Aparthotel Adagio Access Colombes La Defense 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 561 件のレビュー

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説明

ホテルのその他の情報

  • Close to the La Défense district

  • Close to public transport

  • Fitness room featuring natural light

  • Private indoor parking

  • 24-hour reception

当ホテルの客室

ホテル所在地

Aparthotel Adagio Access Colombes La Defense

2 rue Pierre Expert
92700 Colombes
France

GPS:48.914777, 2.227243

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • 朝食
  • 全館禁煙

朝食

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  561 件のレビュー

トリップアドバイザーの評価  4.0/5  113 件のレビュー

Basic clean hotel

トリップアドバイザーの評価 3.0/5

susanwW2871JU トリップアドバイザー認証口コミ

On arrival at reception for checking in I was required to pay an additional 150 euro as a deposit for the room, which is suppose to be returned on leaving. My colleagues deposit were returned immediately I am still waiting for mine to be returned. Watch when making a booking through a booking website , you will be charged additional taxes per person when you arrive at hotel, even though you have already paid the taxes. When I got to room it is basic and clean but freezing cold. There is cooking facilities ie kettle, coffee machine pots and pans and small stove. There is no coffee or tea provided. My colleagues room smelt of curry.

A good base for exploring Paris

トリップアドバイザーの評価 4.0/5

Beccaava Couples - トリップアドバイザー認証口コミ

Helpfully located 2 minutes from T2 tram stop to La Defense, this aparthotel was quiet and reasonably equipped for a short stay. Room was spacious and had a small kitchenette with a fridge, microwave, pans and plates to cook small meals. Bathroom was also spacious with a stand in shower. Bed only had one pillow per guest so we requested more which the staff member took from an unoccupied room so this may be an issue in busier times. Tea, coffee and hot chocolate available free from reception/breakfast area 24/7. For a short stay, it was pleasant enough. As others suggest the area itself isn’t the best, however if you’re using this as a base to explore Paris it’s fair. There was a small quantity of purchasable refreshments/snacks from reception such as Coke, Pringles etc.

Worst Hotel Stay Ever

トリップアドバイザーの評価 2.0/5

Wezbkyp Solo travel - トリップアドバイザー認証口コミ

Stayed here last week for one night and had to change rooms twice. The first room flooded as I was in the shower, I said I was happy to stay in the room as long as someone was able to mop up the water that had flooded into the kitchen. The receptionist suggested that it would be ME that had to clean it up. He moved me into a different room on the 9th floor, however upon checking in, it was apparent that this room had already been assigned to another guest and it was full of their belongings, back down to reception I go again… The final room was clean, however this had two single beds instead of a double, but I was too tired to argue. No apology or refund was offered by the receptionist. Also beware, they take an EUR 150.00 pre-authorisation from your card on check-in. This is not mentioned anywhere at booking or on the website. I have emailed to complain, yet I am still waiting on a response 5 days later. Would not recommend

Appalling customer service

トリップアドバイザーの評価 2.0/5

Safari03588741826 トリップアドバイザー認証口コミ

The hotel and facilities are good for the price. Nothing to object, however the staff and service offered is something else. I travelled from the UK with my 9 year old son for a weekend, despite having Pre contacted the hotel to double check option for late check out and room status receptionist couldn't find my room when I got there at 12 midnight with my son. None if staff can't speak any other language than French at any level, I only speak Spanish and English so that was tricky. He took my ID andbended up giving one a room I think more to get rid if me as obviously I had an email confirmation. The code I was given would work, went back down. He had to change my twice due to same issue. Room wasn't proper ready as bins were full my decide no to say anything, least of my problem. Following morning went down and asked the new receptionist if everything was OK, he said it was and confirmed my name, first name. Paid for breakfast. I had to ran into the kitchen numerous times as there were no plates, cutlery or even mugs. Spent day in Paris and came back around 9pm. Again my room door wouldn't open. Back to reception. Staff member asked my name to confirm, when I said my full name, he denied, I said yes, that's my name, I checked in last night. Well they had a booking with my first name but a totally different last name, for two adults even though I travelled with a kid. So they checked me in under a completely different identity and despite my attempts for changing that I ended up giving up because the language barrier is actually a pain. The problem with the door not opening lasted all weekend. I ended up checking one day earlier and staying at my friend's. It's a shame because the hotel is nice but service is appalling. You can also see they are getting annoyed when you can't speak French what I would understand if they had no made as many mistakes. I prepaid for my room and completed online checking to avoid having to communicate that much but obviously even though. Frustrating

お客さまの声 3.0/5

匿名 一人 - 確認済みレビュー すべて

ヘヤードライヤーが不足していたので、残念です。

Dear Guest Thank you for your feedback. We apologize for any inconvenience caused by the shortage of hairdryers during your stay. We appreciate your understanding and will take this into account for future improvements. We hope to have the opportunity to welcome you back to Aparthotel Adagio Access Colombes La Défense.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 272 件のレビュー 8.3/10 ロケーション
  • 501 件のレビュー 6.3/10 客室
  • 425 件のレビュー 8.1/10 サービス
  • 9 件のレビュー 5.3/10 インターネット
  • 224 件のレビュー 5.7/10 清潔さ
  • 134 件のレビュー 3.6/10 設備
  • 88 件のレビュー 5.5/10 朝食
  • 43 件のレビュー 4.3/10 料理

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