Novotel Suites Riyadh Dyar

The staff are wonderful and extremely helpful the hotel is old need renewal and cleanness the location is the best in Riyadh the breakfast is good the bed and sofa is very old gym and pool is very good

I Submited a complaint in your system already the second day I was there still no reply. Also I literally left 1 days early checkout becuase I simply could not handle it any more. Room unclean, stains on carpets and bathroom, used towels, I was asked not to reserve on booking and to use accor and was promised same rate extension and an upgraded room by a staff member then he said no sorry can’t do that, asked to leave the property early and they said no sorry no refund, just a horrible experience.

Old carpets and has stains. The bathroom is not that good. The bowl’s water tank is overflowing which made a very foul smell in the room. There are also few lights inside the room which makes it hard to see especially at night.

Good choice, the staff is elegant, the room is comfortable and clean, and most importantly, the location is very good and the price is reasonable, but the car service in the hotel is almost non-existent, unfortunately.

Very bad hotel . Rooms Horrible: Most furnitures are damaged , everything is dirty , from the sofa to the carpet , a disaster !!! buffet breakfast: no coffee, no orange juice !!! Scramble eggs dry … Platinium member , no benefits . I visited 1000’s hotels ,one of worst in the world . Even when you claim , they do nothing . Accor hotel reputation is distorted by such hotels .