ibis Mackay 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 1 860

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Christensen Circuit, Mackay Airport, 4740 MACKAY, Australia

Opis

O hotelu

  • Complimentary car parking

  • 20 meter walk to the airport, pick up and drop off of your hire car is very convenient

  • Super comfortable beds

  • Tavern on site

  • 24 Hour reception

Nasze pokoje

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Lokalizacja hotelu

ibis Mackay

Christensen Circuit, Mackay Airport
4740 MACKAY
Australia

Pozycja GPS:-21.178058, 149.181637

Telefon
Faks +61 7 4898 0001

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

TURBARLENCE TAVERN

TurBARlence Tavern open for breakfast Monday to Friday from 5am and 6am Saturday and Sunday. All day dining runs between 10am - 9pm. With modern furnishings and upbeat atmosphere, TurBARlence is a place you will want to spend your time.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 1 860

Ocena TripAdvisor  4.5/5  Liczba opinii: 394

Ibis Mackay - next to Airport

Ocena na stronie TripAdvisor 3.0/5

Evelyn M A Solo travel - Opinia zatwierdzona w TripAdvisor

I didn't actually visit here. I rang the Ibis to book, which took a while to get through. Once I did, the operator was quite nice However, there were no family rooms, so you can't book if you're a family unless you book two separate rooms. There are no interconnected rooms either to my understanding which was a little sad as would be perfect as we had an early flight that day an had to get to Melbourne an then after Melbourne catch another plane to destination so it would of shortened our day. However we had to travel from small town 2hr away early morn to make. Our flight. Hopefully oneday they can change this even if there is jist a few rooms. To accommodate family.

Dear Evelyn, Thank you for your feedback and I am sorry we were not able to accommodate your request at the time. We do have interconnecting rooms for families, however it may have been booked out for your specific dates. We hope to be able to welcome you next time. Kind Regards, Adriette

Clearly poor poor management

Ocena na stronie TripAdvisor 1.0/5

guestdude Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I stay here for business. The beds are horrible to sleep on compared to other hotels. Air conditioners always make me sick and you can’t open a window. Then there’s the restaurant. It’s overpriced and of poor quality. The service staff have no idea what’s going on either. I strongly recommend people stay elsewhere till these guys start catching on being greedy and indifferent is ruining the joint.

Dear guestdude, Thank you for sharing your epxerience and I am sorry to hear that we fell short on this occasion. I can assure you that I have shared your feedback with the relevant teams and we have made the necessary improvements. I hope that you will give us another chance to better serve you. Kind Regards,

Okayish rooms, terrible service, terrible food.

Ocena na stronie TripAdvisor 2.0/5

Redmond H Opinia zatwierdzona w TripAdvisor

Bed is comfy, glasses in the room were filthy. Turbarlence, the restaurant downstairs has very slow service, terrible and overpriced food. Paid for a $28 chicken parmigiana, what a terrible turnout on the plate. I've gotten more substantial servings from a pub $15 lunch special. I gave it another chance after an awful pizza the night before. This has cemented my opinion and I will not be dining or staying here ever again.

Dear redmondh104 Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind regards,

Don't bother

Ocena na stronie TripAdvisor 1.0/5

kerrianne0 Opinia zatwierdzona w TripAdvisor

So incredibly rude. We walked in and said Hi he said Name I told him he then said Name again hence I said it louder. He said credit card I said here you are and got nothing back no response. He said room 999 and my husband said where do we park can we go in and out he said yes. That's the conversation. I very quietly pop my head over and asked if he was always rude? He said no and off we went. We paymkney kn the Accor club for the last 20 years. Seems yoy getctreated poor everywhere qith accor.

Dear Kerrianne, I am so sorry to hear about your experience at the front desk. I can assure you that this is not the service we usually provide, and I have already discussed this incident with the team member involved. I hope you will give us another chance to better serve you. Kind Regards,

Ok, for one night only.

Ocena na stronie TripAdvisor 1.0/5

CoalDust Opinia zatwierdzona w TripAdvisor

Been coming for years as it’s at the airport. Now Cheap for a reason. Cleanliness - poor at best, glass ring marks and even hair on bedsides, greasy food marks on bench, dirty hand marks on walls. Carpet stains next to bed. The jug had water in it for lord knows how long as it had floaters in it. Dust on all areas that don’t get touched, bathroom wall light fittings, towel rails, showers getting mouldy. Maintenance - Mattress so worn you are on the base, ended up sleeping on the floor. Directional bedside lights not working. Bench seat next to table missing the cushion. Food - Seriously for a $25 schnitzel, you would expect not to get a highly process lump of so called chicken that I think there was more oil running out than meat. Complained at the bar and all I got was a smile and sorry sir, chips was good but you get more at Maccas small fries!! This was a nice place, but slipping away, locals used to come to eat at times here but is now they don’t for a reason and when I speak to locals (have an office here) they laugh at me when I say I eat there.

Dear Coaldust, Thank you for taking the time to share your feedback. I am sorry to hear that your experience has not been up to the standard that we usually provide. I can assure you that I have already discussed this feedback with them, and have already put additional checks in place to ensure that the cleanliness in the rooms and the service in the restaurant improve. I hope you will give us another chance to better serve you, and I hope to welcome you back soon. Kind Regards,

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 478 Liczba opinii 9/10 Lokalizacja
  • 974 Liczba opinii 7.2/10 Pokój
  • 872 Liczba opinii 8.2/10 Obsługa
  • 11 Liczba opinii 6.8/10 Internet
  • 571 Liczba opinii 6.6/10 Jedzenie
  • 426 Liczba opinii 7.2/10 Czystość
  • 198 Liczba opinii 6.1/10 Dobra oferta cenowa
  • 132 Liczba opinii 7.5/10 Śniadanie

Zarządzane przez Trustyou

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Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.