Mercure Canberra 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 2 304

Mercure Canberra - Image 1
Mercure Canberra - Image 2
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Описание

Особенности отеля

  • Centrally located, heritage listed hotel featuring all the comforts of the 21st century.

  • In hotel dining options with our Courtyard Restaurant and Olims Bar & Bistro

  • Meeting Space, Gym, Wifi, Onsite Parking available.

  • 10 minutes from the airport and close to public transport options.

  • Excellent service, 24-hour reception, and friendly atmosphere to feel at home.

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Расположение отеля

Mercure Canberra

Corner of Ainslie, and Limestone Avenue
2612 BRADDON
Australia

GPS:-35.276066, 149.143494

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При отеле
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 2 304

Рейтинг TripAdvisor  4.0/5  Отзывов: 2 265

Сертификат качества 2023

A quiet oasis, rooms overlook a lovely central courtyard garden with fountain. No street noise at all.

Примечание: Tripadvisor 5.0/5

BelC0001 Couples - Реальные отзывы TripAdvisor

It may look Establishment and a little old from the street but the interior is in immaculate condition, celebrating its 1927 build. Our room was on the top floor of the hotel, itself with a mezzanine bedroom and bathroom. The lounge area, double sofa bed and kitchenette on the lower floor of our two level apartment. The entire room, including the bathroom and kitchenette were absolutely clean, the cleanest we’ve experienced of all the Accor hotels we’ve stayed at this year. A thought for those guests less steady on their feet : the stairs up to the bedroom are narrow and steep; the shower is over the bath and it’s a deep bath so you have to be careful climbing into the bath to use the shower. Best to check with Reception to obtain a suitable, accessible, room. Our apartment had a balcony; it was lovely to sit, with coffee or a drink and read in the sun, overlooking a peaceful courtyard garden with fountain. Use the secure outdoor car park at the rear of the hotel: Reception gives you the PIN code to enter and exit at the gates. Access to the car park from the hotel so you can park, after checking in, and carry your luggage to your room. We will happily stay here again.

Dear BelC0001, We very much appreciate your comments regarding your stay at the Mercure Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially our housekeeping crew. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Lukas Wilfling General Manager

Quaint hotel in Canberra

Примечание: Tripadvisor 4.0/5

elizabeth m Couples - Реальные отзывы TripAdvisor

We stay in this hotel occasionally as it’s comfortable and close to Civic. The restaurant options for both breakfast and dinner are ok and reasonable value for your $. It’s an older style hotel but has pleasant surrounds and is clean and well presented.

Dear elizabteh m, We very much appreciate your comments regarding your stay at the Mercure Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Lukas Wilfling General Manager

An older hotel, but full of character.

Примечание: Tripadvisor 5.0/5

marcuslambertus Couples - Реальные отзывы TripAdvisor

This is an older hotel but full of character. The staff were great, the rooms are comfortable. The hot water in the shower is hot and instant. The hotel is fairly centrally located (although we used Uber instead of driving). The hotel is showing some signs of its age but it has heaps of charm.

Dear marcuslambertus, We very much appreciate your comments regarding your stay at the Mercure Canberra. It is always a pleasure to receive positive feedback, especially when it includes our wonderful team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lukas Wilfling General Manager

Chosen as a pet friendly option

Примечание: Tripadvisor 3.0/5

lost_nomads Couples - Реальные отзывы TripAdvisor

Lovely historical building close to Civic, about 1km if you want to walk. We had stayed in two Abode hotels in Canberra previously when we visited with our dog. This is our first stay here. Our stay coincided with an ice cold snap in Canberra so we welcomed the fact the heat was on in our room on arrival and that we could dine inside in certain areas with our dog. You pay a premium per night to have your dog and whilst they are fairly similar to the decor in other rooms, the floor is Lino/ hard and it’s freezing!! Perhaps in winter a nice addition with the pet pack would be slippers as this is essential and I’m glad I packed some from another hotel stay. Our room had a sizeable paved courtyard facing North so it was easy to toilet, although our boy preferred the smells the internal grassed courtyard gardens of the hotel provided. Bistro food was nice, but room service was very average and several weeks after check out I’m still waiting on a response to a query of an overcharged meal from their night owl menu.

Dear lost_nomads, Thank you for taking the time to tell us about your experience at the Mercure Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I'm just trying to find out who is working on your email regarding the overcharges from the Bistro, please bear with us while I'm getting the correct person to get in contact with you. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lukas Wilfling General Manager

Good value in Canberra

Примечание: Tripadvisor 4.0/5

Richard P Семьи - Реальные отзывы TripAdvisor

Good hotel with an old school charm. Decent room rate for school holidays. Room was clean and spacious for the family - the loft style makes it different than your conventional hotel room. Staff were friendly. On-site, secure car parking available. Restaurant / bar was ok.

Dear Richard P, We very much appreciate your comments regarding your stay at the Mercure Canberra. It is always a pleasure to receive positive feedback, especially when it includes our wonderful team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lukas Wilfling General Manager

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Другие интернет-пользователи оценили наш отель

  • 740 Отзывов 9.1/10 Расположение
  • 1 428 Отзывов 7.4/10 Номер
  • 1 124 Отзывов 8.7/10 Сервис
  • 38 Отзывов 1.8/10 Интернет
  • 456 Отзывов 7.3/10 Чистота
  • 426 Отзывов 7.5/10 Завтрак
  • 16 Отзывов 3/10 Велнес-зона

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