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The Royal Surakarta Heritage - MGallery Collection 5 gwiazdki

Ocena klientów 4.2/5 Liczba opinii: 2 819

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The Royal Surakarta Heritage - MGallery Collection
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O hotelu

  • Luxurious Javanese heritage decor

  • Fitness Centre, Semi-Indoor Pool, and Sauna

  • Strategically located among shopping places and city's attractions, such as Klewer Market

  • Easy access to Solonese famous street food places, Galabo and Keprabon

  • Free WIFI

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Usługi w hotelu i w okolicy

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

Płatne usługi

Usługi i informacje praktyczne
  • Wi-Fi/dostęp do Internetu
  • Parking
  • Dostęp dla wózków inwalidzkich
  • Klimatyzacja
  • ADI SUMARMO Płatne usługi
  • Języki, jakimi posługuje się personel hotelu
  • Recepcja otwarta całą dobę
  • Pranie chemiczne Płatne usługi
  • Portier
  • Concierge
Rozrywka
  • Basen
  • Centrum fitness
  • Masaż Płatne usługi
  • Wypożyczalnia rowerów Płatne usługi
Gastronomia
  • Śniadanie Płatne usługi
  • Liczba restauracji: 1
  • Liczba barów: 2
  • Obsługa hotelowa
Usługi biznesowe
  • Sale konferencyjne: 6
  • Centrum biznesowe
  • Możliwość kopiowania / wydruku

Lokalizacja hotelu

The Royal Surakarta Heritage - MGallery Collection

Jl Slamet Riyadi No 6
57111 solo
indonezja

Tel: +62271666111

Faks: (+62)271666530

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

  • TIRTONADI : 

  • Samolotem

    ADI SUMARMO W 10km / 6,21 mil - Płatne transport

  • Samolotem

    ADISUMARMO AIRPORT W 10km / 6,21 mil

  • Pociągiem

    BALAPAN STATION W 1,2km / 0,75 mil

  • Pociągiem

    SOLO BALAPAN W 2km / 1,24 mil

Pozycja GPS:-7.571785, 110.828656

Nasze pokoje

The Royal Surakarta Heritage is completed with 150 beautifully appointed rooms and are reflecting Javanese ambiance wrapped in modern facilities, enabling its occupant to enjoy of the local culture without losing the beauty of contemporary living. Designed to cater the needs of business and leisure travellers, all rooms are featured with a dedicated work area, in-room bars, satellite TV channel, free high speed Internet access, and premium coffee and tea-making facilities.

SUPERIOR ROOM,1 King Size Bed

Dostępne pomieszczenie
  • Maksymalna liczba osób: 3
  • Powierzchnia: Od 25 / 269 sq ft
  • Widoki: Od strony miasta *

W zależności od dostępności

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone

SUPERIOR ROOM, 2 Single Size Beds

Dostępne pomieszczenie
  • Maksymalna liczba osób: 3
  • Powierzchnia: Od 25 / 269 sq ft
  • Widoki: Od strony miasta *

W zależności od dostępności

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone

DELUXE ROOM, 1 King Size Bed

Dostępne pomieszczenie
  • Maksymalna liczba osób: 4
  • Powierzchnia: Od 31 / 334 sq ft
  • Widoki: Od strony miasta *

W zależności od dostępności

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone

DELUXE ROOM, 2 Single Size Beds

  • Maksymalna liczba osób: 4
  • Powierzchnia: Od 31 / 334 sq ft
  • Widoki: Od strony miasta *

W zależności od dostępności

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone

EXECUTIVE ROOM, 1 King Size Bed

Dostępne pomieszczenie
  • Maksymalna liczba osób: 4
  • Powierzchnia: Od 41 / 441 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

EXECUTIVE ROOM, 2 Single Size Beds

Dostępne pomieszczenie
  • Maksymalna liczba osób: 4
  • Powierzchnia: Od 41 / 441 sq ft
  • Widoki: Od strony miasta *

W zależności od dostępności

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone

Nasze restauracje i bary

SRIKANDI

Rodzaj serwowanej kuchni: Międzynarodowa

Open round the clock for breakfast, lunch, dinner and late supper, this fine dining restaurant is elegantly designed in a strong Javanese ambiance with a touch of Chinese influence. Admire the rich varieties of local heritage and Western culinary delight.

  • Poniedziałek -
  • Wtorek -
  • Środa -
  • Czwartek -
  • Piątek -
  • Sobota -
  • Niedziela -

DELICATESSEN PASTRY AND LOUNGE

Offers many variants of cakes, pastry, bakery and sweet bread in the midst of intricate Javanese fine arts galore.

Zdjęcie nieumowne

  • Poniedziałek
  • Wtorek
  • Środa
  • Czwartek
  • Piątek
  • Sobota
  • Niedziela

TIRTO TEDJO POOL BAR

Set next to a chic semi-outdoor pool, Tirto Tedjo Pool Bar is a pure haven for epicureans. Relax and rejuvenate with refreshing cocktails and exquisite light dishes.

Zdjęcie nieumowne

  • Poniedziałek
  • Wtorek
  • Środa
  • Czwartek
  • Piątek
  • Sobota
  • Niedziela

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 6

  • Maks. rozmiar: 494 m²

  • Maks. pojemność: 600 osoby

  • Maks. liczba uczestników bankietu: 100 osoby

Więcej informacji

Opinie gości dotyczące hotelu
The Royal Surakarta Heritage - MGallery Collection

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.2/5

Liczba opinii: 2 819

tripadvisor

Ocena TripAdvisor 4.0/5

Liczba opinii: 855

2021 Certyfikat wysokiej jakości TripAdvisor
Certyfikat Doskonałości 2021

Heritage Hotel

Ocena na stronie TripAdvisor 5.0/5

pengelanaj 27/12/2020 Opinia zatwierdzona w TripAdvisor

Stayed in this hotel gave an unique Solo experiences. The location is walking distance from Solo Keraton. The front office and restaurant staff are very kind and helpful. Breakfast quality is perfect. Some improvement can be made in the cleanliness. This hotel is full with antique which is need more effort to maintain the cleanliness. Room cleanliness also need some improvement, for example: below the bed you can see some dust. The tile in bath room shower also need to be brushed. But I love this hotel and definitely will stay here in my next Solo visit.

Cultural site

Ocena na stronie TripAdvisor 4.0/5

Min202020 04/11/2020 Opinia zatwierdzona w TripAdvisor

The hotel is filled with cultural tidbits. The staff is knowledgeable when asked by our kids about the characters and items found. They have on site batik making shop, traditional musical instruments as well. Breakfast buffet is on limited time slots and must tsvp beforehand. However the food wasnt reflective of the 5 stars hotel this place is. Check in and out was a breeze. Safety protocol observed.

Felt welcome as accor plus

Ocena na stronie TripAdvisor 4.0/5

b0b8081 03/11/2020 Opinia zatwierdzona w TripAdvisor

We got our rooms were free upgraded for requesting a connecting rooms. The great hotel location, unique rooms design, and we got the 50% off plus free breakfast room rate for sure we will be back here

Good hotel

Ocena na stronie TripAdvisor 5.0/5

WiwiLeung Family - 26/12/2019 Opinia zatwierdzona w TripAdvisor

It is an authentic Javanese hotel, with full decoration in everywhere of the hotel. The room is very big, so is the bed. But the light is srill bright which I prefer than most authentic hotel comes with dim lighting. The location is very strategic in the main street of Solo. If you drive please be aware that the parking lot is very limited.

Dear WiwiLeung, Thank you for staying with us. We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Hotel Collection. It is always a pleasure to receive positive feedback. Regarding the limited parking lot, we provide free valet service for our guest. Thank you once again for sharing this with us. We hope to see you again in the near future. Sincerelly, Rudin Ruslan General Manager

A modern Solo heritage in beauty style

Ocena na stronie TripAdvisor 5.0/5

susanajuwono Business - 23/12/2019 Opinia zatwierdzona w TripAdvisor

The hotel is decorated with Surakarta heritage culture, thanks to preserve the traditional lifestyle in a modern way. Love the interiors where full of batik, puppet, and the colonial granit tile floor. The breakfast room is full of lokal cuisine, variety and drlicious !. You can meet "nasi ayam" gudeg and western food. Thanks to upgrade me to junior suites. And your staff are beautiful in traditional dress.

Dear Susanajuwono, Thank you for sharing your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. We truly appreciate your splendid remarks following your stay at our hotel. See you again on many more occasions at The Royal Surakarta Heritage Solo - MGallery Hotel Collection. Sincerelly, Rudin Ruslan General Manager

Comfortable

Ocena na stronie TripAdvisor 5.0/5

Herni_Tanudjaja Family - 15/12/2019 Opinia zatwierdzona w TripAdvisor

This was the second time stay there with good services and fast response. Room and amenities were very good. Breakfast was good, although on the first breakfast short of table and seat due the some groups in there.

Dear Esther Ratu, Thank you for sharing your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. It matters most to us knowing that you have good experience when staying with us, especially to know that you were happy with the room, amenities, and breakfast. See you again on many more occasions at The Royal Surakarta Heritage Solo - MGallery Hotel Collection. Sincerelly, Rudin Ruslan General Manager

Wonderful personal touch!

Ocena na stronie TripAdvisor 5.0/5

Storyteller158313 Business - 16/09/2019 Opinia zatwierdzona w TripAdvisor

It was my first time ever staying in the hotel. Normally I travel to Solo with airplane, but during this trip, I wanted to try the new luxury train from Gambir train station to Solo Balapan, which allowed me to arrive at around 05:00 AM in Solo. I went to the hotel straight away, with the hope of just putting my luggage and then go straight to meeting. To my surprise, I had a very wonderful experience that very early in the morning, with the help of Pak Andika and Mas Fandhi, who prepared my room way earlier than it should have been and then they allowed me to go to the Spa (thank you Ibu Pika for the very kind help) to take a shower since I just arrived that morning, havent taken any shower for more than 24 hours straight. THANK YOU!

Dear Storyteller158313, Thank you for sharing your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. We truly appreciate your splendid remarks following your stay at our hotel, especially to know that you were happy with the service of our staffs, Andika, Fandhi and Pika, they will be thrilled to hear it. See you again on many more occasions at The Royal Surakarta Heritage Solo - MGallery Hotel Collection. Sincerelly, Ridho Andani Front Office Manager

Great room, great location

Ocena na stronie TripAdvisor 4.0/5

Walbirk3959 Couples - 24/08/2019 Opinia zatwierdzona w TripAdvisor

The ugrade on arrival was appreciated and provided us with a quiet and spacious room. A wonderful retreat from the busy streets. Front of house and staff were efficient and helpful. The decor and aesthetics were well done. Breakfast was disappointing. Choices were limited and food was not of a high standard. Tried both Indonesian and western offerings. Restaurant operations would benefit from some attention.

Dear Walbirk3959, We are appreciative of the time you took to share your travel story after having stayed at our hotel during your trip to Solo. It matters most to us knowing that you have good experience when staying with us, especially to know that you were happy with our room arrangement, staff at the front office, and the decoration. However, we do regret that our breakfast does not meet your expectations yet. We will address your review and concerns with our team and work to improve for the future and it is our hope that your perception of our service will not become permanently marred by this past visit. Thank you once again for sharing this with us. We hope to see you again in the near future. Sincerelly, Ridho Andani Front Office Manager

Top and cool

Ocena na stronie TripAdvisor 5.0/5

Herni_Tanudjaja Family - 30/07/2019 Opinia zatwierdzona w TripAdvisor

Satisfied with friendly staffs, good food on breakfast, gym area and pool are clean n cozy, location is in central of city. Easy getting local food around hotel area, can go by becak as well. Solo and hotel are excellent.

Dear EstherRatu, Thank you for taking the time to tell us about your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ridho Andani Front Office Manager

Great value hotel with wonderful decor

Ocena na stronie TripAdvisor 5.0/5

2019smith2019 Family - 22/07/2019 Opinia zatwierdzona w TripAdvisor

We (couple with two teenage sons) stayed here for two nights in two interconnecting rooms. During our trip around Java we stayed in six different hotels and would vote this place best value for money among them. The rooms are huge and clean and the breakfast buffet is excellent. It was also one of only two hotels that we stayed in where we were not woken by the call to prayer from the mosque - we had inside rooms facing the hotel atrium which may be the reason for this. We would definitely stay here again.

Dear 2019smith2019, Thank you for taking the time to tell us about your experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. I am happy to hear that you enjoyed a comfortable stay with us, it is a pride for us to have served you well. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ridho Andani Front Office Manager

Need improvement in the service

Ocena na stronie TripAdvisor 2.0/5

Hery T Business - 08/07/2019 Opinia zatwierdzona w TripAdvisor

Only 1 staff in the check in desk and so many guests waiting for check in. I have to wait approximately 30 minutes for check in. The house keeping is very bad. The bathroom table is oily. The floor is wet because of the water from air conditioner. Bathroom towels is not white anymore.

Dear Herytoh, Bonjour !! We very much appreciate your comments and rating regarding your stay at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. We are very concerned to know that we were not able to meet your expectations during your stay. Your feedback will be our concern for improvement. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ridho Andani Front Office Manager

NO GOOD HOTEL

Ocena na stronie TripAdvisor 1.0/5

Gregorius Ronal... T Family - 04/07/2019 Opinia zatwierdzona w TripAdvisor

this no good hotel for stay because the air conditioner was broken ,the door is broken sometimes cannot open or close and the breakfast is bad for me and my son didnt want to eat..just eat the omellete and sunshine egg only..

Dear Gregorius Ronal, Bonjour !! We very much appreciate your comments and rating regarding your stay at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. We are very concerned to know that we were not able to meet your expectations during your stay. Your feedback will be our concern for improvement. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ridho Andani Front Office Manager

Nice Javanese style hotel in Solo

Ocena na stronie TripAdvisor 5.0/5

10Tom Family - 21/06/2019 Opinia zatwierdzona w TripAdvisor

The hotel displays Javanese style in every corner, the name (Royal Surakarta Heritage Hotel) really suits the interior. It deserves the MURI appreciation. The Junior Suite is spacious and nice. A lot of art and craft works displayed in the hotel.

Disappoiting Breakfast

Ocena na stronie TripAdvisor 2.0/5

ronnygandey Family - 09/06/2019 Opinia zatwierdzona w TripAdvisor

Stayed here for one night / 2 rooms. Chose this hotel due to its location and the interior of the lobby. The staff were friendly and helful. Room, although old/dated, but clean. But the breakfast was the biggest surprise. Seems guest comments were ignored. Do not understand or was this the new standard of the Sofitel ? Liked Solo very much but do not think that this is the hotel for me in the furure.

Dear Ronnygandey, Bonjour !! We very much appreciate your comments and rating regarding your stay at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. We are very concerned to know that we were not able to meet your expectations during your stay. Your feedback will be our concern for improvement. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ridho Andani Front Office Manager

Great Place in Solo

Ocena na stronie TripAdvisor 5.0/5

WorldwideBiii Friends getaway - 27/05/2019 Opinia zatwierdzona w TripAdvisor

Exceptionally nice hotel with Indonesian themes. Good rooms in terms of size and quality.A good location across from the Alun-alun. The only complaint a Westerner might have is the buffets are mostly Indonesian food.

Dear WorldwideBiii, First, thank you very much for sharing about your experience at The Royal Surakarta Heritage Solo. We are delighted that you enjoyed your stay with us. Indeed, our restaurant buffet features a lot of Indonesian and Javanese specialties as we aim to share local delights to our guests. However, lots of western options are also available; upon your next visit please feel free to ask more details from our restaurant team. Once again we thank you for your feedback and we hope to have the please to welcome you again soon. Sincerely, Antoine Weinstein General Manager

Family Holiday

Ocena na stronie TripAdvisor 3.0/5

Journey08964985122 Family - 09/01/2019 Opinia zatwierdzona w TripAdvisor

We experienced to wait for availability and readiness for our room quite long time. we should remind many times.Room looks not maintain and clean properly. Bed linens, Towels etc are not cleaned enough, too old and dirty looking.Hotel environments and theme is good for the cultural views, represent the historical of the city.The good or lucky ones, we got door prizes during NYE dinners.Overall of our stay, it is not satisfy enough but just an ordinary stay.

Dear Journey08964985122, Thank you so much for taking the time to write a review following your stay at our hotel. It is really sad to know that some of your experience did not meet your expectation, especially for your room experience, please allow us to express our sincerest apologies. We will work on the points you have mentioned and we will try to provide our best room facility to make sure that each of our guest will get a Memorable Experiences during the whole stay. We hope that you will give us the opportunity to better serve you in your next visit. Best Regards Antoine Weinstein General Manager

Below Expectation

Ocena na stronie TripAdvisor 4.0/5

ronnygandey Family - 21/06/2018 Opinia zatwierdzona w TripAdvisor

This is my third time staying in this hotel. And I booked months before via Accor website and I chose a flexible rate with no credit card guarantee and no cancellation fees (if cancel before 18:00 hrs). To my surprise one of the hotel staffs called me 2 days before my arrival asking my credit card. The reason, shje said, was because it was a high season. My reply then was very firm : I do not give my credit card as it was not asked during my booking process and I also pointed out that how come the hotel management change the global policy ? I mailed the hotel after the phone call and Christy Atmojo, the Front Office Manager reply was satisfied me. I then saw Christy to thank her and to express my concerns. During the check in the staff told me that the extra bed was already set and to my surprise no extra bed at all in the room ! It was settled after I complain. During my stay there were many small things but annoying : no hand towels, no bath mat, no safe box, etc. I have to ask for those standard amenities in the four and five stars hotels. Then the breakfast. It was terrible and even worst compared to the other Accor hotel I stayed before i.e. Novotel Semarang. The only thing I liked about hotel breakfast was the local dishes and one or two western dishes. Last year I was complain about the stain in the floor carpet, and this time the stains were still there but not as bad as last year; at least the hotel had efforted to clean that up. I then met again wit Christy on the day of check out and she respond to my complaints by explaining that most items in my complaints (breakfast and carpet) were already in the pipeline for improvement. Then the pro things : the staff are very nice and very helpful. And this is one the strengh of this hotel.

Dear Ronny G, Thank you for your feedback for our hotel, The Royal Surakarta Heritage Solo, and your kind word for the hospitality of our staffs. However knowing that it is not a perfect stay for you, we really apologize and as mentioned that we are now still ongoing for the improvement to have better quality of service and product especially for the breakfast and carpet. It is always nice to learn that you enjoyed our local dishes and some of western dishes. Again, thank you and apologize for the inconvenient during your stay. We hope that you will give us the opportunity to better serve you in your next visit. Best Regards, Christy Atmojo Front Office Manager

Classy Hotel in Solo Center

Ocena na stronie TripAdvisor 5.0/5

esantoso Business - 21/05/2018 Opinia zatwierdzona w TripAdvisor

Royal Surakarta Heritage Solo is a very nice hotel with traditional style, very elegant and classy. Staff are very nice, friendly and helpful. This is actually perfect hotel to stay in Solo and I always stay here whenever I go to Solo. However, I think it is the time for the hotel to consider replacing the air conditioning system as whenever I stay there, I feel that the air conditioning is not functioning well as I feel quite warm in the room. It is also the time for the bed to be replaced as well as the bed is not comfortable anymore. But overall, I am very happy with the hotel.

Dear esantoso, We would like to thank you for taking the time to share your experience with The Royal Surakarta Heritage Solo. Thank you for being our loyal member and make us the ultimate destination when you do your traveling to Solo. Glad to know that our hospitality met with your expectation. For sure we take a note for the air conditioning as well as the for the bed. We will work on the points you have mentioned and we will try to provide our best room facility to make sure that each of our guest will get a Memorable Experiences during the whole stay. Once again thank you for your time, we look forward to welcoming you back soon with another memorable experience. Best Regards, Christy Atmojo Front Office Manager

It’s normal hotel

Ocena na stronie TripAdvisor 3.0/5

satishp252 Business - 09/01/2018 Opinia zatwierdzona w TripAdvisor

I visited this hotel in December. I booked this hotel after watching some great videos etc .But I found this one as average hotel. Even service is very average. Internet speed was pathetic. I used to call at least 2 to 3 times to get some water.

Dear satishp252 , Thank you for taking the time to express your concerns about your recent stay with us. The problem that you mentioned in your comment have been brought to the attention of management and shared to all of department concerned as well as the awareness of the staff with guest to ensure we are more detailed in our approach. We are in the proccess of upgrading our internet connection and the issues you have encountered is part on our project. We do apologies for the inconvenience you met during your stay. I would like to assure you that all the team is working to improve quality at The Royal Surakarta Heritage. Looking forward to welcome you back. Best Regards, Lintangsari P.Handayani General Manager

Great hotel in Solol

Ocena na stronie TripAdvisor 4.0/5

Kurnijanto S Family - 08/01/2018 Opinia zatwierdzona w TripAdvisor

Hotel location is on prime are in Solo. The hotel itself is not new, but seems well maintained. The interior are in Javanese style with many wood ornaments. Unfortunately when I was there, I only get room in inside hotel view. Probably you will get better experience if you have others rooms.

Dear Kurnijanto S, Thank you for taking the time to share your experience during your stay with us. We are very glad to know that you enjoyed our hotel which is filled with Javanese ornaments. We do apologize for the inconvenience you met during your stay. We do hope you would offer us a second chance so we can provide a room as your wish. Once again thank you for your time and your feedback, look forward to see you again soon for another journey with us. Best Regards, Lintangsari P.Handayani General Manager

Najnowsze opinie: 20

Partner: TripAdvisor

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