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Grand Mercure Vadodara Surya Palace 5 stars

Customer review rating 4.3/5 1,636 reviews

ALLSAFE approved hotel

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Grand Mercure Vadodara Surya Palace
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+ 21 Services

Hotel extras

  • Largest pillarless Grand Ballroom of the city with a 23 ft. high ceiling

  • Located in the centre of the city

  • Closest hotel to the Statue of Unity - 80km

  • Multi-cuisine restaurant and cake shop

  • Single Lady travelers and reduced mobility rooms

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • HARNI APT VADODARAPaying
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Sauna
Catering
  • BreakfastPaying
  • 2 Restaurant(s)
  • Room service
Business services
  • 6 Meeting room(s)
  • Congresses/conventions
  • Business centre
  • Copy/print service available
Information message

Hotel location

Grand Mercure Vadodara Surya Palace

Sayajigunj
Opp Parsi Agiary
(Baroda)
390 020 vadodara
india

Tel: +912652363366

Fax: (+91)265/2363388

Check-in from 14h00

Check out up to 12h00

  • By plane

    HARNI APT VADODARA At 6km / 3 miles - Shuttle paying

  • By train

    VADODARA RAILWAY ST At 1km / 0 miles

GPS :22.307159, 73.181219

Our accommodation(s)

Urbanely designed and featuring a host of 5-star amenities, the non-smoking hotel features 146 rooms and suites. Free WIFI, access to fitness and wellness center are sure to create a great stay experience.

Deluxe Room with 1 double bed

Accessible room
  • Max. number of persons: 4
  • Area: From 19 m² / 205 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Room with 2 single beds

Accessible room
  • Max. number of persons: 4
  • Area: From 19 m² / 205 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Executive Room with 1 King size Bed

  • Max. number of persons: 4
  • Area: From 27 m² / 291 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Illy coffee machine
Rooms

Our restaurants and bars

AZURE

Type of cuisine: International

Azure is the trendiest all day dining restaurant which is a popular destination for food lovers. Guests can choose between Buffet and A 'La Carte dishes from international and Indian cuisines. Azure is preferred for its authenticity and versatility.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VANILLA

Type of cuisine: null

The outlet serves gourmet breads, pastries and cakes as well as confectioneries. With wide options of cakes and customized designs crafted by our experienced team, Vanilla certainly entices one for the special treat.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 533 m²

  • Maximum capacity: 1000 people

  • Maximum banquet capacity: 225 people

Find out more

Our guest reviews for
Grand Mercure Vadodara Surya Palace

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,636 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,037 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Good stay n nice service

Customer review rating 3.5/5

S P. Families - 04/04/2021 Confirmed reviews ALL

Enjoyed it n location is v good near station

Well located n excellent staff.

Customer review rating 5.0/5

Shashank A. Business - 04/04/2021 Confirmed reviews ALL

I have been staying there for more than 10 years for my business trips n have no problems at all.

Dear Mr. A., We appreciate you sharing your experience with us. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and offer a great experience for all our guests. We take pride in training our associates and it is very heart-warming to note that they have been able to “Exceed your Expectations”, which is the motto of our hotel. I look forward to welcoming you back to our hotel. Warm Regards Bharat Kumar Gupta Rooms Division Manager

Well located..worth for money

Customer review rating 4.5/5

Deepak S. Business - 03/04/2021 Confirmed reviews ALL

It is at a very nice location near to Vadodara railway station. All the facilities including food..worth for money. A very great option for business travelers.

Dear Mr. S., We appreciate you sharing your experience with us. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and offer a great experience for all our guests. We take pride in training our associates and it is very heart-warming to note that they have been able to “Exceed your Expectations”, which is the motto of our hotel. I look forward to welcoming you back to our hotel. Warm Regards Bharat Kumar Gupta Rooms Division Manager

Good stay

Customer review rating 4.0/5

S S. Families - 03/04/2021 Confirmed reviews ALL

It was a pleasant stay. No comments.

Dear Mr. S, We appreciate you sharing your experience with us. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and offer a great experience for all our guests. We take pride in training our associates and it is very heart-warming to note that they have been able to “Exceed your Expectations”, which is the motto of our hotel. I look forward to welcoming you back to our hotel. Warm Regards Bharat Kumar Gupta Rooms Division Manager

Pleasant stay

Customer review rating 4.5/5

Anirban S. Business - 29/03/2021 Confirmed reviews ALL

Pleasant stay at centrally located area of the city.

Dear Mr. S., We appreciate you sharing your experience with us. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and offer a great experience for all our guests. We take pride in training our associates and it is very heart-warming to note that they have been able to “Exceed your Expectations”, which is the motto of our hotel. I look forward to welcoming you back to our hotel. Warm Regards Bharat Kumar Gupta Rooms Division Manager

Well located

Customer review rating 4.5/5

Rujuta P. Families - 29/03/2021 Confirmed reviews ALL

Very helpful staff, whether it is front desc or restaurant. Clean rooms.

Dear Ms. P., We appreciate you sharing your experience with us. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and offer a great experience for all our guests. We take pride in training our associates and it is very heart-warming to note that they have been able to “Exceed your Expectations”, which is the motto of our hotel. I look forward to welcoming you back to our hotel. Warm Regards Bharat Kumar Gupta Rooms Division Manager

Good stay.

Customer review rating 4.5/5

Navtej J. Business - 28/03/2021 Confirmed reviews ALL

Front office staff Mr. Hemant, Mr.Ali and Mr. Ishant make it memirable. Thanks to Chef Alok who honor our demand and prepare food to our taste and server Mahender served very well.

Dear Mr. J., We appreciate you sharing your experience with us. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and offer a great experience for all our guests. We take pride in training our associates and it is very heart-warming to note that they have been able to “Exceed your Expectations”, which is the motto of our hotel. I look forward to welcoming you back to our hotel. Warm Regards Bharat Kumar Gupta Rooms Division Manager

Good stay

Customer review rating 4.5/5

Kiritkumar C. S. Families - 28/03/2021 Confirmed reviews ALL

We appreciate your services of catering, decoration and especially of Shri Prasuram Bhatturiya as he has fully convinced us and he is very transparent in all our doubts. We get each and every services as you promised us. Our friends and relative is also appreciated your food and services. In last medam, has also increase our confident and give some special discount. Thxs once again. Kirit S. and my son Dr Dharmesh.

Dear Mr. S., We appreciate you sharing your experience with us. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and offer a great experience for all our guests. We take pride in training our associates and it is very heart-warming to note that they have been able to “Exceed your Expectations”, which is the motto of our hotel. I look forward to welcoming you back to our hotel. Warm Regards Bharat Kumar Gupta Rooms Division Manager

Awesome

Customer review rating 5.0/5

Anonymous Couples - 27/03/2021 Confirmed reviews ALL

Room service was really great

Dear Ms. O., We appreciate you sharing your experience with us. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and offer a great experience for all our guests. We take pride in training our associates and it is very heart-warming to note that they have been able to “Exceed your Expectations”, which is the motto of our hotel. I look forward to welcoming you back to our hotel. Warm Regards Bharat Kumar Gupta Rooms Division Manager

Well located and good staff

Customer review rating 4.0/5

Nilesh Families - 26/03/2021 Confirmed reviews ALL

We enjoyed the stay and we visited twice during our trip. Really safe place to stay. Service and hospitality is great

Dear Mr. Nilesh, Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Bharat Kumar Gupta Rooms Division Manager

Its well located and easy to find and convenient to stay.

Customer review rating 4.5/5

Sudarshan Families - 26/03/2021 Confirmed reviews ALL

I visited vadodara for my family function. as i was stayed there, it was very good and well managed hotel. I enjoyed the function of sangeet organized there and the other room facilities.

Dear Ms. A., We appreciate you sharing your experience with us. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and offer a great experience for all our guests. We take pride in training our associates and it is very heart-warming to note that they have been able to “Exceed your Expectations”, which is the motto of our hotel. I look forward to welcoming you back to our hotel. Warm Regards Bharat Kumar Gupta Rooms Division Manager
Customer review rating 3.0/5

Satish L. Business - 23/03/2021 Confirmed reviews ALL

Honestly quite disappointed with my experience

Dear Mr. L., Thank you for taking your time in sharing your constructive feedback with us and I am truly sorry to hear that we came up short in providing you with a flawless and memorable stay during this occasion. I am extremely sadden that the shortcomings you experienced have understandably affected your impression of the hotel and I wish to extend my sincerest apologies for the frustrations and inconveniences caused. Please be assured that your feedback is very important to us and I have taken the necessary steps to address the issues you have brought up with my team. I appreciate your feedback and I sincerely hope that the experience will not deter you from returning to Grand Mercure Vadodara Surya Palace in the not too distant future. Best regards, Bharat Kumar Gupta Rooms Division Manager

State of the art...superb

Customer review rating 5.0/5

Kolika M. Solo - 23/03/2021 Confirmed reviews ALL

Have always wanted to stay at Grand Mercure...finally my wish came true...the ambience is so soothing...facilities are amazing and the hospitality is excellent...Thank you so much...keep it up....

Dear Mr. M., Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Bharat Kumar Gupta Rooms Division Manager

Good arrangement

Customer review rating 4.5/5

Bharat D. Business - 22/03/2021 Confirmed reviews ALL

All the arrangements as per commitment and need.

Dear Mr. D., Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Bharat Kumar Gupta Rooms Division Manager

yes

Customer review rating 5.0/5

Vaman M. Business - 18/03/2021 Confirmed reviews ALL

very great experience

Dear Mr. m., Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Bharat Kumar Gupta Rooms Division Manager

Well located, good facilities, extremely reasonable

Customer review rating 4.5/5

Rk Families - 16/03/2021 Confirmed reviews ALL

Excellent

Dear Ms. P., Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Bharat Kumar Gupta Rooms Division Manager

Good stay

Customer review rating 3.5/5

Dr. T. C. Business - 15/03/2021 Confirmed reviews ALL

This time I felt there is a lot of missing than my earluier stays in your hotel. The room hygine did not impressed me in this trip. No dental, saving, combs kits were provided. The quality and quanity of batheing kits ( bathing gel, Shampoo, conditioners, soap) were lacking. No issues in supplying of drinking water. Overall the stay was good but need more improvements. I don't know if this is the effect of cost cutting!

Dear Mr. C., Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. Thank you for sharing your concerns with us we've made a note of it and have forwarded it ahead the concerned department head. Although all the bathroom amenities are on the request we have removed t because of the COVID 19 contamination. Please accept my sincere apology for the same, we'll ensure your next visit here is defect free. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Bharat Kumar Gupta Rooms Division Manager

It was the most comfortable event of mine till now.

Customer review rating 5.0/5

Nishant R. Families - 13/03/2021 Confirmed reviews ALL

The decor, arrangements, service, food everything was well organised. I would love to visit again for sure. Thank you all. You all as a team worked hard to make my event special. I got a memory as a gift.

Dear Mr. R., Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Bharat Kumar Gupta Rooms Division Manager

Wonderful stay

Customer review rating 4.5/5

Ujjwal S. Business - 13/03/2021 Confirmed reviews ALL

Overall stay was good, food was great, hotel staff was so cooperative, room was good & clean. Only issue was there, room AC made really bad noice like we are sitting next to so generator, so I was pushed to run AC on low speed. Rest was perfect. Thanks, will stay next time as well

Dear Mr. S., Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. Thank you for sharing your concerns with us we've made a note of it and have forwarded it ahead the concerned department head. Please accept my sincere apology for the same, we'll ensure your next visit here is defect free. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Bharat Kumar Gupta Rooms Division Manager

Overall experience was okayish

Customer review rating 3.0/5

Tushar Couples - 10/03/2021 Confirmed reviews ALL

We did had a nice experience, but we were disturbed alot due to outside noise occuring in the lobby, also the money spent on the experience was way too much. Also given that we had our first night after marriage we were expecting a bit of decoration.

Dear Mr. Z., Thank you for taking your time in sharing your constructive feedback with us and I am truly sorry to hear that we came up short in providing you with a flawless and memorable stay during this occasion. I am extremely sadden that the shortcomings you experienced have understandably affected your impression of the hotel and I wish to extend my sincerest apologies for the frustrations and inconveniences caused. Please be assured that your feedback is very important to us and I have taken the necessary steps to address the issues you have brought up with my team. I appreciate your feedback and I sincerely hope that the experience will not deter you from returning to Grand Mercure Vadodara Surya Palace in the not too distant future. Best regards, Bharat Kumar Gupta Rooms Division Manager

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