SO/Auckland 5 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.4/5 2.342 Bewertungen

Bestpreisgarantie
SO/Auckland - Image 1
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Ecke Customs St E& Gore St, Auckland Central, 1010 AUCKLAND, Neuseeland

Beschreibung

Hotel-Extras

  • Die HI-SO Bar ist die angesagteste Rooftop-Bar in Auckland.

  • Von den Elemente inspiriertes Zimmer-Design - fest, flüssig oder gasförmig.

  • SO/ SPA.

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Lage des Hotels

SO/Auckland

Ecke Customs St E& Gore St, Auckland Central
1010 AUCKLAND
Neuseeland

GPS:-36.845421, 174.768507

Tel
Fax +64 9 379 1861

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Haustiere nicht erlaubt
  • Restaurant
  • Rollstuhlgängig
  • Fitnessstudio
  • WLAN
  • Klimaanlage
  • Frühstück
  • Bar
  • Konferenzräume
  • 100 % Nichtraucherhotel
  • Zimmerservice
In der Nähe
  • Parkplatz

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.4/5  2.342 Bewertungen

Note Kundenmeinungen 4.5/5

Erhan G. Paare - Bestätigte Mitteilungen ALL

Unkomplizierte,sehr charmant eingerichtetes Hotel,Personal sehr freundlich.Gutes Frühstück

Kia Ora, Thank you very much for choosing to stay with us and for sharing your feedback. We are delighted to hear that you enjoyed the charm and design of our hotel, as well as the friendliness of our team. It is also a pleasure to know that you appreciated our breakfast, your compliments will certainly be shared with the entire team. We would especially like to thank you for your loyalty as an Accor Live Limitless Diamond member. Your continued trust and support mean a great deal to us, and it is always a privilege to welcome you. We look forward to welcoming you back again soon. Sincerely, On Behalf of SO/ Auckland Team

Note Kundenmeinungen 3.0/5

Elena D. Alleinreisende - Bestätigte Mitteilungen ALL

War ok; aber die Fenster in meinem Zimmer konnte ich nicjt aufmachen und dunkele Zimmer habe ich bekommen

Kia Ora Elena, Thank you for sharing your feedback. We are sorry to hear that your experience was affected because your room did not meet your expectations. For your information, our rooms are designed with fixed windows that do not open, which is a standard feature of our property. We appreciate your comments and will continue to look for ways to enhance our guests’ comfort and overall experience. We hope to have the opportunity to welcome you again in the future. Sincerely, On Behalf of SO/ Auckland Team

Note Kundenmeinungen 5.0/5

Wolfgang G. Paare - Bestätigte Mitteilungen ALL

Sehr zentral gelegen. Der Hafen und öffentliche Verkehrsmittel sind zu Fuß zu erreichen.

Kia Ora Wolfgang, Thank you for leaving a 10/10 review for us. We look forward to welcoming you back soon and continuing to make your stays memorable. Sincerely, On Behalf of SO/ Auckland Team

Note Kundenmeinungen 5.0/5

Tobias A. Freunde - Bestätigte Mitteilungen ALL

Das Hotelzimmer mit der offenen Badewanne ist gewöhnungsbedürftig. Das Absolute Highlight war das Frühstück und die Aussicht beim Frühstück.

Kia Ora Tobias, Thank you very much for your great review! We are very pleased to hear that you especially enjoyed our breakfast and the view. We also appreciate your feedback regarding the open bathtub in the room and hope that you still had a pleasant stay with us. We look forward to welcoming you back to SO Auckland soon! Sincerely, Cecile - Duty Manager On Behalf of SO/ Auckland Team

Note Kundenmeinungen 2.0/5

Natascha B. Geschäftsreisende - Bestätigte Mitteilungen ALL

Service ist für ein Haus dieses Standards nicht angemessen. Umgang mit Reklamation war so schlecht, dass ich beinahe meinen Aufenthalt abgebrochen hätte

Kia Ora Natascha, Thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet the standards you expected. In regard to the missing item reported in your room, please rest assured that we take such matters extremely seriously. While we conducted a thorough internal investigation, unfortunately, it did not lead to any findings. We would also like to clarify that we have not previously encountered issues of theft in our hotel. That said, we fully understand how distressing this situation must have been for you and deeply regret that you had this experience. More importantly, we are sorry that the matter was not handled with the care, attentiveness, and urgency it deserved at the time. This is not reflective of our service standards, and your feedback has been shared with our team to ensure such situations are better managed in the future. We also appreciate your comments regarding the communication of your reservation and payment details. We understand how important clarity and consistency are, and we are working to improve our internal processes accordingly. Once again, thank you for your honest feedback. We hope to have the opportunity to welcome you again in the future and restore your trust in our service. Sincerely, Cecile - Duty Manager On the Behalf of So/ Auckland Team

So bewerten andere Internetnutzer unser Hotel

  • 649 Bewertungen 9.2/10 Lage
  • 1.334 Bewertungen 7.7/10 Zimmer
  • 1.289 Bewertungen 8.1/10 Service
  • 7 Bewertungen 6.7/10 Internet
  • 471 Bewertungen 7.2/10 Komfort
  • 467 Bewertungen 8.5/10 Stimmung
  • 317 Bewertungen 7.6/10 Frühstück
  • 285 Bewertungen 7.2/10 Bar und Getränke

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