Mercure Canberra 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 2 166

Гарантия
лучшей цены
Mercure Canberra - Image 1
Mercure Canberra - Image 2
Mercure Canberra - Image 3
Mercure Canberra - Image 4
Corner of Ainslie, and Limestone Avenue, 2612 BRADDON, Australia

Описание

Особенности отеля

  • Centrally located, heritage listed hotel featuring all the comforts of the 21st century.

  • In hotel dining options with our Courtyard Restaurant and Olims Bar & Bistro

  • Meeting Space, Gym, Wifi, Onsite Parking available.

  • 10 minutes from the airport and close to public transport options.

  • Excellent service, 24-hour reception, and friendly atmosphere to feel at home.

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Расположение отеля

Mercure Canberra

Corner of Ainslie, and Limestone Avenue
2612 BRADDON
Australia

GPS:-35.276066, 149.143494

Телефон
Факс +61 2 6243 0001

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 2 166

Рейтинг TripAdvisor  3.9/5  Отзывов: 2 274

A disappointing stay.

Примечание: Tripadvisor 3.0/5

Sandy W Реальные отзывы TripAdvisor

We have stayed at this Hotel many times before. As Accor platinum members we are supposed to receive an upgrade and welcome gift. We had to ask about the welcome gift. Our room was large, and bathroom is a good size too. The doona was too hot and made us uncomfortable. The Olims restaurant was very disappointing, no service, you order from the bar and when we asked about cutlery we were told it's over there! We ordered scotch fillet steak , which was very chewy. The breakfast was ok , we ordered omelettes and these took along time and looked like pizzas! Overall a disappointing stay and we will not stay again.

Dear Thank you for taking the time to tell us about your experience at the Mercure Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and pre-vent future occurrence. We appreciate you sharing your concerns, and it is my hope that you will find a more suitable solution for your accommodation needs for a future visit to the nations capital. Sincerely, Lukas Wilfling General Manager

Great Hotel in Middle of Canberra

Примечание: Tripadvisor 5.0/5

David W Couples - Реальные отзывы TripAdvisor

Lovely old world charm Hotel Centrally located Not far from anything great rooms excellent staff from the GM down and great food and bar Cant fault it We will be back

Dear David W, We very much appreciate your comments regarding your stay at the Mercure Canberra. It is always a pleasure to receive positive feedback, in particular when it is directed at our wonderful team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Lukas Wilfling General Manager

Quiet and convenient stay

Примечание: Tripadvisor 5.0/5

Kelglaz Couples - Реальные отзывы TripAdvisor

We had a short trip to Canberra to visit the war memorial and chose the Mercure for its proximity to it. It is also with in walking distance to shops and cafes. Staff were lovely on check in and check out. Room was spacious and clean and the bed was very comfortable. Amazing hot water and water pressure too! There is a open air car park available at a cost but easy to access, as we had a big vehicle this isn’t always the case. Definitely encourage you try the room service it didn’t disappoint!! Thanks for the lovely stay!

Dear Kelglaz We very much appreciate your comments regarding your stay at the Mercure Canberra. It is always a pleasure to receive positive feedback, especially when it includes our wonderful team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Lukas Wilfling General Manager

Lovely hotel but poor breakfast.

Примечание: Tripadvisor 4.0/5

jillypink Реальные отзывы TripAdvisor

Booked by phone as needed accessible room. Customer service operator very helpful. Booked bed and breakfast with secure parking. Check in easy and room with king bed and accessible bathroom good. Had food at bistro/bar which was delicious. Breakfast was a disappointment. Fresh fruit a disappointment. Scrambled eggs were cold, the bacon scrappy. Had to ask for a tea pot of tea. Lid didn’t fit and had to hold it on. Would return but unless breakfast improves would not book b&b.

Dear jillypink, We very much appreciate your comments regarding your stay at the Mercure Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please also allow me to extend my sincere apologies for your breakfast experience and please rest assured that I will share your feedback with our Food and Beverage team to ensure we are investigating our offering and make adjustments were needed. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Lukas Wilfling General Manager

Wonderful on the outside, even better when you step inside.

Примечание: Tripadvisor 5.0/5

Voyager620759 Семьи - Реальные отзывы TripAdvisor

This was a great choice for a quick trip to Canberra. Ideally located close to the City Centre, but with a great open feel and a relaxed and comfortable ambience. Very helpful staff, delicious room service meals on the night we arrived, and a great, relaxing breakfast the next morning. It's a wonderful place to look at, and even better when you get inside! Claudia on the front desk did everything possible to make us feel welcome, and answered every question we had. Outstanding.

Dear Voyager, We very much appreciate your comments regarding your stay at the Mercure Canberra. It is always a pleasure to receive positive feedback, especially when it includes our wonderful team. I will share your comments with our team, in particular Claudia and her line Manager. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Lukas Wilfling General Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 820 Отзывов 9.1/10 Расположение
  • 1 509 Отзывов 7.2/10 Номер
  • 1 105 Отзывов 8.4/10 Сервис
  • 42 Отзывов 0.9/10 Интернет
  • 489 Отзывов 7.1/10 Чистота
  • 467 Отзывов 7.3/10 Завтрак
  • 15 Отзывов 1.6/10 Велнес-зона
  • 9 Отзывов 1.8/10 Бассейн

В сотрудничестве с Trustyou

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