ibis Styles Канберра Eagle Hawk 4 звезды

Примечание: Tripadvisor 3.2/5 Отзывов: 559

Гарантия
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ibis Styles Канберра Eagle Hawk - Image 1
ibis Styles Канберра Eagle Hawk - Image 2
ibis Styles Канберра Eagle Hawk - Image 3
ibis Styles Канберра Eagle Hawk - Image 4
999 Federal Highway, 2620 КАНБЕРРА, Австралия

Описание

Особенности отеля

  • ALLSAFE certification, free Wi-Fi, and on-site parking available.

  • Fitness center and Pool onsite

  • Meeting space for 3-300 guests, a range of packages are available

  • Close to some of the regions best Wineries

  • Central to all the Canberra Region has to offer

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Расположение отеля

ibis Styles Канберра Eagle Hawk

999 Federal Highway
2620 КАНБЕРРА
Австралия

GPS:-35.203559, 149.209067

Телефон
Факс +61 2 6241 3691

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

CAFE MUNCH

Кафе Munch

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг TripAdvisor  3.2/5  Отзывов: 559

PUTRID

Примечание: Tripadvisor 1.0/5

Maree J Реальные отзывы TripAdvisor

The first impression in reception area was good, smelled very clean, however as soon as I entered our room I was overcome with smell of damp/mould and a odour that made my eyes water, it was the most disgusting smell . I returned to reception and refund was processed immediately no questions asked (as if it was expected). I do not recommend anyone stay at this facility.

DAMP DAMP DAMP

Примечание: Tripadvisor 1.0/5

Tarny19 Семьи - Реальные отзывы TripAdvisor

The first impression upon walking into reception was good, the hotel smelled very clean, however as soon as I opened the door of the chalet I was overcome with smell of damp and mould. After reporting this to reception and asking for another room which was accommodated the same thing happened another mouldy,damp room. I would not advise anyone with breathing issues,allergies or young children to stay here. Overall the rooms and public areas were clean but are in need of a serious revamp.

Amazing stay

Примечание: Tripadvisor 5.0/5

Jai S Реальные отзывы TripAdvisor

I had a fantastic experience staying at Ibis Styles Eaglehawk. From the moment I walked in, the staff were warm, welcoming, and eager to assist. The check-in process was smooth and quick, and I was even offered a complimentary drink while I settled in. The room was spacious, spotless, and thoughtfully decorated, with all the amenities I needed for a comfortable stay. The bed was incredibly comfortable, and I slept soundly each night. The bathroom was modern and well-maintained, with fluffy towels and high-quality toiletries.

Holiday visit

Примечание: Tripadvisor 4.0/5

Excursion354391 Семьи - Реальные отзывы TripAdvisor

Clean room , nice accomodation however lack of good customer servise . You never felt that you are a guest , it just like nothing. You treated us like we cannot afford to pay because we wear simple clothes. I travelled overseas many times from different country, ridiculous on my own country We treated like not nice 🤨😉

Never again

Примечание: Tripadvisor 1.0/5

Stephen H Реальные отзывы TripAdvisor

This place is completely run down and neglected - we have stayed here at least half a dozen times when our children were small and it was both sad and shocking to see how badly it has been let go. The staff are awful - so disinterested and treat you as though you are invisible -- apparently the computer screen is far more important and interesting than the customer and she was clearly not doing any work on it! On check in we were told that breakfast was an additional cost - thank heaven I had printed out my receipt stating that the room rate included the breakfast - even then she behaved like she was doing me some kind of favour by letting us have it!! Nothing looked particularly clean in the breakfast room either. The rooms are quite grubby and once you turn on the lighting bugs descend on you from everywhere! This used to be a popular place to stay but there were many, many empty rooms on a Saturday night - surrounds are covered in weeds and overgrown We have had some good memories of this place in the past but this was not one of them and we won't be returning - THEY SHOULD BE ASHAMED OF THEIR CUSTOMER SERVICE.

Dear Stephen, I sincerely apologize for the poor experience you have had with your recent stay. We understand how frustrating it can be when expectations are not met, and especially as a long term loyal customer. We are committed to providing our customers with the best experience possible, and clearly, we have fallen short in this instance. Please be assured, we have spoken about your feedback with our team and what went wrong. Once again, I am sorry for this recent experience and hope for the opportunity to make it right in the future. Please contact me via the hotel should you wish to stay again in the future and I will personally take care of the arrangements to ensure a better expereince. Thank you for your feedback. Best regards, Gavin Hocking Regional General Manager

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