on a response 5 days later. Would not recommend

Appalling customer service

トリップアドバイザーの評価 2.0/5

Safari03588741826 トリップアドバイザー認証口コミ

The hotel and facilities are good for the price. Nothing to object, however the staff and service offered is something else. I travelled from the UK with my 9 year old son for a weekend, despite having Pre contacted the hotel to double check option for late check out and room status receptionist couldn't find my room when I got there at 12 midnight with my son. None if staff can't speak any other language than French at any level, I only speak Spanish and English so that was tricky. He took my ID andbended up giving one a room I think more to get rid if me as obviously I had an email confirmation. The code I was given would work, went back down. He had to change my twice due to same issue. Room wasn't proper ready as bins were full my decide no to say anything, least of my problem. Following morning went down and asked the new receptionist if everything was OK, he said it was and confirmed my name, first name. Paid for breakfast. I had to ran into the kitchen numerous times as there were no plates, cutlery or even mugs. Spent day in Paris and came back around 9pm. Again my room door wouldn't open. Back to reception. Staff member asked my name to confirm, when I said my full name, he denied, I said yes, that's my name, I checked in last night. Well they had a booking with my first name but a totally different last name, for two adults even though I travelled with a kid. So they checked me in under a completely different identity and despite my attempts for changing that I ended up giving up because the language barrier is actually a pain. The problem with the door not opening lasted all weekend. I ended up checking one day earlier and staying at my friend's. It's a shame because the hotel is nice but service is appalling. You can also see they are getting annoyed when you can't speak French what I would understand if they had no made as many mistakes. I prepaid for my room and completed online checking to avoid having to communicate that much but obviously even though. Frustrating

お客さまの声 3.0/5

匿名 一人 - 確認済みレビュー すべて

ヘヤードライヤーが不足していたので、残念です。

Dear Guest Thank you for your feedback. We apologize for any inconvenience caused by the shortage of hairdryers during your stay. We appreciate your understanding and will take this into account for future improvements. We hope to have the opportunity to welcome you back to Aparthotel Adagio Access Colombes La Défense.

快適な滞在

お客さまの声 4.0/5

Oto ビジネス - 確認済みレビュー すべて

デモがあったが引き続き滞在したかった

Dear Oto, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Access Colombes La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, L'Equipe de l'Adagio access Colombes Adagio Access Colombes La Défense

Horrible

トリップアドバイザーの評価 1.0/5

Achraf K Couples - トリップアドバイザー認証口コミ

No heating the first night, No shampoo the second night. NO HOT WATER nor shampoo the 3rd night. No cleaning service. Awful service, and the reception is just unfriendly, nonchalant and reckless. They just don't care about you. Go away, find something else.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 244 件のレビュー 8.1/10 ロケーション
  • 477 件のレビュー 6.2/10 客室
  • 399 件のレビュー 8.3/10 サービス
  • 8 件のレビュー 1.6/10 インターネット
  • 206 件のレビュー 4.8/10 清潔さ
  • 126 件のレビュー 3.3/10 設備
  • 85 件のレビュー 5.7/10 朝食

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周辺の他の施設

Colombesのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。