La Citadelle Hotel Metz - MGallery Collection bintang 4

Catatan tamu Avis (Peringkat ALL) 4.7/5 2.045 ulasan

Jaminan Harga
Terbaik
La Citadelle Hotel Metz - MGallery Collection - Image 1
La Citadelle Hotel Metz - MGallery Collection - Image 2
La Citadelle Hotel Metz - MGallery Collection - Image 3
La Citadelle Hotel Metz - MGallery Collection - Image 4
5 Avenue Ney, 57000 METZ, France

Deskripsi

Keistimewaan hotel

  • A room service menu dedicated to fresh and homemade products!

  • An authentic and historic building in the heart of Metz

  • Paid private parking in front of the hotel; subject to availability

  • Meeting spaces adapted to all types of events.

  • Meeting areas comply with health measures, suitable for all types of events

Akomodasi kami

Pesan hotel ini

Lokasi hotel

La Citadelle Hotel Metz - MGallery Collection

5 Avenue Ney
57000 METZ
France

GPS:49.114105, 6.170292

Telepon
Fax +33 3 87 17 17 18

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

LA RESERVE

Le Restaurant-now La Réserve-a nod to La Citadelle's past food store. Between bistro dishes and fine dining, the cuisine is delicious, generous and light. Online menu and booking at www.lareserve-metz.com

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Cari tahu selengkapnya

Peringkat ALL  4.7/5  2.045 ulasan

Peringkat TripAdvisor  4.2/5  1.089 ulasan

Sertifikat keunggulan 2025

Nice hotel - lack of customer focus by some staff and management

Catatan Tripadvisor 4.0/5

Myrtyl Solo travel - Ulasan TripAdvisor tersertifikasi

Dear Myrtyl, Thank you for your feedback regarding your recent stay at Hôtel La Citadelle Metz - MGallery Collection. We are pleased to hear that you found our hotel pleasant and appreciated its location. However, we deeply regret the experiences you encountered concerning customer service and the attention from our staff. Your observations regarding the breakfast service and staff engagement are invaluable. We strive to maintain a high standard of service and will address your comments with our team to encourage a more attentive approach. Regarding your request for a late checkout, we apologize for the miscommunication and for any inconvenience it caused. We appreciate your insights and hope to welcome you back in the future, ensuring a more satisfactory experience. Best regards, Hôtel La Citadelle Metz - MGallery Collection

Hotel perfect! Restaurant… 😒

Catatan Tripadvisor 5.0/5

HaykeKookt Solo travel - Ulasan TripAdvisor tersertifikasi

Dear HaykeKookt, Thank you for your kind words regarding your recent stay at Hôtel La Citadelle Metz - MGallery. We are delighted to hear that you found our hotel and its location perfect, and that our staff provided you with exemplary service. However, we sincerely apologize for the experience you had at our restaurant. We strive to maintain high standards across all areas of our establishment, and your feedback is invaluable. We understand the importance of a warm welcome, and we regret that this was not your experience. Furthermore, we do recommend our room service for a more comfortable dining option, and we appreciate your comments regarding its availability. We hope to welcome you back in the future for an even better experience. Best regards, Hôtel La Citadelle Metz - MGallery

A very comfortable room and a terrific location for the Christmas markets!

Catatan Tripadvisor 5.0/5

Steve S Ulasan TripAdvisor tersertifikasi

Dear Steve, Thank you very much for sharing your positive experience at Hôtel La Citadelle Metz - MGallery. We are thrilled to hear that you found your room comfortable and enjoyed our prime location, particularly during the festive season of the Christmas markets. It is always rewarding to know that our guests appreciate the unique blend of history and modernity that our hotel offers. We are especially pleased to hear your kind words about Kimberly at reception. Our team strives to provide exceptional service, and it is gratifying to know that her efforts made your early arrival more convenient. Your compliments regarding the spaciousness and cleanliness of the deluxe double room, as well as the breakfast buffet, are greatly appreciated. We take pride in offering a variety of delicious options, and we are delighted that you enjoyed the quiche Lorraine. Thank you once again for your recommendation. We look forward to welcoming you back in the future for another wonderful stay at our hotel. Best regards, L'équipe de la Citadelle Metz - MGallery

Can become very expensive

Catatan Tripadvisor 3.0/5

John H Ulasan TripAdvisor tersertifikasi

Dear John H, Thank you for taking the time to share such detailed feedback following your recent stay at MGallery La Citadelle. We're pleased to hear that you appreciated the elegance of the refurbished Citadelle and that Kimberley made you feel welcome. We're also glad that you found your room comfortable and enjoyed your dining experience. We understand your concerns regarding the additional costs for certain amenities and dining options. Our goal is to offer a range of services that cater to various preferences, but we appreciate that this can sometimes add up. Your feedback is invaluable in helping us improve our offerings and ensure a better experience in the future. Thank you again for your review. We truly hope to have the opportunity to welcome you back should your travels bring you our way again. Kind regards,

Highly Recommended

Catatan Tripadvisor 4.0/5

richardvines Ulasan TripAdvisor tersertifikasi

Dear Richard, Thank you very much for your kind words and positive feedback regarding your recent stay at Hôtel La Citadelle Metz - MGallery. We are delighted to hear that you found our property to be a good value and appreciated the location, service, and your room. We look forward to welcoming you back in the future for another enjoyable experience. Sincerely, L'équipe de la Citadelle Metz - MGallery

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.270 ulasan 9.3/10 Lokasi
  • 1.518 ulasan 8.5/10 Kamar
  • 1.275 ulasan 8.8/10 Pelayanan
  • 9 ulasan 6.2/10 Internet
  • 961 ulasan 9.1/10 Kenyamanan
  • 735 ulasan 8.8/10 Sarapan
  • 619 ulasan 8/10 Makanan
  • 387 ulasan 8/10 Fasilitas

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Semua hotel kami di Metz

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.