Novotel Suites Riyadh Dyar 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.3/5 90 beoordelingen

Beste prijs
garantie
Novotel Suites Riyadh Dyar - Image 1
Novotel Suites Riyadh Dyar - Image 2
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90 Off Olaya Street, P O Box 305988, 11361 RIYADH, Saoedi-Arabië

Omschrijving

Extras van het hotel

  • Binnenzwembad

  • Ruime Familie suites

  • Badkamer met regendouche

  • Fitnesscentrum

  • Gratis draadloos internet

Onze accommodaties

Hotel locatie

Novotel Suites Riyadh Dyar

90 Off Olaya Street, P O Box 305988
11361 RIYADH
Saoedi-Arabië

Gps:24.70737, 46.676333

Telefoon
Fax +966 11 465 2727

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Pendeldienst
  • Restaurant
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Vergaderzalen
Dicht bij het hotel
  • Parking

THE DUNES

In restaurant Dunes kunt u genieten van uw ontbijt en diner in een unieke open ruimte naast de hotellobby. Met ramen rondom, moderne inrichting en uitzicht op de Kingdom Tower kunt u tijdens het eten ontsnappen aan de drukte.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.3/5  90 beoordelingen

TripAdvisor score  3.0/5  127 beoordelingen

Far away to be on an international standard for Novotel

Tripadvisor-waardering 1.0/5

Navigator42797481110 Gecertificeerde beoordeling door TripAdvisor

Check in is terrible. Key card expires every day. Internet not stabil Some parts and finishing are not well done! You have to pay everything directly - no room charge possible.

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We sincerely regret to learn that your experience did not meet your expectations, particularly regarding the check-in process, key card validity, internet stability, and some aspects of the room finishing. Please accept our apologies for the inconvenience caused, as this is certainly not the level of service and quality we aim to deliver at Novotel Suites Riyadh Centre. Regarding the payment policy, kindly note that our procedures are in place to ensure smooth operations; however, your comments have been noted and shared with the concerned departments for review. We take all guest feedback seriously and would appreciate the opportunity to investigate this matter further. We kindly ask you to share your room number and stay dates with us, either by replying here or contacting the hotel directly at email H9203-RE@accor.com, so we can follow up accordingly and take the necessary corrective actions. Thank you once again for bringing this to our attention. We truly value your feedback and hope to have the opportunity to welcome you back and provide you with a much-improved experience. Warm regards, Novotel Suites Management

Avoid !!!!

Tripadvisor-waardering 1.0/5

ixok4788 Gecertificeerde beoordeling door TripAdvisor

Just terrible, As a diamond member, no benefits, even if you have an online check in you have to check in again. If you ask for anything- no action. They are more busy playing on the phone. Specially the lady on the front desk. If you want to check in you get the feeling of disturbing her on the mobile game. I have been to most of Accor hotels in KSA - in general you will not find great service. For short term stay in Riyadh it is survivable.

Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely regret to learn about your experience and truly apologize for the inconvenience and disappointment you encountered during your stay. We were unable to locate your booking in our system. At our property, all ALL – Accor Diamond members are flagged as VIP guests and are given special attention. It is possible that your stay was at a different Novotel property. Please allow us to clarify that we are Novotel Suites Riyadh Centre, located near Kingdom Tower. As there are several Novotel properties in Riyadh, we would like to ensure that we are reviewing the correct reservation and addressing your concerns accurately. We kindly request that you share your room number along with your check-in date and time so that we may thoroughly investigate the matter and take the necessary corrective actions with our team. We highly value our ALL – Accor Diamond members, and your comments are taken very seriously. Your feedback is essential in helping us improve our service standards and staff training. Please feel free to contact us directly at H9203-RE@accor.com , and we will personally follow up with you. Kind regards, Novotel Suites Riyadh Centre Management

Great service from Staff

Tripadvisor-waardering 4.0/5

Aya E Gecertificeerde beoordeling door TripAdvisor

Abdallah Al Harth is an amazing receptionist. His service made all the difference! It was exceptional and outstanding.

Dear Guest, Greetings from Novotel Suites Riyadh Centre! Thank you very much for sharing your feedback about your recent stay with us. We are delighted to hear that you enjoyed your time at our hotel. Providing a positive and memorable guest experience is something our entire team takes great pride in, and your kind words serve as a wonderful encouragement. We truly appreciate your support and look forward to welcoming you back on your next visit to Riyadh. Warm regards, Novotel Suites Management

Great location

Tripadvisor-waardering 4.0/5

joma0405 Gecertificeerde beoordeling door TripAdvisor

A nice experience in general. Great location, nice staff. spacious rooms with a great view on the Kingdom Tower. My only complaint is that the hotel only serves food at breakfast, so if you're staying in the evening you order delivery or you have to look for a place to eat. Otherwise, smooth stay.

Dear Sir, Thank you for sharing your experience! We are thrilled to hear that you enjoyed the location, our staff, and the spacious rooms with the beautiful view of Kingdom Tower. We also appreciate your feedback regarding the food service. We are sorry for any inconvenience this may have caused, and we will certainly consider this suggestion for future improvements. We are happy to know that your stay was smooth overall, and we hope to welcome you back soon! Kind Regards, Novotel Suites Management

リヤド中心地にあるビジネスホテル

Tripadvisor-waardering 3.0/5

tsunatori777 Gecertificeerde beoordeling door TripAdvisor

メインストリートから、1ブロック内側に入ったホテルですが、設備は別にして、宿泊だけなら十分なホテルです。朝食ブッフェも可もなく不可もなくです。ロケーションだけで選ぶなら、十分なホテルです。

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 119 beoordelingen 9.6/10 Locatie
  • 226 beoordelingen 8.5/10 Kamer
  • 247 beoordelingen 9.2/10 Service
  • 5 beoordelingen 8.3/10 Wifi
  • 149 beoordelingen 9.1/10 Netheid
  • 51 beoordelingen 8/10 Ontbijt
  • 46 beoordelingen 4.2/10 Voorzieningen
  • 17 beoordelingen 1.1/10 Wellnessruimte

Mogelijk gemaakt door Trustyou

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Al onze hotels in Riyad

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.