머큐어 피렌체 센트로 4성

고객 평점 (ALL 평가) 4.6/5 732 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
머큐어 피렌체 센트로 - Image 1
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머큐어 피렌체 센트로 - Image 3
머큐어 피렌체 센트로 - Image 4
Via Nazionale 21/23 R, CIN: IT048017A1RIEWIOGS, 50123 피렌체, 이탈리아

호텔설명

호텔 추가 정보

  • Santa Maria Novella 기차역에서 도보로 4분 거리에 있습니다

  • 두오모 광장과 산타 마리아 델 피오레 대성당까지 도보로 8분 거리

  • 부드러운 라운지 이벤트를 위한 넓은 전용 정원, 여름에 이용 가능

  • 에어컨을 갖춘 넓은 객실, 일부 객실에는 발코니가 있습니다

  • ZTL 번호판 등록 서비스를 통해 호텔 근처 유료 주차장 이용

숙박

호텔 위치

머큐어 피렌체 센트로

Via Nazionale 21/23 R, CIN: IT048017A1RIEWIOGS
50123 피렌체
이탈리아

GPS:43.776466, 11.250824

전화
팩스 +39 055 530 0800

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물 동반
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스
호텔 인근
  • 주차장

CAFFÈ APOLLO

피렌체에서 하루를 보낸 후, 도심 한복판에서 기분 좋은 식전주를 즐기며 에너지를 충전할 수 있도록 훌륭한 음료와 애피타이저가 준비된 카페 라운지가 여러분을 맞이합니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  732 리뷰

TripAdvisor 평가  4.0/5  1,292 리뷰

2024으뜸 시설

Good stay

트립어드바이저 평점 4.0/5

Voyager_Nineteen71 TripAdvisor 인증 리뷰

We stayed at this property for 4 days across 2 stints. Hotel is centrally located and very close to the train station. One can walk to the hotel from the station but it is not easy to identify the entrance as the area is quite packed. Being centrally located meant most sightseeing places were walkable from the hotel, but at the same time, there was no point taking a taxi as the taxi route was not through the town and was much longer - hence more expensive even for a distance that is very less by foot. Front desk was very prompt and helpful throughout our stay. There is a drinking water filter on the ground floor on the way to the life which provides sparkling water as well. Rooms of the hotel are good and well equipped. Bathroom is also clean. One thing we found a bother was mosquitoes - we opened up the room balcony in the evening on the fifth floor, and soon the room had a few mosquitoes. Had to swat them. Another thing is that post breakfast, the hotel does not have anything to eat via room service. This was a problem as we were too tired one evening to step out of the hotel again after a full day's sightseeing. Given that this is a 4 star property, I found that a bit odd. The front desk, though, was helpful in getting food via deliveroo. Overall, a good experience and definitely worth staying again.

위치 좋음

고객 평점 4.0/5

익명 커플 - 전체(All) 통지 확인

대체로 다 좋은데 청소상태가 아쉬움

Disgusting Hotel Room

트립어드바이저 평점 1.0/5

aalday0416 Couples - TripAdvisor 인증 리뷰

My husband and I stayed at the hotel for 4 days and it was a total nightmare. Our room was dirty, small, and just not well-kept. Below are three reasons why this hotel was a disaster overall: Reason 1: Mosquitoes Mosquitoes were all over our room. Every day, we came back to about 1-3 new mosquitoes. One day, we knew we killed them all but then when we opened up the covers from housekeeping making our bed, we found a dead one in our sheets! Reason 2: Dust and Cobwebs The amount of dust that we found around the room was unbearable. It was all along the wall and just shows the lack of cleaning this place does. In one corner, we found a dusty cobweb that was still yet to be cleaned. Reason 3: Lack of Cleanliness, Retouch of Walls, and Service The room had so many scoffs from previous guests that you could tell that they did not care about the room. Also, with the amount of mosquitoes we killed, you could see the marks and blood on the walls and floor. I intentionally left a bug stain on the floor to see if our rooms ever got mopped. And to no surprise, it was still there. When we informed the front desk agent lady about the mosquitoes, her reply was “Well did you tell us? We have a plug that we could have put in your room.” Her response was not only rude and lacked empathy, but made us wonder that if you knew your hotel has a problem, why would it not be plugged in the first place? Also, as guests who never been to this hotel, the last thing we would think about when checking-in are mosquitoes. Overall, this place is NOT a 4 Star hotel and definitely NOT worth over 300euros a night.

Dear Guest, Thank you for taking the time to share your experience at the Mercure Firenze Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Firenze Centro your feedback is very important and we would like to inform you that our Team is always at your disposal in order to solve any potential issue immediately. I have already informed our Front Office and Housekeeping Department, with the aim to prevent these kind of issues in a future and I hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relation Agent

위치는 좋음

고객 평점 4.5/5

익명 1인 - 전체(All) 통지 확인

최고의 위치, 깔끔한 서비스, 다만 좀 비싼 가격(주변 숙박료가 다 비싸긴 함)

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Firenze Centro. We are glad to know that the stay satisfied your expectations and we hope to welcome you again in a future. Best regards, Guest Relation Agent

위치만 좋음

고객 평점 1.5/5

익명 가족 - 전체(All) 통지 확인

청결도는 마이너스 소파 위로 몇달은 청소하지 않은 듯한 먼지 소파베드로 만들었을때 아래 깔려져 있던 베개에 먼지 뭉텅이 3일 숙박했는데 딸 얼굴이 먼지 때문에 알러지로 엉망 체크아웃 다음날 오전 외출전에 카메라동영상과 함께 샤워기 고장을 알렸으나 저녁에 들어와도 그대로였음 결국 다시 연락하니 샤워기 교체만 하면 되는거였음 비데, 세면대 전부 청소 안한티 너무 많이 남 매일 마실물도 채워주지 않음 역이랑 가까워서 위치 하나는 너무 좋음

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Firenze Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. For this, we would like to inform you that we have already referred to our housekeeping to make a deep cleaning of this room (especially of the sofa bed you mentioned) and our maintenance man to solve the problem with the shower. We apologize again for these issue, please rest assured that we are taking the appropriate measures to prevent future episodes like these. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relation Agent

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 588 리뷰 9.5/10 위치
  • 532 리뷰 8.1/10 객실
  • 524 리뷰 9.5/10 서비스
  • 16 리뷰 2.1/10 인터넷 가격
  • 279 리뷰 7.9/10 안락함
  • 214 리뷰 6.1/10 조식
  • 202 리뷰 7.2/10 청결도
  • 97 리뷰 9.2/10 분위기

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피렌체 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.