Hotel La Citadelle Metz-MGallery 4 yıldız

Name: Hotel La Citadelle Metz-MGallery - ALL
Address: 5 Avenue Ney, METZ, 57000, FR
Telephone: +33387171717
Rating: 4.7

Avis müşterileri puanı (ALL Puanlama) 4.7/5 2.075 görüş

En iyi fiyat
garantisi

Hotel La Citadelle Metz-MGallery - Image 1

Hotel La Citadelle Metz-MGallery - Image 2

Hotel La Citadelle Metz-MGallery - Image 3

Hotel La Citadelle Metz-MGallery - Image 4

60 60 fotoğrafa

5 Avenue Ney, 57000 METZ, France

Hotel La Citadelle Metz-MGallery

Kendi hikayelerini yaratan butik otellerde unutulmaz bir tatil

Opened in 2005, the Citadel Hotel, near the historic and cultural heart of Metz, is worthy of top recognition in the upscale hotel business. This large-scale military building was built in 1559 with the aim of preserving the Metz square conquered by King Henry II. This sober and uncluttered building now has 78 bedrooms including 2 suites, 4 meeting rooms and La Réserve, a new bistronomic restaurant.

In a green setting at confluence of Moselle and Seille rivers, Citadel enjoys a privileged location in the historical and cultural heart of Metz. Pompidou-Metz Center, Cathedral of Contemporary Art etc.

Otel ekstraları

A room service menu dedicated to fresh and homemade products!
An authentic and historic building in the heart of Metz
Paid private parking in front of the hotel; subject to availability
Meeting spaces adapted to all types of events.
Meeting areas comply with health measures, suitable for all types of events

Konaklama olanaklarımız

Oda

DELUXE ROOM, 1 double bed or twin beds

3 kişi maks.
25 m² / 269 sq ft

Şilte 1 x Birleştirilebilir yataklar

Oda

SUPERIOR ROOM, 1 double bed or twin beds

3 kişi maks.
20 m² / 215 sq ft

Şilte 1 x Birleştirilebilir yataklar

Süit

JUNIOR SUITE, 1 king-sized bed, 3rd floor, Governor's Palace view

3 kişi maks.
60 m² / 645 sq ft

Şilte 1 x King yataklar ve 1 x Çift kişilik açılabilir kanepeler
Manzara: Otopark manzarası

Otelin konumu

Hotel La Citadelle Metz-MGallery

5 Avenue Ney
57000 METZ
France

GPS:49.114105, 6.170292

+33 3 87 17 17 17

+33 3 87 17 17 18

METZ VILLE

Railway station

Erişim: 2.1 km / 1.3 mi 15 min walk / 5 min drive

ARSENAL

Entertainment/theatre district

Erişim: 100 m / 0.06 mi 2 min walk

Servis aracı

İlave ücret

Çağrı üzerine servis aracı

CENTRE POMPIDOU

Museums

Erişim: 2.1 km / 1.3 mi 17 min walk / 6 min drive

Taksi

10.00 € 10 EUR
Servis aracı

Çağrı üzerine servis aracı

Ayrıntılar

Centre Pompidou-Metz, first decentralisation of a national cultural establishment in France, Centre Pompidou, was developed in collaboration with the greater urban community - Communauté d'Agglomération de Metz Métropole

LA COUR D OR

Museums

Erişim: 2.8 km / 1.74 mi 12 min walk / 7 min drive

Servis aracı

Çağrı üzerine servis aracı

CATHEDRALE

Art and Culture

Erişim: 3.5 km / 2.17 mi 13 min walk / 9 min drive

Servis aracı

Çağrı üzerine servis aracı

OPERA

Opera/symphony/concert hall

Erişim: 3.5 km / 2.17 mi 13 min walk / 9 min drive

Servis aracı

Çağrı üzerine servis aracı

GOLF GRANGE AU ORME

Golf course

Erişim: 5.1 km / 3.17 mi 30 min walk / 12 min drive

Servis aracı

Çağrı üzerine servis aracı

WALIGATOR PARK

Amusement park

Erişim: 20 km / 12.43 mi 20 min drive

Servis aracı

İlave ücret

Çağrı üzerine servis aracı

CASINO

Casino

Erişim: 20 km / 12.43 mi 20 min drive

Taksi

25.00 € 25 EUR
Servis aracı

15.00 € 15 EUR

Çağrı üzerine servis aracı

Ayrıntılar

There's also an area reserved for smokers and 12 games tables including 3 Black Jack tables, 1 Boule 2000 table, 1 Bataille table, 3 roulette tables, 1 automatic electronic roulette table for 35 players and 4 Texas Hold'em poker tables.

FRANCE AVENTURE

Amusement park

Erişim: 20 km / 12.43 mi 20 min drive

Servis aracı

İlave ücret

Çağrı üzerine servis aracı

AQUARIUM AMNEVILLE

Aquarium

Erişim: 20 km / 12.43 mi 20 min drive

Servis aracı

İlave ücret

Çağrı üzerine servis aracı

ZOO AMNEVILLE

Zoo

Erişim: 20.8 km / 12.92 mi 20 min drive

Taksi

25.00 € 25 EUR
Servis aracı

İlave ücret

Çağrı üzerine servis aracı

Ayrıntılar

One of the finest in Europe! 13 hectares, 1,600 animals, 250 different species. Installations that are unique in Europe, set in enchanting surroundings.

VILLA POMPEI

Sports centre

Erişim: 22.3 km / 13.86 mi 23 min drive

Servis aracı

İlave ücret

Çağrı üzerine servis aracı

VESTIGE DE VERDUN

Art and Culture

Erişim: 80 km / 49.71 mi 1 hrs drive

Servis aracı

İlave ücret

Çağrı üzerine servis aracı

Lake

Erişim: 1 km / 0.621 mi 5 min walk / 1 min drive

Shopping centre/mall

Erişim: 1 km / 0.621 mi 2 min walk

Shopping centre/mall

Erişim: 5 km / 3.107 mi 20 min walk / 5 min drive

Taksi

5.00 € 5 EUR

Shopping centre/mall

Erişim: 15 km / 9.321 mi 15 min drive

Taksi

15.00 € 15 EUR

Otel servisi

Otele giriş başlangıç saati: 15:00 - Otelden çıkış bitiş saati: 12:00

Otel içi

Araba parkı
Evcil hayvan kabul ediliyor
Restoran
Tekerlekli sandalye ile girişe uygun
Wi-Fi
Klima
Kahvaltı
Bar
Toplantı odaları
%100 Sigara İçilmeyen Otel
Oda servisi

LA RESERVE

Le Restaurant-now La Réserve-a nod to La Citadelle's past food store. Between bistro dishes and fine dining, the cuisine is delicious, generous and light. Online menu and booking at www.lareserve-metz.com

Toplantılar ve etkinlikler

Toplantı Odası sayısı: 4
En büyük odanın yüzeyi: 50 m² / 538 sq ft
Maksimum koltuk kapasitesi: 30
Ziyafetler için maksimum kapasite: 36

Daha fazlasını öğrenin

Düğün

Sözleşmeye bağlı olmayan fotoğraf

Whether you wish to celebrate a wedding, a civil ceremony, a birthday, host reunions for family or friends, the hotels in the the MGallery collection offer guests a unique and unforgettable experience in a spectacular setting.

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama 4.7/5 2.075 görüş

TripAdvisor Derecesi 4.2/5 1.088 görüş

Nice hotel - lack of customer focus by some staff and management

Myrtyl Solo travel - 13.05.2025 TripAdvisor onaylı yorum

A pleasant hotel in a quiet green area of the city. Very close to everything - the city centre, cathedral, river etc Room was pleasant - we booked the suite ... it's not really a suite, just a large room with large sitting area, but nice enough. Welcome gift of a small bottle of apple juice and some nuts. A small pot of bath salts in the bathroom which was nice - only enough for one bath though, and they were not replaced which was a shame. Some of the furniture is looking rather scuffed and tatty The hotel has no leisure facilities, but I think you can use their bikes (though no one at reception explained this). There's also a lovely recreation ground nearby The main issue for me was the attitude and behaviour of a few staff. On the last day at breakfast, three members of staff just stood chatting at the bar rather than serving the two customers in the restaurant at that time. When they did stop chatting and walk around, they made a point of avoiding eye contact. After waiting half an hour to request a second coffee, I gave up - went to reception and asked to speak to a manager, but was told 'there are no managers at this time' (7.30 in the morning ... odd not even a duty manager). The receptionist did say she would log the complaint with a manager though. When I checked out later, the same receptionist said she had told the manager and pointed to him stood nearby. He however didn't bother to speak to me and just carried on his conversation with another member of staff. Other than the breakfast staff on the last day, there were other staff who spent a lot of time chatting, wandering around aimlessly and always avoiding smiling or chatting to customers. One particular very tall gentleman ignored me on so many occasions that I lost count ... the general manager needs to get all staff engaged more in customer service and to address complaints with the guest A final issue that I've never encountered before is I generally email the hotel in advance to request late checkout if available (a Gold member benefit). The reply I got was effectively just a 'no' ... not even 'we can check on the day for you' - I queried this and a reception manager replied and said it was because they didn't have many suites but was prepared to let me stay until 1pm. Unfortunately, when I checked in the receptionist failed to honour the request and said I had to checkout by 12! Could be an excellent hotel but a few staff let it down

Dear Myrtyl, Thank you for your feedback regarding your recent stay at Hôtel La Citadelle Metz - MGallery Collection. We are pleased to hear that you found our hotel pleasant and appreciated its location. However, we deeply regret the experiences you encountered concerning customer service and the attention from our staff. Your observations regarding the breakfast service and staff engagement are invaluable. We strive to maintain a high standard of service and will address your comments with our team to encourage a more attentive approach. Regarding your request for a late checkout, we apologize for the miscommunication and for any inconvenience it caused. We appreciate your insights and hope to welcome you back in the future, ensuring a more satisfactory experience. Best regards, Hôtel La Citadelle Metz - MGallery Collection

Hotel perfect! Restaurant… 😒

HaykeKookt Solo travel - 10.01.2025 TripAdvisor onaylı yorum

I stayed for 8 nights to avoid fireworks in Amsterdam, room perfect, bathroom, a dream, service of hotel staff perfect, very high standard. Sorry to say that the (Michelin star) restaurant took the overall level down. Some really unfriendly staff, more people then room. Me and dog were not welcome, no problem with that, but room service was poor or not available at all. If All Accor want to raise their standard with a restaurant, pick another one. So that’s what I hope for when I book for next time. Cause… hotel and let’s not forget location, are perfect!

Dear HaykeKookt, Thank you for your kind words regarding your recent stay at Hôtel La Citadelle Metz - MGallery. We are delighted to hear that you found our hotel and its location perfect, and that our staff provided you with exemplary service. However, we sincerely apologize for the experience you had at our restaurant. We strive to maintain high standards across all areas of our establishment, and your feedback is invaluable. We understand the importance of a warm welcome, and we regret that this was not your experience. Furthermore, we do recommend our room service for a more comfortable dining option, and we appreciate your comments regarding its availability. We hope to welcome you back in the future for an even better experience. Best regards, Hôtel La Citadelle Metz - MGallery

A very comfortable room and a terrific location for the Christmas markets!

Steve S 12.12.2024 TripAdvisor onaylı yorum

We enjoyed everything about this fine hotel. Situated in a historic building, the interior is modern and welcoming. Kimberly at reception did a great job of checking us in and locking up our luggage because we were early. Te hotel is an easy walk from the central train station and a perfect location for the Christmas markets and to walk in the central core. We had a deluxe double room that was large and comfortable and the bathroom was spotless. Breakfast was included and was a very nice buffet. The quiche Lorraine was super delicious. I highly recommend this hotel.

Dear Steve, Thank you very much for sharing your positive experience at Hôtel La Citadelle Metz - MGallery. We are thrilled to hear that you found your room comfortable and enjoyed our prime location, particularly during the festive season of the Christmas markets. It is always rewarding to know that our guests appreciate the unique blend of history and modernity that our hotel offers. We are especially pleased to hear your kind words about Kimberly at reception. Our team strives to provide exceptional service, and it is gratifying to know that her efforts made your early arrival more convenient. Your compliments regarding the spaciousness and cleanliness of the deluxe double room, as well as the breakfast buffet, are greatly appreciated. We take pride in offering a variety of delicious options, and we are delighted that you enjoyed the quiche Lorraine. Thank you once again for your recommendation. We look forward to welcoming you back in the future for another wonderful stay at our hotel. Best regards, L'équipe de la Citadelle Metz - MGallery

Can become very expensive

John H 12.10.2024 TripAdvisor onaylı yorum

You have to press the button to lower the bollard to gain entry to the hotel parking. The old citadel has been very elegantly refurbished and has an attractive interior. Kimberley gave us a friendly welcome and our room was fine, although we were disappointed that to have a room with a walk in shower would cost an additional 30 Euro. We booked for dinner and were glad that we had because the restaurant was pretty full, on Sunday evening. The dinner menu 'suggests' that you have a different 125ml glass of wine with each course, at 9 Euro+ per glass but we went for a modest bottle; prices seemed to start in the mid/high 30 Euros and went up sharply. For us the menu was rather limited so we both had gravlax followed by chicken supreme. We cancelled our deserts because the portions were generous and our meal cost 130 Euro. With 18 Euro parking and 25 Euro each for breakfast what looks like a reasonable room price soon escalates. Not one for us.

Dear John H, Thank you for taking the time to share such detailed feedback following your recent stay at MGallery La Citadelle. We're pleased to hear that you appreciated the elegance of the refurbished Citadelle and that Kimberley made you feel welcome. We're also glad that you found your room comfortable and enjoyed your dining experience. We understand your concerns regarding the additional costs for certain amenities and dining options. Our goal is to offer a range of services that cater to various preferences, but we appreciate that this can sometimes add up. Your feedback is invaluable in helping us improve our offerings and ensure a better experience in the future. Thank you again for your review. We truly hope to have the opportunity to welcome you back should your travels bring you our way again. Kind regards,

Highly Recommended

richardvines 06.10.2024 TripAdvisor onaylı yorum

Dear Richard, Thank you very much for your kind words and positive feedback regarding your recent stay at Hôtel La Citadelle Metz - MGallery. We are delighted to hear that you found our property to be a good value and appreciated the location, service, and your room. We look forward to welcoming you back in the future for another enjoyable experience. Sincerely, L'équipe de la Citadelle Metz - MGallery

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Diğer web kullanıcıları otelimizi değerlendirmektedir

1.272 görüş 9.3/10 Konum
1.518 görüş 8.4/10 Oda
1.280 görüş 8.8/10 Hizmet
9 görüş 6.2/10 Wifi
961 görüş 9.1/10 Konfor
736 görüş 8.8/10 Kahvaltı
619 görüş 8/10 Yemek
385 görüş 7.9/10 Otel Donanımları

274 görüş 9.3/10 Konum
388 görüş 8.6/10 Oda
370 görüş 9/10 Hizmet
222 görüş 9.1/10 Konfor
160 görüş 9.2/10 Kahvaltı
71 görüş 8.8/10 Hijyen
14 görüş 3.7/10 İçkiler

71 görüş 8.9/10 Konum
94 görüş 8.5/10 Oda
99 görüş 8.9/10 Hizmet
68 görüş 8.8/10 Konfor
46 görüş 8.8/10 Kahvaltı
20 görüş 8.3/10 Hijyen

63 görüş 9/10 Konum
98 görüş 8.7/10 Oda
125 görüş 9.4/10 Hizmet
54 görüş 9/10 Konfor
35 görüş 8.6/10 Kahvaltı
16 görüş 8.7/10 Hijyen

18 görüş 9.1/10 Konum
38 görüş 8.1/10 Oda
36 görüş 9/10 Hizmet
24 görüş 9.3/10 Konfor
16 görüş 7.4/10 Yemek
9 görüş 8.3/10 Kahvaltı
6 görüş 8.6/10 Hijyen

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Metz şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.

Hotel La Citadelle Metz-MGallery 4 yıldız

Otel ekstraları

Konaklama olanaklarımız

DELUXE ROOM, 1 double bed or twin beds

SUPERIOR ROOM, 1 double bed or twin beds

JUNIOR SUITE, 1 king-sized bed, 3rd floor, Governor's Palace view

Otelin konumu

Otel servisi

LA RESERVE

BAR DE LA RESERVE

2 kahvaltılar

Toplantılar ve etkinlikler

Düğün

Konuk değerlendirmelerimiz

Web kullanıcısı değerlendirmesi

Yakınlardaki diğer tesislerimiz

Hotel La Citadelle Metz-MGallery 4 yıldız

Açıklama

Otel ekstraları

Konaklama olanaklarımız

DELUXE ROOM, 1 double bed or twin beds

SUPERIOR ROOM, 1 double bed or twin beds

JUNIOR SUITE, 1 king-sized bed, 3rd floor, Governor's Palace view

Otelin konumu

Erişim ve ulaşım

Otel servisi

LA RESERVE

BAR DE LA RESERVE

2 kahvaltılar

Toplantılar ve etkinlikler

Düğün

Konuk değerlendirmelerimiz

Web kullanıcısı değerlendirmesi

Yakınlardaki diğer tesislerimiz