Cerretani Hotel Firenze - MGallery Collection 4성

고객 평점 (ALL 평가) 4.6/5 553 리뷰

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Cerretani Hotel Firenze - MGallery Collection - Image 1
Cerretani Hotel Firenze - MGallery Collection - Image 2
Cerretani Hotel Firenze - MGallery Collection - Image 3
Cerretani Hotel Firenze - MGallery Collection - Image 4
Via De Cerretani 68, 50123 피렌체, 이탈리아

호텔설명

호텔 추가 정보

  • 훌륭한 위치: 피렌체 중심부, 두오모에서 단 몇 걸음 거리에 있습니다

  • 역사적인 매력: 건축과 디자인에 반영된 호텔의 풍부한 역사

  • 일일 티타임: 기억에 남는 경험을 제공하기 위한 호텔의 노력

  • 미켈란젤로 바: 독특한 분위기에서 즐기는 세련된 칵테일과 증류주

숙박

호텔 위치

Cerretani Hotel Firenze - MGallery Collection

Via De Cerretani 68
50123 피렌체
이탈리아

GPS:43.773521, 11.252575

전화
팩스 +39 055 238 1312

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물 동반
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

IL MICHELANGELO

“Il Michelangelo” 바는 친밀하고 우아한 분위기를 제공하여 토스카나산 고급 와인을 즐기기에 이상적입니다. 세련되고 친근한 분위기 속에서 현지 와인 제조 전통에 흠뻑 빠져 보세요

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  553 리뷰

TripAdvisor 평가  4.6/5  931 리뷰

2025으뜸 시설

고객 평점 2.5/5

Jeamoon B. 가족 - 전체(All) 통지 확인

창문을 열면 건너편 건물먼 보인다. 그돈으로 딴 곳으로 가는게 나을듯하다

백재문님께, 저희 호텔의 위치에 대해 긍정적으로 평가해 주셔서 감사합니다. 그러나 귀하께서 언급하신 사항에 대해 유감스럽게 생각합니다. 저희는 고객님의 기대에 부응하기 위해 항상 노력하고 있습니다. 귀하의 피드백은 소중히 여기겠습니다. 베로니카 브로카르디 쉘미, 총지배인

Talk About a Fab Location, Roomy Suites, Lovely Amenities

트립어드바이저 평점 5.0/5

ROSELLEN R TripAdvisor 인증 리뷰

We loved the location of this gem of a hotel! At first we thought, as busy as it was situated at the corner where our driver could not really park in front of the hotel, it turned out okay. He was able to stay a few minutes a few steps to the side to unload (or load) our luggage and hotel staff were pretty quick about helping to bring our luggage inside. Located where there were many, many shops, restaurants and where the Duomo and the San Lorenzo market were just around the corner, we were in 7th heaven. Alessandro at the Front Desk was very personable, welcoming and ready to assist us and right away came out to help us when we arrived. Tawfiq, a little short in his manner with us but not so bad in the end, tended to argue with guests (as I observed with another guest he was talking to). Alain was also quite helpful. We really enjoyed the delicious welcome snacks and detox water always available in the lobby. Andreea at breakfast was such a pleasant and hospitable and attentive waitress ~ with a ready smile and querying us about what we needed or wanted. Actually, the rest of the wait staff were very good. The breakfast offerings were qutie sufficient and tasted good. Our Junior King Suite was spacious and we loved our bathroom, the bathroom mirror and the toiletries!!! We had comfortable beds, a couch turned 3rd bed with lots of space, and the premises: the public areas and our rooms were very clean. The elevator was slow, as other reviews noted but in Europe, elevators are usually slow and tight. No big deal. Altogether, I'd say we had a happy stay @Cerretani!

Dear Rosellen R, Thank you for taking the time to share your experience at Cerretani Hotel Firenze - MGallery Collection. We are delighted to hear that you enjoyed our prime location, spacious Junior King Suite, and the attentiveness of our staff, particularly Alessandro and Andreea. Your kind words about the cleanliness of our premises and the quality of our breakfast offerings are greatly appreciated. We take all guest feedback seriously, and I will ensure that your observations regarding Tawfiq's interactions are shared with the relevant team members for consideration. It is our goal to provide a welcoming atmosphere for all guests, and I regret that your experience did not fully reflect this. We are also aware that our elevator service can be slower than expected; however, this is a common characteristic of many European hotels, and we appreciate your understanding. We look forward to welcoming you back for another enjoyable stay in the future. Veronica Broccardi Schelmi, General Manager

Excellent place to stay in Florence

트립어드바이저 평점 5.0/5

TheWorldMyHome TripAdvisor 인증 리뷰

Great location, very central with efficient service. Nothing is missing; the staff is great, and the place is clean all around. The amenities are wonderful, making it a place I would return to and recommend to friends and family members.

Dear The World My Home, Thank you for your kind words regarding your recent stay at Cerretani Hotel Firenze. We are delighted to hear that you appreciated our central location, clean facilities, and efficient service. Your recommendation means a great deal to us, and we look forward to welcoming you back soon. Veronica Broccardi Schelmi, General Manager

고객 평점 3.0/5

Kim K. 커플 - 전체(All) 통지 확인

다 좋으나 수압이 별루임

김기진님께, 저희 호텔의 위치를 높이 평가해 주신 점 감사드립니다. 그러나 수압 문제로 불편을 드린 점 사과드립니다. 귀하의 소중한 피드백은 저희 서비스 개선에 큰 도움이 됩니다. 다시 한 번 감사드립니다. 베로니카 브로카르디 셔미, 총지배인

Charming hotel in a great location, but with some service inconsistencies

트립어드바이저 평점 4.0/5

Eva X TripAdvisor 인증 리뷰

Hotel Cerretani is a lovely boutique hotel, very well located just a few minutes from the city center, close to many restaurants and the iconic church Santa Maria del Fiore. The front desk staff was professional and helpful, and the housekeeping team did a great job, especially with the evening turndown service, which was a very nice touch. Unfortunately, the same level of service was not reflected during breakfast. One staff member could be heard shouting about colleagues or supervisors and frequently slammed the kitchen door loudly every time she entered or exited. Her attitude felt rude and visibly frustrated, which disrupted the otherwise calm atmosphere. Additionally, the breakfast selection itself was quite limited compared to expectations. Overall, it’s a beautifully located hotel with great potential, but some improvements in staff training and breakfast service would make the experience much better.

Dear Eva X, Thank you for your kind words regarding our charming hotel and its prime location. We are pleased to hear that you found our front desk and housekeeping teams professional and attentive, particularly appreciating the evening turndown service. However, we sincerely apologize for the disruption you experienced during breakfast. Your feedback regarding the staff's demeanor and the limited breakfast selection is invaluable to us. We strive to maintain a harmonious atmosphere for our guests and it is disappointing to learn that we fell short in this instance. Rest assured, your comments about staff training and service improvement will be taken into consideration as we continuously seek to enhance our guest experience. We appreciate your insights and hope to welcome you back for an even more enjoyable stay in the future. Best regards, Veronica Broccardi Schelmi, General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 678 리뷰 9.9/10 위치
  • 616 리뷰 8.3/10 객실
  • 671 리뷰 8.9/10 서비스
  • 340 리뷰 8.3/10 조식
  • 321 리뷰 8/10 안락함
  • 239 리뷰 6.9/10 청결도
  • 146 리뷰 3.6/10 편의 시설
  • 28 리뷰 5.3/10 음료

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피렌체 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.