Pullman Ливерпуль 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.7/5 Отзывов: 2 262

Гарантия
лучшей цены
Pullman Ливерпуль - Image 1
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Kings Dock, L34FP Ливерпуль, Великобритания

Описание

Особенности отеля

  • Discounted parking at Kings Dock Multi Storey- chargeable at £12 for 24hrs (subject to change)

  • Onsite with M&S Bank Arena & ACC and Exhibition Centre Liverpool, located on the waterfront

  • Green Key Accredited

  • High-speed Wi-Fi in all areas

  • Card payment only

Наши номера

Расположение отеля

Pullman Ливерпуль

Kings Dock
L34FP Ливерпуль
Великобритания

GPS:53.396407, -2.989419

Телефон
Факс +44 151 945 1001

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере
Рядом с отелем
  • Парковка

Pullman Restaurant

Pullman Liverpool Restaurant offering breakfast, lunch, Afternoon Tea and evening meals.

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Рейтинг ALL  4.7/5  Отзывов: 2 262

Рейтинг TripAdvisor  4.5/5  Отзывов: 3 364

Сертификат качества 2024

Excellent visit

Примечание: Tripadvisor 5.0/5

294gemman Реальные отзывы TripAdvisor

The bar staff were amazing and couldn't be more friendly and were so helpful. Hotel was great and room clean including shower. Bed was also very comfy. Gutted didnt have breakfast as I expect that would have been fabtastic also. Thank you for a great stay

Dear Gemma Thank you for your review Delighted you had a great experience and we hope you will get the opportunity to test our breakfast offering on your next stay Have a great Christmas and we hope to welcome you back in 2025 kind regards Neil Brailsford General Manager

MOSTLY GOOD AS EVER BUT BAR A VERY BIG DISAPPOINTMENT

Примечание: Tripadvisor 1.0/5

qeewwwwrfw Реальные отзывы TripAdvisor

Regular visitors and on the ACCOR points scheme Lovely hotel, especially with upgrade to the rooms with panoramic river view Very efficient and friendly check in and auto checkout as usual BUT BUT BUT Very disappointed with the bar 1) Couldn't charge drinks to room......same in the restaurant, this despite your having card details for check out etc 2) Refused to serve us an Espresso Martini as it was just after 10 PM, told it was COMPANY POLICY but they could serve us with other drinks.......THIS IS PATENTLY RIDICULOUS, The ingredients do not disappear at 10PM ......your policy should be to keep your customers happy, not annoy them with petty regulations and ruin what had been a very nice evening The bar was empty by the way so no excuses, the barman was quite obstructive, not exactly rude but just repeating NOT COMPANY POLICY ( NOT my favourite phrase) 3) You completely ran out of PERNOD, SAMBUCA, TANQUERAY GIN .....no effort to replace for the following night.....perhaps this is company policy also This is not the bar experience we would expect in a top flight hotel I have rated the whole stay as one star as this really spoiled our break, without it you would have had five I have reviewed the excellent restaurant separately

Dear Chris Firstly thank you for your loyalty to the Accor brand which is truly appreciated. I am sorry to read there were disappointing elements with the bar service during your stay for which I sincerely apologise, these will of course be discussed with the relevant members of the team. We do hope to welcome you back to the hotel and restore your faith. kind regards Neil Brailsford General Manager

Enjoyable Stay

Примечание: Tripadvisor 4.0/5

misslinelljon Семьи - Реальные отзывы TripAdvisor

My daughter and I have just stayed at the Pullman as we were going to a concert in the M&S Auditorium next door. The vicinity to the venue is perfect and was literally a 2 minute walk which was welcome considering Storm Daragh was wreaking havoc! The hotel is beautiful, the staff friendly and the rooms were wow. We had a room on the top floor which looked out towards the wheel which was amazing. Bathroom was lush and the waterfall shower fab. Now for the negatives, it was just the finishing touches really. For £210 for the night I would have expected a more generous choice with the beverages in the room and I think the pizza my daughter had delivered to the room was a Chicago Town one, tasty but at £17 we were expecting something more…. We wanted room service breakfast, just a small thing but no pen to fill it in. It was delivered on time but there was no clean cups for tea and no spoon to eat the cereal. Just mentioning this as not to complain as it’s hardly anything to complain about but just constructive feedback for management to take on board….. Ohh and then there was the 0230am fire alarm and subsequent full evacuation but that was hardly the hotel’s fault, I’m assuming because when we checked our breakfast was free so I’m guessing this was an apology for the inconvenience. Would definitely stay again but perhaps wouldn’t eat there.

Dear Lindsay Thank you for choosing to stay with us here at Pullman Liverpool. Your feedback is valuable to us and most appreciated and will be used to help us improve the experience we offer. Delighted to read overall you had a good stay and would stay again We look forward to welcoming you back but in the meantime have a very Merry Christmas kind regards Neil Brailsford General Manager

Excellent service

Примечание: Tripadvisor 5.0/5

Kieran W Реальные отзывы TripAdvisor

Stayed for 2 nights mid week. The location is excellent with a short 15 min walk to the centre of the city. Very comfortable rooms and the service was 5 star. In particular, Tarik was exceptional - many thanks for your hospitality it was much appreciated.

Dear Kieran W Thank you for choosing to stay with us for two nights Delighted you had a good experience and thank you for your kind words about Tarik which I will share with him We hope to welcome you back soon kind regards Neil Brailsford General Manager

A great place to stay

Примечание: Tripadvisor 5.0/5

Fearless92082 Реальные отзывы TripAdvisor

We all had a wonderful experience staying at the Pullman Liverpool. The rooms were spacious and exceptionally clean. The bed was very comfortable, had a great night's sleep. The restaurant food was first class and very reasonable prices. The waiting on staff were very friendly and couldn't do enough for you. We then went to the lounge area for drinks. Very happily surprised to see a pianist, who played and sang for us all night. He also did many requests for the other guests. We ended our stay with a lovely breakfast to send us on our way. All in all it was a great experience, staying at the Pullman Liverpool. Will definitely return. Thank you to all the great staff who made our stay a lovely one.

Dear Fearless92082 Thank you for taking the time to post a review Delighted you had a great experience and enjoyed our live music We look forward to welcoming you back soon kind regards Neil Brailsford General Manager

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Другие интернет-пользователи оценили наш отель

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