Novotel Канберра 4,5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.8/5 Отзывов: 3 724

Гарантия
лучшей цены
Novotel Канберра - Image 1
Novotel Канберра - Image 2
Novotel Канберра - Image 3
Novotel Канберра - Image 4
65 Northbourne Avenue, 2601 КАНБЕРРА, Австралия

Описание

Особенности отеля

  • Озеро расположено в 1 км, здание парламента - в 3 км

  • Рядом находится множество ресторанов и баров

  • WIFI, большая рабочая зона, ЖК-ТВ с кабельными каналами

  • В стильном баре в течение всего дня подаются напитки и закуски

  • Фитнес-центр, спа-салон, сауна, залы для проведения мероприятий

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Расположение отеля

Novotel Канберра

65 Northbourne Avenue
2601 КАНБЕРРА
Австралия

GPS:-35.27799, 149.128986

Телефон
Факс +61 2 6245 5100

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

FIRST EDITION CANBERRA

Taste Canberra like a local at First Edition Restaurant. Showcasing only the best and freshest local produce sourced within Australia's capital and surrounds. Open for Breakfast and Dinner 7 days a week with High Tea and Brunch on Saturdays.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  3.8/5  Отзывов: 3 724

Рейтинг TripAdvisor  3.7/5  Отзывов: 4 050

The Novotel Canberra - Average Stay

Примечание: Tripadvisor 3.0/5

Mauzie2 Деловые путешественники - Реальные отзывы TripAdvisor

Pretty ordinary hotel. The standard room we were allocated was spacious with a queen bed. The bathroom was a disabled bathroom which meant there’s a shower curtain instead of a screen to facilitate someone needing assistance. We unfortunately found the whole bathroom became flooded with every shower which meant we were having to either walk through the water or try to mop the water up with towels. Not ideal for able bodied people unfortunately. Breakfast is quite nice. The room we stayed in was quite shabby and definitely in need of an update. The people making up the room are excellent. The room was clean, tea and coffee replenished. The location is very good. That is the main plus for this hotel. On leaving I had a number of bags to move from our room downstairs. Unfortunately this hotel doesn’t have a porter. The front desk staff member told me to do it myself and get a trolley from the foyer. When I went down to the foyer I was attempting to try to manoeuvre a large trolley to the lifts when another staff member saw me trying to do and rushed to my aid. I was grateful as this whole process was not going well. The Novotel Canberra won’t be my hotel of choice for future business trips. It’s just okay. More like a motel than a hotel.

Reccommended

Примечание: Tripadvisor 5.0/5

241debh Solo travel - Реальные отзывы TripAdvisor

Very impressed with all aspects of the stay apart from the dated bathroom which needs some TLC. Highly recommend First Edition for meals and all staff were accommodating with my requests including providing a phone charger. Perfect central location with everything close by.

Dear 241debh, Thank you for taking the time to share your feedback following your recent stay at Novotel Canberra. We're delighted to hear that you enjoyed our central location and that our team was able to accommodate your requests, including providing a phone charger. It's also wonderful to know you highly recommend First Edition for meals — we’ll be sure to pass your kind words along to the team. We appreciate your comments regarding the bathroom and will take this on board as we continuously work to improve our guest experience. Thank you again for choosing to stay with us. We hope to welcome you back in the near future. Warm regards, Alison Mair

Novotel Canberra misses the mark…

Примечание: Tripadvisor 1.0/5

MichelleKCo Реальные отзывы TripAdvisor

Unfortunately we just didn’t love this hotel. We had booked through Luxury Escapes - sadly luxury is not a word I would associate with the hotel. It feels old, the breakfast was basic (hot cross buns were good however kept running out) & the queue to get into breakfast was waaaaaay too long and disorganized and the hostess too grumpy tbh. The shower wasn’t hot, no tea or coffee in the rooms and the bar closed early -about 9.30. To top it off we had a pre-paid package yet were somehow still charged for something on credit card that they have yet to explain. When checking out I queried this and was advised it was removed then received an email with an invoice and charge to my card. Please explain - no response as yet. Good location but there are plenty of good hotels close by in Canberra. We usually stay at the QT - but tried the Novotel as part of a LE deal. we won’t be back to the Novotel.

Dear MichelleKco, hank you for taking the time to share your recent experience with us. I’m truly sorry to hear that your stay did not meet expectations. We aim to provide a comfortable and enjoyable experience for all our guests, and I regret that we fell short in several areas during your visit. Please accept our apologies for the issues you encountered with breakfast service, the room amenities, and the shower. Your feedback has been shared with the relevant teams to ensure we address these matters promptly and improve our service standards. I’m especially concerned about the unresolved charge to your credit card. This is certainly not the experience we want for our guests, and I apologise for the lack of response. If you are still awaiting clarification, please feel free to contact me directly at the hotel so I can follow this up for you as a priority. While I understand that your experience has left you feeling disappointed, I do appreciate your candid feedback and hope you might reconsider visiting us again in the future so we have the opportunity to provide you with the high standard of hospitality we strive for. Warm regards, Alison Mair

Mixed

Примечание: Tripadvisor 2.0/5

BMinDRW Реальные отзывы TripAdvisor

Good location. Breakfast great and well priced. Indoor pool sensational (especially for late April). Staff nice. Parking expensive and full from 6pm. Alternative parking options difficult. Pillows truly dreadful. I probably wouldn't return due to the parking unavailability and dreadful pillows. 5/10

Dear BMinDRW, We're pleased to hear you enjoyed our central location, found breakfast to be great value, and were able to make the most of our indoor pool—especially during the cooler April weather. It's also lovely to know our team made a positive impression during your stay. We’re sorry to hear that parking availability and pillow comfort impacted your overall experience. Due to our city location, on-site parking is limited and can fill quickly, especially in the evenings. However, there are several public car parks located within a short walking distance of the hotel, and our team is always happy to assist with directions or suggestions. We appreciate your feedback and will take your comments on board as we look to improve. Warm regards, Alison Mair

Memorable and safe convenience

Примечание: Tripadvisor 5.0/5

Maria Nilda C Реальные отзывы TripAdvisor

Anton a fellow Filipino by descent had been very good in his assistance with all our booking and queries. He gave us an excellent support with suggestions on places how to and water complementary thanks Novotel Canberra. Food breakfast was excellent as well including waiters Bathroom amenities perfect

Dear Marionildac2025, Thank you so much for your kind words and for choosing to stay with us at Novotel Canberra. We're thrilled to hear that Anton provided you with such excellent service and support throughout your stay. We’re proud to have him on our team, and I’ll be sure to pass along your lovely feedback. It’s also great to know you enjoyed the breakfast and found our bathroom amenities to your satisfaction. We truly appreciate your comments and hope to welcome you back again soon. Warm regards, Alison Mair

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Другие интернет-пользователи оценили наш отель

  • 1 756 Отзывов 7.4/10 Расположение
  • 2 396 Отзывов 5.4/10 Номер
  • 1 862 Отзывов 7.3/10 Сервис
  • 28 Отзывов 4.3/10 Интернет
  • 920 Отзывов 5.7/10 Комфорт
  • 863 Отзывов 4.8/10 Чистота
  • 643 Отзывов 3.7/10 Удобства
  • 639 Отзывов 2.7/10 Атмосфера

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