Mercure Port of Echuca 4 stars

Customer review rating 4.4/5 2,298 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Port of Echuca
See on a map
+ 17 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Walking distance to the Port of Echuca

  • Bar & Restaurant on site

  • Pool & Spa area to relax after a day of exploring the Murray River

  • Conferencing Spaces available

  • Free WIFI throughout the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Early check-in/Late check-outPaying
  • Laundry
Leisure and activities
  • Swimming pool
  • Jacuzzi
  • Golf (Nearby)Paying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Conventions hotel
  • Self service business centre

Hotel location

Mercure Port of Echuca

465 High Street
3564
echuca
australia

Tel: +61354825666

Fax: (+61)354825682

Check-in from 14h00

Check out up to 10h00

  • ECHUCA STATION : 

  • By plane

    MELBOURNE At 208km / 129 miles

  • By helicopter

    ECHUCA At 5km / 3 miles

  • By train

    ECHUCA At 1km / 0 miles

GPS :-36.125292, 144.747218

Our accommodation(s)

We offer 59 rooms with the option of single, twin, triple or quadruple occupancy

Standard Room 1 Queen Bed

  • Max. number of persons: 2
  • Wireless internet in your room

Superior Room 1 Queen Bed and Spa

  • Max. number of persons: 2
  • Wireless internet in your room

Superior Room 1 Queen and 1 Single Bed

  • Max. number of persons: 4
  • Wireless internet in your room

Deluxe Room 1 King Bed

  • Max. number of persons: 2
  • Wireless internet in your room
Rooms

Our restaurants and bars

PORT BAR AND GRILL

Type of cuisine: null

The Port Bar AND Grill has recently changed ownership and although located within the hotel is now managed by an independent company therefore AccorPlus dining discounts are no longer available.

Dinner

18:00 - 20:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PORT BAR AND GRILL

Non contractual photo

The bar area is great for the business travellers with its comfortable seating, double sided fireplace and huge plasma. Enjoy your meal while reading the papers, watching the latest news and sports or chatting to our friendly staff.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 224

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Mercure Port of Echuca

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,298 reviews

tripadvisor

TripAdvisor Rating 4.0/5

616 reviews

Welcome back home

TripAdvisor rating 4.0/5

ggtwita 12/09/2020 TripAdvisor review

I enjoy staying at the Port of Mecure that’s why l keep coming back, the people who work there care about you and make you feel relaxed and also are very helpful with any questions about the town such as places to eat and visit,

Dear ggtwita, We very much appreciate your comments regarding your stay at the Mercure Port of Echuca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebony Graham Trainee Assistant Manager Mercure Port of Echuca

Good location and value.

TripAdvisor rating 4.0/5

Kilmore3764 23/07/2020 TripAdvisor review

Friendly staff. Hotel conformed to the COVID-19 rules and regulations at reception and in the room. Comfortable room and good value for money. Close to restaurants, coffee shops, shopping street and tourist attractions.

Dear Kilmore3764, We very much appreciate your comments regarding your stay at the Mercure Port of Echuca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebony Graham Trainee Assistant Manager Mercure Port of Echuca

Nice two night stay in Echuca

TripAdvisor rating 4.0/5

karengrant28 19/06/2020 TripAdvisor review

We had a relaxing two night stay in Echuca, Hotel is close to everything and you can walk to most places. Restaurant wasn't open due to virus but still plenty of places to eat in town. We stayed in a King room which was large with renovated bathroom

Dear Karengrant28, We very much appreciate your comments regarding your stay at the Mercure Port of Echuca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebony Graham Trainee Assistant Manager Mercure Port of Echuca

Accor Hotel but no Accor Plus Dining

Customer review rating 4.4/5

Jane G. Couples - 01/04/2020 Confirmed reviews ALL

We stopped off in Euchca on our was home. Specifically booked the Mercure as it is part of the Accor group. Two things, I wish the reception staff would make a bit of an effort with the customers. Way to officious and not that friendly. The room was great, plenty of space and a really big bathroom. Our biggest disappointment was the lack of clarity re the use of our Accor Plus Card and that this particular Accor hotel didnt accept it. It would be nice to know this at booking, we may have chosen a different hotel. Its like they are trading off the Accor name but not offering the benefits of Accor. Not sure how this can be.

Dear Nigel & Jane G., Thank you for taking the time to tell us about your experience at the Mercure Port of Echuca. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ebony Trainee Assistant Manager

Great parking areas, nice sized rooms

Customer review rating 4.4/5

Peter A. Couples - 24/03/2020 Confirmed reviews ALL

Having stayed here on numerous occasions, the service and room cleanliness have always been very good.

Dear Peter & Kay A., We very much appreciate your comments regarding your stay at the Mercure Port of Echuca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebony Trainee Assistant Manager

Busy but nice

Customer review rating 4.4/5

Barry Couples - 24/03/2020 Confirmed reviews ALL

Nice comfy room clean and well presented. Actually what you expect from Accor properties.

Dear Barry D., We very much appreciate your comments regarding your stay at the Mercure Port of Echuca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebony Trainee Assistant Manager

Well located, room a bit dated.

Customer review rating 4.4/5

Linda Couples - 23/03/2020 Confirmed reviews ALL

We had a superior Queen room with spa, located in a quiet location at the rear of the property. On re-reading the fine print I noted that these spa room are not recently renovated. Large and comfortable is how I would describe it, but definitely dated and needs a face lift. Reasonable value for money.

Dear Linda H., We very much appreciate your comments regarding your stay at the Mercure Port of Echuca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebony Trainee Assistant Manager

Echuca worth a look

Customer review rating 4.4/5

Chris B. Business - 23/03/2020 Confirmed reviews ALL

Traveling for work. Hotel well located, walking distance to pubs, cafes, the old port area and the river.

Dear Chris B., We very much appreciate your comments regarding your stay at the Mercure Port of Echuca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebony Trainee Assistant Manager

Comfortable room, freindly service

Customer review rating 4.4/5

Gerard C. Business - 23/03/2020 Confirmed reviews ALL

Friendly service, nice room, no restaurant on Sundays which was a little disappointing

Dear Gerard C., We very much appreciate your comments regarding your stay at the Mercure Port of Echuca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebony Trainee Assistant Manager

Always a pleasure to stay.

Customer review rating 4.4/5

Steven P. Business - 23/03/2020 Confirmed reviews ALL

Friendly service and always a pleasure to stay.

Dear Steven P., We very much appreciate your comments regarding your stay at the Mercure Port of Echuca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebony Trainee Assistant Manager

Good stay

Customer review rating 4.4/5

Jane L. Couples - 23/03/2020 Confirmed reviews ALL

You

Dear Jane L., We very much appreciate your comments regarding your stay at the Mercure Port of Echuca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebony Trainee Assistant Manager

Great staff

Customer review rating 4.4/5

Mark Couples - 19/03/2020 Confirmed reviews ALL

We were only there for one night and it is a good location and set up, pool was great! we had an issue late at night with the A/C but it was dealt with promptly and professionally with us moving to another room.

Dear Mark C., We very much appreciate your comments regarding your stay at the Mercure Port of Echuca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebony Trainee Assistant Manager

Great stay

Customer review rating 4.4/5

Rhiannon Families - 19/03/2020 Confirmed reviews ALL

Was such a lovely stay, staff was amazing when helping deal with a booking miscommunication

Dear Rhiannon B., We very much appreciate your comments regarding your stay at the Mercure Port of Echuca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebony Trainee Assistant Manager

wouldn't go anywhere else

Customer review rating 4.4/5

Jeff C. Business - 19/03/2020 Confirmed reviews ALL

good beds centrally located

Dear Jeff C., We very much appreciate your comments regarding your stay at the Mercure Port of Echuca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebony Trainee Assistant Manager

Disappointing Stay!

Customer review rating 4.4/5

Bruert Couples - 19/03/2020 Confirmed reviews ALL

Haven't stayed her since 2013 but remember having a newly refurbished room with a bath tub. Forward to 2020 and we were presented with a room which has probably not been updated since th place was built. It was only an overnight stay so no big deal, however the room in my opinion did not meet the standard of the Mercure brand.

Dear Bruce T., Thank you for taking the time to tell us about your experience at the Mercure Port of Echuca. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ebony Trainee Assistant Manager

Good stay

Customer review rating 4.4/5

Kerry Couples - 19/03/2020 Confirmed reviews ALL

We stayed the night before going on a house boat. Great location, walk to the shops and eateries. Friendly helpful staff and clean room. The pool was good also.

Dear Kerry C., We very much appreciate your comments regarding your stay at the Mercure Port of Echuca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebony Trainee Assistant Manager

Served the purpose of our stay. Well located. Outdated.

Customer review rating 4.4/5

Anonymous Families - 19/03/2020 Confirmed reviews ALL

Room was clean and comfortable though very outdated. Location very noisy overnight. Requested a room away from main street and not on McDonalds side, however our room was on the main street. 2 PM check in time is too late. After travelling to arrive in Echuca the check in time did not allow much time to prepare to attend wedding.

Dear Joanne D., We very much appreciate your comments regarding your stay at the Mercure Port of Echuca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In regards to check-in and check-out times that is standard across all Accor Properties. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebony Trainee Assistant Manager

Well located

Customer review rating 4.4/5

Phil Couples - 18/03/2020 Confirmed reviews ALL

Staff are great, the property is well located and conveniently located to the centre of town. My only suggestion/ criticism is the lack of double glazing windows especially on the main road side. Hearing trucks and drunkards stumbling and fighting coming out of McDonalds was the only negative from an otherwise excellent experience.

Dear Philip V., We very much appreciate your comments regarding your stay at the Mercure Port of Echuca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebony Trainee Assistant Manager

Pleasant room; friendly, helpful staff

Customer review rating 4.4/5

Olga M. Couples - 18/03/2020 Confirmed reviews ALL

Very enjoyable overnight stay, well located with excellent restaurants within walking distance. Great Swimming pool.

Dear Olga M., We very much appreciate your comments regarding your stay at the Mercure Port of Echuca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebony Trainee Assistant Manager

Easy to get to and close to what we wanted to do and see.

Customer review rating 4.4/5

Bruce Couples - 18/03/2020 Confirmed reviews ALL

Room was clean and tidy, the bath was huge, the facilities in the room were excellent, we used the Inhouse restaurant, which was a delight. Overall a very satisfactory stay.

Dear Bruce M., We very much appreciate your comments regarding your stay at the Mercure Port of Echuca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebony Trainee Assistant Manager

Our most recent 20 reviews

In partnership with TripAdvisor