Mercure Canberra 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 1 912

Гарантия
лучшей цены
Mercure Canberra - Image 1
Mercure Canberra - Image 2
Mercure Canberra - Image 3
Mercure Canberra - Image 4
Corner of Ainslie, and Limestone Avenue, 2612 BRADDON, Австралия

Описание

Особенности отеля

  • Centrally located, heritage listed hotel featuring all the comforts of the 21st century.

  • In hotel dining options with our Courtyard Restaurant and Olims Bar & Bistro

  • Meeting Space, Gym, Wifi, Onsite Parking available.

  • 10 minutes from the airport and close to public transport options.

  • Excellent service, 24-hour reception, and friendly atmosphere to feel at home.

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Расположение отеля

Mercure Canberra

Corner of Ainslie, and Limestone Avenue
2612 BRADDON
Австралия

GPS:-35.276066, 149.143494

Телефон
Факс +61 2 6243 0001

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 1 912

Рейтинг TripAdvisor  3.9/5  Отзывов: 2 290

A Pleasant Surprise

Примечание: Tripadvisor 4.0/5

True W Реальные отзывы TripAdvisor

Went there for a reunion and the rooms are old but quite large and very quiet. These were surprisingly good better than I expected from the Mercure chain. They were cleaned well but other parts of the motel were not. The lift was filthy and not cleaned for some time. The internal gardens were stunning and a real feature. The bar area was average and the food ok, nothing really special but good for a Mercure. Probably more staff needed when so many people attending. One or two of the staff at reception us difficulty do the most basic tasks and young lady was rude because of the three times they made errors with our bookings. More training needed in reception. Overall a pleasant surprise and I would recommend it or stay there again.

Worn & Dated-Insufficient Airconditioning-Rabbit Warren with no Elevator-Not Worth the Money

Примечание: Tripadvisor 2.0/5

Cherri R Реальные отзывы TripAdvisor

After unpacking & going out for dinner, came back to discover aircon didn't work-room was 28'. Was moved to an "upgraded" 2-story room-no it wasn't. Was awoken at 2 am to the sound of the front door being opened & the overhead lights turned on. Before we could say anything, they left. Woken again at 6 am to a fire alarm & had to exit the building. False alarm-Not their fault but just another thing.

Uninspiring

Примечание: Tripadvisor 2.0/5

Charles C Реальные отзывы TripAdvisor

A quirky hotel of some historical interest. Other than this little to recommend it. First room abandoned with faulty air conditioner. Replacement accommodation dark and dingy. Reception staff unforthcoming and bistro uninspiring. Had to exit hotel twice during the last night due to faulty fire alarm. I would not recommend this hotel.

Great place to stay, just not to eat!

Примечание: Tripadvisor 4.0/5

AM_of_Oz Реальные отзывы TripAdvisor

Wonderful historic building in a peaceful spot. Great hospitality by all staff at the Motel/Hotel itself, and very accommodating helpful people all around! I appreciate that all very much. Nice big room (I had a loft). My one complaint was the food there in Olims just not being very good. Breakfast of scrambled eggs were wet sloppy and tasted watered down and tasteless. I love my eggs, so this was a disappointment. I tried them 3 times and found the same each time. I also had dinner there just the once and was disappointed and felt pricing was steep for such bland food (I had the beef brisket sandwich which was dry and in need of a sauce and flavour.) Great place to stay, just not to eat!

Dear AM_of_Oz We very much appreciate your comments regarding your stay at the Mercure Canberra. It is always a pleasure to receive positive feedback, especially when it includes our wonderful team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please also allow me to extend my sincere apologies regarding your dining experience and please rest assured that I will share your feedback with our Executive Chef. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Lukas Wilfling General Manager

The good and the Not so Good

Примечание: Tripadvisor 3.0/5

blairbears Реальные отзывы TripAdvisor

There were two busloads of us. pulled up in the front. We couldn't get out as there was no easy access for elderly or people with wheely walkers. Carer had to go into the foyer get our keys and then we had to drive around the back to access through the car park. That was locked so had to use one of the keys to unlock the gate. Rooms furnished with very old fashion cupboards. Huge TV on wall but no instructions how to use it. Remote control very basic with very few buttons. Lovely glass tables, a chair, a huge very comfortable king size bed. Beautiful new and spotlessly clean bathroom with long vanity, toilet and shower but no safety handrail or shower stool, very slippery for the elderly. Old world charm hotel but needs to be brightened up. The bistro where we had breakfast was a disgrace for the size of the hotel. We had to wait an hour before we could get in and find a table, it was the quick and dead. The breakfast food was very good but the lids on the containers were broken and half falling off. It was like a cheap cafeteria. The staff were lovely and there was a beautiful courtyard garden to sit in.

Dear blairbears, Thank you for taking the time to tell us about your experience at the Mercure Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is my hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lukas Wilfling General Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 812 Отзывов 8.8/10 Расположение
  • 1 518 Отзывов 7/10 Номер
  • 1 044 Отзывов 8.2/10 Сервис
  • 39 Отзывов 1.3/10 Интернет
  • 573 Отзывов 5.3/10 Удобства
  • 535 Отзывов 5.4/10 Еда
  • 511 Отзывов 6.4/10 Чистота
  • 470 Отзывов 6.9/10 Завтрак

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