Novotel Taiping Perak bintang 4

Catatan tamu Avis (Peringkat ALL) 4.5/5 1.587 ulasan

Novotel Taiping Perak - Image 1
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Deskripsi

Keistimewaan hotel

  • Spacious Pre - Function area for all meeting. Built in LCD projector & screen for all meeting

  • The only hotel in town provides business centre facilities.

  • The only hotel with Kid`s club and equipped with both Swimming Pool and Gym.

  • 1,100 covered parking bays available.

  • Easy access to shopping mall as hotel located on top of Taiping Mall.

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Lokasi hotel

Novotel Taiping Perak

No 1 Jalan Tupai, Perak Darul Ridzuan
34000 TAIPING
Malaysia

GPS:4.85017, 100.7429

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

FOOD EXCHANGE

Foto non-kontrak

Enjoy an interactive dining experience. Our buffet features Asian and international cuisine for breakfast, lunch and dinner.

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Cari tahu selengkapnya

Peringkat ALL  4.5/5  1.587 ulasan

Peringkat TripAdvisor  4.5/5  384 ulasan

Sertifikat keunggulan 2024

Wonderful experience

Catatan Tripadvisor 5.0/5

izmayusoff Ulasan TripAdvisor tersertifikasi

We checked in early and front desk was very helpful and pleasant. Checking in process didn’t take much time. The room was clean with mountain and lake view. The bed and pillows were fluffy and we slept well. The room and hotel scent was very pleasant. The staff was very kind, helpful and attentive. Excellent service. Gym and pool open from 7am to 7pm. The hawker stalls across the hotel local food was very good and tasty. Every year I keep coming back to Novotel for their excellent service and great location. The hotel served variety of food choices too. Keep up the good work!

Dear Guest Thank you for your feedback with regard to your stay with us recently. I am very pleased to know that you had a wonderful experience during your stay with us and we are looking forward to your next visit to Novotel, Taiping soon. Best regards. James Chan General Manager

Tenang dan memuaskan

Catatan tamu Avis 4.5/5

Jehan D. Keluarga - Ulasan terverifikasi ALL

Semua ok tempat startegik,tenang,parking senang.dpn hotel ada foodcourt.sebelah hotel ada 7eleven..cuma satu je chiller tak sejuk sgt. Kalau boleh chiller tu bg sejuk sikit.

Incredibly poorly managed hotel

Catatan Tripadvisor 2.0/5

kalleraun Ulasan TripAdvisor tersertifikasi

Novotel is supposed to be the best hotel in Taiping and the rooms are nice and clean, but they have by far too many issues and an extremely unprofessional service. It started when we wanted to make online reservations via their homepage. It was not possible and no one cared. A positive surprise was Ms. Faridah Razak from the reservation team who was, when I contacted her via email, very friendly, competent and responsive in managing our booking. Check-in was an unpleasant experience. Our rooms were not ready at 2 pm, which was the confirmed check-in time, and Mr. Ashraf, who claimed to be the Manager (?), could not handle the situation well. While we waited, we sat at the Gourmet Bar (nothing at all for Gourmets) and they still have the “Happy New Year 2023” place cards as offering at their tables. Soap dispensers at the toilet were not filled up at 2 pm, still not at 7 pm and also not the next day. In one of our rooms were no bath towels and we had to wait another 2 hours to get them. Lame excuse was that all towels are in the laundry. In the evening, we were positively surprised that we could order drinks at the bar, but they are overpriced and poor quality. Even the beer was stale and we tried to order 4 different Mocktails but they could not serve any die to missing ingredients. Breakfast offer was good, but restaurant was overcrowded and only 1 of 2 coffee machines was working. Even 2 are not enough for the capacity of the restaurant. I cannot recommend this hotel and the 2 Stars are just for the nice rooms. The service is Zero Stars.

Dear Guest Thank you for your feedback with regard to your stay with us recently. I have read your comments. First of all, I would like to sincerely apologize to you for the unpleasant experience you encountered during your stay with us. I will certainly look into each of your comments and I will definitely take immediate steps to address the issues. For your information, guests' comfort, safety and satisfaction are our top priority. Last but not least, we value your patronage and we look forward to have the opportunity to serve you better in the future. Best regards. James Chan General Manager

Excellent quality and service

Catatan Tripadvisor 5.0/5

StuartPayne1976 Ulasan TripAdvisor tersertifikasi

My friend and I recently enjoyed a wonderful two-night stay at this fantastic hotel perfectly located in the very heart of Taiping town with easy access to anywhere and a handy internal door in the lobby connected to the next door mall. The room was spotlessly clean, beautifully furnished and exceeded international expectations, with a magnificent view of the lake gardens and surrounding hills. The rainforest shower was a powerful, satisfying and refreshing start to the day. All the staff were unfailingly friendly, attentive and courteous - our particular thanks to the front-desk lady upon checkout who kindly provided us with a ticket print-out for our ongoing journey. We were particularly impressed with the food: both the breakfast buffet and lunch/dinner menu were outstanding in quality and variety. It was a great pleasure to meet the manager in the restaurant on our last morning and pass on our justified and well-deserved compliments. We will certainly be returning to this Novotel in the future.

Dear Guest Thank you for your feedback with regard to your stay with us recently. I am very pleased to know that you enjoyed your stay with us and we are looking forward to your next visit to Novotel, Taiping again soon. Best regards. James Chan General Manager

Well located....

Catatan tamu Avis 5.0/5

Puan J. Keluarga - Ulasan terverifikasi ALL

Amat berpuashati....Layanan staff yang baik, friendly... juga mendapat keistimewaan bagi penjawat awam, ada diskaun. Yang best bersebelahan dengan Mall. Overall terbaikkkk....

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.307 ulasan 9.4/10 Lokasi
  • 1.562 ulasan 8.5/10 Kamar
  • 1.229 ulasan 8.7/10 Pelayanan
  • 55 ulasan 4.5/10 Internet
  • 934 ulasan 8.2/10 Kebersihan
  • 483 ulasan 8.9/10 Sarapan
  • 351 ulasan 8.7/10 Makanan
  • 218 ulasan 8.8/10 Suasana

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