Novotel Riyadh Al Anoud

Novotel Riyadh Al Anoud 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.0/5 682 opiniones

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Extras del hotel

  • Piscina

  • Acceso gratuito a Internet WIFI

  • Instalaciones de spa y gimnasio

  • Habitaciones familiares

  • Instalaciones para reuniones

Este hotel participa en Planet 21 y actúa en favor de la hospitalidad positiva.

Hotel aprobado por ALLSAFE

Localización del hotel

Novotel Riyadh Al Anoud

9033, King Fahd Road Tower 1, P.O. Box 2370
12214 OLAYA, RIYADH
Arabia Saudita

Teléfono +966 11 288 2323

Fax +966 11 288 2424
  • En avión

    KING KHALED INTL A 32 km /19 millas - Autobús Servicio de pago

GPS:24.707773, 46.674685

Servicios hoteleros

Registro a partir de - Salida hasta

Resumen
En las instalaciones
  • Piscina
  • Aparcamiento
  • Servicio de transporte
  • Restaurante
  • Hotel accesible en silla de ruedas
  • Bienestar
  • Aire acondicionado
  • Wifi
  • Desayuno
  • Bar
  • Salas de reunión
Cerca de la propiedad
  • Aparcamiento

LA CROISETTE

Deliciosas especialidades gastronómicas, elegante ambiente y excepcional servicio son las principales características de "La Croisette" , el restaurante del Novotel Riyadh Al Anoud. Deguste el fantástico bufé internacional servido en "La Croisette"

Nuestros alojamientos

Las espaciosas y bien equipadas habitaciones y suites del Novotel Riyadh Al Anoud's, bañadas por la luz natural que irradia su exclusivo diseño arquitectónico, ofrecen espacio y funcionalidad y destacan por sus exclusivos tejidos y delicado mobiliario.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.0/5  682 opiniones

Valoración de TripAdvisor  3.5/5  408 opiniones

An old fashion Novotel

Nota de Tripadvisor 3.0/5

nicolassolente De negocios - Valoración certificada de TripAdvisor

Although globally acceptable, the Novotel Al Anoud shows the sign of its age and becomes increasingly further away from modern-day hotels standard of comfort: no head shower, no electric socket near the beds, no Nespresso machine, noisy A/C, no restaurant while I was there (July 2022).... Other than that hotel is OK for a business trip, breakfast is good, personnel is nice, room service commandably quick, and food is good.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Hotel Management

Very unprofessional behaviour of staff

Nota de Tripadvisor 1.0/5

PeddintiS1 De negocios - Valoración certificada de TripAdvisor

Let alone being a platinum member of Accor, and paying ~$150 towards a superior room, I was provided with a room that had filthy carpet, stinky bathroom and very poor quality linen. I raised this with the front desk to change / upgrade my room and they never bothered. When I was checking out, I raised the issue with the front desk and duty manager, they smiled and just ignored. Which hospitality industry would treat a guest like this…never experienced such a pathetic treatment.

Dear Mr. Peddintis, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Hotel Management

Thanks a lot

Nota de Tripadvisor 5.0/5

949afnanb En familia - Valoración certificada de TripAdvisor

Much feeling of comfortable , thanks a lot .. and it was calm night .. and the service very good .. we will trust you and we will come back again to have a rest in our next visiting .. there is no complain

Dear Ms Afnan, We very much appreciate your comments regarding your stay at Novotel Riyadh Al Anoud It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Personal agradable

Nota de clientes de Avis 3.5/5

Pablo Negocios - Comentarios confirmados ALL

Las habitaciones son muy antiguas, hay solo dos enchufes en un lugar no muy practico. A destacar la amabilidad del personal.

Estimado/a Pablo R., Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en Novotel Riyadh Al Anoud. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Novotel, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo.

لا يستحق الإقامة فيه Not worth staying in

Nota de Tripadvisor 1.0/5

Dr-Abdulazizz Con amigos - Valoración certificada de TripAdvisor

فندق لا يستحق الإقامة فيه ، موظفي الاستقبال لا يعلمون ماهي حقوق وواجبات الأعضاء بمجموعة اكوور انا عضو ذهبي لي الأولوية بالإستقبال لي دخول مبكر من حقي ترقية للغرفة حجزي غرفتين من المفترض تكون بباب فاصل او متجاورة وليس بأول الممر واخره Hotel not worth staying in, Reception staff do not know what the rights and duties of members of the Accor Group are I am a gold member and I have priority in reception early entry room upgrade My reservation consists of two rooms either with a separating door or at least adjacent, and I got one room at the beginning of the corridor and the other at the end of the corridor

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Hotel Management

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 487 opiniones 8.3/10 Ubicación
  • 788 opiniones 5.8/10 Habitación
  • 933 opiniones 8.2/10 Servicio
  • 13 opiniones 7.9/10 Internet
  • 368 opiniones 7.3/10 Limpieza
  • 145 opiniones 8.7/10 Desayuno
  • 124 opiniones 6.8/10 Relación Calidad/Precio
  • 24 opiniones 8.2/10 Piscina

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