ibis Styles Bethune Bruay bintang 3

Catatan tamu Avis (Peringkat ALL) 4.1/5 848 ulasan

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Parc de la Porte Nord, rue des Freres Lumiere, 62700 BRUAY LA BUISSIERE, France

Deskripsi

Akomodasi kami

Lokasi hotel

ibis Styles Bethune Bruay

Parc de la Porte Nord, rue des Freres Lumiere
62700 BRUAY LA BUISSIERE
France

GPS:50.494924, 2.581255

Telepon
Fax +33 3 21 57 35 11

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Dapat diakses kursi roda
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

BAR

Foto non-kontrak

Open from 11am to 1am. Located between the breakfast room and the reception desk, come and enjoy a cold drink on our comfortable sofas and armchairs.

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Peringkat ALL  4.1/5  848 ulasan

Peringkat TripAdvisor  3.9/5  530 ulasan

A convenient location for the Eurostar Calais. Other than that ....

Catatan Tripadvisor 3.0/5

JackReese1 Ulasan TripAdvisor tersertifikasi

A convenient location for the Eurostar Calais. Other than that ..... hmmmm !! I had been looking forward to staying here so that I could see the difference between an IBIS Budget and an IBIS Styles. And to my disappointment, I didn't really see one. The room was similar size, the bed had the same degree of comfort, the shower was adequate. Yes the TV was slightly better and the table/chair was 1 notch above ... but really, is that all. The outside space was basic, with a lot of back ground noise; but tidy and litter free. We had purchased breakfast although it started at 06:00 and we needed to be on the road by 06:05 so the manager allowed us to take our own buffet. Stewed apples were very good and the good assortment of breads. Would I stop here again ? Probably but I would also compare alternatives in this area.

Dear Sir, Dear Madam, Thank you for sharing your experience with us. We appreciate your feedback and we're glad to hear that our location was convenient for your travels via the Eurostar in Calais. We're sorry to hear that your stay did not fully meet your expectations in terms of experiencing the differences between an IBIS Budget and an IBIS Styles hotel. Your comments regarding the room size, bed comfort, and other amenities are duly noted, and we will take them into consideration for future improvements. We're pleased that you found the breakfast options satisfactory and that the manager accommodated your time constraints. Your feedback about the outside space and background noise is also appreciated, and we will work to address any areas for improvement in this regard. We hope that you will consider staying with us again in the future, and we encourage you to reach out to our team if you have any further comments or concerns. Thank you again for your review. Sincerely

Basic to say the least.

Catatan Tripadvisor 3.0/5

holidayfan55 Ulasan TripAdvisor tersertifikasi

Stayed for 4 nights on a Leger battlefield tour. Room was small no kettle or safe. Tiny wardrobe that used to have a door but now doesn't. Small bathroom that stank of urine and stale water. Hairdryer worked ok but the incorporated shaver socket didn't. Shower was powerful. There are 2 lamps that hang from the ceiling each side of the bed and I kept banging my head on mine which is a poor design in my book. Restaurant was for breakfast only no dinner service and bar service was quite erratic. We had to show one person how to pour a beer properly! The hotel is a little way out of town but it is on a large leisure/shopping complex and there are plenty of bars & Restaurants quite close. I guess it is ideal for a one night stopover.

Dear Sir, Dear Madam, Thank you for sharing your experience with us, although we regret to hear that it fell short of your expectations. We apologize for the inconveniences you encountered regarding the room amenities, cleanliness, and service. Your feedback is invaluable to us, and we will address the issues raised to ensure that necessary improvements are made, especially regarding room facilities, cleanliness standards, and staff training. We appreciate your comments on the layout of the room and will take them into consideration for future improvements. While we regret that your stay did not meet your expectations, we hope that you were able to enjoy the surrounding area and that we may have the opportunity to welcome you back in the future to provide a better experience. Thank you again for your feedback. Sincerely,

Cold, noisy room

Catatan Tripadvisor 2.0/5

Liz C Ulasan TripAdvisor tersertifikasi

We had been here at least twice before and had no problems. This time sadly it was very disappointing. On arrival the window was open in the room so of course being January it was very cold. We closed the window and stayed in bed until we could go out to eat. On return, the room was no warmer, and nothing we did would make the heating come on. There was an electric heater in the room and at first it did not seem to work either - we discovered in the morning, the thermostat had been turned to min. not max. We had tried phoning reception, she said something about adjusting from their end but I guess that was just to get us to leave her alone. In addition to the lack of heating the window even when closed, had cold air coming in around it (not very green!). No wonder the noise of kids revving motorbikes outside seemed so loud when we were trying to have an early night. I could also feel the draught in bed and had to sleep with clothing wrapped around my head. At breakfast when we went around 7.30 there were no spoons - not even teaspoons - and my husband was trying to eat stewed apple and yoghurt with a fork. Just as we were leaving they were putting them out. Please management, fix the window and heating in room 106! Even for an Ibis Budget this wouldn't have been good at all.

Hello, Thank you for your feedback, and we sincerely apologize for the issues you encountered during your stay. We are very sorry to hear about the problems with the room temperature, the window, and the heating system. We will investigate and address these issues immediately to ensure future guests have a more comfortable experience. We also apologize for the inconvenience at breakfast and will ensure that all necessary items are always available at the appropriate time. We appreciate your loyalty in returning to us, and we truly hope you will give us another chance in the future. Orane and the Ibis Styles Béthune Bruay team

Sweltered in this dishonest hotel, avoid.

Catatan Tripadvisor 3.0/5

David_Ben454 Couples - Ulasan TripAdvisor tersertifikasi

Value hotel, saved by a great receptionist working her socks off, but failed by the lies about air conditioning. The latter, not working for a year according to reviews, so I rang ahead to check as the description says it has and has read others' comments... and they lied. Awful, sweaty night, little sleep. Tantalising little green light on the box, but not working and controls were useless. Whole room is basic...minimalist isn't necessarily stylish! And at breakfast (open plan, cleaning staff arriving at 0900) while we chose our buffet food, using tongs for the pastries and other items, should a cleaner really just walk up, grab two croissants with her hand, and walk away stuffing one into her mouth? Only gets three stars as the receptionist /bar lady / sorting laundry / doing admin on arrival was kind and helpful, and working so hard. Otherwise two stars...and avoid.

Hot + Sweaty + Small

Catatan Tripadvisor 2.0/5

Sam T Couples - Ulasan TripAdvisor tersertifikasi

There was no A/C the entire stay, even though when booking it said there would be. There were no screens on the window, so opening those to get any relief from the heat resulted in your room having bugs flying around. The rooms are also very small, which maybe not have been the end of the world, had it not been so incredibly hot.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 310 ulasan 9.1/10 Lokasi
  • 685 ulasan 5/10 Kamar
  • 504 ulasan 8.7/10 Pelayanan
  • 434 ulasan 4.8/10 Kenyamanan
  • 428 ulasan 8.3/10 Sarapan
  • 272 ulasan 5.9/10 Kebersihan
  • 106 ulasan 9.5/10 Kesepadanan nilai
  • 100 ulasan 4/10 Suasana

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